Customer Service Representative (Remote) jobs in Menasha

Medicaid Member Experience Representative (Customer Service Representative) I

Network Health Administrative Services, LLC Menasha, WI

Medicaid Member Experience Representative (Customer Service Representative) INetwork Health’s success is rooted in its mission to build healthy and strong Wisconsin communities. This mission guides every decision we make, including the people we choose to join our growing team.The Member Experience Representative (Customer Service Rep) I will support their assigned line of business by addressing benefit interpretations, claims, authorizations, and other member inquiries in a collaborative and innovative environment. This role involves assisting members with their healthcare questions through phone calls and emails, as well as supporting providers with inquiries about Network Health plans.Our Member Experience Representatives embody our commitment to “Service Excellence” by guiding members through their healthcare needs. They help members understand their benefits, resolve claim concerns, locate providers, and serve as a resource for healthcare providers. At Network Health, we strive to deliver a better healthcare experience, ensuring members get the help they need with just one call.Job ResponsibilitiesSupport our Network Health members by answering calls and proactively work to resolve our members' questions and concerns.Strive for first call resolution, working to resolve member issues at the point of contact.Use dual monitors while leveraging computer-based resources to find answers to customers' questions and help simplify next steps for members.You may reach out to internal departments or external resources to help resolve a member concern.We provide a continuous learning environment where you can learn and stay current with our plans, computer systems, and insurance trends.You will have the ultimate responsibility of protecting the personal health information of our members.RequirementsHigh school diploma or equivalentStrong desire to help othersPrevious experience in the insurance industry is a plusMedical terminology background is a plusPrior experience with ACA, Medicaid, or similar health plans preferred.Excellent communication skills including the ability to clearly explain complicated subjectsWarm and pleasant demeanor over the phone. We want our members to hear your smile!The ability to work in several computer systems and multi-screen set-up and know where to find answers.We strive to provide amazing service in plain language that our members will understand. The initial training period is a 6-8 week program with a work schedule of Monday - Friday from 8:00am - 4:30pm. After your training, you can select a Monday - Friday work schedule between 8:00am to 6:00pm and Saturday hours from 8:00am - 2:00pm.Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model.We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.#J-18808-Ljbffr

Dynamic Environment

Medicaid Member Experience Representative (Customer Service Representative) I

Network Health Administrative Services, LLC Menasha, WI

Medicaid Member Experience Representative (Customer Service Representative) I Network Healths success is rooted in its mission to build healthy and strong Wisconsin communities. This mission guides every decision we make, including the people we choose to join our growing team. The Member Experience Representative (Customer Service Rep) I will support their assigned line of business by addressing benefit interpretations, claims, authorizations, and other member inquiries in a collaborative and innovative environment. This role involves assisting members with their healthcare questions through phone calls and emails, as well as supporting providers with inquiries about Network Health plans. Our Member Experience Representatives embody our commitment to Service Excellence by guiding members through their healthcare needs. They help members understand their benefits, resolve claim concerns, locate providers, and serve as a resource for healthcare providers. At Network Health, we strive to deliver a better healthcare experience, ensuring members get the help they need with just one call. Job Responsibilities Support our Network Health members by answering calls and proactively work to resolve our members' questions and concerns. Strive for first call resolution, working to resolve member issues at the point of contact. Use dual monitors while leveraging computer-based resources to find answers to customers' questions and help simplify next steps for members. You may reach out to internal departments or external resources to help resolve a member concern. We provide a continuous learning environment where you can learn and stay current with our plans, computer systems, and insurance trends. You will have the ultimate responsibility of protecting the personal health information of our members. Requirements High school diploma or equivalent Strong desire to help others Previous experience in the insurance industry is a plus Medical terminology background is a plus Prior experience with ACA, Medicaid, or similar health plans preferred. Excellent communication skills including the ability to clearly explain complicated subjects Warm and pleasant demeanor over the phone. We want our members to hear your smile! The ability to work in several computer systems and multi-screen set-up and know where to find answers. We strive to provide amazing service in plain language that our members will understand. The initial training period is a 6-8 week program with a work schedule of Monday - Friday from 8:00am - 4:30pm. After your training, you can select a Monday - Friday work schedule between 8:00am to 6:00pm and Saturday hours from 8:00am - 2:00pm. Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. #J-18808-Ljbffr

High salary

Member Service Representative

CoVantage Credit Union Menasha, WI

Member Service Representative Eager to take the next step in your career? This is your opportunity to join our team as a Full-Time Member Service Representative at our DePere branch. As a Member Service Representative, you will be the face of our credit union, building connections with our members and ensuring they receive personalized assistance to meet their financial needs. You'll be in direct contact with the members assisting on a variety of transactions ranging from opening accounts to applying for loans. CoVantage invests in our team members! The pay for this role is $18.25-30.79 per hour. Your starting pay rate will be based on your related experience and qualifications. You'll also be eligible for the equivalent of an additional $12.00 per hour in benefits. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service. *Based on an individual earning $16.00 per hour, electing specific benefit packages, and achieving full bonus. Job Duties Assists members in opening new accounts, processing transactions, applying for loans, and providing accurate information on various financial products and services Demonstrates efficiency and professionalism to members by providing warm, welcoming, and personalized service to every member who visits or contacts the credit union Provides members with information regarding credit union products and services and refers the member to the appropriate person or department if unable to provide the member with information requested Understands and assesses members' financial needs to educate on and offer suitable products and services that align with their goals Collaborates with other team members and departments to achieve organizational goals and maintain a positive and supportive work environment Participates in community events and outreach programs to promote financial literacy and cultivate strong ties with local residents and organizations This individual will work a varied schedule including working multiple Saturdays per month. Qualifications High school diploma or equivalent Minimum 1 years' experience working in a financial institution or service or sales related capacity or Associate's Degree Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis Exhibits above average performance accuracy, productivity, and member service Is punctual and maintains a neat, professional appearance and demonstrates proper business telephone etiquette Working knowledge of software programs such as Microsoft Office and Windows programs Detailed knowledge of the credit union and its services Bilingual fluency preferred, but not required Branch Hours: Monday-Friday: 8:30 am to 5:00 pm, Saturday: 8:30 am to Noon Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Customer Service Representative

Family Services Menasha, WI

Are you ready to work for an employer that truly values your contributions and well-being?At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.About Family ServicesFamily Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.We're Hiring!We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients.Key ResponsibilitiesPresent a professional and positive influence within the Agency and the Office Services team assuring quality customer service.Comply with agency confidentiality policies.Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals.Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately.Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner.QualificationsEducation:Required: High School diploma/GEDPreferred: Associate's degreeExperience:Required: 1+ years' office support and customer service experienceSkills and Competencies:Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation.Ability to perform and coordinate multiple tasks and work with minimal supervision.Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required.Proper English usage, spelling and English composition are required.Demonstrated commitment to diversity, equity, and inclusion.Ability to manage sensitive information with confidentiality and professionalism.Why Join Us?Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!#J-18808-Ljbffr

Work Life Balance

Community-Focused Customer Service Representative

Family Services Menasha, WI

A nonprofit organization in Menasha is seeking a full-time Customer Service Representative. The role involves providing proactive customer service and managing high-volume incoming calls while ensuring client information confidentiality. Candidates should have at least a high school diploma and 1+ years of office support experience. The ideal candidate will possess excellent organizational and communication skills, with proficiency in Word and Excel. Join us in making a meaningful impact on the community every day!#J-18808-Ljbffr

Customer Service Representative

Family Services of Northeast Wisconsin Menasha, WI

Job TitleJob DescriptionIf there is no job description, just print the job title provided above.

Outside Sales Representative

Platinum Supplemental Insurance, Inc. Menasha, WI

Job DescriptionRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.Why Join Platinum?Four-Day WorkweekTravel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.Uncapped Earning PotentialThis is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.Ongoing Support & ResourcesFocus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.Cutting-Edge AI TrainingGet an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system—faster and more confidently than ever before.Your Day-to-Day1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.What You'll EnjoyHigh Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.Who Thrives HereGo-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.Flexible Travelers: You're comfortable with overnight travel Monday–Thursday and are 18+ years old.Ready to Take the Leap?If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.About PlatinumPlatinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. xowvosu With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they're starting from.Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.

Outside Sales Representative – Remote Insurance

Platinum Supplemental Insurance, Inc. Menasha, WI

Job DescriptionIf you want to know about the requirements for this role, read on for all the relevant information.Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.Why Join Platinum?Four-Day WorkweekTravel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.Uncapped Earning PotentialThis is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.Ongoing Support & ResourcesFocus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.Cutting-Edge AI TrainingGet an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system—faster and more confidently than ever before.Your Day-to-Day1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.What You'll EnjoyHigh Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.Who Thrives HereGo-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.Flexible Travelers: You're comfortable with overnight travel Monday–Thursday and are 18+ years old.Ready to Take the Leap?If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.About PlatinumPlatinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they're starting from. xowvosu Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.Remote working/work at home options are available for this role.

Copy of Non-CDL Driver Route Service Representative

Gunderson Inc Menasha, WI

Job DescriptionJob DescriptionDescription:NO CDL REQUIRED!IMMEDIATE OPENING!At Gunderson Uniform and Linen, we value every team member and customer as unique individuals. If you seek a workplace where you are respected and appreciated, and where you can make a meaningful impact on our customers, we want to hear from you.We are in search of a dedicated teammate driven by our vision: A Team of 100% Actively Engaged People Providing World-Class Customer Service. We need a Route Service Representative who is excited to work for a family-owned business rooted in strong values. If you are passionate about building trust, fostering lasting relationships, and supporting organizations in focusing on their core business, we might be a great fit.We have an immediate opening for a ROUTE SERVICE REPRESENTATIVE! NO CDL IS REQUIRED, and we offer comprehensive training to operate our 28-foot box trucks.Requirements:Why You'll Love This Job:Customer-Focused: Play a crucial role in delivering top-notch service that makes our customers smile.Hands-On Work: Engage in active, rewarding work by picking up and delivering garments, linens, mats, and restroom products.Team Environment: Work with a supportive team and build strong relationships with customers.What You'll Do:Safety First: Always practice safe driving and maintain a safe work environment.Deliver Excellence: Provide weekly service to local customers, ensuring they receive the right products at the right time.Customer Relationships: Develop and maintain positive relationships with each customer on your route.Safety First: Always practice safe driving and maintain a safe work environment.Organize and Validate: Check and validate all customer orders, ensuring accuracy and timely delivery.Secure Handling: Properly manage all materials and company property, minimizing damage and protecting our assets.What You Bring:Positive Attitude: A customer-first mindset that shows in everything you do.Valid Driver’s License: Plus, a clean driving record.Age Requirement: Must be at least 21 years old.Attention to Detail: Ensure every delivery is accurate and timely.Strong Communication: Effective communication skills are a must.Physical Requirements:Sit Comfortably: Ability to sit in the vehicle for up to 2 hours at a time.Strength and Stamina: Ability to push/pull wheeled buckets up to 900 lbs and repetitively lift bags up to 50 lbs.Stay Active: Walk up to 5 miles per day.Weather Ready: Work in all weather conditions.#PM25PIde2e95467e59-25405-39345990

Customer Service Representative (Work From Home)

Wing Menasha, WI

[Customer Support / Remote] - Anywhere in U.S. / Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction in every interaction; Keep records of customer interactions, process and update customer accounts and file documents; Follow communication procedures, guidelines, and policies...Hiring Fast >>

FT Customer Service Representative - Work From Home

Rising Medical Solutions Menasha, WI

[Call Center / Remote] - Anywhere in U.S. / Up to $21 per hour / Health insurance / 401k match / PTO - As a Customer Service Rep at Rising Medical Solutions, you will: Provide exceptional customer service to clients by handling inquiries, resolving complaints, and addressing any issues that may arise; Maintain accurate and detailed records of all interactions; Utilize various software systems to research and respond to inquiries; Collaborate with internal departments to ensure timely and satisfactory resolution issues; Handle high volume of inbound calls and emails in a professional and efficient manner...Hiring Immediately >>

FT Customer Care Representative - Work From Home

Jacuzzi Group Menasha, WI

[Customer Service / Remote] - Anywhere in U.S. / $19 per hour / Medical, dental & vision / 401k match / PTO / Paid training - As a Customer Care Rep at Jacuzzi Group, you will: Answer incoming calls and emails from customers in a timely and professional manner; Provide exceptional customer service by addressing and resolving customer inquiries and concerns; Assist in scheduling service/ repair work for customers & providing updates; Utilize company resources and knowledge base to provide accurate and up-to-date information to customers; Document all customer interactions and follow up as needed; Collaborate with other departments to ensure customer satisfaction and issue resolution...Hiring Immediately >>

FT Call Center Representative - Work From Home

Transformations Care Network Menasha, WI

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate documentation of client information and ensure compliance with privacy regulations; Collaborate with a diverse team to ensure seamless transitions and continuity of care...Hiring Fast >>

Customer Service Representative

Family Services of Northeast Wisconsin Inc. Menasha, WI

Job DescriptionJob DescriptionAre you ready to work for an employer that truly values your contributions and well-being?At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.About Family ServicesFamily Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.We're Hiring!We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients.Key ResponsibilitiesPresent a professional and positive influence within the Agency and the Office Services team assuring quality customer service.Comply with agency confidentiality policies.Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals.Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately.Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner. QualificationsEducation:Required: High School diploma/GEDPreferred: Associate's degreeExperience:Required: 1+ years' office support and customer service experienceSkills and Competencies:Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation.Ability to perform and coordinate multiple tasks and work with minimal supervision.Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required.Proper English usage, spelling and English composition are required.Demonstrated commitment to diversity, equity, and inclusion.Ability to manage sensitive information with confidentiality and professionalism.Why Join Us?Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!Job Posted by ApplicantPro

Customer Service Associate I

Dollar Tree Stores Menasha, WI

Join to apply for the Customer Service Associate I role at Dollar Tree Stores1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Associate I role at Dollar Tree StoresWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company assetsKeep the store well-stocked, and recover merchandiseReceive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standardsEnsure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leadersResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentableOther duties as assigned*Skills and Experience:High school diploma or equivalent is preferredPrevious customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferredAbility to follow instructions and interpret operational documents is requiredMust be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive liftingExcellent customer service and relationship management skills are requiredStrong organizational and communication skills are requiredStrong problem-solving and decision-making skills are requiredPerks and Benefits:We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:Employee Assistance ProgramRetirement plansEducational AssistanceAnd much more!We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.Part time1151 Midway Drive,Menasha,Wisconsin 5495201105Dollar TreeSeniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function OtherIndustries RetailReferrals increase your chances of interviewing at Dollar Tree Stores by 2xSign in to set job alerts for “Customer Service Specialist” roles. Guest Service Representative (Part Time) Guest Service Representative (Part Time) Little Chute, WI $15.00-$17.50 1 month agoFront Desk Customer Service Representative (Casual Call) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Best Match

Lead Teller - PAY STARTING AT $19/HR+ DOE Menasha, WI

North Shore Bank Menasha, WI

SUMMARYResponsible for the coordination of the fixed activities of the Branch. Performs office and administrative duties, resolves problems and actively cross-sells bank products and services. Supports and demonstrates the customer service standards set by North Shore Bank. Acts in a supervisory capacity in the absence of the Branch Manager. Some Lead Tellers are assigned as Area Lead Tellers; staff in these roles are assigned a number of branch locations to support.ESSENTIAL DUTIES AND RESPONSIBILITIESNorth Shore Bank’s Position Descriptions are intended to describe only the major responsibilities of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of North Shore Bank.OPERATIONSIn coordination with Branch Manager, disseminates all operational changes/updates to branch personnel through staff meetings.Serves the customer in a professional, courteous, efficient manner through prompt handling of all teller functions. Ensures adherence to NSB customer service standards with both internal and external customers.Answers questions from prospects or customers and maintains good customer relations; direct customers to proper employees for answers to more complex problems and inquiries.Handles complex and non-routine inquiries by tellers and customers concerning bank policy and operating procedures; researches and solves customer’s problems, referring more difficult situations to the manager.Ensures that standard operating procedures and security procedures are being followed and provides guidance and training to branch personnel on operating problems, exceptions and adjustments.Ensures that the bank assets, both monetary and non-monetary are safeguarded by adhering to all established policies and procedures.May initiate equipment service calls; assists with proper records maintenance.Opens and closes the branch.Ensures proper scheduling of staff.Displays good business judgment when waiving fees within established bank guidelinesGives performance feedback to branch manager regarding teller staff.SALESIdentifies cross-sell opportunities; makes appropriate referrals and cross-sells on a consistent basis.Makes telephone sales calls.Acts as a Personal Banker as needed. Sells new or additional products and services that meet customers' needs in a prompt and courteous manner through the new accounts desk, in-aisle solicitation, telemarketing, trade shows, community events and other techniques as appropriate.Keeps current with products, services, promotions, policies and procedures.Meets or exceeds minimum personal referral goals.Helps tellers be accountable for results to meet branch goals.Assists with daily sales support as required.Prepares and implements monthly sales plans.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent and one year bank-related operational support experience. Requires demonstrated customer service abilities. Must have demonstrated knowledge of financial concepts. Previous Teller experience preferred.OTHER SKILLS AND ABILITIESPosition requires individual with effective verbal and written communication skills, including listening skills. Individual will need to function within an environment of potential distractions and interruptions which require an ability to remain focused and manage priorities and details. Ability to direct the work of others and provide constructive feedback is essential.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.#J-18808-Ljbffr

Real Estate Development Analyst

FTI Menasha, WI

Real Estate Development Analyst at FTIYou’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And—\"one of the Healthiest 100 Workplaces in America\"—is focused on the mind/body/soul of team members through our Culture of Care.The Real Estate Development Analyst I supports the evaluation, analysis, and execution of real estate development projects. The role involves conducting market, portfolio and site review, financial modeling, feasibility studies, and due diligence for potential investments. The analyst will work closely with the development team to ensure project viability, financial performance, and alignment with company objectives.This role requires the ability to coordinate high transaction volume, a keen eye for detail, strong analytical skills, and a deep understanding of real estate and land use principles. Excellent communication and negotiation skills, with the ability to build relationships and influence stakeholders. Familiarity with commercial real estate development, land acquisition, property valuation, and brokerage is beneficial.Minimum Requirements Education: Bachelor's degree in Real Estate, Urban Planning, Geography, Economics, or related fieldExperience: 0-2 years of experienceTravel: 15-20%Work Schedule: Onsite in Menasha, WI between 7 AM and 5 PM, Monday–Friday. Work may be performed at any time to meet business needs.Key Responsibilities Understands and supports complex projects by partnering with a team comprised of real estate brokers, attorneys, architects and engineers, surveyors, consultants, general contractors, owners, lenders, and municipal/regulatory representatives for successful project execution.Assists the real estate team with site acquisitions and securing project entitlements/permits with understanding of the project strategy and potential risks.Assists with the portfolio review, due diligence process, project schedules, and budgets.Performs various types of administrative tasks associated with development, including but not limited to, the preparation of due diligence memos, site plan review summary, PowerPoint presentations for internal/external project approvals, and other requirements as needed.Participates in weekly conference calls and meetings with key internal and external partners as required.Helps support relationships with brokers and property owners to identify potential development opportunities.Conducts comprehensive market research to identify trends, opportunities, and demand for land in target areas. Analyzes demographic data, economic indicators and zoning regulations to assess market viability.Reviews, abstracts and tracks project contracts and agreements, as needed.Performs other related duties as required and assigned.How Does FTI Give You the Chance to Thrive? FTI provides many opportunities for growth and development. You will be supported and provided with the knowledge and resources to achieve your career goals. Career development and continued education programs help you position yourself for success.FTI is a merit‑based organization that recognizes and rewards top performers, offering competitive compensation, career path development, and a flexible and robust benefits package.We provide industry‑leading benefits as an investment in the lives of team members and their families.Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.#J-18808-Ljbffr

Universal Banker

Nicoletnationalbank Menasha, WI

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.The Universal Banker is primarily responsible for interacting with customers to complete transactions, cross‑selling Nicolet products and services, resolving problems, and serving as a back‑up to the personal bankers by opening and closing accounts. This position promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary.ResponsibilitiesPerform teller duties and organize, balance and proof cash daily to maintain accurate transactions processed. Identify payees and verify signatures and endorsements.Perform back‑up personal banker duties, open a variety of accounts, verify and process changes to existing accounts, answer customer questions, and resolve related account problems to ensure customer satisfaction. Follow the guidelines of the continuity program with all new Nicolet customers.Attract and retain customer relationships by extending a courteous greeting in person or by phone and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits and withdrawals, handling loan payments, dispensing cashier’s checks and bonds, processing savings withdrawals within established guidelines to ensure customer satisfaction.Stay current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.Answer customer telephone inquiries promptly and professionally and provide accurate information in accordance with bank policies and procedures.Assist with night depository duties, to include logging bags, processing deposits, making change orders, issuing receipts, etc.Promote Nicolet products and services by identifying customer needs and suggesting appropriate products and services to solidify and enhance customer account relationships. Recommend corrective services to resolve customer complaints.Engage proactively as a sales representative of Nicolet products and services to existing and prospective customers within the community by active participation in community events and/or organizations.Maintain vault which includes balancing the vault daily and ordering and selling cash for the branch.Maintain inventory of traveler’s checks, cashier’s checks and gift cards and ensure adequate supply at all branch locations. Monitor supplies for front line and place orders when necessary.Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non‑job‑related classification. A commitment to Nicolet’s policies on equal employment opportunities and non‑discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.Perform all other duties as assigned.QualificationsHigh School diploma or equivalent1+ years of cash handling experience401(k) with a company matchPT0 &11 1/2 Paid HolidaysThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.Equal Opportunity Employer/Veterans/Disabled#J-18808-Ljbffr

Accountant

United Way Worldwide Menasha, WI

Job DescriptionJob Title: AccountantDepartment: FinanceReports to: ControllerStatus:Full-TimeFLSA Classification: ExemptMissionUnited Way Fox Cities (UWFC) improves lives by bringing diverse people together to build a stronger, more caring community for everyone.Core ValuesAccountability, Community, Caring, Integrity, Commitment.SummaryThe accountant uses technology to maintain the financial records of United Way Fox Cities and assure the integrity of accounting software, campaign pledge and receivable database, and financial statements.Essential Duties/ResponsibilitiesPayrollProcess bi-monthly payroll.Review payroll and related journal entries to ensure accuracy.Maintain and pay benefits.Accounts Payable and ReceivableAssist with accounts payable processes ensuring accuracy and adherence to policies, procedures, and controls.Maintain systems necessary for accurate distribution of grants and designations.Assist with accounts receivable processing and posting payment transactions.Analyze accounts receivable aging for accounts and transactions that require further investigation or adjustments.Prepare and mail direct billing statements to individuals and organizations and track payments.Assist with grant and program reporting, budgeting, reimbursement, expense analysis, compliance, and documentation.Assist with software changes and upgrades.Monthly and Yearly Closing ProcessApply accounting principles and techniques to systematically record and present financial data. Ensure that accounting transactions are recorded and reported accurately and in a timely fashion.Perform journalizing entries and posting of cash receipts, cash disbursements, accounts payable, accounts receivable, and general journal entries in accordance with accounting policies and procedures.Prepare balance sheet account reconciliation and perform variance analysis.Maintain organized, accurate and complete accounting records.Assist with account analysis, as needed.Assist with preparation of monthly financial reports.Manage financial record retention and destruction.Assist with completion of surveys & statistical reports.Assist with annual budget processes.Annual campaignProcess pledges receivable, including receipting, posting, invoicing and statement preparation.Work closely with Resource Development to monitor campaign performance and project monthly financial statements.Reconcile Customer Relationships Management software and accounting software.Assist in auditing campaign envelopes and with entering campaign designation information into campaign software database.AuditsAssist with annual audit, reporting and other projects, as assigned in preparation of audit work schedules.Assist in the preparation of information used by external auditors for the annual tax return.Respond to outside agency audit information requests.Develop, implement, and monitor internal controls to ensure fiscal integrity.Perform other duties related to financial audits.Education and ExperienceAccounting degree is preferred.Non-profit experience is valued but not required.Experience working with CRM software is preferred but not required.Required Skills/AbilitiesHigh attention to detail and accuracy.Ability to effectively manage multiple tasks and deadlines.Ability to evaluate and improve processes.Ability to effectively communicate and interact with all levels of staff.Ability to learn new skills and adapt to a new environment.Well organized and takes initiative.Creative and analytical problem-solver.Professional and ethical.Excellent computer skills with an emphasis on Excel.Strong connection to United Way’s vision, mission, values, and intentional behaviors with a "team first" approach.This job description describes the general nature and scope of responsibilities for this position. Please note other duties and responsibilities may be assigned or removed at any time with or without notice.Work EnvironmentWork is primarily performed in an office environment. This position requires regular movement inside the office to access filing cabinets, office machinery, etc. Attendance at meetings outside of the office is occasionally necessary. The position also includes remaining in a stationary position a portion of the time, either standing or sitting, and occasional lifting of up to 20 pounds. There may be exposure to repetitive work on the computer. Evening and weekend hours may be required.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#J-18808-Ljbffr

Universal Banker

Nicolet National Bank Menasha, WI

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.Universal Banker is primarily responsible for interacting with customers to complete transactions, cross‑selling Nicolet products and services, resolving problems, and serving as a back‑up to the personal bankers by opening and closing accounts. This position promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary.As a Universal Banker, you will:Perform teller duties and organizes, balances and proofs cash daily to maintain accurate transactions processed. Identifies payees and verifies signatures and endorsements.Perform back‑up personal banker duties, opens a variety of accounts, verifies and processes changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction. Follows the guidelines of the continuity program with all new Nicolet customers.Attract and retains customer relationships by extending a courteous greeting in person or by phone and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits and withdrawals, handling loan payments, dispensing cashier's checks and bonds, processing savings withdrawals within established guidelines to ensure customer satisfaction.Stay current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.Answer customer telephone inquiries promptly and professionally and provides accurate information in accordance with bank policies and procedures.Assist with night depository duties, to include logging bags, processing deposits, making change orders, issuing receipts, etc.Promote Nicolet products and services by identifying customer needs and suggesting appropriate products and services to solidify and enhance customer account relationships. Recommends corrective services to resolve customer complaints.Engage proactively as a sales representative of Nicolet products and services to existing and prospective customers within the community by active participation in community events and/or organizations.Maintain vault which includes balancing the vault daily and ordering and selling cash for the branch.Maintain inventory of traveler's checks, cashier's checks and gift cards and ensures adequate supply at all branch locations. Monitors supplies for front line and places orders when necessary.Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.Perform all other duties as assigned.Qualifications:High School diploma or equivalent1+ years of cash handling experienceBenefits:Medical, Dental, Vision, & Life Insurance401(k) with a company matchPT0 & 11 1/2 Paid HolidaysThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.Equal Opportunity Employer/Veterans/Disabled#J-18808-Ljbffr