Customer Service Representative (Remote) jobs in Newton

Outside Sales Representative - Software

Global Payment Holding Company Newton Highlands, CO

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager. Compensation Ready to grow your career and your paycheck? Here’s the breakdown Base Salary: $40,000-$50,000 Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $100,000+ Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now! Job Duties Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. Attend weekly team meeting and weekly one-on-one with leader. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales “hunter” Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary In accordance with state law, a background check will be conducted after a conditional offer of employment Completion of mandatory drug screening on or near 60th day of employment Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committedness Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-ZS1#LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected] .

Posted 15 hours ago

Quick Apply

Customer Service Representative

Circle K Stores, Inc. Newton, CO

Store 2723024: 521 Southwest Blvd, Newton, North Carolina 28658Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 15 hours ago

Dynamic Environment

Customer Service Representative

Circle K Stores, Inc. Newton Falls, OH

Store 4705422: 100 E Broad St, Newton Falls, Ohio 44444 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w Customer Service Representative, Customer Service, Representative, Retail, Service

Posted 15 hours ago

Work Life Balance

Student Services Representative - Remote

Family Dollar Newton Grove, CA

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak e all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities . Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part time

Dynamic Environment

Customer Support Representative - Work from Home - TurboTax

TurboTax Newton County, GA

Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Posted 15 hours ago

Direct Sales Representative- Universal

Astound Newton, MA

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Direct Sales Representative- Universal: $2,500 Sign-On Bonus Direct Sales Representative Location: Boston, MA to Arlington, MA greater market Opportunity to earn up to $89,000 or more with uncapped commissions ! We offer a $39,900 base with a commission plan that allows you the freedom to exceed quota! (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. The Direct Sales Representative is responsible for acquiring new customers for a top telecommunications company in the region. Astound Broadband provides a competitive base salary, uncapped commissions, paid training, excellent benefit packages including 401k, generous paid time off plans, mileage reimbursement and a company issued cell phone. The direct sales representative will build relationships with residential customers within our serviceable footprint. Where you will work: This is a dynamic opportunity to represent our residential direct sales initiatives, in the field based around the Greater Boston, MA greater market Prospect, qualify, and generate sales within an assigned territory Identify and sell appropriate products and services to meet the customer’s needs Sales or marketing background in telecommunications a plus Engage in technical discussions with potential customers through demonstrations and presentations Execute the sales strategy to increase sales within respective territories Prepare sales information for customers Distribute marketing material and participate in special sale events Remain knowledgeable and up to date on changes and developments within the product/service line Ability to work in a fast-paced challenging environment Enjoys working outdoors "on the hunt" since 90% of all work is in the field Excellent communications, relationship building, organizational, presentation and influence skills You have a positive, creative and persuasive personality Must be a motivated, self-starter and comfortable with working autonomously Must be detail oriented and has highly developed organizational and time management skills You are sales-quota driven Must have valid driver's license and reliable transportation Must have reliable transportation to meet the duties of the role, such as transporting marketing material to events as needed. Must have a valid driver's license with a satisfactory driving record per Company Policy. Proficient in Microsoft products Other duties as assigned Education and Certifications: High school diploma or equivalent This position requires the ability to meet certain physical requirements, including but not limited to: Walking and/or traveling to visit properties Lifting up to 20 lbs. Standing for extended periods We are proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time positions *Base salary: The base salary range for this position in MA state is $39,900, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. *Commission component: Targeted commissions at full attainment are $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. $2,500 Sign-On Bonus: We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $2,500. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today. *Certain restrictions may apply, see website for details Diverse Workforce / EEO : Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time position Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386

HyperWellness Representative

Restore Hyper Wellness Newton, MA

Job DescriptionJob DescriptionWe are looking for candidates for full time and part time including weekends at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door. ResponsibilitiesMaintaining a professional and courteous relationship with every clientAnswering the phone and returning voicemailsBooking, rescheduling and canceling appointmentsOn-boarding new clients, obtain waivers, and create Client Profiles in our POSChecking-in and retailing out customer sessions on our POS Greeting customers and ushering them to their service of choice Administering all non-medical and non-specialty services Providing service tours, selling packages & membershipsExecuting opening and closing dutiesMaintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goalsEducate clients on the all Restore modalitiesWhen not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts Qualifications:A love for health and wellness At least one year of customer service experience in a retail/service environment. Availability to work weekends. Excellent communication skillsCompensation & BenefitsCompetitive hourly wageMonthly performance based commission opportunityFlexible schedule in a fun work environmentAccess to complementary and discounted in-store services Opportunity for growth Powered by JazzHR68dwVlxGYT

Patient Service Representative

ZOLL LifeVest Newton, MA

Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.Responsibilities:Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient’s homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® Program LifeVest® according to the prescribing physician’s orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications:Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver’s license and car insurance and/or valid state IDWillingness to pay a $30 annual DME fee which is deducted from a completed Work OrderWillingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHRXjjEUJ3pou

Sales Development Representative - Boston

Tom James Company Newton, MA

Job DescriptionJob DescriptionSales Development RepresentativeAbout Tom JamesJoin a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is our people. By being 100% invested in you, we create a supportive environment where you can thrive and capture your full potential.Key Benefits:100% Investment in Your Growth: We prioritize your development and success. From our robust sales training program to mentorship opportunities, we provide the resources and support you need to excel in your role and achieve your career goals. Your success is our success!Control Your Income: Enjoy the freedom to shape your financial future. With our unique compensation structure, you can determine your income based on your efforts and achievements through earning hourly and commission bonuses. Unlimited Opportunities: Your potential is only limited by your ambition. Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Build a Success Mentality: We will identify your individual selling style and build a formal coaching program that strategically maximizes your talents. As you transition into leadership roles, a whole new level of coaching is made available so you can learn from other successful leaders.The RoleThe Sales Development Representative (SDR) role is a full-time, in-person opportunity. Our SDRs play a critical role in expanding our company by generating new leads through phone calling and prospecting methods. We seek driven, hardworking individuals who want a higher-level professional opportunity in a sales environment. Individuals in this program will develop skills and success mindsets preparing them for a long-term career at Tom James. Those who demonstrate work ethic, coachability, aptitude for sales and a desire to succeed have the opportunity to be promoted to an Outside Sales Professional.careers.tomjames.comSDR ResponsibilitiesProspecting for potential new clients utilizing platforms (ZoomInfo, LinkedIn Sales Navigator, and others)Generates appointments through outbound calls to prospects and existing customersContinually build a pipeline of high-quality opportunities Works in the field with sales leader 2 times per weekEnsures all necessary client details are made for your sales leader's client visits each dayManages professional social media channelsClientele Management Processes with manufacturing facilities Maintains a professional image SDR QualificationsDesire to be in a sales careerAbility to manage and complete tasks independently without the need for constant supervision.Strong communication and organizational skillsAbility to receive feedback and implement our proven business development practicesExceptional customer service skills Proficient in various technologies, including Google Drive products and Microsoft Outlook Excels in fast-paced team environments Capable of bending and lifting up to 20 lbs Valid driver’s license required, with exceptions for certain markets (New York City, Chicago, Toronto, or London) Experience in a sales-oriented environment is a plus! Who Are We?Tom James Company is the world's largest retailer and manufacturer of custom clothing. We have almost 60 years of direct selling expertise in the custom clothing industry. We have grown from a single store, to stores throughout 4 continents and more than $500 million in sales. We are vertically integrated which allows us to have complete control over the quality of the garment’s we are providing to our clients. Our sales force consists of highly motivated, service- and sales-minded professionals that strive for growth and leadership. By finding and developing long-term, loyal clients, our people build lifestyles to support their personal and professional goals. Our clients are highly successful, busy professionals who desire convenience, quality and excellent service—which we deliver to them.Join Us!If you're ready to take control of your career, maximize your potential, and be part of a team that supports your ambitions, apply now! We can’t wait to embark on this journey with you!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Sales Representative - Entry Level CSR

RP MARKETING & CO Newton, MA

Job DescriptionJob DescriptionWe are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced sales & marketing industry to join our sales and business development teams. Job Summary:The successful candidate will be an integral part of our client's marketing and sales organization. They will assist the Marketing Manager in developing and executing a successful public relations strategy and will receive FULL TRAINING in marketing and business development through an award winning management training program. Qualities Our Team Members Exemplify: WORK WELL UNDER PRESSURE - Our clients are household names and expect our teams to deliver their best work and adhere to strict deadlines. Nevertheless, our team remains calm, cool, collected and is confident in our ability to deliver results. LEARN FROM MISTAKES - Everyone makes them. Our management encourages an environment where we examine data carefully, adapt accordingly and modify our training and overall game plan. We do not get discouraged but seek the right questions and answers. DEMAND PRECISION - We do not leave anything to chance. Through the use of proper tools, diverse training, and innovative solutions, we are able to meet our clients growing business needs. We are not afraid to take chances, but we take all available measure to reduce risk. SETTING GOALS - We consistently evaluate our team members performance and assess current and future capabilities in order to develop our teams maximum potential through training and mentorship. Our management is also not afraid to look for their own areas of improvement as well. STAY HUMBLE - WE have an open door policy and our team members are not scared to ask for help. They seek assistance and employ the latest methodologies to become even better. Join a company that invests in its employees and truly wants YOU to succeed.We provide our Representatives with:- Comprehensive Paid Training- Competitive Pay plus Recognition Bonuses- Opportunity for Community and Charity Involvement- Travel Opportunities- Numerous Advancement Opportunities- Flexible Schedule Do You Have The Qualifications? - Required Customer Service Experience- Professional demeanor – organized and reliable- Ability to Learn and Apply Marking/Promotional Strategies- Strong interpersonal and customer service skills- Ability to excel in a high energy, fast paced environment- Desire for an Entry Level Opportunity with Management Goals- 2 or 4 year degree preferred but not required People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to apply:sales, customer service, sales representative, internships, retail experience.Company DescriptionWe achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.Company DescriptionWe achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.

Customer Service Representative

Circle K Newton, NC

3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Store 2723024: 521 Southwest Blvd, Newton, North Carolina 28658Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativePosition OverviewWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.BenefitsMedical, Vision, Dental, & Life Insurance / Short & Long Term Disability.Flexible Schedules.Weekly Pay.Weekly Bonus Potential.Large, Stable Employer.Fast Career Opportunities.Work With Fun, Motivated People.Task Variety.Paid Comprehensive Training.401K With a Competitive Company Match.Flexible Spending/Health Savings Accounts.Tuition Reimbursement.ResponsibilitiesYou will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!Key SkillsSelling products to customers.Providing excellent customer care.Communication and friendly conversation.Performing at a quick pace while having fun.Working as part of a team to accomplish daily goals.Coming up with great ideas to solve problems.Thinking quickly and offering suggestions.QualificationsRetail and customer service experience.Sales associate or cashiering experience.High school diploma or equivalent.Motivation to advance in your career!Willingness to learn and have fun!Physical RequirementsAbility to stand and/or walk for up to 8 hours.Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.Occasionally lift and/or carry up to 60 pounds from ground to waist level.Push/pull with arms up to a force of 20 pounds.Bend at the waist with some twisting up to one hour a shift.Grasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs.Equal Opportunity EmployerCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E‑Verify program to check work eligibility:In EnglishIn SpanishReferrals increase your chances of interviewing at Circle K by 2xGet notified about new Customer Service Representative jobs in Newton, NC.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Customer Service Representative

Circle K Newton, NC

Store 2723024: 521 Southwest Blvd, Newton, North Carolina 28658Shift Availability: Flexible AvailabilityJob Type: Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.BenefitsMedical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementKey ResponsibilitiesYou will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predictable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!Skills & QualificationsSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsPreferred ExperienceRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical RequirementsAbility to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn SpanishReferrals increase your chances of interviewing at Circle K by 2x#J-18808-Ljbffr

Customer Service Representative

http:/www.ubertal.com Newton, MA

Client Support Advisors (CSA’s) are the primary research and technical troubleshooting contact for Silicon Valley Bank (SVB’s) commercial bank clients. This CSA would be accountable for navigating and identifying service related and/or operational client emails, assigning emails to other team members as well as following up and researching/responding to select client or internal business partner inquiries. Through our day to day interactions with hundreds of clients, CSA’s can provide client feedback on product/feature functionality and client experience to product/channel team colleagues. As a CSA on our team, you represent the voice of our client.CSA’s collaborate across and outside the organization, with Client Support Center (CSC) colleagues, in-market Relationship Advisor (RA) community, Global Treasury (GT), Operations, IT and vendor partners. Our team manages our National client portfolio of promising firms and serves as the single point of contact for all client interactions.As a Client Support Advisor, you bring excellent oral and written communication skills, and may develop training content that showcases your presentation skills with clients and internal business partners. CSA’s communicate effectively with various cross-functional business team partners and vendor contacts. You will serve at the forefront of our client’s experience as a technical resource for new commercial banking products/channel and the incubator for new rep facing tools.Additional Information All your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr

Best Match

Customer Service Representative

Newton-Wellesley Hospital Newton, MA

ScheduleSunday: 7:00 am - 7:30 pmSummaryFacilitates the relationship between companies and their clientsEssential FunctionsResolve customer inquiries and complaints via written, telephonic and face‑to‑face communication in a timely and accurate manner.Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.Meet all production, quality, and adherence standards.Attend all required training classes.Elevate issues to next level of supervision, as appropriate.Maintain accurate records, including timekeeping records.Required for All JobsPerforms other duties as assignedComplies with all policies and standardsDoes this position require Patient Care (indirect/direct)? NoEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree? NoExperiencecustomer service experience 0-1 year preferredKnowledge, Skills & AbilitiesProven customer support experience or experience as a client service representative.Track record of over‑achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Ability to multitask, prioritize, and manage time effectively.Physical RequirementsStanding Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Equal Opportunity EmployerNewton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.#J-18808-Ljbffr

HyperWellness Representative

Restore Hyper Wellness & Cryotherapy Newton, MA

Overview Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.We are looking for candidates for full time and part time includingweekends at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.Responsibilities Maintaining a professional and courteous relationship with every clientAnswering the phone and returning voicemailsBooking, rescheduling and canceling appointmentsOn-boarding new clients, obtain waivers, and create Client Profiles in our POSChecking-in and retailing out customer sessions on our POSGreeting customers and ushering them to their service of choiceAdministering all non-medical and non-specialty servicesProviding service tours, selling packages & membershipsExecuting opening and closing dutiesMaintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goalsEducate clients on all Restore modalitiesWhen not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media effortsQualifications A love for health and wellnessAt least one year of customer service experience in a retail/service environment.Availability to work weekends.Competitive hourly wageMonthly performance based commission opportunityFlexible schedule in a fun work environmentAccess to complementary and discounted in-store servicesWe\'ve received your resume. Click here to update it.Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume#J-18808-Ljbffr

MRI Customer Service Representative

Mass General Brigham Newton, MA

MRI Customer Service Representative at Mass General Brigham (Newton-Wellesley Hospital)OverviewMass General Brigham is a not‑for‑profit organization that supports patient care, research, teaching, and community service. We aim to provide exceptional care and believe that high‑performing teams drive groundbreaking medical discoveries.Job SummaryFacilitates the relationship between companies and their clients.Essential FunctionsResolve customer inquiries and complaints via written, telephonic and face‑to‑face communication in a timely and accurate manner.Prepare adjustments for services that were not properly processed or forward to the appropriate area for follow‑up and resolution.Meet all production, quality, and adherence standards.Attend all required training classes.Escalate issues to next level of supervision as appropriate.Maintain accurate records, including time‑keeping records.Perform other duties as assigned and comply with all policies and standards.QualificationsEducation : High School Diploma or Equivalent required.Experience : Customer service experience 0‑1 year preferred.Knowledge, Skills & Abilities :Proven customer support experience or experience as a client service representative.Track record of over‑achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Ability to multitask, prioritize, and manage time effectively.Physical RequirementsStanding Occasionally (3‑33%), Walking Occasionally (3‑33%), Sitting Constantly (67‑100%), Lifting Occasionally (3‑33%) 20lbs‑35lbs, Carrying Occasionally (3‑33%) 20lbs‑35lbs, Pushing Rarely, Pulling Rarely, Climbing Rarely, Balancing Occasionally, Stooping Occasionally, Kneeling Rarely, Crouching Rarely, Crawling Rarely, Reaching Occasionally, Gross Manipulation Constantly, Fine Manipulation Frequently, Feeling Constantly, Foot Use Rarely, Vision — Far Constantly, Vision — Near Constantly, Talking Constantly, Hearing Constantly.Remote TypeOnsiteWork Location2014 Washington StreetSchedule & CompensationHourly: $17.36 – $23.08 per hour. Per Diem employee type, rotating shift.EEO StatementNewton‑Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.#J-18808-Ljbffr

Customer Account Representative

Rent-A-Center Newton, NC

BenefitsPaid Time Off and Sunday Off – we are closed!Full‑time employment and a consistent scheduleWeekly pay (companywide)Award‑winning culture with opportunities to advanceComprehensive benefits: Medical, Dental, Vision, life and supplemental life insurance,spouse/dependent life insurance, short‑term and long‑term disability, flexible spending accounts,401(k) with company match, legal insurance, identity theft protection, Health SavingsAccounts, hospital indemnity, critical illness, accident insurance, limited purpose planResponsibilitiesProvide friendly, top‑notch customer experiences through "white glove" service in storesand in customers' homes, and obtain new rental orders on the sales floor and by phone.Deliver products and pickups: safely load, unload and install products, following allhandling and transportation procedures, and keep company vehicles clean and properlymaintained.Merchandising: maintain an inviting store with organized product and cleanliness, refurbishingmerchandise to like‑new condition, keeping showrooms dusted, vacuumed and organized.QualificationsHigh school diploma or equivalent.Must be at least 18 years of age.Valid state driver’s license and good driving record – responsibility for company vehicles.Ability to lift and move products such as furniture, electronics and appliances.Strong communication and customer service skills.Additional Helpful TraitsSeeking more than just a job, but a career.A desire to improve customers’ lives.A hunger to learn the business.Grit and determination.Physical DemandsThe physical demands described here are representative of those that must be met by a coworkerto successfully perform the essential functions of this job. The coworker is regularly requiredto talk and hear, and the position is very active, requiring standing, walking, bending, kneeling,stooping, crouching, crawling and climbing. The coworker must frequently lift and/or moveheavy items and merchandise. All coworkers are expected to adhere to all company safetyguidelines while meeting the physical demands of the job.Expected Hours of WorkThis is a full‑time position. Hours/days of work run Monday through Saturday, store open toclose hours. Sundays are off along with one other weekday off. Schedules and hours perweek or overtime work may change throughout the year as dictated by management and businessneeds.Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionSales, Supply Chain, and Customer ServiceIndustries: Retail, Restaurants, and Warehousing and StorageRent‑A‑Center is committed to creating a diverse and inclusive work environment and is proudto be an equal opportunity employer.#J-18808-Ljbffr

MRI Customer Service Representative

Massachusetts General Hospital Newton, MA

Mass General Brigham PositionMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummarySummary Facilitates the relationship between companies and their clients Essential Functions Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attend all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? NoQualificationsEducation High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative. Track record of over-achieving quota. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively.Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)Remote TypeOnsiteWork Location2014 Washington StreetScheduled Weekly Hours0Employee TypePer DiemWork ShiftRotating (United States of America)Pay Range$17.36 - $23.08/HourlyGrade2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Client Service Representative

Banfield Pet Hospital Newton, MA

Client Service CoordinatorThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.Essential responsibilities and tasks include:Live and exemplify the Five Principles of Mars, Inc. within self and team.Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.Conduct administrative functions as necessary.Other job duties as assigned.The Five Principles of Mars, Inc. are:Quality The consumer is our boss, quality is our work and value for money is our goal.Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.Efficiency We use resources to the full, waste nothing and do only what we can do best.Freedom We need freedom to shape our future; we need profit to remain free.Hiring qualifications include:LeadershipCustomer FocusPeer RelationshipsIntegrity & TrustAction OrientedListeningFunctional Preventative Care and OWPsThe pay range for this role is $16.41 - $22.55 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Customer Service Representative

Massachusetts General Hospital Newton, MA

Job TitleFacilitates the relationship between companies and their clientsEssential Functions-Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.-Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.-Meet all production, quality, and adherence standards.-Attend all required training classes.-Elevate issues to next level of supervision, as appropriate.-Maintain accurate records, including timekeeping records.-Performs other duties as assigned-Complies with all policies and standardsDoes this position require Patient Care (indirect/direct)? NoQualificationsEducation: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? NoExperience: Customer service experience 0-1 year preferredKnowledge, Skills & AbilitiesProven customer support experience or experience as a client service representative. Track record of over-achieving quota. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively.Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)Remote TypeOnsiteWork Location2014 Washington StreetScheduled Weekly Hours20Employee TypeRegularWork ShiftEvening (United States of America)Pay Range$17.36 - $23.08/HourlyGrade2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.