Operations Manager Jobs in Harpers Ferry, West Virginia

Dynamic Environment

Food Operations Manager 1

Sodexo Group Harpers Ferry, IA

Role OverviewCreating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.Sodexo has an exciting opportunity for a Food Operations Manager with the Customs and Border Protection located in Harpers Ferry, WV . This exciting opportunity is taking care of those that protect our borders. The account has huge potential and growth for career development. The Customs and Border Protection campus is located in an affordable area only 60 miles away from the DC area. Great area for outdoor activities and offers all amenities. The client is very excited to work with a highly motivated and creative person to continue to develop the program and be part of the leadership team.What You'll DoBe a people person with a strong focus with maintaining positive client relations ; a solid manager/leader who is perceptive and has attention to details that make a difference – quality and presentation of food – customer service –Be SERVICE focused– including providing excellent customer service in a welcoming dining environment.Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory;Demonstrate proven financial acumen/success: Food costs/ labor costs, budgets.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You Bringhave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;will be innovative every day; and / orpossess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.#J-18808-Ljbffr

Quick Apply

Wraparound Case Manager | Flexible Schedule & Benefits

Homebase Limited Harpers Ferry, WV

A family support organization in Harpers Ferry is seeking a Case Manager/Wraparound Facilitator to provide comprehensive services to families. The ideal candidate will possess a Bachelor's degree and experience in case management. Key responsibilities include coordinating resources, facilitating team meetings, and ensuring optimal outcomes for families. A starting salary of approximately $47,500 is offered along with benefits including health insurance and flexible scheduling.#J-18808-Ljbffr

Dynamic Environment

Food Operations Manager 1

Sodexo Group Harpers Ferry, WV

Role OverviewCreating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.Sodexohas an exciting opportunity for a Food Operations Managerwith the Customs and Border Protectionlocated in Harpers Ferry, WV . This exciting opportunity is taking care of those that protect our borders. The account has huge potential and growth for career development. The Customs and Border Protection campus is located in an affordable area only 60 miles away from the DC area. Great area for outdoor activities and offers all amenities. The client is very excited to work with a highly motivated and creative person to continue to develop the program and be part of the leadership team.What You'll DoBe a people person with a strong focus with maintaining positive client relations ; a solid manager/leader who is perceptiveand has attention to details that make a difference– quality and presentation of food – customer service –Be SERVICE focused–including providing excellent customer service in a welcoming dining environment.Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory;Demonstrate proven financial acumen/success: Food costs/ labor costs, budgets.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You Bringhave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;will be innovative every day; and / orpossess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.#J-18808-Ljbffr

Intelligence Training Specialist (Curriculum & Operations)

U.S. Customs and Border Protection Harpers Ferry, WV

U.S. Customs and Border Protection in Harpers Ferry, WV, is seeking an expert Intelligence Operations Specialist to design and deliver intelligence-focused training for CBP personnel.You will develop curriculum for the Intelligence Enterprise Training Academy (IETA) and teach both unclassified and classified systems exploitation, research, and analysis. The role requires applying ADDIE, creating evaluation tools, and maintaining subject-matter expertise to support law-enforcement operations#J-18808-Ljbffr

Intelligence Operations Specialist (Curriculum Developer/Instructor)

U.S. Customs and Border Protection Harpers Ferry, WV

SummaryOrganizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Intelligence, Intelligence Enterprise Training Academy (IETA), located in Harpers Ferry, WV. The announcement is open for 5 business days or until the first 100 applications have been received, whichever comes first. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.DutiesIn this position, you will serve as an expert Intelligence Operations Specialist (IOS), specializing in providing intelligence‑specific training and instruction for CBP employees. You will develop and implement intelligence‑based curriculum for the IETA and deliver instruction in all aspects of unclassified and classified systems exploitation, research, analysis, and intelligence production.Maintain subject‑matter expertise in the application of CBP and DHS Intelligence Enterprise authorities and Intelligence Community Directives, as well as intelligence and systems exploitation processes to support law‑enforcement operations.Apply all associated intelligence collection, evaluation, and dissemination processes to support CBP operations.Support the design and development of CBP intelligence training courses.Identify and apply the appropriate intelligence disciplines and methodologies to exploit information from a variety of sources, generating intelligence products that reveal threat identities, associations, travel/movement patterns, organizational composition, tactics, techniques, procedures, and threat activities.Apply safeguarding procedures and proper handling techniques when working with classified and sensitive but unclassified information.RequirementsU.S. citizenship required.Males born after 12/31/1959 must be registered with Selective Service.Primary U.S. residency for at least three of the last five years.Background investigation and drug‑testing requirements will be conducted.CBP follows the DHS Drug‑Free Workplace Plan.Applicants must be able to complete required training courses and meet all CBP standards and policies.QualificationsExperience:One year of specialized experience equivalent to the next lower grade level, including delivering learning through instructor‑led training, conducting research, evaluating written products, and providing comprehensive feedback.Application of the ADDIE (Analysis, Design, Development, Implementation, Evaluation) instructional design model to create and update curriculum.Development of evaluation strategies, including testing instruments and practical application in a live environment.Ability to provide a clear résumé indicating how the above requirements are met.Meet all time‑in‑grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent).EducationEducation requirements are detailed in the Qualifications section. Refer to the “Required Documents” for specific educational prerequisites.Additional InformationCBP encourages persons with disabilities to apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and other eligible groups are given preference and may not have to compete with the public for federal jobs. Documentation supporting eligibility must be provided at the time of application.#J-18808-Ljbffr

Case Manager

Homebase Limited Harpers Ferry, WV

Case Manager/Wraparound FacilitatorHome Base, Inc.Do you enjoy working with families? Are you interested in Psychology, Social Work, Sociology, Criminal Justice, or looking to make a career change? Are you just starting out in Social Services, and want hands‑on experience? Make a difference in the lives of families as a Home Base Inc. Case Manager/Wraparound Facilitator!Home Base Inc. is seeking an ambitious, driven and enthusiastic applicant for the role of Case Manager/Wraparound Facilitator in our Behavioral Health Program! We offer a competitive salary option and benefits package for eligible full‑time employees. We offer health insurance, dental and vision, after becoming full‑time. 401k after 1 year of full‑time services, tuition reimbursement, paid maternity leave, flexible scheduling, and hands‑on experience. A full‑time Case Manager/Wraparound Facilitator could expect a starting yearly salary of around $47,500. If you want to gain hands‑on social work experience, while working for a reputable and professionally established company, APPLY TODAY!QualificationsBachelor’s Degree in a human service field required.2-4 years of experience in Case Management and/or Outpatient/ Inpatient behavioral health setting preferred.1-2 years of experience in leading teams preferred.Must be able to communicate and demonstrate experience.Computer skills are essential; must be comfortable with Outlook, Word, Excel, and PDF.Must have a valid driver’s license.Must be able to pass a NCIC/CIB background check and an APS/CPS Background CheckMust be able to provide three professional references.Experience with virtual platforms.Professionalism and customer service skills are essential.Written communication skills are essential.Must be able to work independently and without supervision at times.Must be able to work evenings and weekendsTime management skills are a mustMust have your own reliable transportationResponsibilitiesProvide wraparound services to families with a limit of up to 15 members/families.Coordinate a comprehensive set of supports, resources, and strategies for each member and family.Utilizing a strengths‑based approach, plan, coordinate, collaborate and facilitate team meetings with the youth, family, and team members.Ensure services and clinical treatment modalities augment each other for optimal outcomes.Work with the MCO care manager and family to identify natural supports, and other community resources to meet the family’s needs.Lead the planning team through engagement and team preparation, initial plan development, plan implementation and implementation of a transition plan.Administer the Child and Adolescent Needs and Strengths assessment tool.Monitor the implementation of the plan, making sure the family is receiving services identified in the plan.Initiate and coordinate discharge and after‑care planning.Provide linkage and referral to services and supports as identified in the plan.Conduct home visits with youth and / or family in accordance with the needs determined in the individualized plan.Identify and develop formal and informal services / resources available to youth, family, and community.Identify service gaps and collaborate with community stakeholders and existing services providers for resolution.Facilitate the development and implementation of an individualized transition plan for members who will reach the waiver’s maximum age limit.Ensure documentation is thorough, accurate and timely.Ensure that pertinent data is collected and compiled as required.Participate in weekly/monthly supervision and coaching sessions.Maintain client records in compliance with organizational goals and objective as well as regulatory guidelines.Physical RequirementsMust be able to walk up and down stairsMust be able to operate a motor vehicle and follow all motor vehicle laws that apply to West Virginia and the state of which you are a residentMust be able to lift 5-50 poundsMust be able to kneel, bend, squat, and stand#J-18808-Ljbffr

Immediate Start

Food Operations Manager 1

Sodexo Group Harpers Ferry, WV

Role OverviewCreating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.Sodexo has an exciting opportunity for a Food Operations Manager with the Customs and Border Protection located in Harpers Ferry, WV . This exciting opportunity is taking care of those that protect our borders. The account has huge potential and growth for career development. The Customs and Border Protection campus is located in an affordable area only 60 miles away from the DC area. Great area for outdoor activities and offers all amenities. The client is very excited to work with a highly motivated and creative person to continue to develop the program and be part of the leadership team.What You'll DoBe a people person with a strong focus with maintaining positive client relations ; a solid manager/leader who is perceptive and has attention to details that make a difference – quality and presentation of food – customer service –Be SERVICE focused– including providing excellent customer service in a welcoming dining environment.Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory;Demonstrate proven financial acumen/success: Food costs/ labor costs, budgets.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You Bringhave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;will be innovative every day; and / orpossess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.#J-18808-Ljbffr

Intelligence Operations & Training Specialist

US Customs and Border Protection Harpers Ferry, IA

U.S. Customs and Border Protection, part of the Department of Homeland Security, is seeking a GS-13 level instructional designer at the Intelligence Enterprise Training Academy (IETA) in Harpers Ferry, WV.The role delivers learning through instructor-led training and practical exercises, applies ADDIE for curriculum creation, and develops evaluation strategies to improve training programs based on feedback.#J-18808-Ljbffr

Intelligence Operations & Training Specialist

U.S. Customs and Border Protection Harpers Ferry, IA

U.S. Customs and Border Protection, part of the Department of Homeland Security, is seeking a GS-13 level instructional designer at the Intelligence Enterprise Training Academy (IETA) in Harpers Ferry, WV.The role delivers learning through instructor-led training and practical exercises, applies ADDIE for curriculum creation, and develops evaluation strategies to improve training programs based on feedback.#J-18808-Ljbffr

Intelligence Operations Specialist (Curriculum Developer/Instructor)

U.S. Customs and Border Protection Harpers Ferry, IA

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Intelligence, Intelligence Enterprise Training Academy (IETA), located in Harpers Ferry, WV.This announcement will be open for 5 business days or until the first 100 applications have been received, whichever happens first.GS-13 Grade QualificationsExperience: You qualify if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:Delivering learning through various strategies including instructor‑led training and practical exercises, conducting research, critiquing drafts, and evaluating finished written products and providing comprehensive feedback on student submissions;Applying Analysis, Designing, Developing, Implementation, Evaluation Instructional Systems Design Model (ADDIE) in creating and updating curriculum;Developing evaluation strategies that include a variety of testing instruments and practical application in a live environment to evaluate student learning performance and making recommendations for training program improvement based on analysis of customer feedback.NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the Required Documents section below for additional resume requirements.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.RequirementsMeet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/15/2026.Background InvestigationCBP is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non‑prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the pre‑employment process, review Applicant Resources | CBP Careers.ResidencyThere is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:Working for the U.S. Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. governmentParticipation in a study abroad program sponsored by a U.S. affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the U.S. governmentProbationary PeriodAll employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.CTAP EligibilityIf you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.Reasonable Accommodation RequestsIf you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case‑by‑case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the procedures for requesting a reasonable accommodation for online assessments here.#J-18808-Ljbffr

Quick Apply

Food Operations Lead: Dining, Inventory & Service Excellence

Sodexo Group Harpers Ferry, WV

Sodexo Group is seeking a Food Operations Manager for the Customs and Border Protection in Harpers Ferry, WV. This role focuses on maintaining positive client relations and ensuring excellent customer service in a dining environment.The ideal candidate will have strong leadership skills, experience in food service, and a passion for customer service. Sodexo offers a comprehensive benefits package with opportunities for career growth and development.#J-18808-Ljbffr

Work Life Balance

Intelligence Operations Specialist (Curriculum Developer/Instructor)

U.S. Customs and Border Protection Harpers Ferry, WV

SummaryOrganizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Intelligence, Intelligence Enterprise Training Academy (IETA), located in Harpers Ferry, WV. The announcement is open for 5 business days or until the first 100 applications have been received, whichever comes first. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.DutiesIn this position, you will serve as an expert Intelligence Operations Specialist (IOS), specializing in providing intelligence‑specific training and instruction for CBP employees. You will develop and implement intelligence‑based curriculum for the IETA and deliver instruction in all aspects of unclassified and classified systems exploitation, research, analysis, and intelligence production.Maintain subject‑matter expertise in the application of CBP and DHS Intelligence Enterprise authorities and Intelligence Community Directives, as well as intelligence and systems exploitation processes to support law‑enforcement operations.Apply all associated intelligence collection, evaluation, and dissemination processes to support CBP operations.Support the design and development of CBP intelligence training courses.Identify and apply the appropriate intelligence disciplines and methodologies to exploit information from a variety of sources, generating intelligence products that reveal threat identities, associations, travel/movement patterns, organizational composition, tactics, techniques, procedures, and threat activities.Apply safeguarding procedures and proper handling techniques when working with classified and sensitive but unclassified information.RequirementsU.S. citizenship required.Males born after 12/31/1959 must be registered with Selective Service.Primary U.S. residency for at least three of the last five years.Background investigation and drug‑testing requirements will be conducted.CBP follows the DHS Drug‑Free Workplace Plan.Applicants must be able to complete required training courses and meet all CBP standards and policies.QualificationsExperience: One year of specialized experience equivalent to the next lower grade level, including delivering learning through instructor‑led training, conducting research, evaluating written products, and providing comprehensive feedback.Application of the ADDIE (Analysis, Design, Development, Implementation, Evaluation) instructional design model to create and update curriculum.Development of evaluation strategies, including testing instruments and practical application in a live environment.Ability to provide a clear résumé indicating how the above requirements are met.Meet all time‑in‑grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent).EducationEducation requirements are detailed in the Qualifications section. Refer to the “Required Documents” for specific educational prerequisites.Additional InformationCBP encourages persons with disabilities to apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and other eligible groups are given preference and may not have to compete with the public for federal jobs. Documentation supporting eligibility must be provided at the time of application.#J-18808-Ljbffr

Intelligence Operations Specialist (Curriculum Developer/Instructor)

U.S. Customs and Border Protection Harpers Ferry, IA

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Intelligence, Intelligence Enterprise Training Academy (IETA), located in Harpers Ferry, WV.This announcement will be open for 5 business days or until the first 100 applications have been received, whichever happens first.GS-13 Grade Qualifications Experience: You qualify if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:Delivering learning through various strategies including instructor‑led training and practical exercises, conducting research, critiquing drafts, and evaluating finished written products and providing comprehensive feedback on student submissions;Applying Analysis, Designing, Developing, Implementation, Evaluation Instructional Systems Design Model (ADDIE) in creating and updating curriculum;Developing evaluation strategies that include a variety of testing instruments and practical application in a live environment to evaluate student learning performance and making recommendations for training program improvement based on analysis of customer feedback.NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the Required Documents section below for additional resume requirements.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Requirements Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/15/2026.Background Investigation CBP is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non‑prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the pre‑employment process, review Applicant Resources | CBP Careers.Residency There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:Working for the U.S. Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. governmentParticipation in a study abroad program sponsored by a U.S. affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the U.S. governmentProbationary Period All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.CTAP Eligibility If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.Reasonable Accommodation Requests If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case‑by‑case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the procedures for requesting a reasonable accommodation for online assessments here.#J-18808-Ljbffr

Operations Manager jobs in Harpers Ferry