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Mobile Customer Support Specialist

Beyond SOF Ashburn, VA

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Networks and Technology Support Directorate (ENTSD), Network Architecture and Engineering (NAE) Division provides management services and oversight of the CBP infrastructure to protect, defend and restore the confidentiality, integrity and availability of CBP mission essential data communications and applications. NAE ensures a standardized, high performance, and secure enterprise network architecture for the CBP enterprise that seamlessly integrates existing and emerging technologies. NAE, which comprise the Network Architecture Branch (NAB) and Network Engineering Branch (NEB), supports the CBP mission by delivering network architecture and network engineering services to OIT Program Directorate and Division customers and partners. Some of the key CBP technology partners consist of, but are not limited to, Cisco, Juniper, Brocade, F5, Infoblox, NetScout, Riverbed, Palo Alto, CA Technologies, Amazon Web Services (AWS), Airwatch, Microsoft, and Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to evaluate and implement emerging technologies, migrate to the cloud, support mobile platforms, and continually improve the performance, security, and availability of its network services. The CBP LAN/MAN/WAN network comprises over 1200 field sites (CONUS and OCONUS) and 3 enterprise data centers with on-prem and cloud presence. Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearance Clearance Preference: CBP Full BI - 1st priority Any DHS badge + DoD Top Secret - 2nd choice DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated) Certification Requirement: None Job Roles & Responsibilities: This is an excellent client engagement role with the opportunity to grow working with a large enterprise network architecture and engineering team supporting our Federal customer. The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working experience in supporting Enterprise Mobility Management (EMM) and MDM solutions at large scale Enterprise customers with proven delivery in supporting, maintaining and troubleshooting “complex” Air watch or equivalent MDM systems. The Mobility Analyst supports the Solution Architect with design and implementation tasks and address client queries over the phone and resolve mobile device related issues. This analyst may also support escalation and root cause analysis activities. Network engineering experience required include admin level experience with firewalls, VPN, DNS and general network and network security infrastructure. Responsibilities include the support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security. This engineer is responsible for the preparation of test reports and Implementation Plans for each change impacting the Production environment. Experience with ITIL based Service Management workflow applications such as incident, problem and requirements management. Provide system administration of Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions. Support, maintain and troubleshoot Air watch systems Support the design and implementation of simple MDM solutions Address client queries over the phone and resolve mobile device related issues Work with the Solution Architect to implement solutions Provide network administration support: firewalls, general network infrastructure and security fundamentals, VPN, DNS Follow and perform ITIL Incident, problem and requirements management Develop and implement test strategies and documents results Provides documentation, guidance and training to end-users as needed Must be able to work with minimal supervision and possess excellent written and verbal communication skills. Receive mentoring for MDM Airwatch solutions design and implementation by solutions architect Education, Skill, and Experience Requirements: Bachelor’s degree and at least 3 years’ experience providing Information Assurance services to the DHS (preferred); without a degree 4 additional years of experience would be required: 2-4 years’ work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS, etc. Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003 / 2013, Exchange, 0365, Azure AD, Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Photon, Open Suse), other mail systems, web certifications such as SSL and IIS Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc. Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech) Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements Must have great communication and documentation skills #J-18808-Ljbffr

Work Life Balance

Mobile Customer Support Specialist

Beyond SOF Ashburn, VA

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Networks and Technology Support Directorate (ENTSD), Network Architecture and Engineering (NAE) Division provides management services and oversight of the CBP infrastructure to protect, defend and restore the confidentiality, integrity and availability of CBP mission essential data communications and applications. NAE ensures a standardized, high performance, and secure enterprise network architecture for the CBP enterprise that seamlessly integrates existing and emerging technologies. NAE, which comprise the Network Architecture Branch (NAB) and Network Engineering Branch (NEB), supports the CBP mission by delivering network architecture and network engineering services to OIT Program Directorate and Division customers and partners. Some of the key CBP technology partners consist of, but are not limited to, Cisco, Juniper, Brocade, F5, Infoblox, NetScout, Riverbed, Palo Alto, CA Technologies, Amazon Web Services (AWS), Airwatch, Microsoft, and Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to evaluate and implement emerging technologies, migrate to the cloud, support mobile platforms, and continually improve the performance, security, and availability of its network services. The CBP LAN/MAN/WAN network comprises over 1200 field sites (CONUS and OCONUS) and 3 enterprise data centers with on-prem and cloud presence. Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearance Clearance Preference: •CBP Full BI - 1st priority •Any DHS badge + DoD Top Secret - 2nd choice •DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance - work can only begin once the clearance is fully adjudicated) Certification Requirement: None Job Roles & Responsibilities: This is an excellent client engagement role with the opportunity to grow working with a large enterprise network architecture and engineering team supporting our Federal customer. The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working experience in supporting Enterprise Mobility Management (EMM) and MDM solutions at large scale Enterprise customers with proven delivery in supporting, maintaining and troubleshooting "complex" Air watch or equivalent MDM systems. The Mobility Analyst supports the Solution Architect with design and implementation tasks and address client queries over the phone and resolve mobile device related issues. This analyst may also support escalation and root cause analysis activities. Network engineering experience required include admin level experience with firewalls, VPN, DNS and general network and network security infrastructure. Responsibilities include the support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security. This engineer is responsible for the preparation of test reports and Implementation Plans for each change impacting the Production environment. Experience with ITIL based Service Management workflow applications such as incident, problem and requirements management. •Provide system administration of Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions. •Support, maintain and troubleshoot Air watch systems •Support the design and implementation of simple MDM solutions •Address client queries over the phone and resolve mobile device related issues •Work with the Solution Architect to implement solutions •Provide network administration support: firewalls, general network infrastructure and security fundamentals, VPN, DNS •Follow and perform ITIL Incident, problem and requirements management •Develop and implement test strategies and documents results •Provides documentation, guidance and training to end-users as needed •Must be able to work with minimal supervision and possess excellent written and verbal communication skills. •Receive mentoring for MDM Airwatch solutions design and implementation by solutions architect Education, Skill, and Experience Requirements: Bachelor's degree and at least 3 years' experience providing Information Assurance services to the DHS (preferred); without a degree 4 additional years of experience would be required: •2-4 years' work Experience as a System Administrator - supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS, etc. •Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003 / 2013, Exchange, 0365, Azure AD, Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Photon, Open Suse), other mail systems, web certifications such as SSL and IIS •Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc. •Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech) •Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements •Must have great communication and documentation skills

High salary

Caregiver (CNA, PCA)

Home Helpers of Leesburg Ashburn, VA

*** We are hiring in ASHBURN, LEESBURG, LOVETTSVILLE, PURCELLVILLE *** At Home Helpers Home Care, our compassionate caregivers strive to ensure our clients receive the highest quality of care. We only hire reliable individuals who love working with the elderly and others in need of support. We do what we do because we want to make a positive impact on the lives of those we care for. We expect this same kind of passion from every team member. If you can meet our high standard of care, have a desire to serve others and want to be challenged on a daily basis, we would love to have you join us! We pride ourselves on offering a rewarding work environment with various benefits including: Competitive compensation One on one client care Performance incentives Flexible shifts (full time and part time) Travel reimbursement Career growth and learning opportunities Responsibilities (will vary by client): Light housekeeping Meal preparation Transportation Companionship Personal care (bathing, toileting) Follow a plan of care Communicate professionally with families and your team Other duties as assigned Qualifications: Applicants must be willing to complete all necessary requirements for employment Valid Driver's License and Auto Insurance Clean driving record Prior home care experience a plus Access to email and a mobile smart device Must understand and respect client ethics and confidentiality of care

Registered Behavior Technician (RBT)

Blossom ABA Therapy Ashburn, VA

Sign-on Bonus! 401(k)! BCBA Fellowship Program! About Blossom ABA Therapy: Blossom ABA Therapy is looking for warm, motivated, and caring RBTs in Ashburn. We pride ourselves on being there for our RBTs every step of the way—from finding cases that work for you to ensuring you feel supported in your day-to-day work. We offer high compensation and a robust benefits package, including insurance and a 401(k). We are thrilled to offer an RBT to BCBA training program for all our in-house RBTs, so you can continue to grow your career! If you're looking to advance your career in ABA therapy while working as an RBT for a company that truly cares, schedule an interview today! Registered Behavior Technician(RBT) Compensation and Schedule: $22.00 - $27.00 per hour Choose your own hours 15 hours per week minimum (P/T) 30 hours per week minimum (F/T) Registered Behavior Technician (RBT) Benefits: Competitive salaries 401(k) Growth opportunities, including lead RBT and BCBA fellowship program Paid Time Off Referral program Employee recognition program Med/Vis/Dental insurance Team building events Flexible schedule Registered Behavior Technician (RBT) Duties and Responsibilities: Provide ABA therapy to children in a safe nurturing environment. Implement the specific therapy Program designed by the BCBA Teach the skills that allow the kids to thrive. Write detailed session notes Registered Behavior Technician (RBT) Qualifications and Skills: Experience as an Behavior Technician or as a ABA Therapist. Driver's license and reliable access to transportation Detail-oriented Experience implementing ABA therapy. If you're an RBT looking to advance your career while making a difference at the same time, reach out to Blossom ABA Therapy today! INDVARN

CNA

Arcadia Care Auburn Auburn, IL

CNA Job Summary: The Certified Nursing Assistant (CNA) is responsible for providing resident care and support in all activities of daily living and ensures the health, welfare, and safety of all residents. Essential Duties: · Assist residents with daily needs including eating, bathing, grooming, eating, exercising and mobility transfers. · Monitor vitals and resident behavior and report them to the nurse and medical staff. Benefits Offered: Extremely low-cost Health, Dental, Vision, 401K, and more $25,000 Company Paid Life Insurance – at no cost to you Daily Pay - get your money when you want Paid Vacations - rolls over each year Paid Sick Time Paid Holidays Tuition Reimbursement – we will pay for CNA and Nursing School Daily, Weekly, Monthly Employee Appreciation Events Birthday, Anniversary Celebrations Full-time, Part-time, PRN available Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments Paid Break Time for Nursing Mothers Time Off to Vote Preferred Qualifications: Must possess a Certified Nursing Assistant (CNA) Certification per IDPH HCWR guidelines. ACA CNA

Nurse RN or LPN *$7500 Sign On Bonus

Arcadia Care Auburn Auburn, IL

Nurse RN or LPN Job Summary: The Nurse (RN or LPN) is responsible for providing direct nursing and personal care required to the resident, and to supervise the day-to-day nursing activities performed by nursing assistants, and support in all activities of daily living that ensures the health, welfare, and safety of all residents of the facility. Essential Duties: · Monitoring residents’ condition and assessing their needs to provide the best possible treatment and care. · Prepare and administer medication as ordered by the physician. · Perform routine charting duties as required & in accordance with established charting & documentation policies & procedures. · Admit, transfer and discharge residents as required. Benefits Offered: Extremely low-cost Health, Dental, Vision, 401K, and more $25,000 Company Paid Life Insurance – at no cost to you Leadership Training to enhance your management skills Daily Pay - get your money when you want Paid Vacations - rolls over each year Paid Sick Time Paid Holidays Tuition Reimbursement Daily, Weekly, Monthly Employee Appreciation Events Birthday, Anniversary Celebrations Full-time, Part-time, PRN available Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments Paid Break Time for Nursing Mothers Time Off to Vote Qualifications: Must possess a nursing degree from an accredited college or university or be a graduate of an approved LPN program with a pharmacology course. Must possess a current Illinois unencumbered license to practice as a RN or LPN. ACA NRS

CNA / Certified Nursing Assistant

Right at Home Peoria Auburn, IL

Salary: $22 - $24/ hour Benefits: Vision and dental coverage Term Life plans Short-term disability plan Prescription drug coverage Flexible schedules (Shifts can be arranged to fit your schedule) Same day pay Weekly pay available Mobile clock in/out Work close to home (Serve seniors in your own community) Ongoing PAID training and development Your local office may offer you a variety of initial and ongoing career training opportunities to help you grow your skills. This could include but is not limited to: A "library" of senior care reference materials and resources in the office and online On-the-job training for unique client situations Make a difference, develop meaningful relationships and meet new people Give back to those who need you most (our clients need you now more than ever before!) Paid travel time in between clients and paid mileage Extremely positive work environment Access to leadership Recognition, celebrations, and great team interactions! Provides immediate coverage for inpatient and outpatient claims such as doctor’s office visits, prescription drugs, labs, x-rays, urgent care, emergency room visits, surgery, and other day-to-day claims. Doesn’t have copays, deductibles, or waiting periods. Premium is affordable and automatically deducted from the employee’s paycheck, removing the stress of having to manually remit payment. Includes access to Plush Care’s virtual primary care services, covered under the doctor’s office benefit, providing employees with same-day virtual doctor’s appointments, 24/7 care team chat, and more. Is accompanied by other benefit options, including dental, vision, term life, and short-term disability coverage Pay and Benefits: We believe that our Certified Nursing Assistants (CNA) are the heart of our business. Without you, we couldn’t build meaningful relationships with our clients, put a smile on their faces or be the highlight of their day. It is hard to put a price on helping others but we know how important you are and value the impact you would make day in and day out for our clients. In taking this position, you would receive: In this role, we stand prepared to equip you with the right personal protective equipment (PPE) and are ready to assist as you care for our vulnerable population of seniors and adults with disabilities. What You’ll Do and Who You Are: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few character traits you should have from the get-go. We have a great work culture at Right at Home and look for people with a similar mindset: You’re the honest, likable, energetic, and approachable type, and are able to get along and verbally communicate easily with people at all levels. You listen well, have great decision-making skills, and are passionate about your customer focus. You’re never short of a smile and take real pride in your work by being resourceful, accountable, and adaptable and you cope well under pressure, take initiative and thrive on a challenge. Integrity is one of your core values as you do not ethically cut corners. You make a great first impression as you are professional and kind in your demeanor and approach. You don’t mind getting a little dirty … this could include (but is not limited to) assisting the patient with activities of daily living such as providing assistance with personal hygiene (toileting, bathing, care of mouth, skin, and hair), ambulation, eating, dressing, shaving, light housekeeping, and other household chores. You don’t have to be a gourmet chef but you can prepare a good meal and work your way around a kitchen. You are able to perform other assigned activities which are taught by a nurse, for a specific patient, which include but are not limited to: Reinforcement of dressings (non-sterile) Assisting with the use of devices for aid in daily living (cane, walker, wheelchair, or lift device) Assisting with prescribed range of motion exercises Measuring and preparing special diets Taking vital signs (temperature, pulse, respiration, and blood pressure) Assisting with the application of an arm sling, arm splint, or leg splint Light cleaning (laundry) Meal prep Medication reminders Transportation to appointments Assist with grocery shopping Assist with daily living activities Companion care (playing games, gardening, etc.) Must Haves: High school degree and/or a G.E.D. certificate 2 + years of experience as a Certified Nurse Assistant (CNA) in health care (in homes or facilities) and successful completion of a State-approved Certified Nurse Assistant (CNA) course The Certified Nurse Assistant (CNA) shall have successfully completed a Competency Evaluation that meets the State licensing law for home health agencies Must have a sympathetic attitude toward the care of the sick, and the ability to deal effectively with the demands of the job A current CPR certificate is recommended Meets the requirements for employees providing direct patient care Read, write, speak and understand English as needed for the job Have a valid driver’s license and your own insured automobile for work or access to adequate transportation Why Right at Home? We truly believe that where you work matters, and as a company that believes in improving the lives of those we serve, we think we know a thing or two about what makes our employees happy. Here is what our employees say about us: “It’s wonderful to work for a company that treats their employees with the same care and respect they want us to provide to clients.” - Linda “I know I’m never alone! If I have a question or an issue, there is always someone available to help me. This means the world to me!” - Dave …………………………………………………………….. If you need assistance with this application or hiring process to accommodate a disability, you may request accommodation at any time by contacting us. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees. Each Right at Home office and business is independently owned and operated under a franchise agreement with Right at Home, LLC. Right at Home, LLC is not the employer or joint employer of the employees of any of its franchised offices. For comments, questions or to learn more about Right at Home, please visit www.rightathome.net.

Registered Behavior Technician (RBT)

Achievements ABA Therapy GA Auburn, GA

Make a Difference as a Registered Behavior Technician (RBT) Are you passionate about helping children and families reach their full potential? Achievements ABA Therapy is seeking a dedicated Registered Behavior Technician (RBT) who thrives in a positive, supportive, and collaborative environment. As a Registered Behavior Technician (RBT), you’ll be at the heart of the care we provide, delivering high-quality ABA therapy to children with autism. We are here for you—to help you achieve and advance in your career. Join a team that is committed to your success and to changing lives. Job Responsibilities: Work with a BCBA supervisor to deliver quality ABA therapy as a Registered Behavior Technician (RBT). Provide in-home and community-based interventions, utilizing ABA principles as a Registered Behavior Technician (RBT). Collect data on behavior and skill acquisition during sessions using our Rethink software. Communicate with behavior analysts and coordinators to ensure accurate and timely reporting of progress. Complete daily progress notes and maintain accurate records as a Registered Behavior Technician (RBT) to monitor client progress effectively. What We Offer: Competitive Pay : $25.00–$30.00 per hour. Health, Dental, and Vision Insurance for full-time employees —status achieved with a minimum of 25 hours per week. Paid Time Off and Training. 401(k) with Matching. Mileage and Travel Reimbursement. BCBA-in-Training Program. College Reimbursement Program with Purdue University and Capella University. Opportunities for professional development and advancement as a Registered Behavior Technician (RBT) and beyond! Monthly continuing education webinars focused on expanding your skills as a Registered Behavior Technician (RBT). Why Join Us? At Achievements ABA Therapy, we are committed to fostering empathy, teamwork, and excellence. You’ll be supported every step of the way, with opportunities to grow in your career as a Registered Behavior Technician (RBT) while making a real difference in the lives of children with autism. Qualifications: High school diploma required (Bachelor’s preferred or in progress). Registered Behavior Technician (RBT) credential required. Experience with children, autism, or ABA is preferred. Strong communication, organization, and problem-solving skills. Clear level-two background check and verifiable references. Work Location: Auburn, GA (Relocation required). Schedule Options: Full-time, part-time, flexible shifts available. Join a Team That Cares At Achievements, we value our employees and the families we serve. If you’re ready to make a meaningful impact as a Registered Behavior Technician (RBT), apply today. Achievements ABA Therapy is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Mobile Customer Support Specialist

Beyond SOF Ashburn, VA

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Networks and Technology Support Directorate (ENTSD), Network Architecture and Engineering (NAE) Division provides management services and oversight of the CBP infrastructure to protect, defend and restore the confidentiality, integrity and availability of CBP mission essential data communications and applications. NAE ensures a standardized, high performance, and secure enterprise network architecture for the CBP enterprise that seamlessly integrates existing and emerging technologies. NAE, which comprise the Network Architecture Branch (NAB) and Network Engineering Branch (NEB), supports the CBP mission by delivering network architecture and network engineering services to OIT Program Directorate and Division customers and partners. Some of the key CBP technology partners consist of, but are not limited to, Cisco, Juniper, Brocade, F5, Infoblox, NetScout, Riverbed, Palo Alto, CA Technologies, Amazon Web Services (AWS), Airwatch, Microsoft, and Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to evaluate and implement emerging technologies, migrate to the cloud, support mobile platforms, and continually improve the performance, security, and availability of its network services. The CBP LAN/MAN/WAN network comprises over 1200 field sites (CONUS and OCONUS) and 3 enterprise data centers with on-prem and cloud presence.Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearanceClearance Preference:•CBP Full BI - 1st priority•Any DHS badge + DoD Top Secret - 2nd choice•DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBPclearance - work can only begin once the clearance is fully adjudicated)Certification Requirement: NoneJob Roles & Responsibilities:This is an excellent client engagement role with the opportunity to grow working with a large enterprise network architecture and engineering team supporting our Federal customer. The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working experience in supporting Enterprise Mobility Management (EMM) and MDM solutions at large scale Enterprise customers with proven delivery in supporting, maintaining and troubleshooting "complex" Air watch or equivalent MDM systems. The Mobility Analyst supports the Solution Architect with design and implementation tasks and address client queries over the phone and resolve mobile device related issues. This analyst may also support escalation and root cause analysis activities. Network engineering experience required include admin level experience with firewalls, VPN, DNS and general network and network security infrastructure. Responsibilities include the support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security. This engineer is responsible for the preparation of test reports and Implementation Plans for each change impacting the Production environment. Experience with ITIL based Service Management workflow applications such as incident, problem and requirements management.•Provide system administration of Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions.•Support, maintain and troubleshoot Air watch systems•Support the design and implementation of simple MDM solutions•Address client queries over the phone and resolve mobile device related issues•Work with the Solution Architect to implement solutions•Provide network administration support: firewalls, general network infrastructure and security fundamentals, VPN, DNS•Follow and perform ITIL Incident, problem and requirements management•Develop and implement test strategies and documents results•Provides documentation, guidance and training to end-users as needed•Must be able to work with minimal supervision and possess excellent written and verbal communication skills.•Receive mentoring for MDM Airwatch solutions design and implementation by solutions architectEducation, Skill, and Experience Requirements:Bachelor's degree and at least 3 years' experience providing Information Assurance services to the DHS (preferred); without a degree 4 additional years of experience would be required:•2-4 years' work Experience as a System Administrator - supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS, etc.•Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003 / 2013, Exchange, 0365, Azure AD, Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Photon, Open Suse), other mail systems, web certifications such as SSL and IIS•Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc.•Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech)•Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements•Must have great communication and documentation skills

Pending Opportunities to Support Customs and Border Protection (CBP)

Niyam IT, Inc. Ashburn, Virginia

Join Our Team at Niyam IT: Embrace Diversity, Excel Together Are you ready to be part of a dynamic, inclusive, and fearless team that values your well-being and individuality? At Niyam, we're not just a company; we're a close-knit community of experts and leaders dedicated to providing IT solutions for esteemed clients. Niyam provides IT solutions to improve system efficiency while optimizing the value that we deliver to our customers. Our team members have the drive and the right mindset to take ownership of the projects they work on. They partner with our customers, going the extra mile when necessary to ensure success. What We Offer: •Comprehensive Benefits: We've got you covered with 100% company-paid health, dental, vision, life, and AD&D insurance. •Peace of Mind: Enjoy free short-term and long-term disability coverage, ensuring your financial security in any situation. •Flexible Work Hours: Life doesn't always fit into a 9 to 5 schedule. We offer flexibility to help you manage your work-life balance effectively. •Remote and Hybrid Work: Niyam understands the value of flexibility. We offer remote and hybrid work options on our projects. •Paid Time Off: Recharge and rejuvenate with our generous paid time off policy. •Retirement Plans: We care about your future. Niyam offers retirement plans to help you secure your long-term financial goals. •Career Growth: Niyam is not just a job; it's a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities (including technology and business conferences) for training and advancement within the company. •Great People: Our people are the blueprint of who Niyam is to the industry and community. •Great Environment: Niyam fosters a great environment where innovation, collaboration, and personal growth thrive. •Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam. Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam awaits. Apply today! Niyam is seeking external talent to join our team in support of our work with Customs and Border Protection (CBP). We offer competitive compensation and benefits. The positions are contingent upon award of Task Order. Candidate must be open to both hybrid and onsite work, which will be at the CBP location in Ashburn, VA. U.S. Customs and Border Protection, CBP, is one of the world's largest law enforcement organizations and is charged with keeping terrorists and their weapons out of the U.S. while facilitating lawful international travel and trade. Positions may be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:"¯ Project Management SAFe Roles: Agilist, Scrum Master, RTE, SPC Business Analyst Application Developers Testers; Quality Assurance UI/ UX Design Information Assurance and Security Operations Salesforce Qualifications and Education Requirements: U.S. Citizen with active CBP BI (background investigation) and/or ability to obtain CBP BI Specific requirements will vary based on role, level, education, and experience Preferred Skills and Qualifications: Prior Federal Contract Experience Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Niyam IT, Inc. is an Equal Opportunity ("EEO") Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

Jobs for Customer Support Advocate