Jobs for Global Account Manager

Customer Success Manager - Global Accounts

Customer Success Manager (Global Accounts) As an early-career member of the Global Customer Success organization, this role supports the delivery of operational service excellence for assigned customers while developing the skills required to manage more complex accounts over time. The Associate Customer Success Manager partners closely with senior team members to ensure a consistent, high-quality customer experience, while beginning to build direct relationships with customers and internal stakeholders. This role is foundational to developing future strategic relationship managers who contribute to customer satisfaction, retention, and long-term partnership. What you'll do Customer Engagement & Account Support Supports the overall health of assigned customer accounts, contributing to engagement, satisfaction, and retention. Participates in customer meetings such as operational reviews and service discussions, with guidance from senior team members. Begins to build relationships with customer stakeholders through regular communication and follow-up. Tracks and documents customer activity, ensuring accurate and timely updates within internal systems. Service Delivery & Operational Support Assists in monitoring service delivery performance, including SLA adherence and operational metrics. Partners with internal teams to support implementation activities and ongoing service coordination. Helps ensure customer requirements and expectations are clearly communicated and understood across teams. Supports the preparation and maintenance of customer documentation, including playbooks and service records. Cross-Functional Coordination Collaborates with Operations, Implementation, Sales, and Finance teams to support customer needs. Assists in coordinating internal responses to customer requests and issues. Supports escalation management by ensuring timely communication and follow-up under the direction of senior team members. Risk Awareness & Customer Health Develops an understanding of key customer health indicators, including operational performance and engagement trends. Identifies and escalates potential risks or issues to senior team members. Supports follow-up actions related to customer feedback, surveys, and service reviews. Learning & Development Actively participates in training programs to build knowledge of Digital Realty's products, services, and customer success practices. Develops an understanding of customer environments, business drivers, and industry trends. Builds foundational skills in customer communication, problem-solving, and service management. Team & Community Contribution Contributes to a collaborative team environment by sharing knowledge and supporting peers. Participates in team initiatives and continuous improvement efforts. Engages with the broader Customer Success community to build skills and awareness. What you'll need Bachelor's degree in Business, IT, Engineering, or a related discipline (or equivalent experience). 03 years of experience in customer-facing, operations, or service-oriented roles. Interest in customer success, account management, or relationship management within data centers, technology, or related industries. Basic understanding of service delivery concepts; familiarity with ITIL or similar frameworks is a plus. Strong willingness to learn and develop in a fast-paced, customer-focused environment. Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should. Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. Required Skills Analytical Skills Business Acumen Communication Compliance Confidentiality Courageous Conversation Cross-Functional Collaboration Customer Audit Management Documentation Driving Results (Individual or Team) Handling Conflict Influence & Negotiations Managing employee life cycle events Operational Excellence Problem-Solving Process Improvement Project Management Stakeholder Engagement Understanding & Managing Self

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Federal Account Manager - Navy

ClearanceJobs Ashburn, VA

Federal Account Manager The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! Telos is seeking an experienced Federal Account Manager to lead growth across U.S. Navy accounts for our Governance, Risk, and Compliance (GRC) solutions. This is a high-impact role selling mission-critical software that directly improves cyber readiness, compliance outcomes, and operational resilience for one of the world's most complex organizations. If you're energized by selling solutions that matter, enjoy working complex accounts, and want hands-on exposure to AI-powered GRC capabilities with provable ROI, this role is for you. Why This Role Is Different You sell real outcomes. Telos solutions reduce compliance timelines, lower audit risk, and save customers measurable time and cost. Customers can prove ROI. You gain AI experience that matters. Our platform applies AI to automate controls assessment, risk prioritization, and reporting-skills that translate directly to the future of enterprise software sales. You sell with integrity. This is a mission-driven environment where success means improving security and readiness-not pushing shelfware. Many sellers say this is the most satisfying sale of their career-because the value is obvious, defensible, and achievable. What You'll Do Own and grow a portfolio of U.S. Navy accounts, from program offices to enterprise stakeholders Drive new business for Telos GRC solutions Lead complex, multi-stakeholder sales cycles from discovery through close Articulate clear, quantifiable ROI tied to compliance efficiency, risk reduction, and mission readiness Position AI-enabled capabilities in a practical, trust-building way Collaborate with solution engineers, customer success, and delivery teams Build strong relationships with Navy decision-makers, influencers, and partners Accurately forecast, manage pipeline, and execute against revenue targets What Success Looks Like Consistent attainment of annual quota Strong executive relationships across Navy organizations Deals built on validated customer pain and measurable outcomes Customers who expand because the solution delivers what was promised Required Qualifications Bachelors Degree with 8+ years of enterprise or federal software sales experience Demonstrated success selling to the U.S. Navy or DoD Experience navigating complex procurement and contracting environments Ability to clearly articulate ROI and business value (not just features) Comfort selling to technical, operational, and executive stakeholders Strong pipeline management and forecast discipline Willingness to travel as required for Navy accounts Preferred Qualifications Experience selling cybersecurity, GRC, or compliance-related solutions Familiarity with RMF, ATO processes, or federal compliance frameworks Exposure to AI-enabled enterprise software solutions Existing Navy customer relationships Active security clearance At Telos, you're not just closing deals-you're helping secure critical missions. You'll work with smart, mission-driven people, sell a product that delivers real, provable value, and build experience at the intersection of AI, cybersecurity, and federal transformation. If you're looking for a role where selling feels good and pays well, this is it. Job Requirements The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility. Telos Corporation is an EEO/AA employer.

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Sr. Manager - Global Business Continuity

Digital Realty Ashburn, VA

Job Description Location: Dallas, Ashburn, or BostonYour Role Digital Realty is seeking a Senior Manager, Global Business Continuity, to support the development and management of the company’s enterprise Business Continuity Management (BCM) program. This role will play a critical part in strengthening the organization’s operational resilience by ensuring that key business functions can continue during disruptions and recover quickly following incidents.The Senior Manager will lead program development, governance, and operational execution of the business continuity framework while partnering with stakeholders across Security, Technology, Operations, Risk, Legal, HR, and regional leadership teams. This position will also help align continuity capabilities with crisis management processes and IT disaster recovery programs to support a comprehensive resilience strategy.The ideal candidate is a highly collaborative program leader who excels at driving enterprise continuity initiatives and building maturity across cross functional, matrixed global teams.What You’ll Do Manage and enhance the enterprise Business Continuity Management (BCM) program, including governance frameworks, policies, and operational standards.Support the development and execution of a multi‑year BCM maturity roadmap aligned with enterprise risk priorities and regulatory expectations.Maintain program documentation, standards, and procedures to ensure consistency across business units and regions.Track program metrics and performance indicators to measure organizational resilience and program effectiveness.Lead enterprise Business Impact Analysis (BIA) processes to identify critical business functions, dependencies, and recovery requirements.Partner with business units to define recovery time objectives (RTOs), recovery point objectives (RPOs), and continuity priorities.Conduct risk assessments to identify operational vulnerabilities and inform resilience planning.Oversee development and maintenance of business continuity plans across global business units.Partner with Enterprise teams—such as Technology and Cyber Security—to ensure business continuity plans align with IT disaster recovery capabilities.Support integration of continuity planning into broader operational resilience and enterprise risk management initiatives.Support enterprise crisis management preparedness and response by coordinating continuity planning with enterprise and executive response teams.Assist in managing operational disruptions by facilitating coordination across impacted teams and supporting recovery efforts.Ensure lessons learned from incidents are documented and incorporated into program improvements.Design and coordinate business continuity exercises, simulations, and tabletop exercises across the organization.Evaluate exercise outcomes and develop corrective action plans to improve preparedness.Ensure testing activities validate continuity plans and support continuous improvement of resilience capabilities.Develop and deliver business continuity training and awareness programs to strengthen organizational preparedness.Partner with internal stakeholders across Security, IT, Legal, HR, Finance, and Operations to embed continuity practices into business operations.Serve as a subject matter expert for regional and functional teams implementing continuity plans.Develop dashboards and reporting mechanisms to track BCM program maturity, exercise outcomes, and resilience performance.Provide regular updates to leadership on program status, emerging risks, and resilience initiatives.Support internal and external audits related to business continuity and operational resilience.Maintain relationships with industry peers, resilience partners, and relevant organizations to support program development and situational awareness.Monitor evolving regulatory and industry standards impacting operational resilience and continuity programs.Support alignment with industry frameworks and best practices including DORA, GDPR, ISO, NIS2, and SOC 2.What You’ll Need 5–7 years of experience in Business Continuity, operational resilience, crisis management, or enterprise risk management.Demonstrated experience managing or supporting enterprise continuity programs across multiple business units.Experience leading business impact analyses, continuity planning initiatives, and readiness exercises.Experience working in complex global organizations with cross‑functional stakeholders.Strong program management and organizational skills with the ability to manage multiple priorities.Excellent communication and stakeholder engagement skills, including the ability to communicate complex topics to senior leadership.Bachelor’s degree.Nice to Have Certifications Functional understanding of IT, OT, Cyber infrastructure and disaster recovery concepts.Certified Business Continuity Professional (CBCP) – DRI International.Master Business Continuity Professional (MBCP) – DRI International.Certified Emergency Manager (CEM) – IAEM.ISO 22301 Lead Implementer or Lead Auditor.Certified Information Systems Auditor (CISA).Project Management Professional (PMP).A Bit About Us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.A Bit About Our Team Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.What We Can Offer You Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Apply today, take charge of your career and grow your talents with us.Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.#J-18808-Ljbffr

Account Manager

AVI-SPL, Inc. Ashburn, VA

DescriptionWHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU’LL DOGenerate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base.Day‑To‑Day ResponsibilitiesIdentify sales prospects within assigned territory and provide accurate forecasts and activity reports to managementAnalyze cross‑selling and up‑selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executedExhibit a consultative sales approach to determine a customer's visual collaboration needs.Develop price quotations and bid responses that are complete accurate and profitable.Prepare contracts and pricing strategies for targets accounts and submit all required documentationWork with the installation team to ensure a smooth transition from sale to installationResponsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quotaAttend and participate in weekly office sales meetingsMeet or exceed aggressive monthly GP quotaDesign and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territoryEstablish professional relationships with manufacturer sales and sales engineering personnel.Actively use internal databases to complete client contact information provide detailed notes and track pending activitiesFollow up on leads within 24 hours of client inquiryRepresent company at technological briefings and trade shows as assignedParticipate in training and professional development activities as prescribed by managementMonitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the monthWHAT WE’RE LOOKING FORMust‑HavesAbility to understand present and demonstrate visual collaboration products and services to end user customersAbility to balance multiple tasks with changing prioritiesAbility to work and think independently and ensuring to meet deadlinesDemonstrated ability to maintain strict confidentiality and handle sensitive matters with discretionExcellent attention to detail and organizational skillsMust have clear and professional communication skills (written and oral) both internally and externallyProficient with Microsoft Office (Word Excel Outlook)Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organizationEducation and/or ExperienceMinimum High school diploma or equivalentA four‑year degree is preferredAt least 5‑7 years' experience of direct selling in the AV/VTC area is a preferredWHY YOU’LL LIKE WORKING HEREMedical benefits, including vision and dentalPaid holidays, sick days, and personal daysEnjoyable and dynamic company cultureTraining and professional development opportunitiesMORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.#J-18808-Ljbffr

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Program Manager, Global Clients

Securitas Technology Ashburn, VA

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.As a Program Manager you will manage programs for Fortune 1000, national accounts, and enterprise customers. This position will support functions at the customer service level for all Electronic Security project opportunities. National Accounts are typically multi-geography enterprises and require ongoing coordination across area boundaries representing $15-$50 million total annual potential service and sales revenue to Securitas Electronic Security.ResponsibilitiesProvide support to National/Key account (as assigned) managing overall service/implementation account performance, technical problem identification and resolution, and general customer service and satisfaction.Organize and lead regular face to face visits with assigned Program teams to discuss performance, projects, issues, and plans.Using internal systems, and interaction with field operations, assure appropriate resources are applied and scheduledInterfaces daily with Management in Sales, Service, and Headquarter Field Support.Electronic Security Group to discuss future ESP growth and how we can assist and plan for future supportReview workload regularly to ensure team is right sized, plan resource requirements for future opportunities identified by the Account teams.Directly contact / interface with customers when required.Influence process excellence team to assist in delivery process development and revisions to meet current business environment.Create strategy and update project best practices/ processes and support procedures/requirements.Provide support in achieving account profitability goalsProvide support of Installation Managers and Directors efforts in customer service relationship management involving National Account customer base with prompt, efficient, effective, and quality customer service and installation support through multiple service branches and/or multiple service areasProvide and assist Installation Managers and Directors in providing necessary reporting, problem resolution, action plans and resource attainment to resolve performance issues.Forms and maintains databases where necessary of nationally provided commodities.Monitor Performance and provide direction to ensure projects are on time, on budget and within scope unless out of scope issues identified.Create and maintain reporting dashboard to client, and present project, service and initiative conditions, weekly and monthly as well as regular business reviews, Quarterly/Annually.Interface and coordinate with Logistics as it relates to staging and / or kitting ESP orders for quality installation readiness regarding spoke orders.Meet on a regular basis to develop project plan with customer, including schedule, specific responsibilities of each party, deliverables, terms of acceptance, etc.Ensures that the project team is trained on policy, standards, and procedures and those they are practiced in everyday project activities.Minimum QualificationsElectronic Security Integration Experience10 years Project Management experience in security integration or a related fieldProficiency with MS Outlook, Word, and ExcelUnderstanding of construction processes and project flows in constructionPast experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc.Demonstrated record of team management skillsSuccessfully managed National AccountsExcellent verbal and written customer communication skills.Strong technical skills and understanding of technology such as software, networking, and systems development.Very detailed and organizedEducation/ExperienceHS Diploma/GED required.College degree in business or related field preferred.Previous experience and familiarity with standard concepts, practices, and procedures within purchasing field preferred.Securitas Technology Offers Comprehensive Benefits IncludingMedical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity CoverageCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday, and sick timeEducational AssistanceExceptional growth opportunitiesWe are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.#J-18808-Ljbffr

Digital Account Manager

HSP Direct Ashburn, VA

Blitz Digital Group , an elite conservative, political, and non‑profit fundraising agency based in Northern Virginia, is seeking a dynamic political professional to provide exceptional service and value to our clients. The Digital Account Manager will play a central role in understanding our clients’ unique online fundraising goals and in developing digital fundraising programs that help fulfill our clients’ missions for a better America. Blitz Digital Group partners with the nation’s top non‑profit/issue‑advocacy organizations and political candidates and is building a high‑energy team right now to help conservatives have the greatest possible impact in 2026. Blitz Digital Group offers a powerful, collaborative, and fun culture where entrepreneurs thrive, and career growth is nearly unlimited.Success Profile – To be effective at this role you must be…Passionate about conservative politics and dedicated to achieving our clients’ missions.Accountable and results‑oriented , consistently holding yourself to a high standard.Self‑motivated , with the ability to work independently and drive your own success.Exceptional at building relationships , with a natural ability to connect and engage with diverse stakeholders.Goal‑driven , obsessed with achieving and surpassing client objectives.Proactive and efficient in communication , ensuring quick and effective follow‑up.Persuasive , able to influence others and lead teams to achieve ambitious goals.Solutions focused , willing to embrace challenges and solve problems.Primary Duties and Responsibilities:Develop and maintain strong, long‑lasting, productive client relationships.Serve as a trusted advisor and thought partner to key accounts, becoming an irreplaceable piece of the client’s business and consistently thinking about how to add additional value.Maintain a constant pulse on issues related to clients and their fundraising messaging.Develop and execute strategic fundraising plans based on client goals.Work collaboratively with your team to drive client success and track toward established goals.Required Skills, Experience, and Competencies:Ability to develop strong, trusted relationships with clients and key contacts.Demonstrated ability to communicate, present, and influence at all levels of the organization.Proven ability to manage multiple projects with strict attention to detail.Demonstrated ability to anticipate challenges and deliver client‑focused solutions based on customer needs.Hunger for continuous learning and development.Knowledge of digital channels and how they can be leveraged to achieve client goals.Experience in direct‑response copywriting.Some experience or willingness to learn to work with HTML for email design and formatting.BA/BS degree or equivalent.Experience working for non‑profits or political campaigns is a plus.Company DescriptionBlitz Digital Group and parent company HSP Direct, form an elite, Conservative, political, fundraising company based in Ashburn, VA. This is a full‑time in‑office position with a comprehensive benefits package including health, dental, vision, 401(k) with matching contribution, and bonus plan eligibility.If this challenge seems like a great fit for you and you would like a promising career path, please apply with a cover letter, resume, and salary requirements. Cover letter is required for consideration.Company Benefits:Competitive salary commensurate with experience.Comprehensive benefits package including health, dental, and vision insurance.Annual staff events including field day, golf and spa outings, offsite Christmas party, and more.401(k) with company match.Generous PTO and holidays.MAHA approved snacks and drinks.Company goal trips.Onsite fitness center.Employment Eligibility:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. HSP Direct will not sponsor work visas.#J-18808-Ljbffr

Customer Success Manager - Global Accounts

Digital Realty Ashburn, VA

Customer Success Manager (Global Accounts)As an early-career member of the Global Customer Success organization, this role supports the delivery of operational service excellence for assigned customers while developing the skills required to manage more complex accounts over time. The Associate Customer Success Manager partners closely with senior team members to ensure a consistent, high-quality customer experience, while beginning to build direct relationships with customers and internal stakeholders. This role is foundational to developing future strategic relationship managers who contribute to customer satisfaction, retention, and long-term partnership.What you'll doCustomer Engagement & Account SupportSupports the overall health of assigned customer accounts, contributing to engagement, satisfaction, and retention.Participates in customer meetings such as operational reviews and service discussions, with guidance from senior team members.Begins to build relationships with customer stakeholders through regular communication and follow-up.Tracks and documents customer activity, ensuring accurate and timely updates within internal systems.Service Delivery & Operational SupportAssists in monitoring service delivery performance, including SLA adherence and operational metrics.Partners with internal teams to support implementation activities and ongoing service coordination.Helps ensure customer requirements and expectations are clearly communicated and understood across teams.Supports the preparation and maintenance of customer documentation, including playbooks and service records.Cross-Functional CoordinationCollaborates with Operations, Implementation, Sales, and Finance teams to support customer needs.Assists in coordinating internal responses to customer requests and issues.Supports escalation management by ensuring timely communication and follow-up under the direction of senior team members.Risk Awareness & Customer HealthDevelops an understanding of key customer health indicators, including operational performance and engagement trends.Identifies and escalates potential risks or issues to senior team members.Supports follow-up actions related to customer feedback, surveys, and service reviews.Learning & DevelopmentActively participates in training programs to build knowledge of Digital Realty's products, services, and customer success practices.Develops an understanding of customer environments, business drivers, and industry trends.Builds foundational skills in customer communication, problem-solving, and service management.Team & Community ContributionContributes to a collaborative team environment by sharing knowledge and supporting peers.Participates in team initiatives and continuous improvement efforts.Engages with the broader Customer Success community to build skills and awareness.What you'll needBachelor's degree in Business, IT, Engineering, or a related discipline (or equivalent experience).03 years of experience in customer-facing, operations, or service-oriented roles.Interest in customer success, account management, or relationship management within data centers, technology, or related industries.Basic understanding of service delivery concepts; familiarity with ITIL or similar frameworks is a plus.Strong willingness to learn and develop in a fast-paced, customer-focused environment.A bit about usDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.A bit about our teamOur Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.What we can offer youOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Health and SafetySafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.Our Compensation PhilosophyDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.Required SkillsAnalytical SkillsBusiness AcumenCommunicationComplianceConfidentialityCourageous ConversationCross-Functional CollaborationCustomer Audit ManagementDocumentationDriving Results (Individual or Team)Handling ConflictInfluence & NegotiationsManaging employee life cycle eventsOperational ExcellenceProblem-SolvingProcess ImprovementProject ManagementStakeholder EngagementUnderstanding & Managing Self

Account Manager - Enterprise

MBR Partners Ashburn, VA

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote role. Are you from a software background? Are you currently looking for a new opportunity with a global leader delivering mission-critical software? Our clients are innovators and pioneers that sit behind global systems, providing the highest levels of safety, security, and reliability.The clients help customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world.NASA space missionsare among the key areas where they wield their power, along with other niche technological developments in the world of innovation. This represents an opportunity to shape the future of industrial, medical, automotive, telecommunications, aerospace, government, and defense solutions with cutting-edge technology.The Strategic Account Manager’s primary responsibilities include prospecting, qualifying, selling, and closing new business with one or a few strategic accounts.Responsibilities:Account and Customer Relationship ManagementAccurately forecast expected revenue and achieve/exceed quota targets.Gain access to and engage with C-level stakeholders, involving sponsors.Develop effective account plans to ensure revenue targets and growth. Build relationships within customer organizations to drive strategy.Understand customer’s technology footprint, growth plans, and competitive landscape.Lead designated territory, including account management, prospect profiling, and sales cycles.Demand Generation, Pipeline, and Opportunity ManagementGrow and manage the sales pipeline.Leverage support organizations and solutions to support sales efforts.Advance and close sales opportunities.Qualifications:Minimum of 12 years of experience in enterprise software sales, focusing on Linux-based solutions.Experience selling to Product Management, Engineering, and/or IT organizations.Proven track record of growing sales and exceeding targets in enterprise software.Deep knowledge of the enterprise Linux market, cloud, and edge computing technologies.Exceptional communication, negotiation, and relationship-building skills.Bachelor’s degree in Business, Computer Science, or related field; MBA or similar is a plus.Strong understanding of Linux, cloud, edge computing, and enterprise IT environments.Willingness to travel as needed.#J-18808-Ljbffr

Sr. Manager - Global Business Continuity

Digital Realty Ashburn, VA

Job DescriptionLocation: Dallas, Ashburn, or BostonYour RoleDigital Realty is seeking a Senior Manager, Global Business Continuity, to support the development and management of the company’s enterprise Business Continuity Management (BCM) program. This role will play a critical part in strengthening the organization’s operational resilience by ensuring that key business functions can continue during disruptions and recover quickly following incidents.The Senior Manager will lead program development, governance, and operational execution of the business continuity framework while partnering with stakeholders across Security, Technology, Operations, Risk, Legal, HR, and regional leadership teams. This position will also help align continuity capabilities with crisis management processes and IT disaster recovery programs to support a comprehensive resilience strategy.The ideal candidate is a highly collaborative program leader who excels at driving enterprise continuity initiatives and building maturity across cross functional, matrixed global teams.What You’ll DoManage and enhance the enterprise Business Continuity Management (BCM) program, including governance frameworks, policies, and operational standards.Support the development and execution of a multi‑year BCM maturity roadmap aligned with enterprise risk priorities and regulatory expectations.Maintain program documentation, standards, and procedures to ensure consistency across business units and regions.Track program metrics and performance indicators to measure organizational resilience and program effectiveness.Lead enterprise Business Impact Analysis (BIA) processes to identify critical business functions, dependencies, and recovery requirements.Partner with business units to define recovery time objectives (RTOs), recovery point objectives (RPOs), and continuity priorities.Conduct risk assessments to identify operational vulnerabilities and inform resilience planning.Oversee development and maintenance of business continuity plans across global business units.Partner with Enterprise teams—such as Technology and Cyber Security—to ensure business continuity plans align with IT disaster recovery capabilities.Support integration of continuity planning into broader operational resilience and enterprise risk management initiatives.Support enterprise crisis management preparedness and response by coordinating continuity planning with enterprise and executive response teams.Assist in managing operational disruptions by facilitating coordination across impacted teams and supporting recovery efforts.Ensure lessons learned from incidents are documented and incorporated into program improvements.Design and coordinate business continuity exercises, simulations, and tabletop exercises across the organization.Evaluate exercise outcomes and develop corrective action plans to improve preparedness.Ensure testing activities validate continuity plans and support continuous improvement of resilience capabilities.Develop and deliver business continuity training and awareness programs to strengthen organizational preparedness.Partner with internal stakeholders across Security, IT, Legal, HR, Finance, and Operations to embed continuity practices into business operations.Serve as a subject matter expert for regional and functional teams implementing continuity plans.Develop dashboards and reporting mechanisms to track BCM program maturity, exercise outcomes, and resilience performance.Provide regular updates to leadership on program status, emerging risks, and resilience initiatives.Support internal and external audits related to business continuity and operational resilience.Maintain relationships with industry peers, resilience partners, and relevant organizations to support program development and situational awareness.Monitor evolving regulatory and industry standards impacting operational resilience and continuity programs.Support alignment with industry frameworks and best practices including DORA, GDPR, ISO, NIS2, and SOC 2.What You’ll Need5–7 years of experience in Business Continuity, operational resilience, crisis management, or enterprise risk management.Demonstrated experience managing or supporting enterprise continuity programs across multiple business units.Experience leading business impact analyses, continuity planning initiatives, and readiness exercises.Experience working in complex global organizations with cross‑functional stakeholders.Strong program management and organizational skills with the ability to manage multiple priorities.Excellent communication and stakeholder engagement skills, including the ability to communicate complex topics to senior leadership.Bachelor’s degree.Nice to Have CertificationsFunctional understanding of IT, OT, Cyber infrastructure and disaster recovery concepts.Certified Business Continuity Professional (CBCP) – DRI International.Master Business Continuity Professional (MBCP) – DRI International.Certified Emergency Manager (CEM) – IAEM.ISO 22301 Lead Implementer or Lead Auditor.Certified Information Systems Auditor (CISA).Project Management Professional (PMP).A Bit About UsDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.A Bit About Our TeamOur Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.What We Can Offer YouOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Apply today, take charge of your career and grow your talents with us.Health and SafetySafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.Our Compensation PhilosophyDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.#J-18808-Ljbffr

Strategic OEM Account Manager

Janitza North America Ashburn, VA

A leading power management company is seeking an experienced Key Account Manager to enhance its presence in the OEM space. This role involves developing partnerships, securing design-ins, and managing the entire OEM sales cycle. The ideal candidate should have 5-10 years in business development and a strong technical understanding of electrical systems. This position allows for remote work from major U.S. metropolitan areas and requires travel of 30-50%. Join us to influence product strategy and shape the future of energy management solutions.#J-18808-Ljbffr

Key Account Manager - OEM

Janitza North America Ashburn, VA

Location:Remote - Major U.S. Metro (within one hour of an international airport)Reports To:Director of SalesWho We AreJanitza LP is the North American subsidiary of Janitza electronics GmbH, a global leader in electrical power monitoring, energy management, and power quality solutions. With a German engineering heritage and more than 35 years of technical excellence, Janitza delivers advanced hardware and software platforms that help Mission Critical, Manufacturing, and OEM customers improve uptime, reduce energy costs, and meet sustainability goals utilizing power measurement and monitoring solutions.As a rapidly growing U.S. organization backed by a strong international brand, we are expanding our footprint and accelerating our growth with OEMs across North America. Join us as we shape the future of digital power quality and energy intelligence.Janitza North America is headquartered in Ashburn, VA.Who You AreWe are seeking an experienced and drivenKey Account Managerto expand Janitza\'s presence within theOriginal Equipment Manufacturer\'s (OEM)space. This high impact role focuses on developing deep commercial and technical partnerships with OEMs, embedding Janitza\'s hardware and software into equipment designs, and advancing long‑term, high‑value account relationships.This position is ideal for a candidate with a strong electrical or industrial technology background who excels in complex solution selling, specification influence, and engineering‑centric business development.What You'll DoStrategic OEM Market DevelopmentBuild and scale a portfolio of OEM accounts aligned with Janitza's long‑term growth strategy.Target OEMs manufacturing switchgear, electrical distribution equipment, industrial machinery, or integrated power systems.Secure design‑ins by driving specification and integration of Janitza technology into OEM product architectures, panels, and packaged systems.Identify long‑term opportunities for co‑development, bundled solutions, and platform standardization.Customer Engagement & Technical InfluenceEngage engineering, R&D, product management, and procurement teams at OEMs to understand technical requirements and decision criteria.Conduct technical presentations, solution workshops, and value‑proposition sessions across engineering and leadership stakeholders.Translate OEM needs into integrated system solutions, guiding product positioning and application design.Develop partnership frameworks and joint go‑to‑market strategies with high‑value OEMs.Manage the complete OEM sales lifecycle—from opportunity identification and technical consultation through proposal development, pricing, negotiation, and long‑term account management.Prepare accurate OEM‑focused proposals, quotations, bid responses, and commercial agreements.Collaborate cross‑functionally with Inside Sales, Engineering, Product Management, and Marketing to support technical integration, project execution, and customer enablement.Conduct ongoing competitive analysis covering PQ meters, multifunction meters, gateway solutions, software platforms, and integrated OEM energy systems.Identify emerging trends, standards, and technology shifts in the OEM and industrial automation space.Provide market feedback to global product teams to influence roadmap prioritization and future product development.Brand Expansion & Industry EngagementRepresent Janitza at OEM‑relevant trade events, technical conferences, and industry forums.Deliver virtual and in‑person technical presentations, including webinars, lunch‑and‑learns, and engineering workshops.Work closely with Marketing to create OEM‑specific content, collateral, and enablement tools.What You'll BringRequired Qualifications5-10 years of experience in Business Development, Technical Sales, or Key Account Management with OEMs, electrical equipment manufacturers, or industrial technology vendors.Strong technical understanding of:Low‑voltage power distribution systemsPower metering and power qualityPLCs, HMIs, and industrial communication protocols (Modbus, BACnet, Profinet, etc.)Proven ability to influence engineering teams, product managers, and procurement stakeholders.Experience working with integrators, channel partners, and enterprise end‑users.Ability to prepare detailed technical proposals, tenders, and solution documents.Comfortable working with remote and international teams.Located in a major U.S. metro area with proximity to an international airport.Valid passport: ability to travel within North America and to Germany as required.Travel 30-50%Preferred QualificationsDegree in Electrical Engineering, Industrial Technology, Computer Engineering, or related field; MBA, sales or business training a plus.Experience collaborating with advanced OEM engineering teams on design‑in solutions.Knowledge of industrial manufacturing, mission critical electrical systems and data centers.Ability to communicate complex technical topics to both technical and non‑technical audiences.Shape the future of OEM integrationfor a rapidly expanding international technology company.Influence product strategyand contribute directly to global roadmap development.High‑impact, highly visible rolewith access to senior leaders and global engineering teams.Work with advanced technologies inpower quality, energy management, and digitalizationthat support sustainability and operational excellence.Join a fast‑growth organization with opportunities for long‑term career advancement.#J-18808-Ljbffr

Account Manager

HSP Direct Ashburn, VA

Account ManagerReady to be pushed beyond what you think you're capable of?At HSP Direct, our mission is to elect conservative leaders and advance causes that defend freedom. We do this by building best-in-class fundraising programs for political and non-profit organizations across the country.This is not a passive role. This is not a maintenance role.We are seeking a driven, strategic Account Manager who wants to operate at a high level someone who thrives on responsibility, leads from the front, and runs toward ambitious fundraising goals.Our clients trust us with their missions. We expect you to treat that responsibility with urgency, intensity, and ownership.Our culture is performance-oriented and fast-paced. It isn't for everyone. But if you want to work alongside sharp operators who expect excellence and demand it of themselves there's no better place to build your career.This is a full-time, in-office position in Ashburn, VA. Remote work is not available.What you'll be doing:Own the client relationship.Act as the strategic lead for your political and nonprofit accounts, building deep trust and becoming an indispensable advisor.Drive fundraising strategy.Develop and execute annual and election-cycle program strategies designed to achieve and exceed client revenue goals.Lead internal teams to win.Mobilize copywriters, designers, production teams, and data specialists to execute high-performing fundraising campaigns.Operate with urgency and foresight.Monitor performance against goals, anticipate risks, solve problems before they escalate, and pivot strategy when necessary.Champion data-driven performance.Continuously test, analyze, and optimize fundraising efforts to improve ROI and long-term growth.Raise the bar.Inspire clients and teammates alike to think bigger, execute sharper, and pursue better outcomes.What we look for in you:Passion for conservative politics and advancing client missions2+ years of experience in marketing, fundraising, advertising, nonprofit work, or politicsDemonstrated ability to build and manage high-trust relationshipsStrong analytical instincts and comfort working with performance dataExceptional written and verbal communication skillsAbility to operate independently while holding yourself to a high performance standardBachelor's degree from an accredited college or universityWhat sets you apart:You don't wait to be told what to do you anticipate what needs to happen.You are goal-obsessed and results-oriented.You are persuasive and confident in high-stakes conversations.You embrace accountability.You are energized by pressure and responsibility.About HSP DirectHSP Direct is a full-service direct mail fundraising agency offering digital fundraising, production services, graphic design, and list/data services through our affiliated companies. We serve over 100 political and nonprofit clients nationwide and are committed to advancing conservative causes.BenefitsCompetitive salary commensurate with experienceComprehensive health, dental, and vision coverage401(k) with company matchGenerous PTO and holidaysAnnual staff events and company goal tripsOnsite fitness centerMAHA-approved snacks and drinksIf you're ready to take ownership of meaningful accounts, lead ambitious programs, and grow in a performance-driven environment, we want to hear from you.Please apply with a cover letter, resume, and salary requirements. (Cover letter required.)Employment EligibilityIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. HSP Direct will not sponsor work visas.

Strategic Account Manager

WESCO International Ashburn, VA

Strategic Account ManagerAs a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.Responsibilities:Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.Participates in solution development efforts that best address customer needs.Engages supplier sales resources to enlist their support and create solutions.Qualifications:High School Degree or Equivalent required; Bachelor's Degree preferred.5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.History of success maintaining and developing key relationships.Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.Excellent communication and interpersonal skills with an aptitude for building strong client relationships.Strong negotiation and problem-solving skills.Proficiency with CRM software and Microsoft Office.Self-starter and able to work efficiently under pressure.Experience in executing in a matrix organization managing multiple stakeholders and projects.Ability to travel up to 25%.Compensation Details $95,717 - $143,576 AnnuallyThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. This posting is for a current, active vacancy intended for immediate hire.

Posted 22 hours ago

High salary

Global Strategic Account Manager, MTDC

Vertiv Ashburn, VA

OverviewVertiv's Global Strategic Account Managers are responsible for supporting Global Account Directors in driving strategy, growth, and enterprise-wide alignment across the organization’s largest global accounts. They will be accountable for supporting acceleration of revenue expansion through innovative product solutions, expanded service offerings, and deeper strategic partnerships. Acting as a trusted advisor to senior client stakeholders, the role requires the ability to influence and guide decision-makers at all levels while aligning cross-functional teams to deliver measurable business impact. Success in this position demands strong executive presence, commercial acumen, and the ability to lead across complex, matrixed environments. The Global Account Manager will partner closely with lines of business, regional sales and service organizations, and senior leadership to ensure seamless execution and exceptional customer outcomes. Collaboration across global divisions is essential, as is the ability to build credibility and lasting relationships with senior leaders within each client organization.ResponsibilitiesSupport the development and profitable growth of assigned global key data center accounts, driving long-term strategic value and lifecycle account management.Serve as an interface between the customer and the organization, representing the company in strategic, commercial, and account-related activities across headquarters, regions, and business units.Build, develop, and maintain executive-level relationships to strengthen customer satisfaction, retention, and long-term partnership alignment.Develop and execute short- and long-term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.Identify and expand new business opportunities within assigned accounts and adjacent market segments, increasing account penetration and solution adoption.Execute strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.Deliver executive-level communications, effectively influencing decision-makers through data-driven insights and clear business justification.Collaborate cross-functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.Perform other duties as assigned.Minimum QualificationsBA or BS in Business, Marketing, Communications, or similar field3-5 years of customer-facing experience in a Sales/Account Leadership role working with high profile accounts.Demonstrated ability to close complex transactions through direct influence with multiple decision makers.Excellent organizational, analytical, and interpersonal skills.Must be a self-starter and follow projects to completion with minimal supervision.Must be able to work under different levels of pressure with strong interpersonal and leadership skills.Must be an effective motivator with an enthusiastic desire to succeed.Preferred QualificationsMBA or other advanced degree.Project management expertise.TravelTravel 25-50% - Extensive domestic and some international travel will be required as needed.Values and BehaviorsActing Like an OwnerAssuming Positive intent in all employee interactionsBeing passionate about your workChallenging yourself in personal developmentBeing tireless in exceeding customer expectationsAssisting others to be successful as a teamOwning our own mistakes quicklyTalking with people and NOT about themCreating a culture where people can be their bestBe self-aware and learnEmbrace the customer experienceThink and act broadlyDrive change and innovationLeverage diversity for organization effectivenessFoster collaborative relationshipsTake intelligent risksAt Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $10.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] Authorization: No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.#J-18808-Ljbffr

Posted 22 hours ago

Global Strategic Account Lead, Data Center Solutions

Vertiv Ashburn, VA

A global leader in critical infrastructure technologies is seeking a Global Strategic Account Manager based in Ashburn, VA, to support key accounts and drive growth. The role demands a self-starter with 3-5 years in Sales/Account Leadership and excellent interpersonal skills. Responsibilities include developing account strategies, identifying new opportunities, and ensuring customer satisfaction. The position requires extensive travel (25-50%) and offers the chance to work with senior stakeholders. Equal opportunity employer commitment is reaffirmed in the job posting.#J-18808-Ljbffr

Posted 22 hours ago

Strategic Account Manager

Anixter International Ashburn, VA

Job DescriptionAs a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.ResponsibilitiesWorks with the Sales team to create and support the execution of the strategic account plans at key, named accounts.Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.Participates in solution development efforts that best address customer needs.Engages supplier sales resources to enlist their support and create solutions.QualificationsHigh School Degree or Equivalent required; Bachelor’s Degree preferred.5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.History of success maintaining and developing key relationships.Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.Excellent communication and interpersonal skills with an aptitude for building strong client relationships.Strong negotiation and problem-solving skills.Proficiency with CRM software and Microsoft Office.Self-starter and able to work efficiently under pressure.Experience in executing in a matrix organization managing multiple stakeholders and projects.Ability to travel up to 25%.CompensationCompensation Details: $95,717 - $143,576 Annually. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.BenefitsIn addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.This posting is for a current, active vacancy intended for immediate hire.#J-18808-Ljbffr

Posted 22 hours ago

Account Manager

Ecolab Ashburn, VA

Technical Sales RepresentativeAs the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.What's in it For You:You'll join a growth company offering a competitive base salary, bonus structure and benefitsA company vehicle and cell phoneA long term, advancing career path in service, sales or managementAccess to the industry's most innovative training programsSupport from a dedicated technical service teamA culture that values safety first, including training and personal protectionPride in working for a company that provides clean water, safe food, abundant energy and healthy environmentsWhat You Will Do:Execute strong team leadership by coaching and training other District Reps, championing corporate initiatives, and by planning and leading portions of District MeetingsGenerate and execute sales plans and strategies to close new opportunities within existing customer base, and in major, competitively-held accounts, to meet defined territory profit increase goals.Work closely with large, strategic current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territoryDevelop strong relationships with key stakeholders within current and prospective customers, including plant or facility executivesEngage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levelsDemonstrate the ability to stabilize jeopardy business in large, strategic accountsTerritory/Location Information:This position is based in Ashburn, VATerritory covers about a 75-miles radius of the surrounding areaTargeted accounts are within the Data Centers Industries15% overnight travel requiredAs a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.If applicable, relocation assistance would be provided for the right candidateMinimum Qualifications:Bachelor's degreeFive years of technical sales or field sales support experiencePossess a valid Driver's License and acceptable Motor Vehicle RecordImmigration sponsorship is not available for this rolePreferred Qualifications:Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)Water treatment or specialty chemical industry experienceWorking knowledge of boilers, cooling towers, and wastewater treatment systemsAbout Nalco Water:In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.Annual or Hourly Compensation RangeThe total Compensation range for this position is $118,600-$177,800 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Account Manager - Enterprise

MBR Partners Ashburn, VA

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote role. Are you from a software background? Are you currently looking for a new opportunity with a global leader delivering mission-critical software? Our clients are innovators and pioneers that sit behind global systems, providing the highest levels of safety, security, and reliability.The clients help customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world.NASA space missions are among the key areas where they wield their power, along with other niche technological developments in the world of innovation. This represents an opportunity to shape the future of industrial, medical, automotive, telecommunications, aerospace, government, and defense solutions with cutting-edge technology.The Strategic Account Manager’s primary responsibilities include prospecting, qualifying, selling, and closing new business with one or a few strategic accounts.Responsibilities: Account and Customer Relationship ManagementAccurately forecast expected revenue and achieve/exceed quota targets.Gain access to and engage with C-level stakeholders, involving sponsors.Develop effective account plans to ensure revenue targets and growth. Build relationships within customer organizations to drive strategy.Understand customer’s technology footprint, growth plans, and competitive landscape.Lead designated territory, including account management, prospect profiling, and sales cycles.Demand Generation, Pipeline, and Opportunity ManagementGrow and manage the sales pipeline.Leverage support organizations and solutions to support sales efforts.Advance and close sales opportunities.Qualifications: Minimum of 12 years of experience in enterprise software sales, focusing on Linux-based solutions.Experience selling to Product Management, Engineering, and/or IT organizations.Proven track record of growing sales and exceeding targets in enterprise software.Deep knowledge of the enterprise Linux market, cloud, and edge computing technologies.Exceptional communication, negotiation, and relationship-building skills.Bachelor’s degree in Business, Computer Science, or related field; MBA or similar is a plus.Strong understanding of Linux, cloud, edge computing, and enterprise IT environments.Willingness to travel as needed.#J-18808-Ljbffr

Dynamic Environment

Global Strategic Account Manager, MTDC

Vertiv Holdings Ashburn, VA

Global Strategic Account ManagerVertiv's Global Strategic Account Managers are responsible for supporting Global Account Directors in driving strategy, growth, and enterprise-wide alignment across the organization's largest global accounts. They will be accountable for supporting acceleration of revenue expansion through innovative product solutions, expanded service offerings, and deeper strategic partnerships. Acting as a trusted advisor to senior client stakeholders, the role requires the ability to influence and guide decision-makers at all levels while aligning cross-functional teams to deliver measurable business impact.Success in this position demands strong executive presence, commercial acumen, and the ability to lead across complex, matrixed environments. The Global Account Manager will partner closely with lines of business, regional sales and service organizations, and senior leadership to ensure seamless execution and exceptional customer outcomes. Collaboration across global divisions is essential, as is the ability to build credibility and lasting relationships with senior leaders within each client organization.ResponsibilitiesSupport the development and profitable growth of assigned global key data center accounts, driving long-term strategic value and lifecycle account management.Serve as an interface between the customer and the organization, representing the company in strategic, commercial, and account-related activities across headquarters, regions, and business units.Build, develop, and maintain executive-level relationships to strengthen customer satisfaction, retention, and long-term partnership alignment.Develop and execute short- and long-term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.Identify and expand new business opportunities within assigned accounts and adjacent market segments, increasing account penetration and solution adoption.Execute strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.Deliver executive-level communications, effectively influencing decision-makers through data-driven insights and clear business justification.Collaborate cross-functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.Perform other duties as assigned.Minimum QualificationsBA or BS in Business, Marketing, Communications, or similar field3-5 years of customer-facing experience in a Sales/Account Leadership role working with high profile accounts.Demonstrated ability to close complex transactions through direct influence with multiple decision makers.Excellent organizational, analytical, and interpersonal skills.Must be a self-starter and follow projects to completion with minimal supervision.Must be able to work under different levels of pressure with strong interpersonal and leadership skills.Must be an effective motivator with an enthusiastic desire to succeed.Preferred QualificationsMBA or other advanced degree.Project management expertise.Travel RequiredTravel 25-50% - Extensive domestic and some international travel will be required as needed.The successful candidate will reflect and embrace Vertiv's Values and Behaviors:Our ValuesActing Like an OwnerAssuming Positive intent in all employee interactionsBeing passionate about your workChallenging yourself in personal developmentBeing tireless in exceeding customer expectationsAssisting others to be successful as a teamOwning our own mistakes quicklyTalking with people and NOT about themCreating a culture where people can be their bestOur BehaviorsBe self-aware and learnEmbrace the customer experienceThink and act broadlyDrive change and innovationLeverage diversity for organization effectivenessFoster collaborative relationshipsTake intelligent risksAt Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $10.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Job InfoJob Identification 20270199Job Category Account ManagementPosting Date 04/07/2026, 02:21 PMLocations Westerville, OH, United States United States Ashburn, VA, United States Richmond, VA, United States

Customer Success Manager - Global Accounts

Digital Realty Ashburn, VA

Customer Success Manager (Global Accounts)As an early-career member of the Global Customer Success organization, this role supports the delivery of operational service excellence for assigned customers while developing the skills required to manage more complex accounts over time. The Associate Customer Success Manager partners closely with senior team members to ensure a consistent, high-quality customer experience, while beginning to build direct relationships with customers and internal stakeholders. This role is foundational to developing future strategic relationship managers who contribute to customer satisfaction, retention, and long-term partnership.What you'll doCustomer Engagement & Account SupportSupports the overall health of assigned customer accounts, contributing to engagement, satisfaction, and retention.Participates in customer meetings such as operational reviews and service discussions, with guidance from senior team members.Begins to build relationships with customer stakeholders through regular communication and follow-up.Tracks and documents customer activity, ensuring accurate and timely updates within internal systems.Service Delivery & Operational SupportAssists in monitoring service delivery performance, including SLA adherence and operational metrics.Partners with internal teams to support implementation activities and ongoing service coordination.Helps ensure customer requirements and expectations are clearly communicated and understood across teams.Supports the preparation and maintenance of customer documentation, including playbooks and service records.Cross-Functional CoordinationCollaborates with Operations, Implementation, Sales, and Finance teams to support customer needs.Assists in coordinating internal responses to customer requests and issues.Supports escalation management by ensuring timely communication and follow-up under the direction of senior team members.Risk Awareness & Customer HealthDevelops an understanding of key customer health indicators, including operational performance and engagement trends.Identifies and escalates potential risks or issues to senior team members.Supports follow-up actions related to customer feedback, surveys, and service reviews.Learning & DevelopmentActively participates in training programs to build knowledge of Digital Realty's products, services, and customer success practices.Develops an understanding of customer environments, business drivers, and industry trends.Builds foundational skills in customer communication, problem-solving, and service management.Team & Community ContributionContributes to a collaborative team environment by sharing knowledge and supporting peers.Participates in team initiatives and continuous improvement efforts.Engages with the broader Customer Success community to build skills and awareness.What you'll needBachelor's degree in Business, IT, Engineering, or a related discipline (or equivalent experience).03 years of experience in customer-facing, operations, or service-oriented roles.Interest in customer success, account management, or relationship management within data centers, technology, or related industries.Basic understanding of service delivery concepts; familiarity with ITIL or similar frameworks is a plus.Strong willingness to learn and develop in a fast-paced, customer-focused environment.Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.Required SkillsAnalytical SkillsBusiness AcumenCommunicationComplianceConfidentialityCourageous ConversationCross-Functional CollaborationCustomer Audit ManagementDocumentationDriving Results (Individual or Team)Handling ConflictInfluence & NegotiationsManaging employee life cycle eventsOperational ExcellenceProblem-SolvingProcess ImprovementProject ManagementStakeholder EngagementUnderstanding & Managing Self