Jobs for IT Intern

IT Technician

System One is seeking an IT Technician for a large energy company in Overland Park, KS . The ideal candidate will be available to work fully onsite and have a valid driver's license, as some local travel will be required. Job Summary Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position. Utilize ServiceNow and Power BI reports to monitor IT asset health and identify lost or missing assets. Monitor physical inventory in stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories. Perform basic application and infrastructure monitoring functions. Create and route basic ServiceNow Incident tickets to appropriate IT teams and resolve/close tickets as they are completed. Required Knowledge and Skills Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position: Desktop/laptop hardware, operating systems, and Office suite. IP networking. Event monitoring, logging, and data collection techniques. Virtualization Technologies. Windows desktop operating system. Additional support skills include: Windows servers. Linux Operating systems. CISCO switching and routing. #J-18808-Ljbffr

Best Match

IT Support Specialist

Virginia Tire & Auto Ashburn, VA

The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Auto's IT infrastructure by providing technical support, maintaining system security, and contributing to cross-functional IT projects. This position is responsible for resolving help desk tickets, supporting security protocols, and collaborating with both internal teams and external vendors to deliver exceptional service. RESPONSIBILITIES Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs. Assist in the development, implementation, and maintenance of IT systems and departmental processes to enhance operational efficiency. Assist in maintaining business continuity protocols to support the organization during emergency situations or data loss. Evaluate and implement new hardware and software to meet operational needs and improve system performance. Track and document IT inventory and assets, ensuring up-to-date records of all in-store communication technologies. Collaborate with internal teams and external vendors on cross-functional IT initiatives. Provide technical support to staff members, troubleshooting and resolving issues as they arise. Actively learn organizational systems and become an expert through self-teaching, reviewing documentation, and guided learning processes. Perform other related duties as assigned. EDUCATION & SKILLS REQUIRED Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience. 3-5 years of experience in an IT support or specialist role, with a strong understanding of computer systems, networks, and security. Excellent problem-solving and analytical skills with attention to detail. Strong organizational and time management skills, with the ability to manage multiple tasks effectively. Self-motivated and capable of working independently as well as part of a team. Excellent written and verbal communication skills in English. Ability to learn and adapt quickly to evolving technologies and organizational needs. Experience with technical writing and documentation, with proficiency in IT tools and systems. WHAT WE’LL DO FOR YOU Free Health Insurance Industry best paid vacation and holidays Tire and auto repair discounts Affordable dental and vision insurance Life & short-term disability insurance 401K Energy filled, busy shops A clean, professional work environment with a team that wants to see you succeed A company culture designed to support your career growth WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 300+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr

High salary

Senior Consultant, IT GRC

Infinitive Inc Ashburn, VA

*Candidates must be local to the Washington D.C. metro area. About Infinitive: Infinitive is a data and AI consultancy that enables its clients to modernize, monetize and operationalize their data to create lasting and substantial value.We possess deep industry and technology expertise to drive and sustain adoption of new capabilities. We match our people and personalities to our clients' culture while bringing the right mix of talent and skills to enable high return on investment. Infinitive has been named “Best Small Firms to Work For” by Consulting Magazine 6 times most recently in 2023. Infinitive has also been named a Washington Post “Top Workplace”, Washington Business Journal “Best Places to Work”, and Virginia Business “Best Places to Work.” Infinitive is currently looking for a passionate and motivated Senior Consultant with experience in IT Governance, Risk, and Compliance (GRC). This individual will be part of a fun, dynamic team providing critical solutions for our clients in the financial services, media, and education industries. Responsibilities: GRC Strategy Development: Support the development and implementation of GRC strategies aligned with clients' business objectives, ensuring compliance with industry regulations and standards. Risk Assessment and Mitigation: Conduct comprehensive risk assessments, identify potential threats, and collaborate with clients to develop effective risk mitigation strategies. Compliance Management: Participate in the management of compliance programs, ensuring adherence to relevant laws, regulations, and industry standards. Stay updated on changes in compliance requirements. Policy Development: Collaborate with clients to develop and enhance policies and procedures to address governance, risk, and compliance challenges. Audit and Assurance: Lead and support audit activities, ensuring the effectiveness of internal controls and compliance measures. Provide recommendations for improvement. Client Relationship Management: Build and maintain strong client relationships. Act as a trusted advisor, providing strategic guidance on GRC matters. Qualifications: Bachelor's degree required. Proven experience as a GRC consultant, with at least 3 years of demonstrated experience. In-depth knowledge of governance frameworks, risk management methodologies, and compliance requirements. Strong understanding of industry-specific regulations and standards. Experience supporting and executing risk assessments, audits, and compliance reviews. Excellent communication and interpersonal skills. Ability to analyze complex issues and provide practical, effective solutions. Relevant certifications such as [CISA, CISSP, CRISC] are a plus. Are you currently legally authorized to work in the US for any employer? * Do you now or will you ever require sponsorship from Infinitive to continue to be authorized to work in the US? * Are you local to the Washington DC/Metro area? * #J-18808-Ljbffr

IT Helpdesk & Desktop Technician

Rocket Lab Ashburn, VA

YOUR MISSION: Your mission is to empower every employee with reliable, secure, and efficient technology support. As an IT Helpdesk and Desktop Technician, you will play a critical role in delivering expert assistance across Microsoft 365, Windows, and macOS platforms. You’ll ensure smooth onboarding and offboarding experiences, manage hardware distribution and returns, and provide responsive support that keeps our teams productive and connected. Your dedication to service, precision, and problem-solving helps drive operational excellence and a seamless digital workplace. YOUR LEGACY: Your legacy is one of trust, reliability, and empowerment. As an IT Helpdesk and Desktop Technician, you’ll be known for enabling seamless work experiences—through expert support, smooth onboarding and offboarding, and efficient hardware management. Your contributions will help build a resilient, user-focused IT environment that supports the organization’s growth and success. The result? You helped Urgently become the world’s leading mobility assistance company. WHAT YOU’LL BE RESPONSIBLE FOR: Within first 2 months: Acclimate yourself with our existing IT environment, Desktop implementations, and current configurations. Learn the onboarding and offboarding procedures for employees. Learn hardware distribution, returns, and redeployment procedures. Learn our FedEx shipping and receiving system. Familiarize yourself with InContact, Teleopti, AWS Connect, Jira, Freshservice, and other company utilized applications. Follow up with end users on ticket status, next steps, progress, and resolution. (Your goal is to ensure our people always know what to expect in terms of how long it will take you to get back to them) Assist with installation troubleshooting of various applications Ongoing: Continued familiarization with troubleshooting Urgently Systems. Maintain IT Asset inventory system. Assist with other IT-related projects as needed Help teams identify solutions to assist with streamlining their workflows Help test new potential applications/platforms. Provide clear, patient, and empathetic support Create user guides, documentation, and ticket updates. Identify recurring issues and recommend process or tool improvements. Stay current with Microsoft 365, Entra ID, and macOS updates and features. Participate in IT team meetings, training sessions, and documentation efforts. WHO YOU ARE: Helpdesk & Remote Support: Provide Tier 1 and Tier 2 remote support via Freshservice ticketing system. Troubleshoot and resolve issues related to Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Support remote desktop environments. Deliver remote assistance for both Windows and macOS users using screen sharing and remote access tools (ConnectWise ScreenConnect). Document issues and resolutions and contribute to the internal knowledge base. Microsoft 365 Administration: Manage user accounts, licenses, and groups in Microsoft 365 Admin Center. Support Exchange Online, Teams, SharePoint Online, and OneDrive for Business. Microsoft Entra ID (Azure AD): Administer user identities, roles, and access policies in Microsoft Entra ID. Troubleshoot Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access. Support device registration and compliance policies via Entra ID and Microsoft Intune. macOS Support: Provide remote support for macOS users, including system configuration, software installation, and troubleshooting. Manage macOS security settings such as FileVault, firewall, and system permissions. Use Apple Business Manager for device enrollment and management. Onboarding & Offboarding: Coordinate IT onboarding for new hires, including account setup, access provisioning, and welcome documentation. Ensure timely deactivation of accounts, recovery of assets, and revocation of access during offboarding. Maintain documentation to ensure consistent and secure onboarding/offboarding processes. Hardware Distribution & Returns: Manage the procurement, configuration, and shipping of laptops and peripherals to remote employees. Track inventory and ensure timely return of hardware during offboarding or equipment refresh cycles. Coordinate with shipping vendors and maintain accurate asset records. Qualifications: Associate’s degree in IT, Computer Science, or related field, or equivalent professional experience. Minimum of 2 years in an IT helpdesk or desktop support role. Hands-on experience with Microsoft 365 administration and Entra ID (Azure AD). Proficiency in supporting both Windows and macOS operating systems in a business environment. Familiarity with Microsoft Intune, Defender for Endpoint, and endpoint compliance policies. Strong communication, documentation, and remote troubleshooting skills. THE NITTY GRITTY: Location = Ashburn, Virgina. This position is hybrid as you will need to be able to go to the office up to once a week to receive equipment shipments. Most weeks you won’t need to go in at all. Manager = You’ll report to Help Desk Manager Compensation = The base salary range for this position is $70,000 - $75,000. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. Benefits = Urgently, we have awesome benefits! We provide short term disability, long term disability, and life insurance to you - all free of charge! We also offer three different medical plans to choose from, two dental plans, a vision plan, and other valuable benefits. You’ll have 12 holidays off and unlimited paid time off. We match 100% on the first 3% you contribute to our 401(k) and then 50% of the next 2% you contribute. So, if you contribute 5% of your paycheck, we’ll match 4% of that. Free money! OUR FAIR HIRING PRACTICES: At Urgently, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Urgently is based on a person's merit and qualifications. We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law. You should also know that we adhere to these same principles in all aspects of employment, including, but not limited to, recruitment, hiring, job assignment, compensation, promotion, access to benefits and training, discipline, and termination of employment. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and similar applicable state laws. Please let us know if you need assistance completing any forms or to otherwise participate in the application process For more information visit www.geturgently.com #J-18808-Ljbffr

Project Manager- Non-IT

Institute for Building Technology and Safety Ashburn, VA

Project Manager- Non-IT Job ID 2025-2693 # of Openings 1 Job Locations US-VA-Ashburn Category Project Management Responsibilities We are seeking a highly skilled and experienced Project Manager (Non-IT) . The ideal candidate will bring at least 5 years of hands-on project management experience , with demonstrated success managing complex projects involving multidisciplinary technical teams or trades. The Project Manager will work closely with technical staff, contractors, and stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards. This role requires travel (minimum 30% travel ) to worksite locations across Virginia, Maryland, and Washington, D.C. Key Responsibilities Project Planning and Management Develop comprehensive project plans, including scope, schedule, budget, and resource allocation. Create and manage a Work Breakdown Structure (WBS) to clearly define project deliverables, activities, and milestones. Define project deliverables, milestones, and success criteria with a focus on milestone-based execution. Identify and plan for the critical success factors of both the customer and the project to ensure alignment with goals and expectations. Conduct risk assessments and implement mitigation strategies to address potential challenges. Team Coordination and Leadership Lead and coordinate multidisciplinary technical teams, contractors, and vendors. Facilitate effective communication among stakeholders, ensuring alignment with project goals. Provide leadership to ensure adherence to project schedules, quality standards, and safety protocols. Budget and Resource Management Monitor and control project budgets, tracking costs and addressing variances proactively. Allocate resources effectively to ensure project objectives are met efficiently. Stakeholder Communication and Reporting Serve as the primary point of contact for clients and stakeholders, providing regular updates on project progress. Prepare and deliver reports, including status updates, performance metrics, and post-project evaluations. Demonstrate excellent written and verbal communication skills to ensure clarity and professionalism in all interactions. On-Site Supervision and Travel Travel to worksites across the Virginia, Maryland, and Washington, D.C. areas to oversee project execution and ensure compliance with plans. Conduct site inspections to ensure work quality and adherence to safety standards. Qualifications At least 5 years of proven experience as a Project Manager (Non-IT), preferably managing engineering or facility/vertical construction projects. Education: Bachelor's degree in Engineering, Construction Management, Project Management, or a related field. Advanced degree is a plus. Technical Proficiency: Intermediate to advance-level proficiency with project management software (e.g., MS Project, Primavera, or similar). Strong understanding of construction processes, engineering principles, and trade disciplines. Expertise in developing and managing a Work Breakdown Structure (WBS). Skills: Exceptional organizational, leadership, and problem-solving abilities. Strong verbal and written communication skills for coordinating with technical and non-technical stakeholders. Demonstrated ability to identify and manage the critical success factors for both the customer and the project. Certifications: Project Management Professional (PMP) or similar certification is highly desirable. Preferred Qualifications Experience managing projects in vertical construction, facility upgrades, or infrastructure development. Proven ability to work with technical teams and trades across multiple disciplines. Familiarity with regional regulations and permitting processes in Virginia, Maryland, and Washington, D.C. Other Requirements Ability and willingness to travel to project sites (minimum 30% travel ). Valid driver's license and ability to access multiple locations in the Virginia, Maryland, and Washington, D.C. areas. Personal Qualities IBTS places a high value on certain personal traits that work toward creating a positive, supportive work environment, which is essential for working together and achieving success. We believe that the manner in which you achieve your results is equally important as the results themselves. The following are key personal traits essential for success in senior leadership roles within our organization. Strategic/Innovative Thinking Professional and Effective Interpersonal Skills Delegation with Team Accountability Risk Evaluation/Management/Mitigation Relationship Building: Internal and External Company Overview Bring your passion, expertise, and experience to IBTS, where we appreciate and are committed to our employees. We offer outstanding benefits, growth opportunities, and work hard to maintain a culture that values our employees. The Institute for Building Technology and Safety (IBTS) is a 501(c) (3) non-profit organization established to provide unbiased professional building code compliance services, while enhancing the communities in which we work. At IBTS, our mission is to deliver quality services to meet the challenges of governance at all levels while enhancing public safety, economic development, and the general welfare of the community. Our services include Building and Community Development, Energy and Sustainability Services, Disaster Planning and Recovery, Quality Assurance, as well as Compliance and Risk Monitoring. IBTS is headquartered in Ashburn, VA, with additional offices in Louisiana, Missouri, New York, Puerto Rico, and Washington, DC. We are committed to building a community of experts with diverse backgrounds, disciplines, and perspectives who are passionate about our mission. IBTS is proud to be an Equal Opportunity and Affirmative Action Employer that maintains a diverse and inclusive workforce. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability or sexual orientation. This opportunity is open to Section S3 Residents. Veterans and individuals with disabilities are encouraged to apply. Explore the opportunities! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. #J-18808-Ljbffr

System Administrator 3-IT

Oracle Ashburn, VA

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Description An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. Active Public Trust security clearance required. Job Description An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. Active Public Trust security clearance required. Responsibilities Hardware installation & decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment. Rack installation including putting racks in place, cabling, power up, and hand-off of servers to internal provisioning teams. Monitoring of DC environments using monitoring tools. Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams. Documentation of activities and strict alignment to SOP’s. Decommission life cycle of data center hardware. Inventory process, order replacement parts, and return failed parts as required. Structured cabling, labeling, and troubleshooting of fiber/copper cables. System power supplies and cabling install, troubleshooting, and repair. You should be able to complete small projects on your own and work with your manager in planning and completing larger local projects. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $32.84 - $67.88 per hour; from: $68,300 - $141,200 per year. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Oracle by 2x Get notified about new Information Technology Administrator jobs in Ashburn, VA . Springfield, VA $72,150.00-$130,425.00 20 hours ago Bethesda, MD $100,000.00-$120,000.00 1 day ago Ashburn, VA $95,000.00-$105,000.00 1 day ago McLean, VA $42,000.00-$58,000.00 5 days ago Herndon, VA $65,000.00-$80,000.00 1 week ago Business Support Specialist- 100% Remote Supervisory Information Technology Specialist (Application Software) Asset Manager, Datacenter Infrastructure and Services Business/Functional/Requirements Analyst (Lead) IT Infrastructure Management Technical Lead Ashburn, VA $101,401.00-$131,826.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

IT Helpdesk & Desktop Technician

Urgent.Ly Inc. Ashburn, VA

YOUR MISSION: Your mission is to empower every employee with reliable, secure, and efficient technology support. As an IT Helpdesk and Desktop Technician, you will play a critical role in delivering expert assistance across Microsoft 365, Windows, and macOS platforms. You’ll ensure smooth onboarding and offboarding experiences, manage hardware distribution and returns, and provide responsive support that keeps our teams productive and connected. Your dedication to service, precision, and problem-solving helps drive operational excellence and a seamless digital workplace. YOUR LEGACY: Your legacy is one of trust, reliability, and empowerment. As an IT Helpdesk and Desktop Technician, you’ll be known for enabling seamless work experiences—through expert support, smooth onboarding and offboarding, and efficient hardware management. Your contributions will help build a resilient, user-focused IT environment that supports the organization’s growth and success. The result? You helped Urgently become the world’s leading mobility assistance company. WHAT YOU’LL BE RESPONSIBLE FOR: Within first 2 months: Acclimate yourself with our existing IT environment, Desktop implementations, and current configurations. Learn the onboarding and offboarding procedures for employees. Learn hardware distribution, returns, and redeployment procedures. Learn our FedEx shipping and receiving system. Familiarize yourself with InContact, Teleopti, AWS Connect, Jira, Freshservice, and other company utilized applications. Follow up with end users on ticket status, next steps, progress, and resolution. (Your goal is to ensure our people always know what to expect in terms of how long it will take you to get back to them) Assist with installation troubleshooting of various applications Ongoing: Continued familiarization with troubleshooting Urgently Systems. Maintain IT Asset inventory system. Assist with other IT-related projects as needed Help teams identify solutions to assist with streamlining their workflows Help test new potential applications/platforms. Provide clear, patient, and empathetic support Create user guides, documentation, and ticket updates. Identify recurring issues and recommend process or tool improvements. Stay current with Microsoft 365, Entra ID, and macOS updates and features. Participate in IT team meetings, training sessions, and documentation efforts. WHO YOU ARE: Helpdesk & Remote Support: Provide Tier 1 and Tier 2 remote support via Freshservice ticketing system. Troubleshoot and resolve issues related to Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Support remote desktop environments. Deliver remote assistance for both Windows and macOS users using screen sharing and remote access tools (ConnectWise ScreenConnect). Document issues and resolutions and contribute to the internal knowledge base. Microsoft 365 Administration: Manage user accounts, licenses, and groups in Microsoft 365 Admin Center. Support Exchange Online, Teams, SharePoint Online, and OneDrive for Business. Microsoft Entra ID (Azure AD): Administer user identities, roles, and access policies in Microsoft Entra ID. Troubleshoot Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access. Support device registration and compliance policies via Entra ID and Microsoft Intune. macOS Support: Provide remote support for macOS users, including system configuration, software installation, and troubleshooting. Manage macOS security settings such as FileVault, firewall, and system permissions. Use Apple Business Manager for device enrollment and management. Onboarding & Offboarding: Coordinate IT onboarding for new hires, including account setup, access provisioning, and welcome documentation. Ensure timely deactivation of accounts, recovery of assets, and revocation of access during offboarding. Maintain documentation to ensure consistent and secure onboarding/offboarding processes. Hardware Distribution & Returns: Manage the procurement, configuration, and shipping of laptops and peripherals to remote employees. Track inventory and ensure timely return of hardware during offboarding or equipment refresh cycles. Coordinate with shipping vendors and maintain accurate asset records. Qualifications: Associate’s degree in IT, Computer Science, or related field, or equivalent professional experience. Minimum of 2 years in an IT helpdesk or desktop support role. Hands-on experience with Microsoft 365 administration and Entra ID (Azure AD). Proficiency in supporting both Windows and macOS operating systems in a business environment. Familiarity with Microsoft Intune, Defender for Endpoint, and endpoint compliance policies. Strong communication, documentation, and remote troubleshooting skills. THE NITTY GRITTY: Location = Ashburn, Virgina. This position is hybrid as you will need to be able to go to the office up to once a week to receive equipment shipments. Most weeks you won’t need to go in at all. Manager = You’ll report to Help Desk Manager Compensation =The base salary range for this position is $70,000 - $75,000. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. Benefits = Urgently, we have awesome benefits! We provide short term disability, long term disability, and life insurance to you - all free of charge! We also offer three different medical plans to choose from, two dental plans, a vision plan, and other valuable benefits. You’ll have 12 holidays off and unlimited paid time off. We match 100% on the first 3% you contribute to our 401(k) and then 50% of the next 2% you contribute. So, if you contribute 5% of your paycheck, we’ll match 4% of that. Free money! OUR FAIR HIRING PRACTICES: At Urgently, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Urgently is based on a person's merit and qualifications. We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law. You should also know that we adhere to these same principles in all aspects of employment, including, but not limited to, recruitment, hiring, job assignment, compensation, promotion, access to benefits and training, discipline, and termination of employment. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and similar applicable state laws. Please let us know if you need assistance completing any forms or to otherwise participate in the application process For more information visit www.geturgently.com #J-18808-Ljbffr

Senior IT & Records Consultant

AITHERAS, LLC Ashburn, VA

Senior IT & Records Consultant Department: CBP Contract Location: Ashburn, VA Job Type: Full-time Reports To: Program Manager Compensation: $140,000 – $160,000 Company Overview: AITHERAS, LLC is a customer-focused IT consulting firm delivering cost-effective, mission-critical solutions since 2002. We specialize in Data Analytics, Cloud Computing, IT Engineering, Application Development, and Cyber Security. Based in Rockville, MD, we’re ISO 9001:2015 certified, an SBA-designated Small Business, and an MBE-certified firm by MDOT. Job Summary: Position contingent upon successful award. Provide expert consulting on records management systems (e.g., SharePoint, Email, DMS, ECM), analyze and optimize systems, recommend improvements, implement solutions, advise on best practices, and deliver training. Key Responsibilities: Evaluate systems and define technical solutions Oversee pilot design, implementation, and compliance measurement Lead behavioral change management and training activities Provide technical expertise for data extraction, database development, analysis, and reporting Required Qualifications: Bachelor’s degree or equivalent experience 24 years of experience (minimum of 20 years required) Preferred Qualifications: Certified Information Professional (CIP) Extensive experience with SharePoint and ECM solutions Experience in federal information governance and compliance Benefits: Health insurance (Medical, Dental, Vision), PTO, sick leave, 401(k) matching, and more. Equal Opportunity Statement: AITHERAS, LLC is an Equal Opportunity Employer. #J-18808-Ljbffr

Work Life Balance

Project Manager- Non-IT

Institute for Building Technology and Safety Ashburn, VA

Responsibilities We are seeking a highly skilled and experienced Project Manager (Non-IT) . The ideal candidate will bring at least 5 years of hands-on project management experience , with demonstrated success managing complex projects involving multidisciplinary technical teams or trades. The Project Manager will work closely with technical staff, contractors, and stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards. This role requires travel (minimum 30% travel ) to worksite locations across Virginia, Maryland, and Washington, D.C. Key Responsibilities Project Planning and Management Develop comprehensive project plans, including scope, schedule, budget, and resource allocation. Create and manage a Work Breakdown Structure (WBS) to clearly define project deliverables, activities, and milestones. Define project deliverables, milestones, and success criteria with a focus on milestone-based execution. Identify and plan for the critical success factors of both the customer and the project to ensure alignment with goals and expectations. Conduct risk assessments and implement mitigation strategies to address potential challenges. Team Coordination and Leadership Lead and coordinate multidisciplinary technical teams, contractors, and vendors. Facilitate effective communication among stakeholders, ensuring alignment with project goals. Provide leadership to ensure adherence to project schedules, quality standards, and safety protocols. Budget and Resource Management Monitor and control project budgets, tracking costs and addressing variances proactively. Allocate resources effectively to ensure project objectives are met efficiently. Stakeholder Communication and Reporting Serve as the primary point of contact for clients and stakeholders, providing regular updates on project progress. Prepare and deliver reports, including status updates, performance metrics, and post-project evaluations. Demonstrate excellent written and verbal communication skills to ensure clarity and professionalism in all interactions. On-Site Supervision and Travel Travel to worksites across the Virginia, Maryland, and Washington, D.C. areas to oversee project execution and ensure compliance with plans. Conduct site inspections to ensure work quality and adherence to safety standards. Qualifications At least 5 years of proven experience as a Project Manager (Non-IT), preferably managing engineering or facility/vertical construction projects. Education: Bachelor’s degree in Engineering, Construction Management, Project Management, or a related field. Advanced degree is a plus. Technical Proficiency: Intermediate to advance-level proficiency with project management software (e.g., MS Project, Primavera, or similar). Strong understanding of construction processes, engineering principles, and trade disciplines. Expertise in developing and managing a Work Breakdown Structure (WBS). Skills: Exceptional organizational, leadership, and problem-solving abilities. Strong verbal and written communication skills for coordinating with technical and non-technical stakeholders. Demonstrated ability to identify and manage the critical success factors for both the customer and the project. Certifications: Project Management Professional (PMP) or similar certification is highly desirable. Preferred Qualifications Experience managing projects in vertical construction, facility upgrades, or infrastructure development. Proven ability to work with technical teams and trades across multiple disciplines. Familiarity with regional regulations and permitting processes in Virginia, Maryland, and Washington, D.C. Other Requirements Ability and willingness to travel to project sites (minimum 30% travel ). Valid driver’s license and ability to access multiple locations in the Virginia, Maryland, and Washington, D.C. areas. Personal Qualities IBTS places a high value on certain personal traits that work toward creating a positive, supportive work environment, which is essential for working together and achieving success. We believe that the manner in which you achieve your results is equally important as the results themselves. The following are key personal traits essential for success in senior leadership roles within our organization. Strategic/Innovative Thinking Professional and Effective Interpersonal Skills Delegation with Team Accountability Risk Evaluation/Management/Mitigation Relationship Building: Internal and External Company Overview Bring your passion, expertise, and experience to IBTS, where we appreciate and are committed to our employees. We offer outstanding benefits, growth opportunities, and work hard to maintain a culture that values our employees. The Institute for Building Technology and Safety (IBTS) is a 501(c) (3) non-profit organization established to provide unbiased professional building code compliance services, while enhancing the communities in which we work. At IBTS, our mission is to deliver quality services to meet the challenges of governance at all levels while enhancing public safety, economic development, and the general welfare of the community. Our services include Building and Community Development, Energy and Sustainability Services, Disaster Planning and Recovery, Quality Assurance, as well as Compliance and Risk Monitoring. IBTS is headquartered in Ashburn, VA, with additional offices in Louisiana, Missouri, New York, Puerto Rico, and Washington, DC. We are committed to building a community of experts with diverse backgrounds, disciplines, and perspectives who are passionate about our mission. IBTS is proud to be an Equal Opportunity and Affirmative Action Employer that maintains a diverse and inclusive workforce. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability or sexual orientation. This opportunity is open to Section S3 Residents. Veterans and individuals with disabilities are encouraged to apply. Explore the opportunities! #J-18808-Ljbffr

IT Helpdesk & Desktop Technician

Urgently Ashburn, VA

6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. YOUR MISSION: Your mission is to empower every employee with reliable, secure, and efficient technology support. As an IT Helpdesk and Desktop Technician, you will play a critical role in delivering expert assistance across Microsoft 365, Windows, and macOS platforms. You’ll ensure smooth onboarding and offboarding experiences, manage hardware distribution and returns, and provide responsive support that keeps our teams productive and connected. Your dedication to service, precision, and problem-solving helps drive operational excellence and a seamless digital workplace. YOUR LEGACY: Your legacy is one of trust, reliability, and empowerment. As an IT Helpdesk and Desktop Technician, you’ll be known for enabling seamless work experiences—through expert support, smooth onboarding and offboarding, and efficient hardware management. Your contributions will help build a resilient, user-focused IT environment that supports the organization’s growth and success. The result? You helped Urgently become the world’s leading mobility assistance company. What You’ll Be Responsible For Within first 2 months: Acclimate yourself with our existing IT environment, Desktop implementations, and current configurations. Learn the onboarding and offboarding procedures for employees. Learn hardware distribution, returns, and redeployment procedures. Learn our FedEx shipping and receiving system. Familiarize yourself with InContact, Teleopti, AWS Connect, Jira, Freshservice, and other company utilized applications. Follow up with end users on ticket status, next steps, progress, and resolution. (Your goal is to ensure our people always know what to expect in terms of how long it will take you to get back to them) Assist with installation troubleshooting of various applications Ongoing: Continued familiarization with troubleshooting Urgently Systems. Maintain IT Asset inventory system. Assist with other IT-related projects as needed Help teams identify solutions to assist with streamlining their workflows Help test new potential applications/platforms. Provide clear, patient, and empathetic support Create user guides, documentation, and ticket updates. Identify recurring issues and recommend process or tool improvements. Stay current with Microsoft 365, Entra ID, and macOS updates and features. Participate in IT team meetings, training sessions, and documentation efforts. Who You Are Helpdesk & Remote Support: Provide Tier 1 and Tier 2 remote support via Freshservice ticketing system. Troubleshoot and resolve issues related to Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Support remote desktop environments. Deliver remote assistance for both Windows and macOS users using screen sharing and remote access tools (ConnectWise ScreenConnect). Document issues and resolutions and contribute to the internal knowledge base. Microsoft 365 Administration Manage user accounts, licenses, and groups in Microsoft 365 Admin Center. Support Exchange Online, Teams, SharePoint Online, and OneDrive for Business. Microsoft Entra ID (Azure AD) Administer user identities, roles, and access policies in Microsoft Entra ID. Troubleshoot Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access. Support device registration and compliance policies via Entra ID and Microsoft Intune. MacOS Support Provide remote support for macOS users, including system configuration, software installation, and troubleshooting. Manage macOS security settings such as FileVault, firewall, and system permissions. Use Apple Business Manager for device enrollment and management. Onboarding & Offboarding Coordinate IT onboarding for new hires, including account setup, access provisioning, and welcome documentation. Ensure timely deactivation of accounts, recovery of assets, and revocation of access during offboarding. Maintain documentation to ensure consistent and secure onboarding/offboarding processes. Hardware Distribution & Returns Manage the procurement, configuration, and shipping of laptops and peripherals to remote employees. Track inventory and ensure timely return of hardware during offboarding or equipment refresh cycles. Coordinate with shipping vendors and maintain accurate asset records. Qualifications Associate’s degree in IT, Computer Science, or related field, or equivalent professional experience. Minimum of 2 years in an IT helpdesk or desktop support role. Hands-on experience with Microsoft 365 administration and Entra ID (Azure AD). Proficiency in supporting both Windows and macOS operating systems in a business environment. Familiarity with Microsoft Intune, Defender for Endpoint, and endpoint compliance policies. Strong communication, documentation, and remote troubleshooting skills. The Nitty Gritty Location = Ashburn, Virgina. This position is hybrid as you will need to be able to go to the office up to once a week to receive equipment shipments. Most weeks you won’t need to go in at all. Manager = You’ll report to Help Desk Manager Compensation = The base salary range for this position is $70,000 - $75,000. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. Benefits = Urgently, we have awesome benefits! We provide short term disability, long term disability, and life insurance to you - all free of charge! We also offer three different medical plans to choose from, two dental plans, a vision plan, and other valuable benefits. You’ll have 12 holidays off and unlimited paid time off. We match 100% on the first 3% you contribute to our 401(k) and then 50% of the next 2% you contribute. So, if you contribute 5% of your paycheck, we’ll match 4% of that. Free money! Our Fair Hiring Practices At Urgently, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Urgently is based on a person's merit and qualifications. We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law. You should also know that we adhere to these same principles in all aspects of employment, including, but not limited to, recruitment, hiring, job assignment, compensation, promotion, access to benefits and training, discipline, and termination of employment. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and similar applicable state laws. Please let us know if you need assistance completing any forms or to otherwise participate in the application process For more information visit www.geturgently.com Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Urgently by 2x Sign in to set job alerts for “Information Technology Help Desk Technician” roles. Ashburn, VA $70,000.00-$75,000.00 6 days ago Bethesda, MD $48,000.00-$66,000.00 4 months ago Reston, VA $50,700.00-$91,650.00 6 hours ago Reston, VA $70,000.00-$85,000.00 17 hours ago Bethesda, MD $70,000.00-$85,000.00 4 days ago Bethesda, MD $56,000.00-$76,000.00 4 months ago Bethesda, MD $68,000.00-$82,200.00 4 months ago Silver Spring, MD $45,500.00-$58,000.00 2 weeks ago Ashburn, VA $45,000.00-$60,000.00 3 weeks ago Bethesda, MD $60,800.00-$70,200.00 4 months ago Bethesda, MD $42,000.00-$60,000.00 3 weeks ago Purcellville, VA $55,000.00-$65,000.00 1 day ago Ashburn, VA $60,000.00-$75,000.00 3 weeks ago Herndon, VA $60,000.00-$65,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

System Administrator 3-IT

Oracle Database Ashburn, VA

Join to apply for the System Administrator 3-IT role at Oracle Database 15 hours ago Be among the first 25 applicants Join to apply for the System Administrator 3-IT role at Oracle Database An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. Active Public Trust security clearance required. Hardware installation & decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment. Rack installation including putting racks in place, cabling, power up, and hand-off of servers to internal provisioning teams. Monitoring of DC environments using monitoring tools. Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams. Documentation of activities and strict alignment to SOP’s. Decommission life cycle of data center hardware. Inventory process, order replacement parts, and return failed parts as required. Structured cabling, labeling, and troubleshooting of fiber/copper cables. System power supplies and cabling install, troubleshooting, and repair. You should be able to complete small projects on your own and work with your manager in planning and completing larger local projects. Disclaimer Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Oracle Database by 2x Sign in to set job alerts for “Information Technology Administrator” roles. Supervisory Information Technology Specialist (Application Software) Ashburn, VA $101,401.00-$131,826.00 1 day ago Sterling, VA $50,000.00-$65,000.00 1 year ago SharePoint Governance and Corporate IT Support Specialist, Junior Falls Church, VA $95,000.00-$125,000.00 4 months ago SharePoint Governance and Corporate IT Support Specialist Rockville, MD $80,000.00-$90,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Posted 9 hours ago

Enterprise IT Support Engineer I

QTS Ashburn, VA

The Enterprise IT Support Engineer I will be responsible for providing assistance where needed for common desktop support issues while performing with little sup ervision. This position will require a broad knowledge of common desktop support issues. A proven ability to successfully analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess an established background suppo rting end users in a dynamic environment and the ability to meet demanding deadlines when necessary. RESPONSIBILITIES, other duties may be assigned. Responsible for desktop support, printing support, VPN support (may include support for telecommuters) an d limited server support Provide helpdesk service to end - users, troubleshooting issues related to personal computers, applications, networks and IP phones Provide onsite assistance for Systems Engineers when needed Install new or maintain existing desktops based on specifications Participate in the design of new or changing systems Participate in functional test planning and testing for the assigned functional area(s) or project(s) Participate in problem solving and troubleshooting for the assigned task(s), functional area(s) or project(s) Share knowledge by effectively documenting work Stay current with changes in the technical area of expertise Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s) Work with the team to ensure the quality of the assigned task(s), functional area(s) or project(s) Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution Provide weekly status reports on individual projects and tasks BASIC QUALIFICATIONS Associate s degree or equivalent professional experience Two or more years of help desk, technical support, or desktop support experience One or more years of experience & knowledge of Windows 7 /10 , MS Office, netwo rk connectivity, p rinter installation and mapping , etc . Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office, Office 365, Visio, Project, Slack, Acrobat, S EP W orking knowledge of Active Directory , basic Windows security , and file and share permissions Experience with iOS/Android device setup and troubleshooting , preferably including use of Workspace ONE US Citizenship for this position is required by law due to federal customer contracts PREFERRED QUALIFICATIONS One or more years of experience with Exchange user administration Familiarity with ServiceNow A+ Certification KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal skills with the ability to interface with all levels of the organization Self-starter with the ability to work independently in a fast-paced team environment Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor TOTAL REWARDS This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts. This position is Bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. #J-18808-Ljbffr

Data Center IT Infrastructure Technician

Applicable Limited Ashburn, VA

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks. Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment. Ability to coordinate technical tasks with internal groups and manage requests to resolution. Installation of cabling and cable organization per NTT or client standards, including labeling. Troubleshooting and diagnostics of enterprise level hardware. Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices. Ability to understand execute instructions provided by clients and internal groups. Perform commissioning and decommissioning of hardware. Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits. Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables. Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations. Perform installation and maintenance on Power Distribution Units within client enclosures. Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues. Adhere to Change Control Processes and Standards Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians. Acts as communication coordinator and situation manager during any critical incidents call bridge events. Performs other duties as assigned. Support 3rd party vendor activities. Process all tickets within SLA guidelines and follow procedural requirements. KNOWLEDGE, SKILLS & ABILITIES Previous experience working in a complex high availability data center environment is preferred. Working knowledge of data center processes and design (power, cooling, redundancy). Working knowledge of airflow management best practices. Working knowledge of computer hardware. Ability to provide and recommend solutions to internal staff and clients. Understanding of networking components and infrastructures. Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling. Familiarity with patch panels. Knowledge of copper and fiber cable testing equipment. Excellent troubleshooting and problem resolution skills. Able to operate material handling equipment – server lifts and pallet jacks. Ability to demonstrate effective team and interpersonal skills. Experience with Data Center incident resolution, asset management, and logistics. Critical thinking and decision making related to outage risk assessment. Regular, predictable attendance is essential for satisfactory performance. Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues. Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. Experience with active directory, Office 365, and enterprise level ticketing systems. Experience with laptops, desktops, docking stations, and enterprise level peripherals. Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents). Understanding of console cables, basic network commands, and SSH/Telnet clients such as Putty. Must have the ability to communicate effectively both written and verbally. #GlobalDataCentersCareers EDUCATION & EXPERIENCE High School Diploma or GED required. 3-5 years of data center environment or help desk experience is required. CompTIA A+ certification or equivalent experience required. CompTIA Network + and BICSI Installer 1 certification preferred. PHYSICAL REQUIREMENTS Physically assist in moving and racking equipment. Able to climb a ladder and work on a raised platform. Able to safely lift and move up to fifty (50) pounds. Must have the ability to perform office-related tasks which may include prolonged sitting or standing. Must have the ability to move from place to place within an office environment. Must be able to use a computer. Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers. WORK CONDITIONS Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24/7 support schedule. SPECIAL REQUIREMENTS Must work on-site; no telecommuting permitted. Must be comfortable working in a highly critical, fast paced environment with shifting priorities. Must possess a current, valid state-issued driver’s license. Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.) Must satisfactorily pass or complete any required client background checks or training. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today #J-18808-Ljbffr

Quick Apply

IT-Senior Software Systems Engineer

Cloud Analytics Technologies LLC Ashburn, VA

Work Authorization: US Citizen, Green Card, H-1B, GC-EAD, OPT-EAD, L2-EAD, TN Visa Local Candidates Preferred. Non-local candidates must be willing to pay for your own interview travel expenses and relocation costs. Job Description Role: IT-Senior Software Systems Engineer Location: Ashburn, VA Duration: 6+ Months Rate: $50/hr on C2C (Max) Top 3 requirements highlighted (**) - BS degree in Computer Science, Engineering or a related subject - (**) Minimum 5 Years of hands-on Java EE development (**) - Excellent core Java skills including collections, algorithms, multithreading, OOP and design patterns - (**) Knowledge of ETL tools like ODI, Talend, Pentaho, Informatica, Pervasive, SSIS etc. (**) - Knowledge of Relational Databases, JDBC, ODBC, SQL and ORM technologies - Experience with J2EE framework (JSP, Servlet, EJB, JMS, JSF, JMX) - (**) Experience with components in Hadoop ecosystem (Hive, Pig, Impala, Ambari, Oozie, Sqoop, Zookeeper, Mahout) (**) - Knowledge of NoSQL databases like MongoDB, Cassandra and Hbase - Good understanding of parsing, querying and transforming XML, HTML, and JSON files - Experience in creating and interfacing with SOAP/WSDL/XML/REST web services - Experience in building or supporting web applications with JavaScript, jQuery, JSON, HTML and AJAX - Experienced in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) - Experienced with Scrum, test-driven development and Continuous Integration environments - Experienced with Linux operating system and shell scripting - Quick learner in adapting to new technologies and standards - Leverage a team of on-shore & off-shore developers Strong verbal and written communication skills Educational requirement: - BS degree in Computer Science, Engineering or a related subject Must Have: BWM Required Qualifications Background: Yes Drug Screen: Yes Location: Ashburn - VA - 22001 Loudoun County Pkwy - 20147 (VA0045) Equal Opportunity Employer Cloud Big Data Technologies is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Big Data Technologies will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Big Data Technologies require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract. #J-18808-Ljbffr

Enterprise IT Support Engineer I

QTS Data Centers Ashburn, VA

Join to apply for the Enterprise IT Support Engineer I role at QTS Data Centers Join to apply for the Enterprise IT Support Engineer I role at QTS Data Centers The Enterprise IT Support Engineer I will be responsible for providing assistance where needed for common desktop support issues while performing with little supervision. This position will require a broad knowledge of common desktop support issues. A proven ability to successfully analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess an established background supporting end users in a dynamic environment and the ability to meet demanding deadlines when necessary. RESPONSIBILITIES, Other Duties May Be Assigned. Responsible for desktop support, printing support, VPN support (may include support for telecommuters) and limited server support Provide helpdesk service to end-users, troubleshooting issues related to personal computers, applications, networks and IP phones Provide onsite assistance for Systems Engineers when needed Install new or maintain existing desktops based on specifications Participate in the design of new or changing systems Participate in functional test planning and testing for the assigned functional area(s) or project(s) Participate in problem solving and troubleshooting for the assigned task(s),functional area(s) or project(s) Share knowledge by effectively documenting work Stay current with changes in the technical area of expertise Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s) Work with the team to ensure the quality of the assigned task(s), functional area(s) or project(s) Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution Provide weekly status reports on individual projects and tasks Basic Qualifications Associates degree or equivalent professional experience Two or more years of help desk, technical support, or desktop support experience One or more years of experience & knowledge of Windows 7/10, MSOffice, network connectivity, printer installation and mapping, etc. Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office, Office 365,Visio, Project, Slack, Acrobat, SEP Working knowledge of Active Directory, basic Windows security, and file and share permissions Experience with iOS/Android device setup and troubleshooting, preferably including use of Workspace ONE US Citizenship for this position is required by law due to federal customer contracts Preferred Qualifications One or more years of experience with Exchange user administration Familiarity with ServiceNow A+ Certification Knowledge, Skills And Abilities Excellent interpersonal skills with the ability to interface with all levels of the organization Self-starter with the ability to work independently in a fast-paced team environment Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor TOTAL REWARDS This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts. This position is Bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at QTS Data Centers by 2x Sign in to set job alerts for “Information Technology Support Engineer” roles. Sterling, VA $50,000.00-$65,000.00 1 year ago McLean, VA $117,800.00-$207,600.00 4 days ago SharePoint Governance and Corporate IT Support Specialist, Junior Reston, VA $150,000.00-$225,000.00 6 days ago Rockville, MD $52,416.00-$67,392.00 1 month ago Information Technology Customer Support Specialist IT & Security Support Specialist (Reston, VA Office, Hybrid 4 days/week) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Data Center Technician - Technical IT 1

Experis Ashburn, VA

Join to apply for the Data Center Technician - Technical IT 1 role at Experis Join to apply for the Data Center Technician - Technical IT 1 role at Experis Get AI-powered advice on this job and more exclusive features. Our client, a leading player in the technology sector, is seeking a Data Center Technician - Technical IT 1 to join their team. As a Data Center Technician, you will be part of the IT department supporting critical operations. The ideal candidate will have strong problem-solving skills, excellent verbal and written communication abilities, and a customer-focused mindset which will align successfully in the organization. Job Title: Data Center Technician - Technical IT 1 Location: Ashburn, VA - onsite Duration: 18 Months on W2 Pay Range: $21 - $24/hour What's the Job? Monitor the system for equipment failure or errors in performance. Respond to program error messages by finding and correcting problems or terminating the program. Assist programmers and systems analysts in testing and debugging new programs. Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Conduct physical audits of datacenter assets. What's Needed? High school diploma, GED, or equivalent. Basic knowledge of computer hardware, servers, and components. Basic understanding of Microsoft Office applications (Outlook, Excel, Word). Flexibility to work non-standard business hours, including weekends and/or holidays. 0-2 years of relevant experience. What's in it for me? Opportunity to work in a dynamic and fast-paced environment. Gain hands-on experience with cutting-edge technology. Collaborate with a diverse team of professionals. Develop your skills and advance your career in IT. Participate in a culture that values innovation and teamwork. Upon Completion Of Waiting Period Consultants Are Eligible For Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Experis by 2x Get notified about new Data Technician jobs in Ashburn, VA . Dulles Town Center, VA $23.17-$52.79 2 days ago Arlington, VA $27,178.67-$34,944.00 1 month ago Arlington, VA $27,178.67-$34,944.00 1 month ago Arlington, VA $27,178.67-$34,944.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

IT Opportunities with Customs & Border Protection

CACI Ashburn, VA

Senior Consultant, IT GRC

Infinitive Ashburn, VA

*Candidates must be local to the Washington D.C. metro area.About Infinitive:Infinitive is a data and AI consultancy that enables its clients to modernize, monetize and operationalize their data to create lasting and substantial value. We possess deep industry and technology expertise to drive and sustain adoption of new capabilities. We match our people and personalities to our clients' culture while bringing the right mix of talent and skills to enable high return on investment.Infinitive has been named “Best Small Firms to Work For” by Consulting Magazine 6 times most recently in 2023. Infinitive has also been named a Washington Post “Top Workplace”, Washington Business Journal “Best Places to Work”, and Virginia Business “Best Places to Work.”Infinitive is currently looking for a passionate and motivated Senior Consultant with experience in IT Governance, Risk, and Compliance (GRC). This individual will be part of a fun, dynamic team providing critical solutions for our clients in the financial services, media, and education industries.Responsibilities:GRC Strategy Development: Support the development and implementation of GRC strategies aligned with clients' business objectives, ensuring compliance with industry regulations and standards.Risk Assessment and Mitigation: Conduct comprehensive risk assessments, identify potential threats, and collaborate with clients to develop effective risk mitigation strategies.Compliance Management: Participate in the management of compliance programs, ensuring adherence to relevant laws, regulations, and industry standards. Stay updated on changes in compliance requirements.Policy Development: Collaborate with clients to develop and enhance policies and procedures to address governance, risk, and compliance challenges.Audit and Assurance: Lead and support audit activities, ensuring the effectiveness of internal controls and compliance measures. Provide recommendations for improvement.Client Relationship Management: Build and maintain strong client relationships. Act as a trusted advisor, providing strategic guidance on GRC matters.Qualifications:Bachelor's degree required.Proven experience as a GRC consultant, with at least 3 years of demonstrated experience.In-depth knowledge of governance frameworks, risk management methodologies, and compliance requirements.Strong understanding of industry-specific regulations and standards.Experience supporting and executing risk assessments, audits, and compliance reviews.Excellent communication and interpersonal skills.Ability to analyze complex issues and provide practical, effective solutions.Relevant certifications such as [CISA, CISSP, CRISC] are a plus.Powered by JazzHR

System Administrator 3-IT

Oracle Database Ashburn, VA

Join to apply for the System Administrator 3-IT role at Oracle Database 15 hours ago Be among the first 25 applicants Join to apply for the System Administrator 3-IT role at Oracle Database An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification. Active Public Trust security clearance required. Hardware installation & decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment. Rack installation including putting racks in place, cabling, power up, and hand-off of servers to internal provisioning teams. Monitoring of DC environments using monitoring tools. Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams. Documentation of activities and strict alignment to SOPs. Decommission life cycle of data center hardware. Inventory process, order replacement parts, and return failed parts as required. Structured cabling, labeling, and troubleshooting of fiber/copper cables. System power supplies and cabling install, troubleshooting, and repair. You should be able to complete small projects on your own and work with your manager in planning and completing larger local projects. Disclaimer Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Oracle Database by 2x Sign in to set job alerts for Information Technology Administrator roles. Supervisory Information Technology Specialist (Application Software) Ashburn, VA $101,401.00-$131,826.00 1 day ago Sterling, VA $50,000.00-$65,000.00 1 year ago SharePoint Governance and Corporate IT Support Specialist, Junior Falls Church, VA $95,000.00-$125,000.00 4 months ago SharePoint Governance and Corporate IT Support Specialist Rockville, MD $80,000.00-$90,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

IT Technician

System One Ashburn, VA

System One is seeking an IT Technician for a large energy company in Overland Park, KS . The ideal candidate will be available to work fully onsite and have a valid driver's license, as some local travel will be required.Job Summary Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications.Responsible for IT assets, per defined processes as required by position.Utilize ServiceNow and Power BI reports to monitor IT asset health and identify lost or missing assets.Monitor physical inventory in stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories.Perform basic application and infrastructure monitoring functions.Create and route basic ServiceNow Incident tickets to appropriate IT teams and resolve/close tickets as they are completed.Required Knowledge and Skills Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position:Desktop/laptop hardware, operating systems, and Office suite.IP networking.Event monitoring, logging, and data collection techniques.Virtualization Technologies.Windows desktop operating system.Additional support skills include:Windows servers.Linux Operating systems.CISCO switching and routing.#J-18808-Ljbffr