Jobs for Lead Customer Service Representative

Field Service Representative

Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you? We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime). This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment. As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom This may be the next step in your career journey if you have: An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience. Safe driving and vehicle operations skills Skilled at utilizing test and diagnostic equipment Experience reading and interpreting schematics, drawings, and theory of operation manuals The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions. The capacity to move service equipment weighing up to 50 pounds Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Work Life Balance

Customer Service Representative

Bastion Recruiting Ashburn, VA

Job Description Job Description IN ORDER TO BE CONSIDERED FOR HIRE, YOU MUST BE A U.S. CITIZEN LIVING IN THE STATE OF VIRGINIA We're excited to announce multiple openings for Customer Support Specialist positions at our Richmond, Virginia location! Join us as we provide essential support to clients navigating their benefits. Our mission is to deliver outstanding service while helping members maximize their benefits packages. If you're a detail-oriented professional with excellent communication abilities, we encourage you to apply and become part of our dynamic workplace environment! Available Position: Customer Service Representative : Provide support to clients, manage inquiries, and deliver guidance on benefits and services. Previous customer service experience is preferred, though we offer comprehensive training for the right candidates! Qualifications: Superior verbal and written communication skills Strong problem-solving and analytical abilities Self-motivated with excellent time management skills We offer an attractive compensation package to our team members, including: Weekly pay with competitive rates A comprehensive benefits package Retirement plan options Stable work schedule Performance-based bonuses Our company maintains a strong position in the industry, with consistent growth even during challenging times. We prioritize employee development and maintaining the highest standards of service for our clients. If you are a dedicated professional seeking a rewarding career opportunity, we want to hear from you! Responsibilities: Serve as a senior point of contact for complex client benefit inquiries Provide specialized guidance and support solutions Build and maintain strong client relationships Handle administrative duties with precision Process and manage benefit plan enrollments Support union and association members with comprehensive benefit services Resolve escalated issues while ensuring client satisfaction Maintain detailed documentation and reporting Work effectively within a collaborative team environment Requirements: Professional-level communication and interpersonal skills Demonstrated ability to work both independently and collaboratively Results-driven with exceptional attention to detail Customer service background preferred Reliable transportation to our Florence location Ability to work on-site during scheduled hours Perks and Benefits: Competitive base salary plus monthly performance incentives Comprehensive health and life insurance Company stock options 401(k) with company match Opportunity for professional development and advancement Paid training program Structured work schedule with consistent hours Modern, comfortable office environment If you're ready to advance your career as a Customer Support Specialist and are passionate about helping clients succeed, we encourage you to apply. We're an equal opportunity employer committed to creating a diverse and inclusive workplace. Join our team in Florence, Alabama, and become part of a growing, success-oriented organization!

Immediate Start

Customer Service Representative II

HonorVet Technologies Ashburn, VA

•Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned. •Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities. •Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs. •Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value. •Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment. •Other Duties as assigned •1-3 years of experience •Minimum of 1 year sales experience preferred•Excellent communication skills, both written and verbal •Excellent customer service skills •Excellent organizational, analytical and interpersonal skills •Detail-oriented •Ability to work and multi-task in a fast paced environment •Previous customer service or technical experience preferred.

Posted 13 hours ago

Work Life Balance

Future Opening: Marketing Assistance / Customer Service Representative

British Swim School Ashburn, VA

Front Desk / Customer Service Representative - Part Time

iFLY, LLC Ashburn, VA

Front Desk / Customer Service Representative - Part Time Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 33 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development. We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply! Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR : S afety First O utrageous Passion A ccountability R espect CSR Day-to-Day: Safety - Promote customer safety throughout their time in the wind tunnel and facility Sales - Actively listen to guests to recommend and sell experiences that improve their time at iFLY Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage. Ability to: Stand for about 8 hours a day while working on a point-of-sale system Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph What We are Looking For: Must be 18 years of age or older Weekend availability is required High school diploma or equivalent (required) Exceptional sales skills Exceptional customer-service skills Confidence in phone and face-to-face communication Ability to resolve conflicts, to multi-task, and to understand customer needs Friendly, upbeat, compassionate, and personable attitude Integrity, punctuality, and professional appearance Ability to work well within a team maintaining positive relationships Basic computer skills The Good Stuff: Average hourly rate, including commissions - $18-20/hr. (base + commission) Paid time off (PTO) Holiday pay options Tuition reimbursement Referral bonus program Employee discount on retail merchandise and flight packages Free flight time for employees and immediate family! All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Insurance Account Representative - State Farm Agent Team Member

Andre Arjun - State Farm Agent Ashburn, VA

Job Description Job Description Benefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Free food & snacks Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Andre Arjun - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. About the Team: We're anticipating growth and would like a super ambitious candidate with aspirations to manage client accounts and or one day open their own State Farm Agency. We enjoy coaching/training therefore regardless of experience, we get super excited to teach.

Customer Care Representative

Tri Pointe Homes Holdings, Inc. Ashburn, VA

Overview: Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end with our customers. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Homes DC Metro is looking for an experienced, enthusiastic individual to join our talented group as a Customer Care Representative in Ashburn, VA . Position Highlights: To deliver great customer experiences to homeowners, while following company expectations. Position Responsibilities: Respond to homeowner issues in a timely, efficient, neat, courteous, professional, and appropriate manner - related to warranty items that need repair, within the parameters of the warranty manual, company brand/ division guidelines, and Customer Care departments policies and procedures (this includes communicating in person, phone, email or text). Perform accurate assessments of all service requests submitted by homeowners (to determine what is covered, not covered). Build strong relationships and maintain appropriate and regular contact with homeowners, Customer Care Coordinators, and trade partners with updates regarding Customer Care requests, product information, and warranty coverage details. Conduct follow-up communications with homeowners and trade partners to ensure 100% of all warranty repairs have been completed timely to the homeowners satisfaction. Actively participate in Eliant Survey reviews and follow up with homeowners and trade partners to increase survey response rates and satisfaction results. Perform quality control inspections and homeowner orientation within company guidelines. Complete all work orders, orientations/quality walks, purchase orders, and any other Customer Care documents or essential work processes, as assigned, in an accurate and timely manner. Control and be responsible for all warranty costs. Understand regular hourly rates and not to exceed amounts. Negotiate with trade partners and/or investigate above normal estimates and invoices. Track individual expenditures in Concur or other accounting programs. Work collaboratively with sales and construction team members, attend weekly site team meetings, and work with supporting trade partners to deliver quality new homes. Point out any special conditions or issues on existing properties to customers. Develop and maintain up-to-date product and home care knowledge to provide feature, function, and benefits information to homeowners and set proper maintenance and performance expectations. May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. Collaborate with Sales team members to ensure model homes are maintained in excellent condition and are always presentable to homebuyers. Update Customer Care database and/or IT application systems with scheduling dates, service providers, and other information required. Coordinate and schedule trade partners to perform necessary Customer Care repairs in the homeowners home. Create and confirm accurate schedules for Customer Care requests that may require more than one trade. Thoroughly understand scopes of work and engage trade partners to improve quality and efficiency. Perform minor home repairs, adjustments, and modifications for homeowners. This may be a scheduled event, or it may occur during a homeowner emergency. Track and review industry trends and work with production and purchasing departments on improvement opportunities. Seize opportunities to benchmark and share best practices with other division offices and departments. Assist in maintaining a safe, civil, and clean work environment within all work sites. Abide by individual employee safety policies, stay up to date with job site safety training and guidelines, and exercise the courage to intervene and report any unsafe work conditions. Regularly review Customer Care reports and data to identify and execute areas for improvement. Position Qualifications : High School diploma or GED required. A minimum of 3 months of demonstrated experience in home construction including Customer Care or repair; or an equivalent combination of education and experience. A minimum of 1 year of residential, customer care, or construction field experience is preferred, but not mandatory. Must possess a valid Drivers License. Physical Requirements: Frequent balancing, standing, walking, sitting, listening, and speaking. Extensive driving from location to location. Occasional bending, kneeling, crawling, lifting, and/or moving up to 50 pounds Tri Pointe Homes was recognized as a Great Place to Work-Certified company for 2021-2024. To find out more and view our certification click HERE. At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our companys strength relies on the diversity of the team and the unique, innovative ideas everyone contributes. Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices. We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.

Customer Service Representative II

Tech Providers, Ashburn, VA

Job Title: Customer Service Representative II Duration: 6+ month contract with high possibility for extension Location: Ashburn, VA (Onsite) Duties: Enter and verify orders; handle customer phone calls and emails. Manage quotes and issues, update RMAs, and post-sales/quotes follow-ups. Run reports as assigned. Manage accounts and relationships within a territory, working alongside the designated Regional Manager to drive sales growth and revenue. Collaborate daily with the Regional Manager to prioritize workflow, tasks, and activities. Update customer, account, and opportunity information in various databases. Conduct customer needs analyses and recommend appropriate solutions. Support ISO quality systems, policies, and continuous improvement efforts. Assist in training new employees as assigned by the supervisor. Skills: 1-3 years of experience (minimum of 1 year of sales experience preferred). Excellent communication skills, both written and verbal. Outstanding customer service skills. Strong organizational, analytical, and interpersonal skills. Detail-oriented with the ability to multi-task in a fast-paced environment. Previous customer service or technical experience preferred. Education: Associate’s degree or equivalent experience. #J-18808-Ljbffr

Jr Sales Representative

Generator Supercenter of Austin Ashburn, VA

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Training & development Vision insurance Bonus based on performance Opportunity for advancement About Generator Supercenter Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is to joyfully provide comfort and peace-of-mind for our customers, to be an outstanding partner to our suppliers, and to change the lives of our team members by giving direction, respect, and the opportunity for financial growth. Job Description Generator Supercenter of Detroit is looking for a results-driven Sales Representative to actively seek out and engage customer prospects. Note: LEADS ARE PROVIDED, NO COLD CALLING. Main Tasks and Responsibilities: Running appointments with customers based on incoming leads. Visiting customer locations, analyzing customer needs, and putting a detailed proposal together. Negotiate and close the sale. Process order and provide office staff with all required documentation. Spend a certain amount of time managing displays at the big box stores and taking leads if needed. Following up on older leads as tracked within the company system. Maintaining positive business relationships to ensure future sales. Achieve agreed upon sales targets and outcomes within schedule. Outside Sales Reps are required to report into HQ throughout the week as needed. Requirements: Highly motivated and target driven. Excellent selling, communication, and negotiation skills. Prioritizing, time management, and organizational skills. Relationship management skills and openness to feedback. Must have Valid TDL, Good Driving Record, Pass a Background Check and Reliable Transportation. Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization. We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come join us - Be a part of our team! #J-18808-Ljbffr

Home Generator Sales Representative

Generator Supercenter of Austin Ashburn, VA

Benefits: A positive and collaborative work environment Short and Long Term Disability Competitive salary Opportunity for advancement Training & development Company Overview Generator Supercenter is a national company and largest Generac home standby generator provider in the US. We are committed to making a positive impact for our customers and the local communities that we serve. We specialize in Generac home standby generators, warranties, service and monitoring, offering cutting-edge technologies and turn-key service to help our clients with energy confidence and peace of mind. Job Summary We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will have a passion for helping customers with backup power solutions and a proven track record in sales. Responsibilities Generate new business opportunities through prospecting, incoming leads and networking. Educate customers on the benefits of home power solutions. Conduct home site assessments and provide tailored proposals. Collaborate with internal teams to ensure seamless project implementation. Meet and exceed sales targets through effective relationship building. Qualifications Proven experience in sales, with a focus on backup home energy solutions. Strong knowledge of backup energy technologies and industry trends. Excellent communication and interpersonal skills. Prioritizing, time management and organizational skills. Relationship management skills and openness to feedback. Ability to work independently and as part of a collaborative team. Self-motivated with a results-oriented mindset. Bachelor’s degree in a relevant field (preferred). 3+ years of previous experience in residential generator sales. Willingness to travel for client meetings and site visits. #J-18808-Ljbffr

Sales Representative - Critical Facilities

Gilder Search Group Ashburn, VA

Sales Representative - Critical Facilities Pkaza - Ashburn, VA, United States Tagged: Discipline: Sales, Company Type: OEM Company Sales Representative – Ashburn, VA Our client is a niche provider / OEM / Manufacturer of industrial monitoring equipment used in water treatment, healthcare and critical facilities industries. They provide design, commissioning oversight and consulting expertise as it pertains to the company’s OEM product. This company provides monitoring solutions to many of the world's largest organizations and government facilities and also Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting commission packages with products that are uniquely positioned to monitor leading-edge technologies when their competitors cannot. Our client is looking for a Sales Rep to join their team. The focus of this position is to expand the customer base through direct customer and manufacturer representative relationships, as well as working relationships with Consulting Engineers, Electrical / Mechanical Contractors, and General Contractors. The ideal candidate will possess contacts in the Data Center / Critical Facilities Marketplace. They will call on established clients and prospect for new accounts among high-potential Critical Facility end-users, engineers, and subcontractors. The Sales Rep will also be responsible for preparing proposals, presentations, and briefings. A proven track record of consultative data center solutions sales skills is a must, along with a strong background in OEM Sales with electrical / mechanical / fire / building automation / or plumbing. Responsibilities: Pursue opportunities with Data Center Customers, Colos, Government accounts and Industrial / Commercial businesses and sell company's monitoring product line. Establish sales objectives by creating a sales plan to achieve the quota for the region in support of the growth objectives. Schedule sales meetings and presentations with qualified decision makers. Responsible for weekly and monthly reporting to improve pipeline qualification and quality of opportunities pursued. Monitor and discuss the progress of the sales opportunities with sales and senior leadership. Responsible for Scope and Proposal development, perform site surveys and provide scope solutions for customer issues. Utilize the company's CRM tool to track, report, and manage all sales activities. Attend events, trade shows and trade association meetings to facilitate networking opportunities. Qualifications: B/A or B/S a plus. 5 to 10 yrs+ of relevant data center Product / OEM Sales - HVAC, Life Safety, Plumbing, Fire, Monitoring Equipment. Experience selling with OEMs like: Johnson Controls, Schneider Electric, APC, MGE, Liebert / Vertiv, etc. Business Contacts in the desired Region – Critical Facility Executives: C Level (as needed), VP of IT, Director of Facilities, Facilities Managers, etc. Active member of business organizations such as 7x24 Exchange, AFCOM, IEEE, DCD, Bisnow, iMasons, Uptime, etc. Background / Contacts with design / build, construction, commissioning, and operations / maintenance of data centers is a huge plus. Previous experience in the Military / Military Veterans a huge plus! Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc. Must be a team player and be able to build long-term cooperative partner relationships with internal and external individuals who are part of the business development process. Strong organizational skills and the ability to prioritize. Must be able to demonstrate a sustained track record of business development accomplishments as related to new business opportunities. Proficient with Customer relationship management platforms. Proficient with Microsoft Office suite of products (Word, Excel, PowerPoint, etc.). Flexible and open to travel. Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: [email protected] After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at https://www.pkaza.com/jobs/ . If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan. EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate. #J-18808-Ljbffr

Customer Care Warranty Representative

Tri Pointe Homes Holdings, Inc. Ashburn, VA

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end with our customers. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Homes DC Metro is looking for an experienced, enthusiastic individual to join our talented group as a Customer Care Warranty Representative. Position Highlights: To deliver great customer experiences to homeowners, while following company expectations. Position Responsibilities: Respond to homeowner issues in a timely, efficient, neat, courteous, professional, and appropriate manner - related to warranty items that need repair, within the parameters of the warranty manual, company brand/ division guidelines, and Customer Care department’s policies and procedures (this includes communicating in person, phone, email or text). Perform accurate assessments of all service requests submitted by homeowners (to determine what is covered, not covered). Build strong relationships and maintain appropriate and regular contact with homeowners, Customer Care Coordinators, and trade partners with updates regarding Customer Care requests, product information, and warranty coverage details. Conduct follow-up communications with homeowners and trade partners to ensure 100% of all warranty repairs have been completed timely to the homeowner’s satisfaction. Actively participate in Eliant Survey reviews and follow up with homeowners and trade partners to increase survey response rates and satisfaction results. Perform quality control inspections and homeowner orientation within company guidelines. Complete all work orders, orientations/quality walks, purchase orders, and any other Customer Care documents or essential work processes, as assigned, in an accurate and timely manner. Control and be responsible for all warranty costs. Understand regular hourly rates and not to exceed amounts. Negotiate with trade partners and/or investigate above normal estimates and invoices. Track individual expenditures in Concur or other accounting programs. Work collaboratively with sales and construction team members, attend weekly site team meetings, and work with supporting trade partners to deliver quality new homes. Point out any special conditions or issues on existing properties to customers. Develop and maintain up-to-date product and home care knowledge to provide feature, function, and benefits information to homeowners and set proper maintenance and performance expectations. May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. Collaborate with Sales team members to ensure model homes are maintained in excellent condition and are always presentable to homebuyers. Update Customer Care database and/or IT application systems with scheduling dates, service providers, and other information required. Coordinate and schedule trade partners to perform necessary Customer Care repairs in the homeowner’s home. Create and confirm accurate schedules for Customer Care requests that may require more than one trade. Thoroughly understand scopes of work and engage trade partners to improve quality and efficiency. Perform minor home repairs, adjustments, and modifications for homeowners. This may be a scheduled event, or it may occur during a homeowner emergency. Track and review industry trends and work with production and purchasing departments on improvement opportunities. Seize opportunities to benchmark and share best practices with other division offices and departments. Assist in maintaining a safe, civil, and clean work environment within all work sites. Abide by individual employee safety policies, stay up to date with job site safety training and guidelines, and exercise the courage to intervene and report any unsafe work conditions. Regularly review Customer Care reports and data to identify and execute areas for improvement. Must be able to handle Home Warranty claims. Position Qualifications: High School diploma or GED required. A minimum of 3 months of demonstrated experience in home construction including Customer Care or repair; or an equivalent combination of education and experience. A minimum of 1 year of residential, customer care, or construction field experience is preferred, but not mandatory. Must possess a valid Driver’s License. Physical Requirements: Frequent balancing, standing, walking, sitting, listening, and speaking. Extensive driving from location to location. Occasional bending, kneeling, crawling, lifting, and/or moving up to 50 pounds. Compensation & Benefits: Base Salary: The expected Base Salary range for this position is between $33.89 to $41.15 per hour, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday. Bonus: This position is eligible for an annual performance-based cash bonus. Bonuses are earned, calculated and paid in accordance with the terms and conditions of the Company’s applicable incentive plan document. Benefits: In addition to competitive medical, dental and vision coverage, Tri Pointe Homes provides comprehensive benefits to eligible team members and their dependents, including: Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options; generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions; adoption, fitness, tuition and worldwide emergency travel assistance; EAP, grief counseling, and estate/will preparation services; and additional discounts and supplementary employee-paid benefit programs. At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes. We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know. #J-18808-Ljbffr

Sales Representative – Data Center Monitoring

Peter Kazella and Associates, Inc Ashburn, VA

Sales Representative – Data Center Monitoring – Ashburn, VA This position can be anywhere in the US as long as it's near a major DC region or near a major airport. Our client is a niche provider / OEM / Manufacturer of industrial monitoring equipment used in water treatment, healthcare, and critical facilities industries. They provide design, commissioning oversight, and consulting expertise as it pertains to the company’s OEM product. This company provides monitoring solutions to many of the world’s largest organizations and government facilities, as well as Enterprise Clients, Colocation Providers, and Hyperscale Companies. This career-growth minded opportunity offers exciting commission packages with products that are uniquely positioned to monitor leading-edge technologies when their competitors cannot. Our client is looking for a Sales Rep to join their team. The focus of this position is to expand the customer base through direct customer and manufacturer representative relationships, as well as working relationships with Consulting Engineers, Electrical/Mechanical Contractors, and General Contractors. The ideal candidate will possess contacts in the Data Center / Critical Facilities Marketplace. They will call on established clients and prospect for new accounts among high-potential Critical Facility end-users, engineers, and subcontractors. The Sales Rep will also be responsible for preparing proposals, presentations, and briefings. A proven track record of consultative data center solutions sales skills is a must, along with a strong background in OEM Sales with electrical/mechanical/fire/building automation/plumbing. Responsibilities: Pursue opportunities with Data Center Customers, Colos, Government accounts, and Industrial/Commercial businesses to sell the company’s monitoring product line. Establish sales objectives by creating a sales plan to achieve the quota for the region in support of growth objectives. Schedule sales meetings and presentations with qualified decision makers. Responsible for weekly and monthly reporting to improve pipeline qualification and quality of opportunities pursued. Monitor and discuss the progress of the sales opportunities with sales and senior leadership. Responsible for Scope and Proposal development, perform site surveys, and provide scope solutions for customer issues. Utilize the company’s CRM tool to track, report, and manage all sales activities. Attend events, trade shows, and trade association meetings to facilitate networking opportunities. Qualifications: B/A or B/S is a plus. 5 to 10 years of relevant data center Product/OEM Sales experience – HVAC, Life Safety, Plumbing, Fire, Monitoring Equipment. Experience selling with OEMs like Johnson Controls, Schneider Electric, APC, MGE, Liebert/Vertiv, etc. Business Contacts in the desired Region – Critical Facility Executives: C Level (as needed), VP of IT, Director of Facilities, Facilities Managers, etc. Active member of business organizations such as 7×24 Exchange, AFCOM, IEEE, DCD, Bisnow, iMasons, Uptime, etc. Background/Contacts with design/build, construction, commissioning, and operations/maintenance of data centers is a huge plus. Previous experience in the Military/Military Veterans is a huge plus! Experience with Electrical/Mechanical: Navy nukes – EMN, ETN, MMNs, SeaBees, Army – Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc. Must be a team player capable of building long-term cooperative partner relationships with internal and external individuals involved in the business development process. Strong organizational skills and the ability to prioritize. Must demonstrate a sustained track record of business development accomplishments related to new business opportunities. Proficient with Customer Relationship Management platforms. Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.). Flexible and open to travel. Submittal Instructions: Please apply directly by clicking the link below, or you can forward your resume directly to: [email protected] After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at https://www.pkaza.com/jobs/ . If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance and a 401(k) plan. EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate. #J-18808-Ljbffr

Part-Time Retail Sales Representative

Wireless Vision LLC Ashburn, VA

Part-Time Retail Sales Representative T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals! Your Talents: Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs. Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures. Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. Complete accurate paperwork and transactions according to company policies and procedures. Share customer experience with the rest of your team, including Management. Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards. Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades. Build customers confidence by making their experience comfortable and simple while meeting their needs. Engage in service selling and right fitting the customer with the appropriate total technology solution. Assist in other tasks, duties, or projects as assigned by management. Your Experience: Minimum of 6 months experience in retail or another environment with a strong customer focus. Professional, energetic and positive attitude. Excellent written and verbal/interpersonal communications skills. Flexible scheduling availability. Completed High school diploma/GED. Bilingual preferred in certain locations. Must be able to stand for long periods of time (up to 9 hours) on the sales floor. Must be able to move and/or lift up to 25 pounds. What We’ll Offer: Competitive paid time-off program Medical, dental and vision benefits 401k match Phone service discounts Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace #J-18808-Ljbffr

Posted 13 hours ago

OEM Sales Representative – Critical Facilities – Ashburn, VA

Peter Kazella and Associates, Inc Ashburn, VA

OEM Sales Representative – Critical Facilities – Ashburn, VA Our client is a niche provider / OEM / Manufacturer of industrial monitoring equipment used in water treatment, healthcare and critical facilities industries. They provide design, commissioning oversight and consulting expertise as it pertains to the company’s OEM product. This company provides monitoring solutions to many of the world’s largest organizations and government facilities and also Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting commission packages with products that are uniquely positioned to monitor leading-edge technologies when their competitors cannot. Our client is looking for a Sales Rep to join their team. The focus of this position is to expand the customer base. This will be achieved through direct customer and manufacturer representative relationships, as well as working relationships with Consulting Engineers, Electrical / Mechanical Contractors, and General Contractors. The ideal candidate will possess contacts in the Data Center / Critical Facilities Marketplace as well. They will call on established clients and prospect for new accounts among high-potential Critical Facility end-users, engineers, and subcontractors. The Sales Rep will also be responsible for preparing proposals, presentations, and briefings. A proven track record of consultative data center solutions sales skills are a must, along with a strong background in OEM Sales with electrical / mechanical / fire / building automation / or plumbing. Responsibilities: Pursue opportunities with Data Center Customers, Colos, Government accounts and Industrial / Commercial businesses and sell company’s monitoring product line. Establish sales objectives by creating a sales plan to achieve the quota for the region in support of the growth objectives. Ability to schedule sales meetings and presentations with qualified decision makers. Responsible for weekly and monthly reporting to improve pipeline qualification and quality of opportunities pursued. Monitor and discuss the progress of the sales opportunities with sales and senior leadership. Responsible for Scope and Proposal development, perform site surveys and provide scope solutions for customer issues. Utilize the company’s CRM tool to track, report, and manage all sales activities. Attend events, trade shows and trade association meetings to facilitate networking opportunities. Qualifications: B/A or B/S a plus. 5 to 10 yrs+ of relevant data center Product / OEM Sales – HVAC, Life Safety, Plumbing, Fire, Monitoring Equipment. Experience selling with OEMs like: Johnson Controls, Schneider Electric, APC, MGE, Liebert / Vertiv, etc. Business Contacts in the desired Region – Critical Facility Executives: C Level (as needed), VP of IT, Director of Facilities, Facilities Managers, etc. Contacts with Architect and Engineering firms Electrical and Mechanical contractors as the product will be an add on to the design of the data center. Active member of business organizations such as 7×24 Exchange, AFCOM, IEEE, DCD, Bisnow, iMasons, Uptime, etc. Background / Contacts with design / build, construction, commissioning, and operations / maintenance of data centers is a huge plus. Previous experience in the Military / Military Veterans a huge plus! Experience with Electrical / Mechanical: Navy nukes – EMN, ETN, MMNs, Seabees, Army – Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc. Must be a team player and be able to build long-term cooperative partner relationships with internal and external individuals who are part of the business development process. Strong organizational skills and the ability to prioritize. Must be able to demonstrate a sustained track record of business development accomplishments as related to new business opportunities. Proficient with Customer relationship management platforms. Proficient with Microsoft Office suite of products (Word, Excel, PowerPoint, etc.). Flexible and open to travel. Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: [email protected] After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan. EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate. #J-18808-Ljbffr

OEM Sales Representative Critical Facilities Ashburn VA

Pkaza Ashburn, VA

Western Region Sales Representative – Phoenix, AZ Our client is a niche provider / OEM / Manufacturer of industrial monitoring equipment used in water treatment, healthcare and critical facilities industries. They provide design, commissioning oversight and consulting expertise as it pertains to the company’s OEM product. This company provides monitoring solutions to many of the world's largest organizations and government facilities and also Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting commission packages with products that are uniquely positioned to monitor leading-edge technologies when their competitors cannot. Our client is looking for a Sales Rep to join their team. The focus of this position is to expand the customer base. This will be achieved through direct customer and manufacturer representative relationships, as well as working relationships with Consulting Engineers, Electrical / Mechanical Contractors, and General Contractors. The ideal candidate will possess contacts in the Data Center / Critical Facilities Marketplace as well. They will call on established clients and prospect for new accounts among high-potential Critical Facility end-users, engineers, and subcontractors. The Sales Rep will also be responsible for preparing proposals, presentations, and briefings. A proven track record of consultative data center solutions sales skills are a must, along with a strong background in OEM Sales with electrical / mechanical / fire / building automation / or plumbing. Responsibilities: Pursue opportunities with Data Center Customers, Colos, Government accounts and Industrial / Commercial businesses and sell company's monitoring product line. Establish sales objectives by creating a sales plan to achieve the quota for the region in support of the growth objectives. Ability to schedule sales meetings and presentations with qualified decision makers. Responsible for weekly and monthly reporting to improve pipeline qualification and quality of opportunities pursued. Monitor and discuss the progress of the sales opportunities with sales and senior leadership. Responsible for Scope and Proposal development, perform site surveys and provide scope solutions for customer issues. Utilize the company's CRM tool to track, report, and manage all sales activities. Attend events, trade shows and trade association meetings to facilitate networking opportunities. Qualifications: B/A or B/S a plus. 5 to 10 yrs+ of relevant data center Product / OEM Sales - HVAC, Life Safety, Plumbing, Fire, Monitoring Equipment. Have experience selling with OEMs like: Johnson Controls, Schneider Electric, APC, MGE, Liebert / Vertiv, etc. Business Contacts in the desired Region – Critical Facility Executives: C Level (as needed), VP of IT, Director of Facilities, Facilities Managers, etc. Active member of business organizations such as 7x24 Exchange, AFCOM, IEEE, DCD, Bisnow, Imasons, Uptime, etc. Background / Contacts with design / build, construction, commissioning, and operations / maintenance of data centers is a huge plus. Previous experience in the Military / Military Veterans a huge plus! Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc. Must be a team player and be able to build long-term cooperative partner relationships with internal and external individuals who are part of the business development process. Strong organizational skills and the ability to prioritize. Must be able to demonstrate a sustained track record of business development accomplishments as related to new business opportunities. Proficient with Customer relationship management platforms. Proficient with Microsoft Office suite of products (Word, Excel, PowerPoint, etc.). Flexible and open to travel. Submittal Instructions: Please send your resume to [email protected]. After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at https://www.pkaza.com/jobs/ . If you are in Data Center Facilities but this opportunity is not what you are looking for let’s still talk. New openings are coming in weekly and others we are not allowed to post. We also not only keep leads confidential but pay for referrals as well. Company offers competitive salaries and benefits package including medical insurance and a 401(k) plan. EOE/AA Employer M/F/D/V Pkaza, LLC is a third party employment firm. All fees assessed by Pkaza will be paid by our employer that we represent and not by the candidate. #J-18808-Ljbffr

Experienced Outside Property Claim Representative

Travelers Insurance Ashburn, VA

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $65,300.00 - $107,600.00 Target Openings 1 What Is the Opportunity? Job Description Summary Potential for signing bonus of up to $3000. LOCATION REQUIREMENT: This position services Insureds/Agents in and around Chantilly, VA. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. Under moderate supervision, this position is responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity. Handles claims and other functional work involving one or more lines of business other than property (i.e. auto, workers compensation, premium audit, underwriting) may be required. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. What Will You Do? Handles 1st party property claims of moderate severity and complexity as assigned. Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Broad scale use of innovative technologies. Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate. Establishes timely and accurate claim and expense reserves. Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. Negotiates with multiple constituents, i.e.; contractors or insured’s representatives and conveys claim settlements within authority limits. Writes denial letters, Reservation of Rights and other complex correspondence. Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. Meets all quality standards and expectations in accordance with the Knowledge Guides. Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures. Manages file inventory to ensure timely resolution of cases. Handles files in compliance with state regulations, where applicable. Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit. Identifies and refers claims with Major Case Unit exposure to the manager. Performs administrative functions such as expense accounts, time off reporting, etc. as required. Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed. May provides mentoring and coaching to less experienced claim professionals. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states. Must secure and maintain company credit card required. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree preferred. General knowledge of estimating system Xactimate preferred. Two or more years of previous outside property claim handling experience preferred. Interpersonal and customer service skills – Advanced Organizational and time management skills- Advanced Ability to work independently – Intermediate Judgment, analytical and decision making skills - Intermediate Negotiation skills – Intermediate Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively –Intermediate Investigative skills – Intermediate Ability to analyze and determine coverage – Intermediate Analyze, and evaluate damages –Intermediate Resolve claims within settlement authority – Intermediate Valid passport preferred. What is a Must Have? High School Diploma or GED required. A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required. Valid driver's license required. What Is in It for You? Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

Dynamic Environment

Sales Development Representative

Insight Global Ashburn, VA

A company in the Ashburn area is looking for a Sales Development Representative to join their team. This person will be responsible for outbound sales for a embedded software security company. Responsibilities include: Lead generation: Identifying and sourcing potential customers through various channels like cold calling, email outreach, social media, and market research. Lead qualification: Assessing potential leads to determine if they meet the company's ideal customer profile and are ready to move further in the sales process. Prospecting: Reaching out to new leads through phone calls, emails, and other communication methods to introduce the company's offerings and gauge interest. Appointment setting: Scheduling meetings between qualified leads and account executives (AEs). Product knowledge: Understanding the company's products and services to effectively answer prospect questions and address concerns. Data management: Maintaining accurate information about leads and prospects within the CRM system. Relationship building: Establishing rapport with potential customers to nurture leads and build trust. Sales pipeline management: Contributing to the overall sales pipeline by consistently generating qualified leads.

Inside Sales Representative

Nedia Enterprises Ashburn, VA

Job Title: Inside Sales Representative – Fiber Optic Division Location: Northern Virginia (Serving USA & Canada) Salary: Base salary + uncapped commissions and bonus earning potential About Us: At Nedia Fiber Optics Division , we specialize in delivering high-performance fiber optic solutions to meet the connectivity demands of fast-growing industries. As a global distributor, we’re expanding our expertise into the Fiber Optics sector. Our product portfolio includes single-mode and multi-mode fibers, custom cable assemblies, and other advanced communication infrastructure components. We cater to industries like telecommunications, data centers, aviation, automotive, rail, and maritime. We foster a supportive and innovative environment designed to help you achieve your career goals. Join a team that values dedication, growth, and excellence. What You’ll Do: As an Inside Sales Representative, you’ll be instrumental in expanding our market presence across the USA and Canada. Your key responsibilities will include: Prospect and Qualify Leads: Identify and engage potential customers across industries such as internet providers (e.g., Comcast, Verizon), data centers, and sectors like automotive, aviation, medical, and maritime communications. Drive Sales Growth: Promote and sell Nedia’s fiber optic solutions, including single-mode and multi-mode fibers, connectors, adapters, and custom cable assemblies, to meet client needs. Develop Client Relationships: Build strong, long-term relationships with decision-makers and stakeholders, providing tailored solutions to enhance their communication infrastructure. Conduct Consultative Selling: Collaborate with clients to understand their technical requirements, delivering expert advice and customized solutions in partnership with technical teams. Present and Close Deals: Deliver impactful sales presentations, prepare quotes, negotiate terms, and close sales agreements effectively. Pipeline Management: Oversee the complete sales cycle from lead generation to closure, ensuring timely follow-ups and accurate forecasting in CRM systems. Customer Satisfaction: Act as a reliable point of contact for post-sales support, addressing inquiries, resolving issues, and ensuring high client retention rates. Market Analysis: Stay informed about industry trends, competitors, and emerging market opportunities to refine sales strategies and identify growth areas. Product Innovation Feedback: Provide customer feedback to internal teams to enhance product offerings and address market demands. What We’re Looking For: Education: High school diploma required; college degree preferred. Experience: At least 3 years of B2B sales experience, with a proven track record of success in fiber optics, telecommunications, or technology sectors. Product Expertise: Strong knowledge of fiber optic products and their applications, including connectors, cables, and custom solutions. Sales Acumen: Exceptional negotiation, communication, and relationship-building skills with a goal-oriented mindset. Technical Understanding: Ability to comprehend and clearly explain technical concepts and product specifications to diverse audiences. Self-Driven: Motivated to meet and exceed sales targets with a proactive approach. Team Player: Works collaboratively with cross-functional teams, including technical and marketing departments. Technological Proficiency: Skilled in using CRM systems, Microsoft Office Suite, and other sales tools. Why Choose Nedia? Compensation: Attractive salary with unlimited commissions and bonus potential. Professional Development: Access to training programs that enhance your sales and technical skills. Generous Benefits Package: Paid time off and holidays. Comprehensive medical, dental and audio/visual insurance. 401(k) with profit sharing and defined benefit plans. Career Advancement: Opportunities to grow within a dynamic, high-demand industry. Supportive Work Environment: Collaborative culture that values your contributions. How to Apply: If you are a results-driven professional eager to shape the future of communication infrastructure, we invite you to join our team. Submit your resume and a cover letter detailing your experience and motivation. Be Part of Our Vision: Join Nedia Fiber Optics Division to drive innovation and play a vital role in connecting industries through cutting-edge communication solutions.

Posted 13 hours ago

CUSTOMER SUPPORT REPRESENTATIVE

Loudoun Water Ashburn, VA

Loudoun Water is a public utility that provides water and wastewater services to customers in Loudoun County. We offer highly competitive salaries, a stable work environment and excellent employee benefits.Loudoun Water has an immediate opening for a Customer Support Representative at our Administrative Services facility in Ashburn which serves as the primary point of contact for our customers. Responsibilities include: Answering incoming calls from customers who want to start and stop service, inquire about usage, update contacts, create work orders, and provide general information including billing questions. Demonstrate professionalism and courtesy at all times; effectively and efficiently work with customers and clients both internal and external and maintain confidentiality. Attention to detail, reliability, and computer database entry a must.Requirements: Graduation from high school with one year of office clerical experience and one year of direct service, preferably with a public utility. Ability to work as a team member, follow established procedures, excellent communication and interpersonal skills is required. Work overtime as needed.Apply online at www.loudounwater.org. Salary DOQ. Position will remain open until filled. EOE