Jobs for Manager Trainee

Shift Manager

*Shift Manager-Pay Rate Up to $15.00*This job posting is for a position in a restaurant owned and operated by an independentfranchisee and not McDonald's USA. This franchisee owns a license to useMcDonald's logos and food products, for example, when running therestaurant. However, this franchisee is a separate company and a separateemployer from McDonald's USA. If you are hired for the job described inthis posting, the franchisee will be your employer, not McDonald'sUSA. Only the franchisee is responsible for employment matters at the restaurant,including hiring, firing, discipline, supervisions, staffing, and schedulingemployees. McDonald's USA has no control over employment matters at therestaurant. McDonald's USA will not receive a copy of your employmentapplication and it will have no involvement in any employment decisions,including whether you receive an interview for the job or whether you arehired. Description:Shift Managers perform a variety of tasks, which may include planning for each shift,monitoring performance during the shift, taking action to ensure the team ismeeting McDonald's standards, monitoring safety, security, and profitability,and communicating with the next Shift Manager to help prepare him/her to run agreat shift, too. Shift Managers may also be responsible for meeting targetsduring their shifts and for helping their assigned Departments meet theirgoals.As a Shift Manager, you may be responsible for:- Daily Food Safety checklist / practices-Internal Communication - Cash/ Inventory Management- Daily Maintenance and Cleanliness- Managing Crew-Safety Food Production-Exceptional Customer Service / Hospitality-Safety and Security knowledge / following policy & procedures- Crew Scheduling+ Never pay cash to anyone /Vendor at the McDonald's locationThis job posting contains some information about what it is like to work in aMcDonald's restaurant, but it is not a complete job description. People whowork in a McDonald's restaurant perform a number of different tasks every day,and this posting does not list all of the essential functions of this job.Previous leadership experience is preferred, ideally within a restaurant, retail orhospitality environment. We're looking for positive team players with aflexible schedule who like to have fun, with the passion to work the famouslyfast paced McDonald's environment. You must be 18 years or older to be amanager in our operated restaurants.Requirement-Be Professional, politeBe on time, come to work as schedule, be a role model.Honest Communication Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. + Handling Customer Complaints at the store level: + Covid-19 Protective practicing, protecting our crew /customers while running shift.+ Training on new products, attend Nabit WebcastBenefit:Shift Managers at competitive rates! eligible for incredible benefits including:+ Starting hourly rates from up to $15.00/hr. depending on experience and availability+ Paid Time Off (after one year of continuous employment+ Flexible working hours (Agree upon with the GM at the McDonald's)+ McDPerks Discounts at retailers like Costco, Apple, Automobile Discounts, and Mobile Phone Plan discounts!+ Up to $2500 Tuition Assistance for College Courses+ Free Uniforms (Shirts/ties/bows)+ Discounted meal with every shift!+ Every employee earns paid time off+ Career Advancement Opportunities for those looking to grow. + Employee Referral Bonuses + Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Medical, dental and vision coverage (after one year of continuous employment)+ Yearly Review+ Pay Raise based on Performance.By applying to this position, I understand that I am applying to work at arestaurant that is owned and operated by an independent franchisee, notMcDonald's USA. I understand that this franchisee is a separate companyand a separate employer from McDonald's USA. Any information I provide inthis application will be submitted only to the independent franchisee, who isthe only company responsible for employment matters at this restaurant. Irecognize that the independent franchisee alone will make all decisionsconcerning employment matters, including hiring, firing, discipline,supervision, staffing and scheduling. By applying for a job at afranchisee operated restaurant, I understand that the information I providewill be forwarded to the franchisee organization in order for that organizationto reach out to me and process and evaluate my application. I acknowledge thatMcDonald's USA will not receive a copy of my employment application and willhave no involvement in any employment decisions regarding me, including whetherI receive an interview or whether I am hired to work for the franchisee. Iunderstand that I need to contact the franchise organization for informationabout its privacy practices.Requsition ID: PDX_MC_59A58F78-6CAF-4428-B6F3-219ADECC9E38_72273McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Dynamic Environment

Plant Health Care Specialist Trainee

Bartlett Tree Experts Ashburn, VA

OverviewIf you enjoy working outdoors in a professional and safe environment, consider a career with Bartlett Tree Experts! At Bartlett, we value a strong culture of excellence in safety, scientific research, lifelong learning, and career development. We are seeking entry-level Plant Health Care Specialists who are ambitious self-starters, that have a passion for preserving and caring for trees. This position will focus on monitoring, evaluating, and providing the plant health care needs of trees and shrubs on commercial and residential properties. BenefitsWe offer competitive compensation, as well as: A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NCTo find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett.ResponsibilitiesTo ensure your success, we provide hand on training provided by Bartlett's dedicated team of arborists. As a Plant Health Care Specialist Trainee, you will play an important role in: Learning to perform all functions of integrated pest management programs, including: Performing tree and shrub care treatments using spray, tree injection, and soil injection tools as prescribed by the Arborist Representative Communicating with clients regarding work performed during site visits Mixing and applying pesticides and fertilizers to trees and shrubs according to diagnosis, safety procedures, label instructions, and state laws Properly maintaining and operating equipment and vehicles (hand tools, spray agitators, portable spray equipment, and other machinery) Completing accurate record-keeping and reporting daily Safely driving a company vehicle to multiple properties throughout the day Working as a member of a tree care crew, under the Arborist Crew Leader's supervision during the off-season Qualifications A passion for nature, the environment, and the outdoors Ability to pass a criminal background check Interest in working outdoors year-round, performing manual labor in all weather conditions Ability to obtain a Commercial Pesticide Applicator License – we will pay for the cost of the exam and help you prepare! Valid driver's license and clean motor vehicle record Degree in Arboriculture, Forestry, Horticulture, Plant Science, Landscape Management, Environmental Science or a related field OR prior experience working in the tree care industry if preferred but not requiredThe F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.Location : Name AshburnLocation : State/Province VACategory Plant Health CareLatest Post Date: englishcareers 11/11/2025Type Regular Full-Time

Immediate Start

QSR Restaurant Manager Trainee 5191

Circle K Ashburn, GA

Location: 823 E Washington Ave, Ashburn, Georgia 31714Availability - Shift/DaysFull time Flexible AvailabilityRestaurant Manager Trainee Job SummaryThis position is to prepare the candidate for the Restaurant Manager role. After a designated period of training, the Restaurant Manager Trainee (RMT) may be responsible for managing the day-to-day operations of a designated Company operated Restaurant for a period of no longer than 90 days. The RMT may have partial or full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.Restaurant Manager Trainee ExpectationsProvides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessaryRecruits, interviews, selects, hires, and completes onboarding for all positionsMaintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completionEstablishes build to’s and maintains the production management systemDirects team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulationsSupervises and coaches team members to follow guidelines for food preparation and production managementEnsures team members are properly trained on Brand and Company standards on an ongoing basisCascades all relevant information and maintains communication boardImplements new Brand campaigns and conducts new product trainingEnsures product quality, food safety, and operational standards are metMonitors and ensures accuracy of all cash, sales, and inventory control recordsCommunicates as required with the district managerResponsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as requiredGuarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenanceCompletes reports on all incidents following our 5-minute rule policyOwnership for all financial and operational metrics, resulting in a profitable restaurantConducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performanceImplements progressive discipline to address deficiencies in performance or failure to adhere to Company policies or regulatory requirements.Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to WinRestaurant Manager Trainee BenefitsMedical, Dental, Vision, Term Life and AD&D plansFlexible spending and health savings accountsShort-Term and Long-Term DisabilityVacation, Holiday, Personal, and Sick paid time offMatching 401(k)Tuition ReimbursementStock Purchase PlanEmployee Discount ProgramDiscount Meal BenefitWellness PlanMobile Phone Benefit (GM)Wait periods may applyRestaurant Manager Trainee QualificationsMinimum of 1‑2 years restaurant management experience preferredProficient in Microsoft Office SuiteValid state Driver’s License requiredServ Safe© Manager certification preferredOpen availability requiredExcellent communication skillsMotivates, coaches, and leads team membersActs with integrity; keeps commitmentsContagious positive attitudeConflict management skillsExhibits a sense of urgencyLeads by exampleFocuses on achieving results while having fun!Team player who can work well with others or independentlyFrequently bend, twist at waist, kneel, squat, stand, and walkOccasionally climb and descend laddersTolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noisesReach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overheadPush, pull, lift, and carry up to 10 lb. frequently and up to 50+ lb. occasionally, including lifting from ground to overheadCircle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.This Job Description indicates the general nature and level of work to be performed in this position and is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.Seniority level: InternshipEmployment type: Full-timeJob function: Management and ManufacturingIndustry: Retail#J-18808-Ljbffr

Aspiring QSR Restaurant Manager – Hands-On Trainee

Circle K Ashburn, GA

A leading convenience store company is seeking a Restaurant Manager Trainee in Ashburn, Georgia. This role involves learning to manage daily operations, providing excellent guest service, and supervising team members. The ideal candidate should have prior restaurant management experience and excellent communication skills. This position offers robust training opportunities and various employee benefits including medical and dental plans.#J-18808-Ljbffr

Immediate Start

Arborist Climber Trainee

Bartlett Tree Experts Ashburn, VA

If you enjoy working outdoors in a professional and safe environment, consider a career with Bartlett Tree Experts! At Bartlett, we value a strong culture of excellence in safety, scientific research, lifelong learning, and career development.As an Arborist Climber Trainee, you will be an integral member of a tree care crew working alongside Bartlett's dedicated team of arborists, gaining practical field experience in scientific tree and shrub care on commercial and residential properties. This is a unique entry-level opportunity to develop your career in arboriculture through hands-on, on-the-job training.We offer competitive compensation, as well asA safety-first culture and professional workplaceAdvancement opportunities - we promote from withinMedical, dental, vision, life, and disability insurance401k retirement planPaid time off and holidaysIndustry credential/license pay increases - we encourage and invest in your professional developmentCompany provided uniforms, PPE, gear, and equipmentBoot reimbursement up to $150Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NCAs an Arborist Climber Trainee, you will play an important role inLearning through on-the-job training to safely perform all aspects of arboriculture, includingTree climbingPruningRiggingCabling and bracingRemovalsProperly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts)Implementing work zone safety proceduresAssisting Arborist Climbers and Arborist Crew Leaders working on the ground and aloftAssisting with driving, backing, dumping, and parking dutiesLearning, understanding, and adhering to all safety rules and company safety policiesA passion for nature, the environment, and the outdoorsAbility to pass a criminal background checkInterest in working outdoors year-round in all weather conditionsValid driver's license and clean motor vehicle recordA positive attitude, willingness to learn, and ability to work on a multi-disciplinary teamPrior tree care, landscaping, forestry, turf care, or horticulture experience is preferred but not requiredDegree in Arboriculture, Forestry, Horticulture, Turfgrass, Environmental Science, Plant Science, Outdoor Recreation, Agriculture or a related field is preferred but not requiredThe F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.#J-18808-Ljbffr

Multi-Line Adjuster Trainee

GEICO Ashburn, VA

Multi-Line Adjuster TraineeWe are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Trainee! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims.Our industry-leading, paid training, which includes 3-weeks of required hands-on experience at our Ashburn, VA training facility will teach you the ins and outs of physical damage adjusting. We will provide the resources and training so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally as motivated as they are compassionate. Your unique skillset, along with the latest adjusting tools and tech, will help you.Qualifications & SkillsValid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permitsWillingness to be flexible with primary work location position may require either remote or field workSolid computer, mechanical aptitude, and multi-tasking skillsEffective attention to detail and decision-making skillsAbility to effectively communicate, verbally and in writing, and willingness to expand on these abilitiesMinimum of high school diploma or equivalent, college degree or currently pursuing preferredAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.The GEICO Pledge:Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 hours ago

Client Consulting Manager

Visa Ashburn, VA

OverviewVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.Progress starts with you.Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.ResponsibilitiesThe Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Manager to join our consulting practice and play a role in developing high impact projects for Visa’s clients in the North America region. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.Potential engagements could cover topics like product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement. Example projects could be the following (not exhaustive):How should a Bank or Credit Union expand market share in consumer market?How should a Bank or Credit Union grow their credit card portfolio while mitigating credit risk?How should a Bank or Credit Union optimize their revenues?How should a Bank or Credit Union drive increased spend in specific segments?Specific responsibilities include:Proactively engage with Visa internal teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Issuing Bank Partners.Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core businessPartner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesProduce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.QualificationsBasic Qualifications5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhDPreferred Qualifications6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhDStrong analytical skills, with demonstrated intellectual and analytical difficultyOutstanding communication, storytelling and facilitation skillsCollaborative, diplomatic, and flexible, able to work effectively in matrixed organization.Prior experience at large management consulting firm or US Financial InstitutionExperience using financial indicators to measure business performance with a significant focus on impacting return on investmentSelf-motivated, results oriented individual with the ability to handle numerous projects concurrentlyKnowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experienceTechnologically savvy, curious, up to date with digital trends and applicationsIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a Director within VCA.Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel 5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for this position is 121,100.00 to 193,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.#J-18808-Ljbffr

Posted 2 hours ago

Client Consulting Manager

PowerToFly Ashburn, VA

OverviewVisa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.The Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Manager to join our consulting practice and play a role in developing high impact projects for Visa’s clients in the North America region. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.Potential engagements could cover topics like product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement. Example projects could be the following (not exhaustive):How should a Bank or Credit Union expand market share in consumer market?How should a Bank or Credit Union grow their credit card portfolio while mitigating credit risk?How should a Bank or Credit Union optimize their revenues?How should a Bank or Credit Union drive increased spend in specific segments?ResponsibilitiesProactively engage with Visa internal teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Issuing Bank Partners.Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core businessPartner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesProduce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceQualificationsBasic Qualifications5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhDPreferred Qualifications6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhDStrong analytical skills, with demonstrated intellectual and analytical difficultyOutstanding communication, storytelling and facilitation skillsCollaborative, diplomatic, and flexible, able to work effectively in matrixed organization.Prior experience at large management consulting firm or US Financial InstitutionExperience using financial indicators to measure business performance with a significant focus onimpacting return on investmentSelf-motivated, results oriented individual with the ability to handle numerous projects concurrentlyKnowledge and understanding of banking operations and/ or payment schemes, including products& services, business systems and processes, marketing initiatives and card issuing experienceTechnologically savvy, curious, up to date with digital trends and applicationsIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a Director within VCA.Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel 5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for this position is 121,100.00 to 193,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.#J-18808-Ljbffr

Posted 2 hours ago

Client Consulting Manager

Visa Inc. Ashburn, VA

Visa Consulting and Analytics (VCA)drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.The Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the UnitedStates. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. TheVCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Manager to join our consulting practice and play a role in developing high impact projects for Visa’s clients in the North America region. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both thepreferred brand and a unique business partner.Potential engagements could cover topics likeproduct development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement. Example projects could be the following (not exhaustive):How should a Bank or Credit Union expand market share in consumer market?How should a Bank or Credit Union grow their credit card portfolio while mitigating credit risk?How should a Bank or Credit Union optimize their revenues?How should a Bank or Credit Union drive increased spend in specific segments?Specific responsibilities include:Proactively engage with Visa internal teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Issuing Bank Partners.Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core businessPartner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesProduce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Basic Qualifications5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhDPreferred Qualifications6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhDStrong analytical skills, with demonstrated intellectual and analytical difficultyOutstanding communication, storytelling and facilitation skillsCollaborative, diplomatic, and flexible, able to work effectively in matrixed organization.Prior experience at large management consulting firm or US Financial InstitutionExperience using financial indicators to measure business performance with a significant focus onimpacting return on investmentSelf-motivated, results oriented individual with the ability to handle numerous projects concurrentlyKnowledge and understanding of banking operations and/ or payment schemes, including products& services, business systems and processes, marketing initiatives and card issuing experienceTechnologically savvy, curious, up to date with digital trends and applicationsIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a Director within VCA.Work Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for this position is 121,100.00 to 193,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.#J-18808-Ljbffr

Posted 2 hours ago

Shift Leader Trainee

Burger King Ashburn, VA

Shift Leader TraineeCultivating A Better WorldFood served fast doesn't have to be a typical fast-food experience. Burger King has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of the food industry. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to become the world's most caring company.What's In It For YouTuition assistanceFree employee mealsHealth, Dental, Vision InsuranceCompetitive compensationFull and part-time opportunitiesBK Scholars ProgramOpportunities for advancement (80% of managers started as Crew)Your Day In The LifeLead the restaurant during shift, deliver superb guest service, and recognize our team members for a job well-done each shiftDelegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guestLead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanlinessSetting shift up for success- whether opening, mid or closing shiftAbility to set goals and convert plans into actionPerform other related duties as required and assignedWhat You'll Bring To The TableMinimum of High School Diploma or equivalent requiredMust be 18 years of age or olderPrevious management or leadership experience requiredCustomer service experience preferredExcellent guest service skills and the ability to communicate efficiently to help keep all team members informedPosition InformationCompany: DC Burger, Inc.Position: Shift Leader TraineeStatus: Part TimeShift: First (Day), Second (Afternoon)Req #: 9845726Location: 44091 Ashburn Shopping Plaza, Ashburn, US, VA, 20147Job Category: Restaurant Crew

Posted 2 hours ago

Operations Manager / Project Manager II

Agil3 Technology Solutions (A3T) Ashburn, VA

Operations Manager / Project Manager IIThe Operations Manager / Project Manager II is responsible for day-to-day management of operations under the contract. This role oversees staffing, scheduling, resource allocation, and operational performance to ensure Tier I, Tier II, and agency support services meet contractual performance standards. The Operations Manager coordinates with the Program Manager, Supervisors, and stakeholders to deliver consistent, customer-focused, and compliant IT service desk support.Key ResponsibilitiesManage daily operations, including call, chat, email, and ticket handling across Tier I, Tier II, and optional tasks teams.Implement and enforce the Operations Management SOP, ensuring processes are followed and adjusted for operational needs.Provide 24x7 supervisory coverage planning, including shift scheduling, workload balancing, and resource adjustments during high-volume periods.Monitor performance metrics (service levels, response times, resolution rates, AQLs) and implement corrective actions to ensure contractual compliance.Serve as the primary point of escalation for supervisors and leads regarding operational or staffing issues.Coordinate incident management and participate in major incident bridge calls, ensuring customer impact is accurately communicated and resolved.Deliver operational event reporting, including after-action reviews, root cause analysis, and recommendations for improvement.Oversee onboarding, training, and performance of Tier I and Tier II staff, ensuring compliance with training SOPs and CBP standards.Collaborate with Program Manager on Program Management Reviews (PMRs) and provide inputs to weekly and monthly reporting.Support incoming and outgoing transition activities, including knowledge transfer and staff integration.Maintain compliance with IT security policies, including handling of Personally Identifiable Information (PII).Coordinate with leadership to adapt operations to evolving requirements, including new technologies and applications.Minimum QualificationsEducation: Bachelor's degree in Information Technology, Business Administration, or related field. Equivalent experience may be substituted.Experience:Minimum 7 years of experience in IT operations management or service desk management.At least 3 years of IT service desk supervisory experience managing multi-site or 24x7x365 operations.Experience with ITIL-based service delivery, major incident management, and performance reporting.Strong background in staffing, scheduling, and resource allocation for large teams (50+ personnel).Certifications:ITIL v4 Foundation (required).PMP or equivalent Project Management certification (preferred).Skills:Strong leadership, communication, and interpersonal skills.Ability to manage high-pressure operational environments.Proficiency with IT Service Management (ITSM) tools (e.g., ServiceNow, Remedy).Analytical and problem-solving skills with focus on continual service improvement.Other RequirementsMust be a U.S. Citizen.Must pass background investigation.Willing to work flexible hours to support 24x7x365 operations.Occasional travel may be required.Company OverviewAgil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team.A3T offers excellent benefits to enhance the work-life balance, including:Medical InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term & Long-Term Disability401k Retirement Savings Plan with Company MatchPaid HolidaysPaid Time Off (PTO)Tuition and Professional Development AssistanceParking/Travel Reimbursement (metropolitan areas)

Posted 2 hours ago

Store Manager

Dunkin' Ashburn, VA

Restaurant ManagerA Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.Aggressive starting salariesQuarterly BonusPaid PTO401k plan with 4% matchingMedical Dental VisionLife insurance*Disability insurance*Able to perform all responsibilities of restaurant team membersLead team meetingsDeliver training to restaurant team membersEnsure Brand standards, recipes and systems are executedCreate and maintain a guest focused culture in the restaurantReview guest feedback results and implement action plans to drive improvementCommunicates restaurant priorities, goals and results to restaurant team membersExecute new product roll-outs including training, marketing and samplingMaintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable lawsControl costs to help maximize profitabilityCompletion of inventory on a periodic basis as determined by FranchiseeCompletion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standardsCompletion of DCP and other vendor ordersConduct self-assessments and corresponding action plansEnsure restaurant budget is met as determined by FranchiseeManages cash over/short in restaurant and ensures team members are following franchisee's cash management policiesEngages with Dunkin' Brands Field Operations team as appropriateRecruit, hire, onboard and develop restaurant team membersPlan, monitor, appraise and review employee performanceCoach restaurant team members to drive sales, improve profitability and guest satisfactionBasic computer skillsFluent in spoken and written EnglishBasic math and financial managementPrevious leadership experience in retail, restaurant or hospitalityCollege Degree preferredStrong analytical skills and business acumenWorks well with others in a fun, fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and embrace changeAbility to train and develop a teamGuest focusedTime ManagementProblem solvingMotivating othersStanding on feetRepetitive motion including bending, stooping and reachingLifting packages (if applicable)Wearing a headset (if applicable)Working in a small space

Posted 2 hours ago

Project Manager

Pavion Ashburn, VA

Project ManagerPavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.comPavion and our family of companies are seeking a talented and motivated Project Manager to join our security business unit.Primary Responsibilities:Project Planning and InitiationDefine project scope, objectives, and deliverables in collaboration with clients and stakeholdersDevelop detailed project plans, timelines, and budgetsResource ManagementCoordinate internal resources and third-party contractors/vendorsAllocate and manage resources to ensure project milestones are metClient and Stakeholder CommunicationServe as the primary point of contact for clients throughout the project lifecycleMaintain regular communication with stakeholders, providing updates on progress, risks, and solutionsExecution and MonitoringOversee day-to-day operations of projects to ensure they remain on trackMonitor project performance using appropriate systems, tools, and techniquesRisk ManagementIdentify potential project risks and develop mitigation strategiesRespond promptly to issues, ensuring minimal impact on project timelines and deliverablesCompliance and Quality AssuranceEnsure projects adhere to company policies, industry standards, and regulatory requirementsConduct quality checks to ensure project deliverables meet specifications and client expectationsDocumentation and ReportingMaintain accurate project documentation, including contracts, schedules, and change ordersPrepare regular status reports for internal and external stakeholdersBudget and Cost ControlManage project budgets and track expenses to avoid overrunsIdentify opportunities for cost savings without compromising qualityTeam Leadership and CollaborationLead and motivate project teams to achieve project objectivesFacilitate collaboration between cross-functional teams to ensure alignmentCloseout and HandoverEnsure proper project closeout, including client sign-offs and final documentationConduct post-project reviews to identify lessons learned and opportunities for improvementBasic Qualifications:Bachelor's degree in Business, Engineering, IT, or a related field preferred3-5 years of project management experience, preferably in [industry-specific area, e.g., security, IT, construction, etc.]Strong understanding of project management methodologies (Agile, Waterfall, etc.)Experience using project management tools such as Asana, Jira, Trello, or Microsoft ProjectFamiliarity with budgeting, forecasting, and financial management principlesExcellent leadership, communication, and interpersonal skillsStrong problem-solving abilities and a proactive mindsetAbility to manage multiple projects simultaneously while maintaining attention to detailPreferred Qualifications:PMP (Project Management Professional) or CAPM (Certified Associate in Project Management)Agile certifications such as CSM (Certified Scrum Master) or SAFe AgilistDisclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Posted 2 hours ago

Assistant Manager

Pizza Hut Ashburn, VA

Assistant ManagerPosition: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary: Reports to Restaurant General Manager - Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Duties/Responsibilities:Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements:Be A Customer Maniac! - All RolesServ Safe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9

Posted 2 hours ago

Change Manager

Clearance Jobs Ashburn, VA

Change ManagerManTech seeks a motivated, career and customer-oriented Change Manager to join our team in Ashburn, Virginia. This is a hybrid position. This position is supporting the Customs and Border Protection (CBP) Traveler Processing Vetting Services (TPVS) program. The mission objective is to provide operational support and modernization to the technology and applications supporting the processing of travelers at U.S. ports of entry. This critical program leverages agile methodologies to deliver secure, efficient, and user-friendly systems for CBP officers and the traveling public.Responsibilities include but are not limited to:Develop and execute comprehensive change management strategies and plans to support the adoption of new software releases and the CI/CD pipeline leveraging GitHub, Harness, and Jira.Conduct stakeholder analysis to identify the impact of changes on various user groups within CBP and develop tailored communication and engagement plans.Create and deliver communication materials, training programs, and support resources to inform and prepare end-users for upcoming changes related to the software development lifecycle and deployment processes.Facilitate change readiness assessments to evaluate the organization's capacity to absorb changes and identify potential resistance points.Collaborate closely with the software development teams, product owners, and other stakeholders to ensure change management activities are integrated into the project lifecycle.Monitor the effectiveness of change management interventions, gather feedback, and make necessary adjustments to optimize adoption and minimize disruption.Manage and track change requests, ensuring proper documentation, assessment of impact, and communication of decisions within the Jira system.Minimum Qualifications:Bachelor's degree in computer science, information technology, or a related field (Permitted experience exchange: High School diploma and 6 years of additional experience or associate's degree and 4 years of additional experience may be exchanged in lieu of a required bachelor's degree)Demonstrated experience developing and implementing change management strategies for software development initiatives.Experience working with large programs with distributed Agile teams.Familiarity with CI/CD pipelines and related tools such as GitHub, Harness, and Jira.Strong understanding of change management methodologies and best practices (e.g., ADKAR, Prosci).Excellent communication, facilitation, and interpersonal skills with the ability to interact effectively with diverse stakeholders.Preferred Qualifications:Ten (10) years of experience working in a software development environment.Prosci Certified Change Management Practitioner or other relevant change management certifications.Experience working with the Department of Homeland Security (DHS) or Customs and Border Protection (CBP).Familiarity with agile software development methodologies.Experience in developing and delivering training programs for technical audiences.Strong analytical and problem-solving skills with the ability to identify and address resistance to change.Clearance Requirements:CBP BI PreferredMust have an Active Public Trust Clearance or be able to obtain one prior to starting.US CitizenshipPhysical Requirements:Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

Posted 2 hours ago

Program Manager II

Clearance Jobs Ashburn, VA

Program Manager IIFor more than a decade, Karthik Consulting has been a reliable and trusted advisor to our government customers, providing independent and unbiased recommendations and solutions to mitigate risk and help solve IT issues. We bring the innovation, passion, and agility of the commercial sector to meet the unique challenges of this competitive space. Karthik Consulting is seeking a Program Manager II with the below skillset.Position Overview:The Program Manager II serves as the primary contractor point of contact for the Contracting Officer Representative (COR) and government senior-level managers, providing comprehensive oversight of the Technology Service Desk services supporting over 65,000 CBP employees, contractors, and trade partners across 1,800+ locations worldwide.Essential Functions:Strategic Leadership: Direct the overall program management of 24x7x365 technology service desk operations, ensuring seamless delivery of Tier I, Tier II, and ACE Account Service Desk support across multiple geographic locations.Government Relations: Serve as the principal interface with CBP leadership, maintaining regular communication with the COR, program office, and senior government officials regarding operational performance, strategic initiatives, and program outcomes.Performance Management: Oversee achievement of all Acceptable Quality Levels (AQLs), including ?85% Service Level Answer Time, ?90% Email Processing, and ?80% First Contact Resolution metrics.Risk Management: Identify, assess, and mitigate operational risks while ensuring continuous compliance with DHS security requirements and CBP enterprise architecture standards.Resource Optimization: Direct staffing strategies that maintain adequate coverage across three primary locations (Ashburn, VA; Orlando, FL; San Antonio, TX) while managing complex background investigation timelines.Required Qualifications:Minimum five (5) years of experience managing a 24-hour a day, 7-day per week Information Technology service desk operation with at least 50 staff members.Demonstrated ability to lead large, geographically distributed teams while maintaining high performance standards and customer satisfaction ratings.Comprehensive understanding of ITIL best practices, service management tools (ServiceNow), and federal IT security requirements.Must obtain and maintain favorably adjudicated CBP T4 or T5 background investigation.Exceptional written and verbal communication skills with proven ability to brief senior government officials and prepare comprehensive program reports.Preferred Qualifications:Previous experience managing federal IT service desk operations.Knowledge of CBP systems and applications.Project Management Professional (PMP) certification.ITIL Foundation or higher certification.Experience with Amazon Connect call management systems.Performance Metrics:Customer Satisfaction: ?90% favorable ratings.Operational Event Handling: ?90% events properly notified and documented.Program Management Quality: ?90% quality score on deliverables.Team Performance: Achievement of all established service level agreements.Primary Duties and Responsibilities:Strategic Leadership and Government Relations:Serve as Primary COR Interface: Function as the contractor's principal point of contact for the Contracting Officer Representative (COR) and government senior-level managers.Government Briefings: Brief TSD government leadership on daily, weekly, and/or monthly performance as requested.Strategic Communication: Maintain regular communication with CBP leadership regarding operational performance, strategic initiatives, and program outcomes.Staffing and Resource Management:24x7 Supervisory Coverage: Schedule and supervise contractor personnel, ensuring appropriate coverage across all tasks and ensuring staff supports one task at a time.Monitor Workforce Management: Continuously monitor and manage the TSD's call, chat, email, and ticket workflow, adjusting staffing and assignments to mitigate impact of call volume spikes and/or staffing shortages.Multi-Location Supervision: Ensure supervisory coverage on all shifts as well as at least one supervisor covering each associated location (Ashburn, Virginia; Orlando, Florida; San Antonio, Texas).Background Investigation Management: Follow CBP policies and procedures for timely onboarding and off-boarding of contract staff, including ensuring all prospective contractor personnel complete background investigation (BI) forms within 30 days of notification of eligibility.Quality Assurance and Performance Management:Performance Oversight: Ensure contractor performs all functions and meets performance objectives identified in the PWS, including Addendum A Quality Assurance Criteria and Measurements.Real-time Monitoring: Continuously monitor staffing, agent availability/productive status, and contact volume to ensure contact handling is performed within service delivery objectives.Operational Event Management: Identify and report "operational events" (spikes in volume and/or wait times) to government in a timely manner, and provide an "after action report" that identifies root cause, actions taken to mitigate, and plans for improvement after each operational event.Process Compliance: Ensure work performed by contract personnel complies with existing CBP TSD Processes and Procedures and provide objective evidence of compliance as requested.Continuous Improvement: Identify ways to maximize and continuously improve First Contact Resolution (FCR).Deliverable Management:Document Delivery: Deliver effective Standard Operating Procedures (SOPs), performance reports, and other deliverables (outlined in Section 6 of the PWS) accurately and on time.Customer Feedback Integration: Review and respond to customer feedbackincluding from customer satisfaction surveys and from customers reaching out directly to TSDand apply that feedback to continuous improvement initiatives.Lead Improvement Initiatives: Drive customer-focused improvements in resource planning, management, and training.Analyze Support Trends: Analyze trends in incoming support requests to devise methods to reduce incoming call and email volume.Knowledge and Service Catalog Management:Technology Support Planning: Provide input and guidance concerning support requirements related to new technologies introduced to CBP that require TSD supportincluding identifying and flagging knowledge articles for revision and identifying knowledge gaps for potential knowledge article creation.Template Management: Manage the development, revision, and use of templates and scripted responses for trouble tickets and email correspondences (currently 10 active ServiceNow ticket templates and 200 pre-scripted email responses).Knowledge Management Collaboration: Assist the government Knowledge Management team in maintaining TSD's Knowledge Management System (KMS) library of roughly 500 articlesincluding reviewing, creating, and updating KMS documents as support needs require.Self-Service Catalog Support: Assist in the creation and management of self-service catalog items.Training Oversight:Training Program Management: Ensure contract personnel are adequately trained in the tools, processes, procedures, and customer service best practices required to perform the services outlined in the PWS.Curriculum Implementation: Follow existing formal training curricula for new hire training as well as refresher and remedial training for experienced agents.Training Evaluation: Monitor "post training" work (including monitoring of new hires and work performed after recurring or remedial training) to ensure agents are following instruction provided in training.Compliance Training: Ensure contractor personnel take all government-mandated training within deadlines established by TSD Government Leadershiptracking completion of training and reporting to TSD government leadership.

Posted 2 hours ago

Commissioning Senior Manager

Equinix Ashburn, VA

Commissioning ManagerEquinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.Job SummaryResponsible for the planning and coordinating of the commissioning for large-scale greenfield data centers and retrofit live data centers.Why This JobCritical Role in Infrastructure Reliability: As a commissioning manager, you would play a vital role in ensuring that Equinix's data centers operate at peak efficiency and reliability. Your expertise in overseeing the commissioning process directly impacts the performance and uptime of critical infrastructure, which is essential for maintaining customer trust and satisfaction.Contribution to Sustainability Initiatives: Equinix is committed to sustainability and reducing its carbon footprint. In this role, you would have the opportunity to implement energy-efficient systems and practices during the commissioning phase, aligning with the company's mission to create a more sustainable digital world and helping to meet ambitious environmental goals.Collaboration with Innovative Technologies: Working at Equinix means being at the forefront of technological advancements in the data center industry. As a commissioning manager, you would collaborate with cross-functional teams to integrate cutting-edge technologies, enhancing operational capabilities and driving innovation that supports Equinix's mission to connect businesses and empower digital transformation.Impact on Global Connectivity: Your work would directly contribute to Equinix's mission of enabling global interconnection. By ensuring that new facilities are commissioned effectively and efficiently, you help expand Equinix's network of data centers, facilitating seamless connectivity for customers worldwide and supporting the growth of the digital economy.ResponsibilitiesProject ManagementCreates and implements multi-facility, standards-based commissioning plans and schedulesProvides input and suggestions on new and existing Critical Environment ProgramsCommunicates effectively with both business operations and construction managersResponsible for regional, short- to medium-term pipeline management to inform resource planningLiaises with internal construction managers and external general contractors on the planning and execution of all commissioning activitiesMaintains commissioning logs, equipment checklist, and other tools to track commissioning projectsResponsible to the construction project manager for input into the project budget for all commissioning activitiesDevelops electrical and mechanical Functional Performance Test procedures and Factory Acceptance Test ProceduresCustomer InterfaceIssues customer-facing reportsInteracts with and presents to key customers on progress against commissioning plans and achievement of Ready for Sales (RFS) datesActs as point of contact for customer escalations throughout the commissioning processProcess ManagementFollows all commissioning processes and escalates any potential improvements to senior managementDevelops standardized schedules and commissioning scopes based on specific customer contract requirementsReportingResponsible for all internal and external progress reporting for all projects during the commissioning phase, in coordination with construction project managerPrepares commissioning test procedures and reportsWrites comprehensive reports that include recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manualsResponsible for collating historical data regarding specific equipment startup and testing challenges and reporting back to all Owner Furnished Contractor Installed (OFCI) equipment vendorsProvides input into data analytics/metrics reportingVendor ManagementUndertakes quarterly business reviews with vendors to review performance and ways to improve interactionResponsible for production of project-specific commissioning RFPs and responding to bid clarificationsResponsible for leveling and recommending commissioning consultant awardLeads and manages external resourcesSchedules and directs periodic commissioning meetingsDetermines vendor KPIs and conducts lessons learned reviewsQualifications7+ years of data center commissioning experience preferred3+ years leadership experience in a mission-critical environment preferredBachelor's Degree in Electrical Engineering / Mechanical Engineering preferredThe targeted pay range for this position in the following location is:United States - Ashburn Office AEO: 150,000 - 224,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing the form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Posted 2 hours ago

Restaurant General Manager

Wendy's Ashburn, VA

Why Wendy'sQuality is our recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.As a General Manager, you will be the leader of your restaurant, coaching and developing team members so you and your store are successful. You will be responsible for instilling the Wendy's culture into your team and motivating them to go above and beyond, so each customer's expectations are exceeded every visit. You will have total operational and financial responsibility for your restaurant.What else is in it for you?Same Day PayFlexible SchedulesGrowth and DevelopmentFree MealsRetirement Plan (eligibility requirements)Group Health Insurance (eligibility requirements)We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.20025 ASHBROOK COMMONS PLAZA ASHBURN, VA 20147

Posted 2 hours ago

Datacenter Design Manager

Nesco Resource Ashburn, VA

Data Center Design ManagerNesco Data Center and Infrastructure is seeking a Data Center Design Manager. The Manager of Data Center Design plays a key role in advancing the efficiency, scalability, and innovation of data center infrastructure. This individual is responsible for leading design and build initiatives in coordination with engineering, commissioning, and project management teams. The role involves overseeing the entire lifecycle of data center projects, from initial planning to final execution, ensuring that all aspects of the design meet the highest standards of performance and reliability.

Posted 2 hours ago

Restaurant General Manager

Taco Bell Ashburn, VA

Restaurant General ManagerPosition Type: Restaurant General ManagerSalary Range: UndisclosedBasic Purpose and Objectives of the PositionThe Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:Driving excellence in customer serviceMaintaining company standards in product and facility specificationsSupervising food handling procedures and operational processesExercising financial control to meet the restaurant profit margin targetsSelecting, training, developing and motivating employeesPrinciple AccountabilitiesCustomer Satisfaction/Product Quality:Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met.Financial:Develops and drives restaurant annual operating plan.Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.Develops store CAPEX requests and is the principle interface with all vendors.Operations:Ensures that facilities and equipment are maintained to Company standards.Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards.Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.Oversees development and revision of weekly management and crew schedules.Human Resources:Directs all restaurant level HR activity including: Personal accountability for crew hiring decisions Learning Zone planning and execution Performance management Compensation Employee relations issues up to and including termination Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.Success MeasuresAchievement of restaurant annual operating plan Margin improvement over previous year sales growth Weekly/Period restaurant performance in sales, labor, ICOS and controllables PRC results and OSAT scores Learning Zone certification levels, crew turnover and staffing levelsQualificationsKnowledge and Skill Requirements:Delivers Excellence in Customer Service: Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.Team Leadership: Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.Business Savvy: Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.Team Development: Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.Restaurant Operations: Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.Educational Attainment/Experience Requirements: High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction.Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).