Jobs for Patent Specialist

Legal Specialist

Job Title: Legal Specialist Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Contract, Multiyear Description: The Legal Support assists legal teams with administrative tasks such as document management, research, and data entry Familiarity with legal documentation, confidentiality procedures, and administrative processes Strong organizational and time management skills Effective communication and coordination abilities Knowledge of compliance and regulatory standards • Attention to detail, accuracy • Organized • Time management • Able to work independently with minimal supervision • Good communication skills • Remain focused & ability to multi-task System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- #DI- Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

High salary

Sales Specialist

The Home Depot Ashburn, VA

Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience. Seniority level Not Applicable Employment type Full-time Job function Other Industries Consumer Services Referrals increase your chances of interviewing at The Home Depot by 2x. Get notified about new Sales Specialist jobs in Ashburn, VA. #J-18808-Ljbffr

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Provisioning Specialist

Addison Group Ashburn, VA

2 days ago Be among the first 25 applicants This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $70,000.00/yr Job Title: Provisioning Specialist Industry: Telecommunications / IT Infrastructure Location (city, state): Ashburn, VA Assignment Type: Direct Hire Pay: $60,000 – $70,000 annually Work Schedule: Monday – Friday, standard business hours (some flexibility may be required due to international operations) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a global technology organization that designs and manages custom telecom and cloud-based infrastructure solutions for businesses of all sizes. Their focus is on delivering secure, scalable, and high-performance networks supported by a collaborative and high-energy team environment. Job Description: The Provisioning Specialist will be responsible for managing the full implementation lifecycle of network services, including fiber and ethernet circuits, from quote through activation. This role requires strong project management, vendor coordination, and customer-facing communication skills to ensure seamless delivery of telecom and IT services. Key Responsibilities: Coordinate and oversee the provisioning and delivery of network services. Manage vendor relationships, including quotes, reporting, and activation coordination. Serve as a point of contact for customers throughout the project lifecycle, providing updates and support. Schedule site surveys, access, and other required activities to maintain delivery schedules. Maintain accurate project documentation and reporting on service status and timelines. Support internal teams by preparing contracts, reports, and presentations as needed. Work cross-functionally to ensure efficient project completion and customer satisfaction. Qualifications: 2–3 years of project management experience (5+ years preferred). Experience within telecommunications, network services, or technical project management is strongly preferred. Proficiency in Microsoft Excel, Outlook, SharePoint, and Adobe applications. Strong organizational, communication, and time management skills. Proven ability to manage multiple priorities in a fast-paced environment. Associate’s degree or equivalent combination of education and experience. Start Date: Early November Interview Process: Virtual interview followed by an in-person panel discussion. Reports To: Operations Manager with a collaborative, fast-paced team environment. Opportunity to work in a growing, innovative technology organization. Collaborative team culture with strong mentorship and professional growth opportunities. Exposure to global operations and cutting-edge telecom and network infrastructure. Seniority level Associate Employment type Full-time #J-18808-Ljbffr

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Sales Specialist

Generator Supercenter of Austin Ashburn, VA

Benefits: A positive and collaborative work environment Medical, Dental and Vision 401(k) matching Opportunity for advancement Paid time off Company Overview Generator Supercenter of NW Maryland is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power. Job Summary We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will have a passion for connecting with people and leading them to solutions for their home energy needs. Base salary plus commissions. Responsibilities Generate new business opportunities through prospecting and networking. Represent our company with retail establishments such as Costco, Lowes, and other home improvement companies. Educate customers on the benefits of standby power and energy storage solutions. Conduct site assessments and provide tailored proposals. Collaborate with internal teams to ensure seamless project implementation. Meet and exceed sales targets through effective relationship building. Qualifications High integrity Demonstrated technical comprehension & application for mechanical and/or electrical systems. Excellent communication and interpersonal skills. Impeccable time management. Ability to work independently and as part of a collaborative team. Self-motivated with a results-oriented mindset. Willingness to travel for client meetings and site visits. #J-18808-Ljbffr

Program Specialist

MBO Partners Ashburn, VA

The Role: Program Specialist Location: Remote Who are we? At MBO we give people the control to do the work they love the way they want. We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision. Why should you apply? If you're looking for a place to expand your skills and grow your experience, this position offers an opportunity for individuals who love working with a team in a fast-paced and evolving environment, are cool under pressure, love feedback, take challenges head-on and strive for perfection in everything they do. Here are some details you’re probably wondering about. What will you be doing As an MBO Client Services Program Specialist, you are responsible for building and maintaining positive relationships with enterprise clients in support of their business objectives related to engaging a contingent workforce and serving as the first line of service for client operational needs. You’ll work hand-in-glove with the account management team (sell/grow responsibilities) to ensure all operational components of MBO’s commitment to the client experience are achieved (run/optimize responsibilities). This role provides daily consultative support to MBO’s clients and their independent contractors throughout the onboarding and project life cycle, including the management of daily client correspondence related to invoicing, escalations and enrollment transactions, talent terminations, and any interdepartmental activity management. This position offers an opportunity for individuals who have a passion for driving client results to collaborate with a cross-functional team in a fast-paced and constantly evolving environment - a team that embraces a growth mindset and ownership culture, focused on solutions that deliver value for enterprise clients, talent, and MBO. Develop and maintain relationships with key account stakeholders to ensure the success and growth of client programs Identify client needs and requirements and recommend suitable solutions Serve as the liaison between the Client, MBO Onboarding Specialists, and Account Management to create and sustain a differentiated client experience through operational excellence Navigate the complex enrollment and compliance requirements associated with theengagement of a contingent workforce for our large enterprise client programs Educate clients regarding specific enterprise program operational requirements to ensure efficient and timely completion of all processes Collaborate with Account Management and Client Services Leadership to drive and support strategic initiatives to drive value for the client, including problem-solving for long-term impact and process redesign Initiate and lead client and talent interactions related to operational processes on a regular basis (phone calls, video conferences) Report weekly to enterprise stakeholders on enrollment statuses to isolate any issues or inconsistencies and proactively address delays Guide client hiring managers and/or MSP providers on MBO processes, systems, and best practices Support MBO Account Directors as they identify opportunities for account growth Facilitate client program enhancements and assist with escalations to continually improve efficiencies and client satisfaction Provide day-to-day consultative support and status updates to Enterprise Clients and internal MBO functional areas using internal tools and standard processes; provide well-written reports as required; be prepared to provide updates to senior leadership on an as-needed basis Participate in the full life cycle of the MBO Client Services including both the Program Specialist and Onboarding Specialist roles; includes conducting personalized, consultative onboarding calls to determine which of MBO’s services best fit an independent contactor’s individual needs in terms of working as a traditional employee, sole-proprietor, or certified vendor What do you need to stand out Bachelor’s degree or equivalent experience (Business, Psychology, Human Resources, Communications, Economics, Finance, or related field) A minimum of 3 years of experience working in relationship management, customer service, human resources, or operations Strong operational and organizational skills with proven attention to detail Ability to quickly comprehend new concepts and drive them through to execution Comfortable navigating different POVs and assisting Clients with the adoption of changes required to achieve their business objectives Proven ability to manage multiple critical priorities simultaneously to achieve the defined outcome Should be a self-motivated, resourceful team player with strong interpersonal skills and confidence Excellent time management, verbal, and written communication skills. A high degree of responsiveness and works with a sense of urgency Great customer service and analytical skills with theability to easily relate concepts to clients’ environment and connect the bigger picture Positive, professional & friendly demeanor Ability to build rapport and relationships easily Good stress tolerance and ability to maintain composure under pressure Takes responsibility/ownership of both positive and negative outcomes VMS, ATS, Background Screening system experience preferred Here are just a few reasons that you will love working at MBO Partners Remote work environment Competitive base salary with opportunities for growth and development Excellent medical, dental, and vision plans designed to support healthy lifestyles 401(k) retirement plan Flexible Time Off – take time when you need it Bonus opportunities Wellness allowance Culture based on trust, feedback, communication, success and fun And, much, much more! By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here . You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union. #J-18808-Ljbffr

Quality Assurance Specialist

Internetwork Expert Ashburn, GA

This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This is a hands‑on role that also oversees the planning, configuration, testing, and deployment of release packages, manages the end‑to‑end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Responsibilities: Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end‑to‑end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills: A minimum eight (8) Plus years of experience in equivalent technical field Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with the following tools: Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell) Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross‑functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service rollouts. Preferred Skills: Preferred and Relevant Certifications: Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation Experience supporting federal or large-scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills: Attention to Detail: Ensures accuracy and completeness in configuration, testing, and release documentation. Communication: Clearly conveys release status, issues, and recommendations to technical and non‑technical stakeholders. Collaboration: Works effectively with cross‑functional teams to ensure successful service delivery. Problem Solving: Identifies potential issues and recommends corrective actions proactively. Customer Focus: Ensures releases meet quality standards and minimize impact on business operations. Adaptability: Responds effectively to changes in priorities or release schedules. Accountability: Takes ownership of release quality and process compliance. SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

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Digital Transformation Specialist

The George Washington University Ashburn, VA

Overview Employer will not sponsor for employment Visa status The Digital Transformation Specialist will provide direction and support for GW’s digital transformation strategies, aligning internal and campus partner needs with larger university strategic goals. The successful candidate will lead the exploration and adoption of new technologies to enhance job functions and organizational capabilities, including identifying areas for improvement, assembling key stakeholders to build a strategy, and applying change management and project management execution techniques to achieve a solution. This role involves working with faculty, staff, and students at all levels to build strong relationships and actively participate in strategic planning to align investments with current opportunities and emerging technologies. Routine travel to all GW campuses and occasional evening and weekend work are required. Key Responsibilities Strategic Leadership Lead cross-functional teams to rethink and redesign current business practices, combining technology gains and modernized business practices to drive innovation and efficiency. Provide leadership and strategic direction for digital transformation initiatives that vary in size and complexity. Act as a trusted advisor to senior leadership on digital transformation opportunities and challenges. Utilize effective influencing and negotiating skills in environments where the role may not directly control resources. Deep understanding of current and emerging technologies and how other enterprises use them to drive digital business strategy. Change Management Develop, plan, and apply advanced change management methodologies to ensure technology adoption success with campus partners. Assess stakeholder resistance and overall risk to implementation and devise strategies to mitigate these risks. Develop and implement comprehensive communication plans. Project Management Ability to build, develop, and manage high-performing project teams, providing purpose, direction, and leadership to achieve a defined future state. Lead complex projects from requirements definition through deployment, managing schedules, scopes, and implementation plans. Analyze project status and adapt by revising the scope or schedule to ensure project objectives are met. Ensure adherence to schedules and scopes by assembling project teams, eliciting requirements and use cases, and tracking project milestones. Continually assess risk and employ preventive or corrective actions to adhere to schedules. Manage third-party resources, including vendors. Regularly update senior leadership on project progress. Take initiative and make progress with unclear, contradictory, or inconsistent information. Adapt and make rational judgments from available information and analysis, making prompt, clear decisions that may involve tough choices or considered risks. Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 7 years of relevant professional experience, or a Master’s degree or higher in a relevant area of study plus 5 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Requirements (Posting Specific Minimum Qualifications and Licenses/Certifications not separately listed otherwise.) Preferred Qualifications Demonstrated expertise in leading cross-functional initiatives, including strategic planning, stakeholder engagement, and technology adoption. Proven emotional intelligence, including empathy, self-awareness, and the ability to navigate complex interpersonal dynamics. Strong relationship management skills, with a track record of influencing diverse stakeholders and fostering collaboration across organizational boundaries. Advanced business acumen, including a deep understanding of organizational structures, strategic alignment, and outcome-driven decision-making. Demonstrated sound judgment in high-stakes environments, with the ability to make data-informed decisions that balance risk, scope, budget, and timelines. Proficiency in risk management, including the ability to proactively identify, assess, and mitigate risks associated with digital transformation and change initiatives. Professional certification in project management (e.g., PMP, PRINCE2) and/or agile methodologies (e.g., Scrum Master/Product Owner, SAFe). Formal training and demonstrated application of change management frameworks (e.g., Prosci, ADKAR, Kotter). Experience working in complex, decentralized environments, preferably within higher education or large public institutions. Familiarity with emerging technologies (e.g., AI, automation, cloud platforms) and their application in organizational transformation. GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. Job Details Campus Location: College/School/Department – GW IT Family: Information Technology Sub-Family: IT Business Analysis Level: 4 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: M-F 9-5 On-site Requirement: Yes (Hybrid employee onsite status) Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, SSN Trace, Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Posting Details Internal Applicants Only? No Posting Number: S013876 Job Open Date: 10/21/2025 EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. Posting Specific Questions Required fields are indicated with an asterisk (*). * Do you currently work at GW? yes no * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.) Yes, IEP complete No, still in IEP N/a - not a current GW employee * What is your expected salary range? (Open Ended Question) Documents needed to Apply Required Documents: Resume, Cover Letter Optional Documents Human Resource Management & Development 2013 H Street, NW, 3rd Floor Washington, DC 20006 #J-18808-Ljbffr

Payroll Specialist (Contract)

MBO Partners Ashburn, VA

Overview The Role: Payroll Specialist (Contract) — Location: Remote. Who We Are At MBO we give people the control to do the work they love the way they want. We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision. What you will be doing The Payroll Specialist is responsible for assisting and completing the full payroll lifecycle for employee and subcontractor weekly processing. This includes reporting, auditing, performing compliance duties, and reviewing discrepancy reports between systems to identify and resolve issues. In this role you will Process payroll accurately and timely, including W2 payroll and 1099 payments. Manage and process all types of employee garnishments, including but not limited to child support, tax levies, and creditor garnishments. Ensure compliance with federal, state, and local payroll laws and regulations. Review new hire tax compliance. Audit and submit payment for external talent 401k. Submit updates to talent benefits for payroll processing. Maintain accurate payroll records and employee data in the payroll system. Resolve payroll discrepancies and answer payroll-related inquiries. Prepare and submit payroll reports as required. Assist in audits by providing payroll information and documentation. Collaborate with the HR and Finance departments to ensure smooth payroll operations. What You Need to Stand Out Associate degree required in Business, Accounting, Finance, or another related field. 5+ years of experience working in a professional office environment including roles in either accounting, finance, banking, operations, or another related field. Strong experience with payroll systems. Experience with US payroll tax compliance and multi-state payroll practices. Experience with garnishments, general ledger, payroll taxes, and benefit deductions. Experience with payroll tax and accounting. Excellent analytical and problem-solving skills. Ability to prioritize tasks and work in a deadline driven environment. Strong Excel skills. Proficient in managing Microsoft Office email and calendar, Microsoft Teams, and external ticketing system in a remote environment. Familiar with payroll best practices and procedures. Excellent written and verbal communication skills. Strong operational and organizational skills with great attention to detail. Good time management skills with a high degree of responsiveness and sense of urgency. Comfortable with multitasking and prioritization. Strong communication skills when collaborating with different departments and stakeholders By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy. If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union. #J-18808-Ljbffr

Contract Payroll Specialist

NSS Ashburn, VA

NSS is looking for a Temporary Payroll Specialist to support a local government contractor. This individual will be responsible for payroll processing. The ideal candidate will be responsible for processing bi-weekly or monthly payroll, ensuring accurate employee compensation, tax deductions, and compliance with company policies and legal regulations. This position requires proficiency in payroll software, attention to detail, and excellent organizational skills. The temporary payroll specialist will work closely with internal departments to resolve any payroll discrepancies and assist with other payroll-related tasks as needed. Key Responsibilities: Process and verify payroll for all employees. Ensure accurate tax withholdings and deductions. Maintain up-to-date employee payroll records. Assist with payroll inquiries and resolve discrepancies. Collaborate with HR and finance teams for compliance and reporting. Support month-end and year-end payroll closing tasks. Qualifications: Previous experience in payroll or accounting. Strong knowledge of payroll software specifically Unanet and iSolved. Attention to detail and organizational skills. Excellent communication skills. #J-18808-Ljbffr

Quality Assurance Specialist

Phase2 Technology Ashburn, VA

T-Rex Solutions is seeking a results-driven Quality Assurance Specialist to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manage all aspects of the end-to-end release process. Ensure coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provide configuration management planning. Provide support to the configuration change Operational and approval process. Support the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Requirements Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management US citizenship required Ability to obtain and maintain a CBP public trust clearance Desired Skills Experience directly supporting DHS, CBP or ICE Network Operations Active CBP clearance, or DOD Secret clearance or higher T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. #J-18808-Ljbffr

Quality Assurance Specialist

TekSynap Ashburn, VA

Responsibilities & Qualifications RESPONSIBILITIES The Quality Assurance Specialist is responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment; and plans communication implementation in coordination with the Change Operational Process. REQUIRED QUALIFICATIONS Experience: At least Ten (10) Plus years of experience in network operations Routing and switching/Firewall (FW) SME with Six (6) Plus years Education: Bachelor’s Degree in related technical field. or equivalent experience Background Investigation is required Certifications preferred include: ITIL Certifications preferred include: Level III CCNP, CCDP, or CCIE Certifications preferred include: Change Management Certification Certifications preferred include: SIX Sigma Certification Green Belt Overview We are seeking a Quality Assurance Specialist to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. "As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration". Additional Job Information COMPETENCIES Oral Communication Written Communication Strategic Thinking Technical Expertise Initiative Foster Innovation Results Oriented Teamwork WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Springfield or Ashburn, Virginia Remote or In-Person: 100% Onsite Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday – Friday. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Background Investigation is required OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. #J-18808-Ljbffr

Digital Transformation Specialist

George Washington University Ashburn, VA

Specialist, Systems Engineering

L3Harris Ashburn, VA

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Systems Engineering Job Code: 30531 Job Location: Ashburn, VA Job Description As the Specialist, Systems Integration Engineer, you will be responsible for hardware and software requirements definition, decomposition, allocation, management, verification, and validation of technical products and systems. You will also be responsible for conducting component trade studies, performing system integration, and characterizing system performance. Essential Functions Responsible for requirements definition, flow-down and traceability for complex electronic systems embracing agile product systems and software development and model-based systems engineering (MBSE) processes to enhance development speed and quality Systems Design Requirements Lead and perform integration activities on new designs, updates, etc. Develop integration & verification plans/procedures Coordinate integration testing to verify system operation Coordinate with Test Engineers to ensure proper execution of tests Leads the execution of rapid learning cycles in requirements development, design, build, integration & test and verification & validation. Technical Oversight Leads and addresses technical issues that arise during production and implements solutions. Identify risks in system design and production processes and develop mitigation strategies. Mentor junior engineers and provide technical guidance and training Elevates issues to IPTL when unable to resolve Collaborate across engineering and operations functions to drive to a solution Vendor interaction with respect to technical issues Help perform risk assessments and develop mitigation strategies for complex projects. Conduct lessons learned sessions and apply findings to future deliveries Gather feedback to identify areas of improvement and implement System design synthesis of complex electronic systems to include processes and interfaces in testing. Perform trade studies on a variety of systems and components. Create, maintain TDP, system spec, design documents, maintenance plans, sparing plans, verification procedures. Analyze data from design verification test efforts. Develop and run simulations and other analysis tools to predict system performance in various environments. Ability to obtain and maintain DoD security clearances as required. Ability to lift to 20 lbs. Up to 10% of travel may be required. Other duties as required. Qualifications Bachelor’s Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Active DoD clearance with current 5-year update System level design experience in which the applicant has been involved in the design and integration of complex hardware/software systems, the definition of multiple interfaces and been involved in the trades of multiple solution options. Hands on experience being involved in system integration, engineering testing, and system performance characterization. Preferred Additional Skills Experience with and an understanding of aerospace systems, especially in the development of integrated hardware/software products Experience with Model Based Systems Engineering Experience with MATLAB, LabView, Python, or C/C++/C# Experience in unmanned aircraft or guided weapon systems Experience in radar systems, other sensor modalities, or RF systems Experience with requirements management using DOORS. Experience with proposal development including generating basis of estimates. Experience in development of use cases developed from customer objectives and concepts of operations.Experience using Microsoft Office products. Excellent people skills to include collaborating in a multi-disciplinary, diverse, and dynamic team environment. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. #J-18808-Ljbffr

Work Life Balance

Senior Maintenance Specialist

NOVA Parks Ashburn, VA

The Senior Maintenance Specialist is responsible for assisting with the maintenance of park equipment, facilities and grounds at W&OD Railroad Regional Park. This position is part-time, up to 40 hours per week, with health benefits offered. Pay Rate: $17.50 per hour Major Duties/Specific Tasks Mow grass using a variety of equipment that may include push mowers, tractors, bush hogs, boom mowers and/or specialized equipment. Perform various landscape maintenance including weeding, mulching, edging, raking, and watering planted areas as needed. Plant trees, shrubs, and flowers in designated areas. Prune and trim plants as needed; clear brush; cut dead and/or damaged trees and saw logs and limbs using chain saw. Collect and dispose of trash and litter. Maintain cleanliness of trails by removing trash, debris and rocks. Operate small engine equipment such as backpack blowers and line trimmers. Perform facility maintenance such as repairing picnic tables, repairing boat motors, applying paint/stain, installing and repairing fences, and preparing for special events. Conduct routine maintenance/repair of equipment to include changing oil, oil filters, replacing worn blades on mowers, replace string on line trimmers, sharpen or replace worn chain saw chains, assist with winterization of equipment. Operate park vehicles. Clean and organize maintenance shop areas. Minimum Qualifications Minimum age of 18 years. Minimum of three years experience in park maintenance work using such equipment as tractors, mowers, chain saws, brush chippers, or any equivalent combination of education, training, or experience. Ability to communicate clearly and effectively with the public and staff members. Considerable knowledge of safe operation of equipment with ability to train others in equipment operation. Mechanical aptitude with ability to make repairs on equipment. Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions. Ability to supervise other maintenance workers. Ability to perform heavy manual labor in a variety of weather conditions. Certification or ability to obtain certification for CPR and first aid. Possession of or ability to obtain valid driver's license, must maintain safe driving record. Required to purchase and wear standard uniform. Please see job description PI277362407 #J-18808-Ljbffr

Quality Assurance Specialist

Systems Engineering Solutions Corporation Ashburn, VA

Description This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This is a hands-on role that also oversees the planning, configuration, testing, and deployment of release packages, manages the end-to-end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Requirements Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environment teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll-out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills A minimum eight (8) Plus years of experience in equivalent technical field. Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with the following tools: Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell). Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross-functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service roll-outs. Preferred Skills Preferred and Relevant Certifications: Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation. Experience supporting federal or large-scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills Attention to Detail: Ensures accuracy and completeness in configuration, testing, and release documentation. Communication: Clearly conveys release status, issues, and recommendations to technical and non-technical stakeholders. Collaboration: Works effectively with cross-functional teams to ensure successful service delivery. Problem Solving: Identifies potential issues and recommends corrective actions proactively. Customer Focus: Ensures releases meet quality standards and minimize impact on business operations. Adaptability: Responds effectively to changes in priorities or release schedules. Accountability: Takes ownership of release quality and process compliance. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

Quality Assurance Specialist

SES Corporation Ashburn, VA

Quality Assurance Specialist This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real‑time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency’s nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This hands‑on role oversees the planning, configuration, testing, and deployment of release packages, manages the end‑to‑end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of or changes to the designated service. Manages all aspects of the end‑to‑end release process. Ensures coordination of build and test environment teams and release teams (as applicable). Ensures teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change operational and approval process. Supports the quality assurance process audits. Provides management reports on release progress. Responsible for service roll‑out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills A minimum eight (8) plus years of experience in an equivalent technical field. Bachelor’s degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with tools such as Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell). Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross‑functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service rollouts. Preferred Skills Preferred and relevant certifications such as Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation. Experience supporting federal or large‑scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills Attention to Detail – ensures accuracy and completeness in configuration, testing, and release documentation. Communication – clearly conveys release status, issues, and recommendations to technical and non‑technical stakeholders. Collaboration – works effectively with cross‑functional teams to ensure successful service delivery. Problem Solving – identifies potential issues and recommends corrective actions proactively. Customer Focus – ensures releases meet quality standards and minimize impact on business operations. Adaptability – responds effectively to changes in priorities or release schedules. Accountability – takes ownership of release quality and process compliance. Benefits Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401(k) with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

Quality Assurance Specialist

Akima, LLC Ashburn, VA

Tuvli is looking for a Quality Assurance Specialist to work in Ashburn, VA. To join our team of outstanding professionals, apply today! Responsibilities Develops and implements processes and procedures meant to improve quality throughout the organization. Performs inspections of finished or in-process goods, analyzes data, and identifies trends in defects or errors. Investigates quality failures and recommends changes to internal procedures to prevent future quality issues. Assesses and reports on the impact of process changes on quality. May be responsible for monitoring vendors or suppliers for compliance with established or contracted quality standards. Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. May act as a lead. Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Qualifications The Request Fulfilment Lead highly desired qualifications are: An active DoD Secret clearance is required for consideration. Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management. Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field. Job ID 2025-19866 Work Type On-Site Company Description Work Where it Matters Tuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments. As a Tuvli employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. #J-18808-Ljbffr

Quality Assurance Specialist

Akima Ashburn, VA

Quality Assurance Specialist – Ashburn, VA 5 days ago – Be among the first 25 applicants. Akima Global Technology (AGT) is looking for a Quality Assurance Specialist to work in Ashburn, VA. Please apply today! Responsibilities Develops and implements processes and procedures to improve quality throughout the organization. Performs inspections of finished or in‑process goods, analyzes data, and identifies trends in defects or errors. Investigates quality failures and recommends changes to internal procedures to prevent future issues. Assesses and reports on the impact of process changes on quality. Monitors vendors or suppliers for compliance with established or contracted quality standards. Handles complex issues and problems, escalating only the most complex issues to higher‑level staff. Possesses comprehensive knowledge of subject matter; may act as a lead. Planned, configured, tested, and implemented operational changes to create the release package for delivery or changes to the designated service. Manages all aspects of the end‑to‑end release process, ensuring coordination of build and test environments and release teams. Ensures teams follow the organization’s established policies and procedures. Provides configuration management planning and supports the configuration change operational and approval process. Supports the quality assurance process audits and provides management reports on release progress. Responsible for service roll‑out planning, including deployment method and communication implementation in coordination with the CBP Change Operational Process. Qualifications An active DoD Secret clearance is required for consideration. Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, or Change Management. Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking, or Telecommunications. Minimum eight (8) plus years of experience in an equivalent technical field. Job Details Job ID: 2025-19866 Work Type: On‑Site Company Description Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our government customers, AGT delivers new technologies and partners with leading‑edge commercial enterprises to deliver unique and innovative IT solutions. #J-18808-Ljbffr

Help Desk Specialist

Marathon TS Ashburn, VA

This range is provided by Marathon TS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $24.04/hr - $28.85/hr Job Overview The Help Desk Specialist will be responsible for ensuring that documentation aligns with the highest quality standards while providing effective technical support to users. This role involves analyzing product documentation, identifying areas for improvement, and writing clear, concise user guides, help manuals, and standard operating procedures. Additionally, the role includes offering help desk support, addressing user queries, troubleshooting technical issues, and ensuring a seamless user experience. Position Summary The Help Desk Support plays a critical role in bridging the gap between complex technical information and user-friendly documentation. This position requires strong analytical skills to assess the usability of technical documents and the ability to communicate effectively with users to provide solutions to their issues. With a focus on customer service to agents in the field, the ideal candidate will be able to communicate troubleshooting instructions to remote users. Future support includes identity management and role assignments. Qualifications Associate’s degree in Communications, Technical Writing, Information Technology, or a related field. Minimum of 2 years of experience in help desk support. Proficient in documentation tools such as Microsoft Word, Adobe FrameMaker, or equivalent software. Strong understanding of help desk software and ticketing systems. Excellent communication skills, both written and verbal, and the ability to present complex information clearly. Seniority Level Associate Employment Type Full-time Job Function Information Technology Benefits Medical insurance Vision insurance 401(k) Referrals increase your chances of interviewing at Marathon TS by 2x #J-18808-Ljbffr

Benefits Specialist 16741627

Cordia Resources Ashburn, VA

Join our dynamic four-person team, specializing in compliance and 401(k) administration. In this role, you'll support the billing and administration of employee benefits plans, ensuring accurate processing and reporting of large volumes of time-sensitive and confidential data. You'll be the point of contact for employee benefits inquiries, providing assistance and guidance. 3-4 days a week in office, 1-2 days a week remote – Ashburn, VA Essential Job Functions Administer employee benefit programs including health insurance, retirement plans, disability, and wellness programs. Maintain and update employee benefits records in HR databases and Excel spreadsheets. Support employee benefit plan administration, accurately processing and reporting large volumes of time-sensitive confidential data and information. Assist employees and union representatives with employee benefit inquiries according to company procedures. Process all monthly invoice payments, verifying the calculation of the monthly premium statements for all group insurance policies and union benefit invoices. Complete all benefits billing allocations for accounting purposes. Resolve high volume of billing inquiries/discrepancies for vendors and union representatives. Assist employees with benefits enrollment, changes, and questions. Highly responsive to support eligibility changes, benefit plan audits, open enrollments, claims processing, and other special projects. Process paperwork for new hires, terminations, and benefits changes. Make all benefit eligibility changes monthly on union benefits vendor sites to coincide with all new hires, terminations, and employees who have passed their benefits waiting period. Monitor benefits payments and accounts for any discrepancies, resolving billing issues. Monitor deadlines for benefits enrollment and changes. Assist benefits team in completing reporting requirements. Verify HRIS data and information as needed. Assist in processing benefits enrollments for US, Canada, and union locations. Support benefit plan open enrollment activities as assigned. Work closely with supplemental insurance carriers and employees in the process of filing claims, collecting pertinent information as required for processing. Participate in special employee benefit plan and payroll projects as assigned. Communicate with insurance providers and vendors regarding eligibility, coverage, and claims issues. Ensure compliance with federal and state regulations (e.g., COBRA, HIPAA). Schedule and coordinate benefits orientations or open enrollment meetings. Always adhere to company standards and regulatory requirements, maintaining meticulous record‑keeping practices in real time. Perform other related duties as assigned by manager or senior leadership. Education & Experience Minimum 3 years of experience in HR or benefits administration. Knowledge, Skills, and Abilities Must be highly responsive to build relationships with unions and pension plan representatives to accurately process billing. Proven experience working with high volume of data with accuracy, and with cross‑functional teams under minimal supervision; ability to juggle multiple tasks and effectively prioritize assigned job duties to meet deadlines and objectives. Experience with HRIS systems (e.g., SuccessFactors, ADP, Workday). Strong knowledge of benefits administration and relevant regulations. Demonstrated intermediate to advanced level proficiency in Microsoft Excel (nested complex formulas, pivot tables, VLOOKUP). Strong attention to detail and accuracy in data entry. #J-18808-Ljbffr