Jobs for Quality Manager

Junior Quality Engineer

Overview Quality Engineer (Level IC: 1) – Ashburn, VA (IN-PERSON). Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power monitoring hardware and software. We are a family-owned business that develops hardware and software to measure and analyze power quality for data center and industrial manufacturing customers. Our tools help companies reduce energy costs, improve uptime, and decrease their carbon footprint. Our North American branch was established in 2018 and the team is growing. We are looking for a Quality Engineer to support product testing, validation, and continuous improvement of Janitza's electrical meters and embedded systems. This role is ideal for someone eager to grow in the power monitoring field through hands-on engineering and collaboration. Who You Are Reporting to the Quality Manager, the Quality Engineer will join our team in Ashburn, VA. As a Quality Engineer, you will support the Quality and Engineering teams in ensuring that Janitza's electrical products meet high standards of reliability and performance. You will assist in testing, troubleshooting, and continuous improvement of products throughout their lifecycle from prototype validation to production release. This position is ideal for a motivated electrical engineer who enjoys hands-on testing, problem-solving, and learning from experienced engineers in the power monitoring field. What You'll Do Quality Process Support Ensure test data is accurately recorded and communicated. Help maintain calibration of test benches and electrical measurement tools. Participate in product qualification and certification processes. Contribute to continuous improvement initiatives for testing efficiency and accuracy. Technical Collaboration Work closely with the Quality Manager and Engineers to address test failures and implement corrective actions. Collaborate with global QA teams and share insights to improve product robustness. Support documentation updates related to quality standards, test protocols, and configuration management. Assist in failure analysis and root cause investigations for RMA or field returned devices. Travel Requirements Willingness to travel up to 25% to oversee projects and maintain quality standards. What You'll Bring Qualifications include: Bachelor's degree in electrical engineering, Electronics Engineering, or related field. 0–2 years of experience in hardware testing, product validation, or quality assurance (internship or project experience accepted). Familiarity with electrical measurement tools (e.g., multimeters, oscilloscopes, current transformers). Basic understanding of embedded systems and firmware testing. Strong analytical and problem-solving abilities. Excellent written and verbal communication. Attention to detail and eagerness to learn. Team oriented with a proactive attitude. #J-18808-Ljbffr

Immediate Start

Project Manager I-Quality Control Lead

Bailey Information Technology, LLC Ashburn, VA

Overview Project Manager I – Quality Control Lead Location: Remote + commutable to Ashburn, VA / Orlando, FL / San Antonio, TX Clearance Requirement: Top Secret Responsibilities Develop and maintain Quality Control SOP. Conduct ticket reviews, audits, and compliance checks. Monitor and report performance against AQLs. Collect customer satisfaction feedback and propose improvements. Support ISO/DHS compliance audits. Qualifications Bachelor’s degree in Quality Assurance, IT, or related field. 3+ years QC experience, preferably in IT Service Desk. Knowledge of HDI, ITIL, and CBP quality standards. Strong analytical and reporting skills. #J-18808-Ljbffr

Work Life Balance

Quality Control Lead/Project Manager I

Digital Consultants LLC Ashburn, VA

Join to apply for the Quality Control Lead/Project Manager I role at Digital Consultants LLC Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; it’s the Digital family. Quality Control Lead/Project Manager I - Position Duties Develop, implement, and manage the Quality Control Standard Operating Procedures (SOPs) to monitor compliance with performance standards. Conduct regular audits of tickets, calls, and support interactions to ensure adherence to documented procedures and customer service standards. Monitor performance metrics, including Acceptable Quality Levels (AQLs), First Contact Resolution (FCR), Tier I/II service levels, and escalation handling, ensuring results meet or exceed contractual thresholds. Provide timely reporting of quality findings, operational events, and after-action reports to Government leadership. Identify root causes of service delivery issues and recommend corrective actions to improve efficiency and customer satisfaction. Lead efforts to incorporate customer feedback and lessons learned into process improvements. Collaborate with the Training Lead to ensure that recurring and remedial training incorporates quality control findings. Brief leadership during Program Management Reviews (PMRs) on quality trends, improvement initiatives, and compliance status. Support operational readiness during incoming and outgoing transitions by validating adherence to quality standards in staffing, training, and process execution. Requirements Clearance: Background Investigation (BI) Education: Bachelor’s degree in Information Technology, Business Administration, Quality Management, or related field. Equivalent combination of education and experience may be considered in lieu of degree. Certifications: Industry certifications strongly preferred: ITIL Foundations (minimum), HDI Support Center Manager or Quality Assurance certification. Experience: Minimum of three (3) years of experience performing quality control duties in IT service desk, help desk, or customer support environments. Demonstrated expertise in service desk best practices, including ticket handling, escalation management, and performance monitoring. Experience with IT Service Management (ITSM) tools such as ServiceNow and call management tools (e.g., Amazon Connect). Hands‑on experience in developing and implementing QA/QC frameworks, SOPs, and compliance audits. Proven record of driving continuous improvement initiatives in a high-volume IT support environment. Skills And Competencies Strong analytical and problem‑solving skills to identify root causes and implement corrective actions. Excellent communication and briefing skills to present quality findings to government stakeholders. Proficiency in data analysis, reporting, and performance measurement using ITSM metrics. Ability to balance oversight responsibilities with hands‑on quality reviews in a fast‑paced, 24x7x365 environment. Customer service orientation with a focus on enhancing user experience while meeting mission‑critical objectives. Knowledge of IT security policies, PII handling requirements, and Section 508 compliance standards. Physical Requirements The candidate, with or without reasonable accommodation, must be able to sit or stand for long periods of time. The position requires the frequent use of personal computer equipment, including extended periods of use of computer screens, and may require occasional lifting of objects up to 20 lbs. Compensation and Benefits The salary range is $110,000 - $120,000. The company offers the following benefits to permanent, full‑time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to [email protected] or call 571-306-3444. Please provide your contact information and let us know how we can assist you. #J-18808-Ljbffr

Dynamic Environment

Quality Control Lead/Project Manager I

Digital Consultants, LLC Ashburn, VA

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; it’s the Digital family. Digital Consultants is seeking a Quality Control Lead/Project Manager I. The Project Manager I | Quality Control (QC) Lead serves as a key personnel role responsible for overseeing the quality assurance and control of Technology Service Desk operations supporting government customer. This position ensures that service delivery aligns with contractual requirements, policies, and industry best practices (ITIL, HDI). The QC Lead provides leadership in monitoring, evaluating, and improving performance across Tier I, Tier II, and ACE ASD operations. They work closely with leadership and contractor management to implement quality control processes, deliver accurate reporting, and drive continual service improvement initiatives. Quality Control Lead/Project Manager I - Position Duties: Develop, implement, and manage the Quality Control Standard Operating Procedures (SOPs) to monitor compliance with performance standards. Conduct regular audits of tickets, calls, and support interactions to ensure adherence to documented procedures and customer service standards. Monitor performance metrics, including Acceptable Quality Levels (AQLs), First Contact Resolution (FCR), Tier I/II service levels, and escalation handling, ensuring results meet or exceed contractual thresholds. Provide timely reporting of quality findings, operational events, and after-action reports to Government leadership. Identify root causes of service delivery issues and recommend corrective actions to improve efficiency and customer satisfaction. Lead efforts to incorporate customer feedback and lessons learned into process improvements. Collaborate with the Training Lead to ensure that recurring and remedial training incorporates quality control findings. Brief leadership during Program Management Reviews (PMRs) on quality trends, improvement initiatives, and compliance status. Support operational readiness during incoming and outgoing transitions by validating adherence to quality standards in staffing, training, and process execution. Requirements Clearance : Background Investigation (BI) Education: Bachelor’s degree in Information Technology, Business Administration, Quality Management, or related field. Equivalent combination of education and experience may be considered in lieu of degree Certifications : Industry certifications strongly preferred: ITIL Foundations (minimum), HDI Support Center Manager or Quality Assurance certification Experience : Minimum of three (3) years of experience performing quality control duties in IT service desk, help desk, or customer support environments. Demonstrated expertise in service desk best practices, including ticket handling, escalation management, and performance monitoring. Experience with IT Service Management (ITSM) tools such as ServiceNow and call management tools (e.g., Amazon Connect). Hands‑on experience in developing and implementing QA/QC frameworks, SOPs, and compliance audits. Proven record of driving continuous improvement initiatives in a high-volume IT support environment. Skills and Competencies Strong analytical and problem‑solving skills to identify root causes and implement corrective actions. Excellent communication and briefing skills to present quality findings to government stakeholders. Proficiency in data analysis, reporting, and performance measurement using ITSM metrics. Ability to balance oversight responsibilities with hands‑on quality reviews in a fast‑paced, 24x7x365 environment. Customer service orientation with a focus on enhancing user experience while meeting mission‑critical objectives. Knowledge of IT security policies, PII handling requirements, and Section 508 compliance standards. Physical Requirements : The candidate, with or without reasonable accommodation, must be able to sit or stand for long periods of time. The position requires the frequent use of personal computer equipment, including extended periods of use of computer screens, and may require occasional lifting of objects up to 20 lbs. Compensation and Benefits: The salary range is $110,000 - $120,000. Benefits Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to [email protected] or call 571-306-3444. Please provide your contact information and let us know how we can assist you. #J-18808-Ljbffr

Quality Control Lead/Project Manager I (1583081)

Esmcorp Ashburn, VA

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Quality Control Lead/Project Manager I for an exciting opportunity located in Ashburn, VA . Job Description and Responsibilities ESM is looking for a full-time Quality Control Lead/Project Manager I who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include: Ensure Program team performs all functions and meets contractual performance objectives Perform continuous monitoring of staffing, agent availability/productive status and contact volume to ensure that contact handling is performed within service delivery objectives Identify and report "operational events" (spikes in volume and/or wait times) to Government in a timely manner, and provide an "after action report" that identifies root cause, actions taken to mitigate, and plans for improvement (if appropriate) after each operational event Ensure work performed by contract personnel complies with existing/approved Processes and Procedures and provide objective evidence of compliance as requested Identify ways to maximize and continuously improve First Contact Resolution (FCR) Support QC briefings to Government leadership on daily, weekly, and/or monthly performance as requested; Ensure accurate and on time delivery of effective Standard Operating Procedures (SOPs), performance reports and other deliverables Review and respond to customer feedback-including from customer satisfaction surveys and from customers reaching out directly to TSD-and apply that feedback to continuous improvement initiatives Lead efforts and provide continuous guidance for continual and measurable improvements to existing service delivery and customer experience, including: Driving customer-focused improvements in resource planning, management, and training Analyzing trends in incoming support requests in order to devise methods to reduce incoming call and email volume Required Knowledge, Skills and Abilities (KSA) In depth knowledge of service desk best practices Experience managing and reporting on contract performance objectives/ metrics and Acceptable Quality Levels (AQLs) Desired KSA Be a positive, self-motivated, and proactive person able to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, management, and government customer Ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications A minimum of three (3) years of experience performing quality control duties in any field Bachelor's degree in related field Desired HDI Customer Service Representative or HDI Support Center Analyst, ITIL v4, Certified Associate in Project Management (CAPM) Minimum Clearance CBP Background Investigation (BI) Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned U.S. citizens or have Lawful Permanent Resident (LPR) status ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law. #J-18808-Ljbffr

Immediate Start

Quality Control Lead & IT Service Project Manager

Digital Consultants LLC Ashburn, VA

A leading consultancy firm located in Ashburn, Virginia, is seeking a Quality Control Lead/Project Manager I to enhance its service quality. The candidate will be responsible for developing and managing Quality Control Standard Operating Procedures (SOPs), conducting regular audits, and reporting findings to leadership. The ideal candidate should possess a Bachelor's degree in a relevant field, have at least three years of experience in quality control, and be proficient with ITSM tools like ServiceNow. Competitive compensation of $110,000 - $120,000 is offered, along with a comprehensive benefits package.#J-18808-Ljbffr

Quality Engineer Associate

M.C. Dean, Inc. Ashburn, VA

Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Responsibilities The Quality Engineer Associate is responsible for documenting, managing, implementing, and institutionalizing the Quality Assurance plan for the assigned business unit and/or service center. Perform Quality Control Tasks to include: Incorporate and lead M.C. Dean's Quality Management System on the assigned project, specifically ensuring: Control of Documents and Records; Control of Nonconforming Installation; Initiation, follow-up and closure of corrective and preventive actions. Document and implement the Quality Plan tailored to project specifications/contractual requirements. Partner with the project team in understanding the complete scope of work for the project. Establish and lead 3-Phase Quality Control Process conducting preparatory, initial and follow-up phase inspections. Collect data from internal inspections on conformity to requirements and compliance to procedures and prepare weekly inspection data log (Field Data Collection Report). Initiate/Assign/Manage Discrepancy Notices, Corrective Action Reports, Corrective & Preventive Actions (CAPA). Identify and provide solutions to project specific issues based on knowledge, experience and outside resources. Manage the punch list identification and closeout process. Establish and lead quality initiatives for the project. Participate in the review of Engineering deliverables (Drawings/Design/Detail, Specification, Submittals) and ensure all comments generated during these reviews are addressed. Provide oversight and coordinate 3rd party peer design and 3rd party testing agencies, implement recommendations as necessary. Document tailored processes across the value stream using ISO, CMMI, Agile, Lean Six Sigma, PMBOK, ITIL and other internationally recognized process frameworks. Understand challenges in the existing AS-IS processes and recommend improvements for process optimization. Identify technical and administrative controls and create rules, policies, and procedures for the control implementation. Lead all activities involving quality assurance, compliance, audits, deliverables, and process improvement. Conduct project specific audits to measure the degree of adherence to documented policies and procedures. Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends. Develop project scorecard on Quality Assurance and report to project and executive teams on the level of adherence. Work on special process improvement projects to identify root cause and put in place corrective and preventive actions to prevent recurrence. Qualifications Experience / Education Required: 0+ years of experience with a Bachelor of Science degree in Engineering (preferably Industrial/Systems Engineering). Aptitude Data Collection, Management and Analysis Planning and organizational Written and verbal communication Decision-making Teamwork, Team building and collaboration Customer service orientation Sharp attention to detail Strong analytical and problem-solving skills Meticulous and diligent attributes Great team player with the ability to work with minimal supervision Ability to influence with no direct supervisory authority What We Offer A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Finger dexterity to operate a keyboard and manipulate small objects. Listen to and understand information presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce sensible outcomes. Identify and understand the speech of another person. Referrals increase your chances of interviewing at M.C. Dean, Inc. by 2x. Get notified about new Quality Engineer jobs in Ashburn, VA. Note: This description reflects the responsibilities and qualifications for the role and does not include external postings that may exist in the market. #J-18808-Ljbffr

Quality Inspector C

Harris Geospatial Solutions Ashburn, VA

L3Harris is dedicated to recruiting and developing high‑performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission‑critical needs always in mind, our employees deliver end‑to‑end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Quality Inspector C Job Code: 29982 Job Location: Ashburn, VA Job Description: This role provides detailed in‑process and incoming inspections on flight vehicle composite components, machined parts, and assemblies, ensuring conformance to manufacturing and design requirements by using detailed drawings and established processes. It involves inspecting machined parts, composite parts, and assemblies for dimensional accuracy with the aid of precision measuring instruments, templates, jigs, and fixtures. Additionally, it includes visually inspecting composite parts and assemblies for voids, porosity, delamination, and other physical characteristics. The role examines products for compliance with workmanship standards and verifies the proper installation of correct components, hardware, and wiring. Furthermore, it entails documenting production non‑conformances following prescribed procedures and processes as needed. This position collaborates with quality engineers in developing inspection requirements and techniques and implementing quality plans. It includes reviewing new or modified drawings and/or work instructions to ensure compliance with quality standards and recommending changes as necessary. Additionally, the role assists in evaluating defect data to identify trends and works with quality engineers to make recommendations for process improvements. Essential Functions Perform Receiving, In Process, and final Inspections of aviation related components and assemblies. Performs data entry and maintains records for inspections, non‑conformances, and reports. Collaborate with Quality Engineers and Operations to manage daily priorities. Perform duties in compliance with documented procedures. Inspection of wire harness assemblies, Circuit Card assemblies per IPC-610 & IPC-620 Qualifications Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or an Associates Degree with 2 to 4 years of prior related experience. US Secret Security Clearance Preferred Additional Skills Intermediate Knowledge and/or experience with GD&T Basic Understanding of aircraft construction/materials. Working ability to utilize measuring equipment, calipers, micrometers, pin gauges, etc. Basic knowledge of DC electrical circuits and components. 2 years experience in a High‑Tech Development or Production Manufacturing Environment. #LI-CS2 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug‑free workplace and performs pre‑employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E‑Verify Employer. Please click here for the E‑Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. #J-18808-Ljbffr

Quality Assurance Specialist

Internetwork Expert Ashburn, VA

This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This is a hands‑on role that also oversees the planning, configuration, testing, and deployment of release packages, manages the end‑to‑end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end‑to‑end release process. Ensures coordination of build and test environment teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills A minimum eight (8) Plus years of experience in equivalent technical field. Bachelor’s degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with the following tools: Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell). Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross‑functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service rollouts. Preferred Skills Preferred and Relevant Certifications: Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation. Experience supporting federal or large‑scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills Attention to Detail: Ensures accuracy and completeness in configuration, testing, and release documentation. Communication: Clearly conveys release status, issues, and recommendations to technical and non‑technical stakeholders. Collaboration: Works effectively with cross‑functional teams to ensure successful service delivery. Problem Solving: Identifies potential issues and recommends corrective actions proactively. Customer Focus: Ensures releases meet quality standards and minimize impact on business operations. Adaptability: Responds effectively to changes in priorities or release schedules. Accountability: Takes ownership of release quality and process compliance. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

Quality Assurance Engineer

CloudHQ, LLC Ashburn, VA

Talent Acquisition Manager - The AmericasCloudHQ | Cloud Capital | WindHQ | Dalian Development Who We Are Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. What The Role Entails The QA/QC Engineer is responsible for developing, implementing and managing the project-specific quality assurance and quality control plan for Civil, Structural and Architectural scope of large-scale data center construction projects. This role ensures that all materials, workmanship and installations comply with engineering designs, technical specifications, industry standards and regulatory codes. Responsibilities include developing and implementing the project’s quality plan, performing on-site inspections and material checks and documenting all non-conformances throughout the construction lifecycle. The ideal candidate is detail-oriented, proactive and has extensive knowledge of data center construction processes and quality control procedures. What You Will Get to Do Develop, implement and maintain the project-specific Quality Management Plan, inspection and test plans and quality control procedures for all civil, structural and architectural scopes Review and verify all project-related documentation, including design specifications, drawings and submittals to ensure they meet quality and compliance requirements Ensure subcontractors are following their approved QA/QC plans and installing work according to project documents and applicable codes Maintain accurate and detailed records of all quality-related activities, including inspection reports, non-conformance reports and photographic logs Conduct on-site inspections of earthwork, excavation, site utilities and backfill to confirm soil compaction and adherence to site grades Perform detailed inspections of rebar placement, formwork, concrete pours and structural steel erection. Coordinate third-party agencies for testing concrete and structural steel testing Verify the quality of architectural installations, such as exterior façade systems, interior finishes, doors and walls, ensuring they meet specified standards Inspect incoming materials and equipment, such as structural steel and concrete to verify conformance with project requirements and manufacturer's specifications Identify, document and track non-conformances and deficiencies and implement corrective and preventive action plans Lead root cause analysis to resolve persistent quality issues and minimize recurring problems Provide regular reports to project stakeholders on quality performance, metrics and risk assessments Contribute to the preparation of quality turnover packages and final closeout documentation What You Bring to The Role A bachelor’s degree in Civil Engineering, Structural Engineering, Construction Management or a related field Minimum of three (3) years of experience in a QA/QC role, with significant experience in large-scale commercial, industrial or mission-critical projects, including one (1) year of experience in data centers Professional Engineer license, Certified Quality Engineer or an ICC Structural Inspector certification preferred Must possess a current, valid state-issued driver’s license Deep understanding of construction standards and codes, including IBC, ACI, AISC and ASTM Proficiency in interpreting complex construction drawings, specifications and project documents Proficient with MS Office Suite (Word, Excel, PowerPoint, Project) Strong observational skills and attention to detail for conducting thorough site inspections Proactive and analytical mindset for identifying issues and contributing to solutions Ability to work with cross-functional teams in fast-paced environments Strong written and verbal skills for communicating findings and collaborating with different teams Travel up to 10%, to ensure quality, commission and deliver the project as clients' turn-over dates require Must be comfortable in a work environment with varying temperatures and loud noises Additional Requirements Must be comfortable working in a high-stress, fast-paced environment, shifting priorities Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Must be available by cell phone after hours or for emergencies Ability to lift heavy equipment, up to 50 lbs Ability to climb ladders and work on raised platforms Ability to transition through construction projects at every phase safely What We Offer CloudHQ’s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team. Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization. CloudHQ is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status or other legally protected status. Seniority level Associate Employment type Full‑time Job function Quality Assurance and Project Management #J-18808-Ljbffr

Quality Assurance Specialist

T-Rex Solutions, LLC Ashburn, VA

Overview Quality Assurance Specialist role at T-Rex Solutions, LLC T-Rex Solutions is seeking a results-driven Quality Assurance Specialist to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manage all aspects of the end-to-end release process. Ensure coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provide configuration management planning. Provide support to the configuration change Operational and approval process. Support the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Requirements Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management US citizenship required Ability to obtain and maintain a CBP public trust clearance Desired Skills Experience directly supporting DHS, CBP or ICE Network Operations Active CBP clearance, or DOD Secret clearance or higher About T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. Equal Opportunity T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. Compensation In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. #J-18808-Ljbffr

Quality Assurance Specialist

Computer World Services Corp. (CWS) Ashburn, VA

Join to apply for the Quality Assurance Specialist role at Computer World Services Corp. (CWS) . CWS seeks a Quality Assurance Specialist to ensure quality processes for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Quality Assurance Specialist ensures all NOC and WNOC processes meet quality, compliance and performance standards defined by the CBP PWS. Responsibilities Develop and maintain QA procedures for service delivery and releases. Support configuration and change management audits. Conduct reviews of performance data and documentation. Provide quality findings and recommendations to leadership. Ensure process alignment with ITIL and CBP quality frameworks. Required Qualifications 8+ years in quality assurance or change/release management. Bachelor’s degree in IT or Engineering. ITIL v3 certification. Preferred Qualifications Experience supporting Federal IT programs. CCNP or Change Management certification. Place of Performance Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities). Security Clearance Requirement Has favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP. EEO Statement Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected] . #J-18808-Ljbffr

Quality Engineer Associate

M.C. Dean, Inc Ashburn, VA

Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Responsibilities Quality Engineer Associate is responsible for documenting, managing, implementing, and institutionalizing the Quality Assurance plan for the assigned business unit and/or service center. Perform Quality Control tasks to include: Incorporate and lead M.C. Dean's Quality Management System on the assigned project, specifically ensuring: Control of Documents and Records Control of Nonconforming Installation Initiation, follow-up and closure of corrective and preventive actions. Document and Implement the Quality Plan tailored to project specifications/contractual requirements Partner with the project team in understanding the complete scope of work for the project. Establish and lead 3-Phase Quality Control Process conducting preparatory, initial and follow-up phase inspections. Collect data from internal inspections on conformity to requirements and compliance to procedures and prepare weekly inspection data log (Field Data Collection Report). Initiate/Assign/Manage Discrepancy Notices, Corrective Action Reports, Corrective & Preventive Actions (CAPA). Identify and provide solutions to project specific issues based on knowledge, experience and outside resources. Manage the punch list identification and closeout process. Establish and lead quality initiatives for the project. Participate in the review of Engineering deliverables (Drawing (Design/Detail), Specification, Submittals) and ensure all comments generated during these reviews are addressed. Provide oversight and coordinate 3rd party peer design and 3rd party testing agencies, implement recommendations as necessary. Document tailored processes across the value stream using ISO, CMMI, Agile, Lean Six Sigma, PMBOK, ITIL and other internationally recognized process frameworks. Understand challenges in the existing AS-IS processes and recommend improvements for process optimization Identify technical and administrative controls and create rules, policies, and procedures for the control implementation. Lead all activities involving quality assurance, compliance, audits, deliverables, and process improvement. Conduct project specific audits to measure the degree of adherence to documented policies and procedures. Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends Develop project scorecard on Quality Assurance and report to project and executive teams on the level of adherence. Work on special process improvement projects to identify root cause and put in place corrective and preventive actions to prevent recurrence Qualifications Experience / Education Required: 0 + years of experience with a Bachelor of Science degree in Engineering (preferably Industrial/Systems Engineering) Aptitude: Data Collection, Management and analysis Planning and organizational Written and verbal communication Decision-making Teamwork, Team building and collaboration Customer service orientation Sharp attention to detail Strong analytical and problem-solving skills Meticulous and diligent attributes Great team player with the ability to work with minimal supervision Ability to influence with no direct supervisory authority What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person. #J-18808-Ljbffr

Quality Engineer, Senior

CIS Secure Ashburn, VA

Senior Quality Engineer CIS Secure will be leading a multi-year program in partnership with an industry Integrator to deliver a next-generation secure communication system for aircraft operations. Based in Ashburn, VA, this initiative will produce a ruggedized, military-grade VOIP solution that enables secure voice and data communication across multiple classified domains. The program spans the full engineering lifecycle, from requirements analysis and preliminary design through prototyping, integration, and verification testing, executed under AS6500, AS9100, and CMMI standards. The Senior Quality Engineer will serve as a main figure in the development and optimization of quality control processes. This effort offers an opportunity to help shape a program from the ground up and build a technical framework that will define long-term success. At CIS Secure, you’ll be part of a mission-driven team that designs and delivers cutting‑edge, secure communications products for government and commercial clients. We offer a collaborative work environment, competitive benefits, and the opportunity to make a real impact in national security and secure tech innovation. Come join one of Washington’s Best Places 2022 to work and do good work for a great purpose! About CIS Secure Computing, Inc. – CIS Secure Computing, Inc. is a company that specializes in custom solutions of secure communications equipment. Our primary customers include organizations within the defense, intelligence, law enforcement, and homeland security communities whose missions depend heavily on their ability to communicate and exchange information in a secure manner and to operate in challenging physical environments. CIS Secure Computing, Inc. serves the secure communications market as a leading provider of communications and computing solutions for government and commercial customers. CIS designs and manufactures a wide range of products, which include secure telephones (under the TSG protocol), secure computers, encrypted tactical communication systems, secure tele‑ and video‑conferencing systems, and a variety of specialty systems used in secure networks. Responsibilities Lead complex investigations, root cause analysis, and corrective actions. Develop and optimize quality control processes, test methodologies, and inspection systems. Drive continuous improvement projects (Lean, Six Sigma, Kaizen). Lead supplier audits, qualification, and corrective action programs. Train and mentor junior engineers and inspectors. Interface directly with customers, certification bodies, and regulatory agencies. Operating Hours and Expectations This position anticipates on‑site work with regular hours, Monday‑Friday. Occasional telework may be considered and will be discussed as a part of the interview process. Work Location and Travel Primary work location will be the CIS Secure headquarters located in Ashburn, VA. Minimal local travel is anticipated for this position. Clearance All candidates must be a US Citizen or permanent resident at the time of application. All candidates must be clearable; an active and current DoD Secret clearance is desired. Qualifications All candidates must be a US Citizen or permanent resident at the time of application. All candidates must be clearable; an active and current DoD Secret clearance is desired. Education Bachelor’s degree in Engineering, or related field; or an equivalent combination of education, certifications, and related work experience. Masters degree, desired. Certification(s) ASQ Certified Quality Engineer. Lean Six Sigma, preferred. Required Skills and Experience Ten or more (10+) years of progressively responsible experience in quality engineering, manufacturing engineering, or process improvement within a production or assembly environment. Experience leading root cause analysis, corrective/preventive action (CAPA), and continuous improvement initiatives. In depth knowledge of ISO 9001:2015. Familiarity with AS9100 and AS6500 Standards. Desired Skills and Experience Hands‑on experience with supplier quality management, process validation, or new product introduction (NPI). Knowledge of reliability testing, environmental stress screening (ESS), or regulatory compliance for specific industries. Physical Demands While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds assisted and unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to travel, fly and/or drive a car for client visits. Work Environment The noise level in the work environment is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits 401(k) with company matching Dental insurance Medical insurance (Four plan options) Health Savings Account option (with company contribution) Flexible Spending Account Vision Insurance Life and Disability Insurance Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance) Paid Time Off Holiday pay Job Type: Full‑time (Onsite) Pay Range: $150,000 - $190,000 per year CIS Secure and its associated companies, Intrepid Solutions and Darkblade Systems, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. #J-18808-Ljbffr

Quality Assurance Specialist

Phase2 Technology Ashburn, VA

T-Rex Solutions is seeking a results-driven Quality Assurance Specialist to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manage all aspects of the end-to-end release process. Ensure coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provide configuration management planning. Provide support to the configuration change Operational and approval process. Support the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Requirements Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management US citizenship required Ability to obtain and maintain a CBP public trust clearance Desired Skills Experience directly supporting DHS, CBP or ICE Network Operations Active CBP clearance, or DOD Secret clearance or higher T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. #J-18808-Ljbffr

Quality Assurance Specialist

TekSynap Ashburn, VA

Responsibilities & Qualifications RESPONSIBILITIES The Quality Assurance Specialist is responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment; and plans communication implementation in coordination with the Change Operational Process. REQUIRED QUALIFICATIONS Experience: At least Ten (10) Plus years of experience in network operations Routing and switching/Firewall (FW) SME with Six (6) Plus years Education: Bachelor’s Degree in related technical field. or equivalent experience Background Investigation is required Certifications preferred include: ITIL Certifications preferred include: Level III CCNP, CCDP, or CCIE Certifications preferred include: Change Management Certification Certifications preferred include: SIX Sigma Certification Green Belt Overview We are seeking a Quality Assurance Specialist to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. "As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration". Additional Job Information COMPETENCIES Oral Communication Written Communication Strategic Thinking Technical Expertise Initiative Foster Innovation Results Oriented Teamwork WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Springfield or Ashburn, Virginia Remote or In-Person: 100% Onsite Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday – Friday. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Background Investigation is required OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. #J-18808-Ljbffr

Quality Assurance Specialist

Systems Engineering Solutions Corporation Ashburn, VA

Description This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This is a hands-on role that also oversees the planning, configuration, testing, and deployment of release packages, manages the end-to-end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Requirements Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environment teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll-out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills A minimum eight (8) Plus years of experience in equivalent technical field. Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with the following tools: Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell). Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross-functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service roll-outs. Preferred Skills Preferred and Relevant Certifications: Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation. Experience supporting federal or large-scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills Attention to Detail: Ensures accuracy and completeness in configuration, testing, and release documentation. Communication: Clearly conveys release status, issues, and recommendations to technical and non-technical stakeholders. Collaboration: Works effectively with cross-functional teams to ensure successful service delivery. Problem Solving: Identifies potential issues and recommends corrective actions proactively. Customer Focus: Ensures releases meet quality standards and minimize impact on business operations. Adaptability: Responds effectively to changes in priorities or release schedules. Accountability: Takes ownership of release quality and process compliance. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

Quality Assurance Specialist

SES Corporation Ashburn, VA

Quality Assurance Specialist This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real‑time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency’s nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This hands‑on role oversees the planning, configuration, testing, and deployment of release packages, manages the end‑to‑end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of or changes to the designated service. Manages all aspects of the end‑to‑end release process. Ensures coordination of build and test environment teams and release teams (as applicable). Ensures teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change operational and approval process. Supports the quality assurance process audits. Provides management reports on release progress. Responsible for service roll‑out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills A minimum eight (8) plus years of experience in an equivalent technical field. Bachelor’s degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Experience with tools such as Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell). Knowledge of release management, configuration management, and QA processes. Experience with software testing, operational change management, and service rollout. Understanding of ITIL or similar IT service management frameworks. Ability to coordinate cross‑functional teams and manage multiple concurrent releases. Strong documentation, reporting, and analytical skills. Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. Knowledge of network and system operations to support service rollouts. Preferred Skills Preferred and relevant certifications such as Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation. Experience supporting federal or large‑scale enterprise IT environments. Familiarity with automated testing tools and release management platforms. Experience with risk assessment and mitigation in release or deployment processes. Soft Skills Attention to Detail – ensures accuracy and completeness in configuration, testing, and release documentation. Communication – clearly conveys release status, issues, and recommendations to technical and non‑technical stakeholders. Collaboration – works effectively with cross‑functional teams to ensure successful service delivery. Problem Solving – identifies potential issues and recommends corrective actions proactively. Customer Focus – ensures releases meet quality standards and minimize impact on business operations. Adaptability – responds effectively to changes in priorities or release schedules. Accountability – takes ownership of release quality and process compliance. Benefits Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401(k) with employer contribution Paid Time Off Pet Insurance #J-18808-Ljbffr

Quality Assurance Specialist

Akima, LLC Ashburn, VA

Tuvli is looking for a Quality Assurance Specialist to work in Ashburn, VA. To join our team of outstanding professionals, apply today! Responsibilities Develops and implements processes and procedures meant to improve quality throughout the organization. Performs inspections of finished or in-process goods, analyzes data, and identifies trends in defects or errors. Investigates quality failures and recommends changes to internal procedures to prevent future quality issues. Assesses and reports on the impact of process changes on quality. May be responsible for monitoring vendors or suppliers for compliance with established or contracted quality standards. Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. May act as a lead. Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Qualifications The Request Fulfilment Lead highly desired qualifications are: An active DoD Secret clearance is required for consideration. Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management. Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field. Job ID 2025-19866 Work Type On-Site Company Description Work Where it Matters Tuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments. As a Tuvli employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. #J-18808-Ljbffr

Quality Assurance Specialist

Akima Ashburn, VA

Quality Assurance Specialist – Ashburn, VA 5 days ago – Be among the first 25 applicants. Akima Global Technology (AGT) is looking for a Quality Assurance Specialist to work in Ashburn, VA. Please apply today! Responsibilities Develops and implements processes and procedures to improve quality throughout the organization. Performs inspections of finished or in‑process goods, analyzes data, and identifies trends in defects or errors. Investigates quality failures and recommends changes to internal procedures to prevent future issues. Assesses and reports on the impact of process changes on quality. Monitors vendors or suppliers for compliance with established or contracted quality standards. Handles complex issues and problems, escalating only the most complex issues to higher‑level staff. Possesses comprehensive knowledge of subject matter; may act as a lead. Planned, configured, tested, and implemented operational changes to create the release package for delivery or changes to the designated service. Manages all aspects of the end‑to‑end release process, ensuring coordination of build and test environments and release teams. Ensures teams follow the organization’s established policies and procedures. Provides configuration management planning and supports the configuration change operational and approval process. Supports the quality assurance process audits and provides management reports on release progress. Responsible for service roll‑out planning, including deployment method and communication implementation in coordination with the CBP Change Operational Process. Qualifications An active DoD Secret clearance is required for consideration. Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, or Change Management. Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking, or Telecommunications. Minimum eight (8) plus years of experience in an equivalent technical field. Job Details Job ID: 2025-19866 Work Type: On‑Site Company Description Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our government customers, AGT delivers new technologies and partners with leading‑edge commercial enterprises to deliver unique and innovative IT solutions. #J-18808-Ljbffr