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High salary

Front Desk / Customer Service Representative - Part Time

iFLY, LLC Ashburn, VA

Front Desk / Customer Service Representative - Part Time Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 33 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development. We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply! Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR : S afety First O utrageous Passion A ccountability R espect CSR Day-to-Day: Safety - Promote customer safety throughout their time in the wind tunnel and facility Sales - Actively listen to guests to recommend and sell experiences that improve their time at iFLY Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage. Ability to: Stand for about 8 hours a day while working on a point-of-sale system Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph What We are Looking For: Must be 18 years of age or older Weekend availability is required High school diploma or equivalent (required) Exceptional sales skills Exceptional customer-service skills Confidence in phone and face-to-face communication Ability to resolve conflicts, to multi-task, and to understand customer needs Friendly, upbeat, compassionate, and personable attitude Integrity, punctuality, and professional appearance Ability to work well within a team maintaining positive relationships Basic computer skills The Good Stuff: Average hourly rate, including commissions - $18-20/hr. (base + commission) Paid time off (PTO) Holiday pay options Tuition reimbursement Referral bonus program Employee discount on retail merchandise and flight packages Free flight time for employees and immediate family! All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

High salary

Customer Service Lead

MOD Pizza Ashburn, VA

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we dont just make pizzas. We make pizzas that make the world a better place a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility . Compensation : $15.75 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings! Restaurant Captains Shift Supervisors are also eligible for: Paid sick time Paid Vacation FREE pizza and salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical/dental/vision/basic life/disability 401(k) retirement Summary As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal. You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together were creating an experience were pizza is personal, and everyone belongs. Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for whats possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership Help create a MOD vibe that our customers expect Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift Demonstrate, train and coach Squad in all methods for accomplishing store tasks Demonstrate knowledge of all Operational Standards and resources Partner with General Manager to engage the board community of our restaurant Required Qualifications Minimum of 1 year of customer service or restaurant leadership Experience successfully leading, coaching, training, and motivating front line employees Ability to think strategically and act tactically Ability to stay calm and focused in busy restaurant operations Must be at least 18 years old At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [email protected]. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Immediate Start

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr

Hilton Ashburn, VA

No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Dynamic Environment

Associate Service Desk Technician

NTT DATA Ashburn, VA

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Answers company operator calls and directs them to the appropriate person. Takes initial telephone or email inquiries and troubleshoots and manages hardware, software or network problems with users. Records required customer and problem information, updating records with appropriate journal entries of activities. Elevates complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution. Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. Provides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. Coordinates with third party vendors to provide the best possible product & support to end users. Performs software, hardware and firmware upgrades as necessary. Thoroughly documents steps taken to resolve incidents. Assists in the management of asset lifecycle activities. Maintains printer and copier supplies. Performs initial investigation and/or troubleshooting of system and network issues to determine root cause and resolution. Handles cell phone provisioning and tracking following established BYOD and other policies and procedures. Documents support procedures. Participates in training and mentoring of Service Desk Technicians. Performs desktop software license management and inventory control. Acts as communication coordinator and situation manager during any critical incidents call bridge events. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Good problem-solving skills. Good troubleshooting skills. Good documentation skills. Proven ability to work independently. Ability to work well in a team environment. Ability to accommodate flexible work schedules. Ability to work in a fast-paced environment. Strong customer service and interpersonal communication skills with a dedication to customer satisfaction. Type a minimum of 35 wpm. Technical knowledge of PC hardware, operating systems, and networking. EDUCATION & EXPERIENCE High school diploma or GED required. Associate degree or technical training school preferred. Minimum of 3 years experience. A+ and/or Network + certification a plus. PHYSICAL REQUIREMENTS Able to climb ladders and work on raised platforms. Able to hear and speak into a telephone and 2-way radio. Ability to distinguish colors on wiring and cables to ensure safety protocols are followed. Ability to work in confined spaces. Requires ability to lift and carry objects weighing up to 50 pounds. Requires the ability to kneel, stand, walk great distances, climb stairs/ladders. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. WORK CONDITIONS Typical data center work environment with varying temperatures and loud noises. Extensive daily usage of a computer or workstation. Work on site; no telecommuting. SPECIAL REQUIREMENTS May be required to work second and third shifts on occasion, or as scheduled. Must possess a current, valid state-issued driver’s license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $27.80 - $34.70 and is eligible for overtime pay in accordance with local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr

Immediate Start

Associate Service Desk Technician

NTT Global Data Centers Americas, Inc. Ashburn, VA

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Answers company operator calls and directs them to the appropriate person. Takes initial telephone or email inquiries and troubleshoots and manages hardware, software or network problems with users. Records required customer and problem information, updating records with appropriate journal entries of activities. Elevates complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution. Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. Provides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. Coordinates with third party vendors to provide the best possible product & support to end users. Performs software, hardware and firmware upgrades as necessary. Thoroughly documents steps taken to resolve incidents. Assists in the management of asset lifecycle activities. Maintains printer and copier supplies. Performs initial investigation and/or troubleshooting of system and network issues to determine root cause and resolution. Handles cell phone provisioning and tracking following established BYOD and other policies and procedures. Documents support procedures. Participates in training and mentoring of Service Desk Technicians. Performs desktop software license management and inventory control. Acts as communication coordinator and situation manager during any critical incidents call bridge events. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Good problem-solving skills. Good troubleshooting skills. Good documentation skills. Proven ability to work independently. Ability to work well in a team environment. Ability to accommodate flexible work schedules. Ability to work in a fast-paced environment. Strong customer service and interpersonal communication skills with a dedication to customer satisfaction. Type a minimum of 35 wpm. Technical knowledge of PC hardware, operating systems, and networking. EDUCATION & EXPERIENCE High school diploma or GED required. Associate degree or technical training school preferred. Minimum of 3 years experience. A+ and/or Network + certification a plus. PHYSICAL REQUIREMENTS Able to climb ladders and work on raised platforms. Able to hear and speak into a telephone and 2-way radio. Ability to distinguish colors on wiring and cables to ensure safety protocols are followed. Ability to work in confined spaces. Requires ability to lift and carry objects weighing up to 50 pounds. Requires the ability to kneel, stand, walk great distances, climb stairs/ladders. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. WORK CONDITIONS Typical data center work environment with varying temperatures and loud noises. Extensive daily usage of a computer or workstation. Work on site; no telecommuting. SPECIAL REQUIREMENTS May be required to work second and third shifts on occasion, or as scheduled. Must possess a current, valid state-issued driver’s license. This position requires work to be done onsite at a data center facility and may require the use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $27.80 - $34.70 and is eligible for overtime pay in accordance with local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr

Commercial HVAC Service Operations Lead

Carrier Global Corporation Ashburn, VA

Country: United States of America Location: CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. Join us and we can make a difference together. About this role: Carrier Commercial Service has an opening for an experienced Service Operations Lead for our Washington DC location. The ideal candidate will leverage technology to enhance communication and operational efficiency of the service branch. Role Responsibilities: Administer service contracts to optimize profits, verify obligations are met, ensure customer satisfaction and retention. Proactively monitor, pursue, and assist with selling field service and repair opportunities to meet revenue goals. Assist leadership in driving on-time, within-budget completion of service jobs. Manage all time charged to jobs including Procard transactions (billable vs non-billable). Manage accounts receivable and assist with resolution of customer billing disputes. Procure parts and materials for scheduled maintenance, repairs, and emergency service calls. Manage warranty and startup jobs. Complete booking of new jobs and set up billing plans. Review open orders daily to ensure timely completion of jobs. Ensure timely and accurate billing of projects, service contracts, T&M, and fixed-price jobs. Required Qualifications: High School diploma or GED. Must have a valid Driver’s License. 2+ years of customer service experience. 6+ months experience handling AR/AP for a site. Preferred Qualifications: 2+ years of relevant HVAC service industry experience preferred. Strong experience in Microsoft Office Suite, Salesforce, and SAP. Bachelor's degree in Business Management or relevant field preferred. Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice. #J-18808-Ljbffr

Posted 13 hours ago

Commercial HVAC Service Operations Lead

Carrier Ashburn, VA

Country: United States of America Location: CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role: Carrier Commercial Service has an opening for an experienced Service Operations Lead for our Washington DC location. The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch. Role Responsibilities: Administer service contracts to optimize profits, verify obligations are met, ensure customer satisfaction and retention. Proactively monitor, pursue, and assist with the selling of field service and repair opportunities to ensure pull-through revenue goals are met. Assist leadership in driving on time, within budget completing service jobs. Manage all time charged to jobs including Procard transactions (billable vs non-billable). Manage accounts receivable and assist with the resolution of customer billing disputes. Procure parts and materials for scheduled maintenance, repairs, and emergency service calls. Manage warranty and startup jobs. Complete booking of new jobs and set up billing plans. Review open orders daily to ensure timely completion of jobs. Ensure timely and accurate billing of projects, service contracts, T&M, and fixed-price jobs. Required Qualifications: High School diploma or GED. Must have a valid Driver’s License. 2+ years’ of customer service experience. 6+ months experience handling AR/AP for a site. Preferred Qualifications: 2+ years of relevant HVAC service industry experience preferred. Strong experience in Microsoft Office Suite, Salesforce, and SAP. Bachelor's degree in Business Management or relevant field preferred. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice. #J-18808-Ljbffr

Associate Service Desk Technician

NTT America Solutions, Inc. Ashburn, VA

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Answers company operator calls and direct them to the appropriate person. Takes initial telephone or email inquiries and troubleshoot and manage hardware, software or network problems with users. Records required customer and problem information, updating records with appropriate journal entries of activities. Elevates complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution. Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. Provides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. Coordinates with third party vendors to provide the best possible product & support to end users. Performs software, hardware and firmware upgrades as necessary. Thoroughly documents steps taken to resolve incidents. Assists in the management of asset lifecycle activities. Maintain printer and copier supplies. Performs initial investigation and/or troubleshooting of system and network issues to determine root cause and resolution. Handles cell phone provisioning and tracking following established BYOD and other policies and procedures. Documents support procedures. Participates in training and mentoring of Service Desk Technicians. Performs desktop software license management and inventory control. Acts as communication coordinator and situation manager during any critical incidents call bridge events. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Good problem-solving skills. Good troubleshooting skills. Good documentation skills. Proven ability to work independently. Ability to work well in a team environment. Ability to accommodate flexible work schedules. Ability to work in a fast-paced environment. Strong customer service and interpersonal communication skills with a dedication to customer satisfaction. Type a minimum of 35 wpm. Technical knowledge of PC hardware, operating systems, and networking. #GlobalDataCentersCareers #LI-NP1 EDUCATION & EXPERIENCE High school diploma or GED required. Associate degree or technical training school preferred. Minimum of 3 years experience. A+ and/or Network + certification a plus. PHYSICAL REQUIREMENTS Able to climb ladders and work on raised platforms. Able to hear and speak into a telephone and 2-way radio. Ability to distinguish colors on wiring and cables to ensure safety protocols are followed. Ability to work in confined spaces. Requires ability to lift and carry objects weighing up to 50 pounds. Requires the ability to kneel, stand, walk great distances, climb stairs/ladders Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. WORK CONDITIONS Typical data center work environment with varying temperatures and loud noises. Extensive daily usage of a computer or workstation. Work on site; no telecommuting. SPECIAL REQUIREMENTS May be required to work second and third shifts on occasion, or as scheduled. Must possess a current, valid state-issued driver’s license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Work Life Balance

Service Desk Specialist III

Aditi Consulting Ashburn, VA

Summary:The main function of a Service Desk Specialist is to provide technical assistance to computer system users. A typical technical service desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexityMay install software or perform hardware testing remotelyEnter commands and observe system functioning to verify correct operations and detect errorsMaintain records of daily data communication transactions, problems and remedial actions taken, or installation activitiesRead technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and supportQualifications: Associate's degree in computer related field or equivalent training required 5-7 years experience requiredVerbal and written communication skills, problem solving skills, customer service and interpersonal skillsBasic ability to work independently and manage ones timeKnowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services softwareCompensation:The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).Benefits and Ancillaries:Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.#AditiConsulting

Opportunities on the CBP ITI2 Contract

CACI International Ashburn, VA

Opportunities on the CBP ITI2 Contract Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is currently looking for a wide range of Information Technology professionals with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II (ITI2) team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS). As a member of the ITI2 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nations safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity. CACI agile programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial. We are looking for experienced individuals with the following skills to join our program (positions may be available with various levels of experience), not all positions may be available at any time but may be available in the future: + Performance/Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager + Business Analyst + Data Engineer / ML Developer + DevOps Engineer + Field Maintenance Technician + Hardware Engineer + Hardware Technician + ISO 2000 Quality SME + Logistician + Portfolio Architect + Portfolio Manager + Procurement Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions will require the ability to obtain and maintain an approved Background Investigation as required through CBP. This clearance process takes on an average between 3-4 months. **What We Can Offer You:** + Weve been named a Best Place to Work by the Washington Post. + Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. + We offer competitive benefits and learning and development opportunities. + We are mission-oriented and ever vigilant in aligning our solutions with the nations highest priorities. + For over 55 years, the principles of CACIs unique, character-based culture have been the driving force behind our success. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ______________________________________________________________________________ **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation. **An environment of trust.** CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci) ______________________________________________________________________________ **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) . The proposed salary range for this position is: $78,700 - $165,300 _CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic._

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