Product Service Engineer
Job Description
Career Area: Product Support Job Description:
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: Supports electronics systems on Caterpillar machines. Provides technical information on systems and monitors system quality and reliability. Communicates issues and champions quality within the engineering organization. What You Will Do:
Gathering input to identify improvements to existing products. Evaluating production processes to identify defects in manufacturing and design. Provide input to designs modifications to maximize production efficiency and product quality. Communicating with Caterpillar Dealers to resolve technical issues. Develop publications to communicate field issues. Present quality and reliability data to internal stakeholders. Identifying and tracking quality defects, ensuring resolution in manufacturing. Communicating technical specifications and instructions to ensure product quality and performance. Tracking and managing the status of product issues.
Education Requirement: Associates’ degree What Skills You Will Have:
Data Gathering & Analysis: Participates in gathering and analyzing an organization's data based on requirements. Service Excellence: Responds to unexpected customer requests with a sense of urgency and positive action. Effective Communications: Makes oral presentations and writes reports needed for own work. Technical Excellence: Helps others solve technical or procedural problems or issues.
Additional Information: The location for this position is Mossville, IL. Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate. This position may require up to 25% travel. What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides: Competitive Base Salary Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Short and long-term disability coverage Life Insurance Paid parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits (Ex. Accident, Identity Theft Protection) *Subject to annual eligibility and incentive plan guidelines. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. Summary Pay Range: $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits:
Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development
*Subject to annual eligibility and incentive plan guidelines. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. Posting Dates: January 29, 2025 - February 12, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. #J-18808-Ljbffr