Assistant Director of Community Outreach & Conference Services
Job Description
Career Opportunities with University of New Haven A great place to work. Are you ready for new challenges and new opportunities? Join our team! Assistant Director of Community Outreach & Conference Services Department: Admissions Location: West Haven, CT Who we are: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 10,000 students from across the globe. Reporting to the Director of Community Outreach & Conference Services, the Assistant Director will manage and support the implementation and maintenance of community organization-based recruitment initiatives and camps and conferences services operations. You will:
Support enrollment partnership and community outreach programming and events, leveraging internal and external stakeholders. Manage Pre-college programs, including admissions process & applicant decisions, serving as primary advisor and monitoring experience of participants and re-engagement with the University. Travel and represent the University as necessary related to the generation of new contracts with external organizations, community outreach initiatives, and recruitment events. Develop and manage student workers, including weekend and overnight support. Maintain Faculty Visit Program operations, including creating calendar, sourcing new sessions, coordinating faculty presenters, and traveling to present as needed. Independently resolve conflicts and problem-solve related to events & programming processes. Generate new and renewal of existing academic articulation agreements, primarily program to program appendices. Assist in responding to Conference Services inquiries, including walk-throughs with prospective clients, drafting quotes outlining financial commitments, and building itineraries. Support maintenance of conference and event calendars. Develop, negotiate pricing, and maintain inventory of approved service providers for external requests and supplies related to Conference Services events. Help manage Summer Youth Academy operations, including communications, supply orders, and customer experience during evening and overnight components. Overnight stays and management of resident buildings will be necessary during periods of the summer. Regularly review and recommend updates to content on the University website to keep community outreach and conference services information accurate. Timely, effective, and professional communication with external and internal stakeholders. Other duties and responsibilities as assigned by the Director of Community Outreach and Conference Services to support overall operation of division and University.
You need:
Bachelor's degree required. Ability to represent the University of New Haven in a variety of situations and competently interact with a diverse population of prospective students, faculty, and staff. Must demonstrate commitment to enrolling and retaining a diverse student body. Excellent interpersonal and written communication skills; demonstrate tact & discretion. Excellent organizational, problem-solving, and project management skills. Proficiency in Microsoft suite required. Ability to lift up to 20 pounds is required for the travel component of the position. Ability and willingness to supervise on campus overnight during high volume Summer Youth Academy and Conference sessions, as needed. Professional presentation and demeanor are required. Experience working in higher education environment is desired. Ability to maintain confidentiality and protect sensitive and private information. Work independently and effectively contribute on a team while adhering to deadlines. Ability to work non-traditional hours, including early morning, evening and weekends is necessary and expected; extensive summer hours and specific availability in July will be necessary. Valid driver's license.
What’s In It for You:
Health & Welfare Programs: Employees and their eligible family members, including spouses and dependents are eligible for Medical, Dental, Vision and Life Programs. Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistance Program. Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities. Employee Discounts on products, services and educational opportunities. Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule; 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable. *The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment. #J-18808-Ljbffr