Technical Support Specialist - Software 1 at STERIS Canada Corporation

Dynamic Environment

Registered Field Nurse (Full-Time)

Renaissance Home Health Care The Bronx, New York

We are currently seeking a highly qualifed and compassionate Register Nurse to join our dynamic healthcare team servicing all 5 boroughs.The ideal candidate will have a stong clinical backgrond, excellent communication skills, and a passion for helping others.SIGN ON BONUS (after 90 days of employme

Immediate Start

Service Route Driver (CDL Req) $26-$28

Clean Harbors Hauppauge, NY

Safety-Kleen in North Amityville, NY is seeking a Service Route Driver (CDL Req). This role will train to drive a Class B box truck to provide onsite service for parts washer machines and pick up containerized hazardous waste. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Why work for Clean Harbors? Health and Safety is our 1 priority and we live it 3-6-5 Focus on maintaining sustainability and cleaning the Earth $26-$28 to begin M-F 5am-3pm OT paid at time and a half Benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement Key Responsibilities: Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner May visit 10-12 customer sites per day Switch out 15- & 30-gallon drums of solutions Service parts washer machines and clean out sediment from sinks Complete daily scheduled services, deliveries, and pick-ups in a timely manner Observe all company environmental health and safety operating guidelines Performs other duties as assigned Required Qualifications: Class B CDL Required Obtain Hazmat and Tanker endorsement within 90 days of employment Per OSHA’s Respiratory Protection standard, 29 CFR 1910.134, employees in positions requiring respirators are required to meet facial hair standards. Preferred Qualifications: Strong customer service skills Commercial route driving experience (Class C or Non-CDL) Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial or local protected class. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ectcleanharbors.com or 1-844-922-5547. Clean Harbors is a Military & Veteran friendly company. SK

High salary

Registered Nurse, Home Health Full Time

CenterWell Home Health Hauppauge, New York

Become a part of our caring community and help us put health first As a Home Health Registered Nurse , you will: Provide admission, case management, and follow-up skilled nursing visits for home health patients. Administer on-going care and case management for each patient, provide necessary follow-up as directed by the Clinical Manager. Confer with physician in developing the initial plan of treatment based on physician's orders and initial patient assessment. Provide hands-on care, management and evaluation of the care plan and teaching of the patient in accordance with physician orders, under Clinical Manager's supervision. Revise plan in consultation with physician based on ongoing assessments and as required by policy/regulation. Coordinate appropriate care, encompassing various healthcare personnel (such as Physical Therapists, Occupational Therapists, Home Health Aides and external providers). Report patient care/condition/progress to patient's physician and Clinical Manager on a continuous basis. Implement patient care plan in conjunction with patient and family to assist them in achieving optimal resolution of needs/problems. Coordinate/oversee/supervise the work of Home Health Aides, Certified Home Health Aides and Personal Care Workers and provides written personal care instructions/care plan that reflect current plan of care. Monitor the appropriate completion of documentation by home health aides/personal care workers as part of the supervisory/leadership responsibility. Discharge patients after consultation with the physician and Clinical Manager, preparing and completing needed clinical documentation. Prepare appropriate medical documentation on all patients, including any case conferences, patient contacts, medication order changes, re-certifications, progress updates, and care plan changes. Prepare visit/shift reports, updates/summarizes patient records, and confers with other health care disciplines in providing optimum patient care. Use your skills to make an impact Required Experience/Skills: Diploma, Associate or Bachelor Degree in Nursing Minimum of one year nursing experience preferred Strong med surg, ICU, ER, acute experience Home Health experience a plus Current and unrestricted Registered Nurse licensure Current CPR certification Strong organizational and communication skills Valid driver’s license, auto insurance and reliable transportation. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $84,600 - $116,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Occupational Therapist Home Health Full Time

CenterWell Home Health Hauppauge, New York

Become a part of our caring community and help us put health first As a Home Health Occupational Therapist , you will: Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives. Administer and interpret diagnostic and prognostic tests of function to patients in their homes or other settings to assist the physician in evaluating the patient’s level of function. Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment. Provide therapeutic treatment and instruction to patients in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures. Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient and within the guidelines of the rehabilitation program as a whole. Consult with other vocational team members, as appropriate, to develop and implement vocationally oriented plans consistent with the needs and capabilities of patients. Report patient status and progress to the physician, rehabilitation staff, Clinical Manager, patient and family members. Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs. Design community reintegration activities to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team. Recommend and/or design special adaptive equipment for clients to improve residence or working environments or improve their participation in the rehabilitation program and/or community. Design/train staff and family members to carry out the retraining program including dressing, feeding, grooming and hygiene skills, participate in team and family educational meetings. Coordinate/oversee/supervise/instruct and evaluates Occupational Therapy Assistant and Home Health Aide performance in implementing occupational therapy services. Accurately and thoroughly document patients' care observations, interventions and evaluation on the day services are rendered. Ensure that interim (verbal) orders received from the physician are accurately documented and implemented. Submit evaluation, treatment plans and discharge summary to the supervisor and care management staff. Use your skills to make an impact Required Experience/Skills: Degree from an accredited Occupational Therapy Program A minimum of six months of occupational therapy experience preferred Home Health experience a plus Current and unrestricted OT licensure Current CPR certification Good organizational and communication skills Valid driver’s license, auto insurance and reliable transportation. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $92,600 - $127,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Physical Therapist Assistant, Home Health Full Time

CenterWell Home Health Hauppauge, New York

Become a part of our caring community and help us put health first As a Home Health Physical Therapist Assistant , you will: Administer the physical therapy treatment plan as developed by the Physical Therapist. Administer non-complex active and passive manual therapeutic exercises, therapeutic massage, traction heat, light, cold, water, and electrical modalities to patients. Accurately documents daily, weekly, or monthly records of clients’. Submits clinical paperwork to the office on time each week. Attend educational meetings and coordinates and contributes to department in-services. Notify physical therapist or Executive Director of any equipment failures, lack of supplies, staff or client changes, and any other departmental Schedule clients and performs varied office tasks. Apply concepts of infection control and universal precautions in performing patient care activities. Accept clinical assignments that are consistent with education and competence to care for patients. Promote compliance with all fiscal intermediaries and/or other third-party payors, through education, coaching, and other assistance as necessary. Use your skills to make an impact Required Experience/Skills: Associate degree in Physical Therapy from an American Physical Therapy Association. Current state license to practice Physical Therapy. Valid driver’s license, auto insurance and reliable transportation. Proof of current CPR certification. Minimum two years experience as a Physical Therapy Assistant, Comprehensive knowledge of the physical, emotional, social, and biological changes that occur in the geriatric population. Self-directed, enthusiastic, and accepts constructive feedback. Demonstrates good verbal and written communication and organization skills. Communicates and demonstrates a professional image/attitude for patients, families, clients, coworkers, and others. Meets mandatory continuing education requirements of CenterWell Home Health and licensing board. Maintains clinical competency in Physical Therapy practice and theory. Ability to work a flexible schedule and travel locally. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $70,100 - $96,000 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Asset Protection Detective, Southshore - Full Time

Macy’s Bay Shore, New York

Occasional stooping, kneeling, crouching, and reaching above eye level Ability to spend long periods of time in enclosed areas Lifting and moving items up to 30 pounds About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for

Full Time & Part Time Jobs Hiring Now

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Amazon Fresh Grocery Associate - Full Time

Amazon Fresh Hauppauge, NY

Amazon Fresh - [Retail Clerk / Team Member] As a Grocery Associate at Amazon Fresh, you'll: Operate the cash register in a fun, efficient and trustworthy manner; Delight customers by answering questions and offering up recommendations; Keep shelves stocked while maintaining inventory; Ensure the customer has the best shopping experience possible; Enjoy great benefits including healthcare, parental leave, ways to save for the future, and opportunities for career advancement...Hiring Immediately >>

Sign Language Interpreter - VRS - Full Time

Sorenson Hauppauge, NY

Job Description Job Description Salary Range: $25-$60 (depending on location, education, and certifications) Location: Long Island, NY (In Center) Details: The Full time 32 hour a week position will require that hours be worked Monday-Saturday, 7am-7pm MST. This position will require that 100% of the required 32 hours are worked in VRS. Anything worked above 32 hours can be worked in other job codes. Those selected will be required to remain in their FT position for one year. (Cannot move to PT until the year is up). Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion). Shifts : Available hours are Monday-Saturday, 7am-7pm MT. ( If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday) In ASL: https://vimeo.com/617318942/7f7e566b9c Benefits of interpreting with Sorenson: Paid Vacation Time and Paid Sick Time and Paid Holidays Medical, Vision, and Dental Insurance Flexible Scheduling Premium shifts offered to boost hourly wage Earn CEU’s Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked 401K plans with employer contribution No scripts Resiliency/Vicarious Trauma resources available at no cost Company-wide Network Transfer and visiting interpreter opportunities to any of the centers across the US and Canada A successful candidate will have: Knowledge, Skills, and Abilities in ASL: https://vimeo.com/716825655/0151b6e08c Ability to pass our required skills assessment A high school diploma or GED An associate’s or bachelor’s degree (preferred, but not required) Interpreter certification 3 years’ experience working as an interpreter (preferred, but not required) Ability to troubleshoot basic technical issues Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components Regular and predictable attendance Job Snapshot: Job Summary in ASL: https://vimeo.com/716821832/bcc79f9f2a Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada. Responsibilities: Essential Duties and Responsibilities in ASL: https://vimeo.com/716822662/6badff5991 Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct Demonstrate full compliance with Sorenson Communications attendance policy Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position. Possess the ability to quickly learn and implement new and changing technologies Work effectively in a team environment; receive support from and provide support to colleagues Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Enhance interpreting skills through continued education training Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis About Us : Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages. Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Team Lead Full Stack Developer

Saberin Inc. Hauppauge, NY

Job Description Job Description Job Title: Team Lead Full Stack Developer Welcome to Saberin Software, a leading software company that specializes in the alternative finance space. Our mission is to provide innovative and customized software solutions to help businesses in this rapidly growing sector achieve their goals. With over 20 years of industry experience and a strong track record of partnering with well-known companies, we have established ourselves as a trusted and reliable partner for our clients. At Saberin Software, we are committed to client satisfaction. We work closely with our clients to understand their unique needs and deliver solutions that meet or exceed their expectations. We believe in constantly innovating and staying on top of the latest technologies to ensure that we are always using the right tools for each project. Our team of highly skilled professionals is dedicated to delivering quality results on time and within budget. We take pride in our work and are passionate about helping our clients succeed. We are seeking a Development Team Lead to head our talented group of Developers. The ideal candidate will have a strong history of hands-on development experience, combined with a proven ability to collaborate with other Team Leads and guide and mentor fellow Developers. Essential qualities include robust problem-solving skills, exceptional communication abilities, and a knack for collaboration within cross-functional teams. If you're a dynamic Developer who can both lead and contribute directly to our projects, we welcome you to apply for this pivotal role. ***PLEASE NOTE: THIS POSITION IS FULL-TIME INHOUSE - OPEN TO LOCAL RESIDENTS ONLY COMMUTABLE TO HAUPPAUGE, NY. NO OTHER APPLICATIONS WILL BE CONSIDERED AT THIS TIME.*** Responsibilities: Spearhead and participate in the creation of high-performance desktop, web, and mobile applications. Engage with business stakeholders and collaborate with other development Team Leads as well as the Project Management Team to clearly define and understand project requirements. Oversee and contribute to the design, development, testing, and deployment of applications. Ensure continuous support and improvements for both current and legacy systems. Required Proficiencies: Mastery in C#, .Net, and .Net Framework. Comprehensive understanding of project architecture to ensure scalability. ORM, with a preference for Entity Framework. Microsoft SQL including Advanced Queries, Functions, and Triggers. Microsoft Asp.Net MVC stack. Front-end technologies: HTML, CSS, and JavaScript, including Ajax operations, DOM manipulation, and form handling. Adeptness in JSON object creation and consumption. Consuming and creating APIs/WebAPIs. Public Cloud Development stacks, notably Azure and AWS. Continuous integration, ideally with Azure DevOps and Bitbucket Pipelines Migration from .Net Framework to .Net AWS/Azure Serverless Functions. Authentication with an Identity Provider (AWS IAM, Azure B2C, etc.). Integrating with Local Microsoft Active Directory and AAD. Microsoft Graph. Git code repositories with advanced operations and flow. Familiarity with collaboration platforms, like Atlassian Jira. Troubleshooting and problem-solving mastery. Leadership Proficiencies: Team Guidance: Proven ability to mentor, train, and guide team members. Project Oversight: Demonstrated experience in working with Project Management Teams to steer projects, ensuring timely delivery and maintaining the team's focus on strategic objectives. Conflict Resolution: Adept at identifying and resolving project-related conflicts, ensuring a harmonious work environment. Decision Making: Ability to make informed, effective, and timely decisions under pressure or in ambiguous situations. Strategic Vision: Capability to set, communicate, and work towards a long-term vision or goal for the team or project. Stakeholder Communication: Proficiency in liaising with cross-functional teams, Upper Management, and the Project Management Team, ensuring clear and transparent communication. Resource Allocation: Demonstrated skill in efficiently participating in allocating and optimizing team resources based on project requirements and timelines. Desired Proficiencies: Kendo/Telerik UI (for HTML, MVC, Blazor) Xamarin/Maui Azure Service Bus, SignalR Bonus Point Proficiencies: Native iOS/Android Development ETL processes and best practices Alternative financial basics, including Fund Accounting, Trade/Settle Process and FIX Protocol. Qualifications: Comprehensive expertise in web application development for both desktop and mobile. At least seven years of in-depth development experience. At least three years of professional leadership experience. Formal education in software development or a substantial, documented trajectory of self-driven learning. Proven skill in managing the nuances of development projects. Exceptional leadership and mentoring skills, with evidence of guiding team members. A distinguished record of success in software projects, complemented by a profound grasp of the software development lifecycle (SDLC). Working Hours and Compensation/Benefits: $90,000 - $125,000 Monday through Friday, 8:00am - 5:00pm 401k With Matching Health/Dental/Vision/Life Insurance Generous Paid Time Off Performance Driven Incentives Our Interview Process: Initial technical interview (30 minutes) Coding challenge (2-6 hours) Post-challenge technical review (1 hour) Final interview (1 hour) We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Hauppauge, NY

Posted 4 days ago

100.000 - 125.000

Job Description

Select how often (in days) to receive an alert: Technical Support Specialist - Software 1 At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Technical Support Specialist- Software Integration, you will provide technical support to Customers, Partners, and the Field Service Team to drive complete resolution of first response and moderately complex issues, along with providing Part Identification assistance. You will be expected to quickly address all incoming inquiries, delivering timely “service by phone” while providing an overall extraordinary Customer experience. You must manage the situation to de-escalate while resolving the issue(s). As a specialist, you will leverage remote diagnostics, your experience with the products, understanding of the theory of operation/safety hazards for the products, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting and corrective maintenance advice related to controls, electrical, IT/software, and electronics issues. You will refer complex issues to Product Support Specialists and Senior Service Engineering staff. This is a hybrid role with the requirement of working onsite at our Hauppauge, NY location 2 days a week. What You'll do as a Technical Support Specialist:

Provide technical support and expertise on a broad range of STERIS products to internal and external customers, including but not limited to Customers, sales, service, and operational support employees via phone, computer, or hardware systems. Help support installation and software upgrade issues remotely. Troubleshoot STERIS products, document all critical failures in real-time, independently develop solutions, and initiate corrective action for issues while working directly with field technicians, sales associates, and/or customers to prevent future issues. Provide periodic assigned on-call, after-hours technical support to internal and external customers as needed. Act as the front line interface for Field Service Representatives, Specialists, and Customers regarding technical troubleshooting. Assist with the development of support strategy and report on the status of repairs as required. Diagnose mechanical, hardware, software, and systems failures utilizing remote monitoring software and a variety of diagnostic tools. Identify areas of opportunity to improve the overall Employee and Customer experience. Offer alternative solutions where appropriate with the objective of developing Customer loyalty. Handle RMA requests and associated administrative work to repair or replace Customer Equipment. Basic case management and documentation of service requests for issue handoffs and escalations. Types of issues handled: password resets, VPN connection failures, software resets, troubleshooting failure to the source (hardware, software, cabling, or network). Identifying and solving known issues that are in the manual or knowledge management system. Maintain product knowledge, technical support reference material, and assist with review, recommending changes to maintenance manuals, engineering drawings, and other service support reference guides & documentation for all current and non-current STERIS Operating Room Integration (ORI) products. Occasionally contribute to validation qualification and serviceability review of new and old STERIS Operating Room Integration (ORI) software and hardware products.

The Experience, Skills, and Abilities Needed:

Associate's degree in a related field: Engineering, Audio/Video, Computer Science, MIS, CIS, or related field, or Bachelor's degree with 1 year of experience preferred. High school diploma or equivalent with 4 years of experience in servicing one or more fields: IT, Networking, Audio/Video, and/or computer-type equipment. Demonstrated knowledge and experience in IT, Networking, Audio/Video technologies, and computer troubleshooting. Ability to read wiring schematics preferred. Ability to effectively resolve and communicate technical issues via telephone and email. Must be available periodically outside of normal working hours. Knowledge of Windows/Linux programming preferred. Demonstrated computer knowledge to include word processing, spreadsheets, and e-mail computer skills.

What STERIS Offers: The opportunity to join a company that will invest in you for the long term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter. #LI-MM1 #LI-Hybrid Pay range for this opportunity is $51,250 - $75,000. Minimum pay rates offered will comply with county/city minimums if higher than the range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries. If you need assistance completing the application process, please call 1 (440) 392-7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred, and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state, or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours. Job Category: Service/Technical Services

Nearest Major Market: Cleveland Nearest Secondary Market: Akron Job Segment: Technical Support, Infection Control, Surgery, Computer Science, Outside Sales, Technology, Healthcare, Sales #J-18808-Ljbffr