JERSEY MIKE'S SUBS: SHIFT LEAD - OPENINGS AT ALL LOCATIONS!
Job Description
Job description – Shift Leader
Is JERSEY MIKE'S SUBS for YOU?
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! Are you collaborative and decisive? Do you enjoy being part of a team and engaging others? If you're enthusiastic, optimistic, and eager to contribute wherever you can, then become a part of the rapidly growing Jersey Mike's family! At Jersey Mike's Subs everyone wins! Working at Jersey Mike’s is a rewarding, fun experience. Our management team is committed to the development of all our employees. You will learn skills that will follow you into whatever your future holds. YOUR ROLE: As Shift Leader, you will be an integral member of the management team entrusted with assisting with supervision of day-to-day operations during designated work shifts. You’ll be tasked with guiding and supporting staff members to ensure the shift runs smoothly and efficiently. You will provide essential guidance, training, coaching, and support to employees, fostering a positive work environment. You will uphold quality standards, enhance customer satisfaction, and you may be assigned the responsibility to address customer issues, all of which contribute greatly to the overall success of the business. LOCATIONS CURRENTLY HIRING:
Clive: 12851 University Ave. Ste 200, Clive, IA 50325 Merle Hay: 4117 Merle Hay Road, Des Moines, IA 50310 East Side/Fairgrounds: 2809 E. University Ave. Des Moines, IA 50317 Ankeny: 1510 SW Vintage Pkwy Ste. 200, Ankeny, IA 50023 Ames: 537 Lincoln Way, Ames, IA 50010 West Des Moines: 5901 Mills Civic Pkwy. Ste 3160, West Des Moines, IA 50266 Southside Des Moines: 4319 Fleur Drive, Des Moines, IA 50321-2327 Altoona, Iowa: 3418 8th Street SW, Altoona, IA 50009 In addition to pleasing customers with our authentic sub sandwiches, you'll have the opportunity to work in our fun, productive atmosphere with an awesome team of like-minded, positive people. Job Requirements:
Must be at least 18 years of age 1 to 2 years of restaurant experience preferred 1 year of management and/or leadership experience required Must have strong focus on high quality customer service Must have good verbal and written communication skills Must have good listening skills and actively listen to those speaking to them Must have good problem-solving skills and experience Must have an outgoing and energetic personality Must exhibit time management and organization skills Enjoy a fast-paced work environment Must have a strong work ethic and accountability Must be able to lift up to 50 lbs.
Responsibilities include:
Deliver exceptional customer service to all customers who walk through our doors. Talk, joke, & banter with customers; it's encouraged, it's the Jersey Mike's way! Knowledgeable about our history and enthusiastic about "Mike's Way" Create a positive guest experience by delivering a high level of service, ensuring high food quality, and ensuring customer and employee safety. Maintain overall cleanliness of restaurant Prepare and serve beverages and food items consistently by adhering to all recipe standards. Ensure compliance with food and operational safety standards, and adherence to appropriate company policies and industry regulations. May be assigned responsibilities to open/close the store, prep work, and cleanup adhering to guidelines at all times. Assist with supervision of assigned staff including employee scheduling, ensuring adequate staffing levels, training, and ongoing coaching support. Assist with monitoring and communicating food and supplies inventories. Ensure the smooth transition between shifts by communicating critical and routine equipment, food, and facility statuses. Ensure that all tasks are completed efficiently and within the allotted time. Handle customer issues with professionalism in an effective and timely manner. Ensure proper utilization and maintenance of equipment and the facility. Ensure adherence to all food and facility safety standards and adherence to company policies. Conduct other responsibilities and duties as may be assigned.
Job Types: Part-time License/Certification:
Driver's License (Preferred) ServSafe Certification (Required within 90 Days) Food Handler Certificate (Preferred)
Pay: $16.00 - $19.00 per hour Expected hours: 15 – 34 per week Benefits:
Employee discount Flexible schedule Paid training
Shift:
10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift
Application Question(s):
What is your availability for work and requested amount of hours? Are you aware of the age requirement for employment with Jersey Mike's is 18 and up? Are you able to work split shifts? Are you able to work Friday/Saturday/Sunday?
Work Location: In person #J-18808-Ljbffr