Rooms Inspector
Job Description
Overview Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts, and Woodside, California. At the Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. Responsibilities
Staff Supervision: Inspects all rooms to ensure they meet Canyon Ranch’s high standards of cleanliness. Trains and coaches Room Attendants. Supervises Room Attendants to ensure maximum productivity and quality standards. Offers feedback for performance appraisals and counseling. Notifies the Front Desk immediately of available rooms via phone, computer system, or radio. Reports and follows up on all maintenance issues immediately via phone or written request. Operations: Cleans rooms as needed. Changes shower curtains, comforters, ironing board covers, and lamp shades as needed. Assigns and distributes daily room cleaning assignments to Room Attendants as needed. Communication: Daily checks voice mail and e-mail and responds to messages in a timely manner. Tracks guest’s special requests and ensures follow-through.
Qualifications
Experience: Must have prior knowledge of position/industry (3-5 years previous experience in same or related field). Knowledge, Skills & Abilities: Must be physically able to perform housekeeping tasks, which require bending, lifting, carrying, and standing for long periods of time. Must be able to respond to guest requests courteously and effectively. Must have effective communication skills and the ability to work with a variety of people. Must be flexible and able to perform a variety of duties as directed. Must be alert, safety conscious, and pay exceptional attention to detail. Must possess a strong sense of pride in work. About the Company Canyon Ranch operates two destination health spa resorts and one retreat property in the United States. #J-18808-Ljbffr