Customer Care Manager at L.A. Burdick Chocolates

Work Life Balance

Full-Time Long-Term Care Staff Pharmacist - Peabody, MA

Soliant Peabody, Massachusetts

Collaborate with the distribution team to ensure timely and accurate medication delivery.

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Permanent Radiation Therapist Needed (Full Time) - Providence, RI

Soliant Providence, Rhode Island

An opportunity is available now!Soliant is now staffing full time Radiation Therapist applicants for a hospital/cancer center in the city of Providence, Rhode Island. Travel contracts also gives you a more flexible schedule! You are not bound to long-term employments agreements and have flexibility

Immediate Start

Travel Physical Therapist - $1,929 per week

Ardor Health Solutions Walpole, MA

Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Walpole, Massachusetts. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Start Date: 02/16/2025 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Location: WALPOLE, MA Setting: SNF UNIT Employment Type: Traveler Ardor Health Solutions is looking for a Physical Therapist to join our travel team in a SNF UNIT setting, in WALPOLE, MA This is a full time travel contract position. Requirements include, but are not limited to: Active MA. SNF UNIT license 2 years of Physical Therapist experience This position begins on 12/10/2024 and ends on 03/11/2025 Benefits include: Major Medical Dental/Vision Insurance Pet Insurance Life Insurance with extensive family health options License Reimbursements and processing assistance with our internal licensing department $500 referral bonus 24-hour emergency access to our offices About Ardor Health Solutions: Ardor Health Solutions is a fun, energetic, and passionate group of healthcare staffing professionals. We strive to bring you the highest quality positions that are perfect for your career. We are dedicated to finding you a travel position that not only provides superior compensation, but enriches your life. Ardor Health Solutions is a Fortune Ranked, award-winning, expanding company that has also recently been ranked the 20th Largest Allied Staffing Firm in the Nation by Staffing Industry Analysts (SIA) and by Fortune`s Great Places to Work Survey s several years in a row. For more information or to be considered, please apply now. Our Awesome Benefits include: Weekly Pay. Major Medical/Dental and Vision/Pet Insurance on Day 1. Option to enroll in our FREE Medical Coverage plan for you and your family. Life Insurance with extensive family health options. Immediately start accruing Paid Time off as a part of our Shift Gift Program. Earn an Ardor Appreciation Bonus for EVERY assignment/extension simply for working your contracted hours Our Ardor Ambassador Referral Program allows you to make up to 2,000.00 per clinician you refer. Dedicated Clinical Support on staff – You are never alone on assignment. License Reimbursements and processing assistance with our internal licensing department. 24-hour emergency access to our offices. About Ardor Health Solutions: Ardor Health is a Family owned and operated Nursing and Allied staffing agency that has been around since 2001. For over 20 years now our Mission and Vision have been simple – Exceptionalism and Empowerment. We place exceptional clinicians in positions to provide exceptional care. We believe in Empowering our clinicians. You chose your path and one of our Ardor Advocates will empower you on your journey. We do not employ recruiters. We employ advocates. We believe in Pay Package Transparency. You chose your assignment – We are along for ride with you From Free Insurance options and appreciation end bonuses to immediate accrual of PTO in the form of Shift Gifts, we offer some of the best benefits in the travel staffing industry. We genuinely care about the people we work with. We’re not filling quotas – we’re here to make intimate connections and have your back Absolutely nothing we do is outsourced. Every function, process, and question you ask is handled by an Ardor Advocate who can greet you with a smile. For more information or to be COVID-19 vaccination and testing requirements vary by facility. Ardor Health adheres to the guidelines and requirements of each facility, as well as all applicable federal, state, and local laws. Ardor Health Job ID 706372. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Therapy Physical Therapist Days About Ardor Health Solutions Ardor Health Solutions formed in 2001 and remains a privately held medical staffing business owned and operated by the same family. Over the years we have expanded our staffing and recruiting capabilities to include therapy services, nursing services, and all allied services. If you would like the personal service that comes with a staff of recruiters that have an average tenure with the company between 5 and 15 years, and the knowledge of our client services representatives with similar experience, there is no need to look any further. At Ardor Health Solutions you can expect better than average pay packages, extraordinary benefits, and the peace of mind that you will not be forgotten once you start your assignment. Perhaps that is why so many of our caregivers have completed more than a dozen different assignments with us over our long history. Ardor Health is pleased to offer a free medical insurance plan in addition to major medical plans. Please contact a recruiter for more details on the free medical plan and/or any other general inquiries. One final fact about Ardor Health Solutions. We have been paying our caregivers weekly since 2001, and we have never, ever, missed a payroll. If you are currently on an assignment with us, thank you. If you have traveled with us before, we would like to welcome you back. If you have never traveled with us, give us a try. You will not be disappointed. Benefits Weekly pay Holiday Pay Pet insurance Referral bonus Employee assistance programs Medical benefits Dental benefits Vision benefits Benefits start day 1 License and certification reimbursement Life insurance Discount program

staff - Registered Nurse (RN) - Home Health - $55 per visit

BAYADA Home Health Care East Walpole, MA

BAYADA Home Health Care is seeking a Registered Nurse (RN) Home Health for a nursing job in East Walpole, Massachusetts. Job Description & Requirements Specialty: Home Health Discipline: RN Duration: Ongoing Employment Type: Staff $10,000.00 SIGN-ON BONUS Registered Nurse - Home Health Visits Full-Time with Comprehensive Benefits Package AND Work/Life Balance BAYADA Home Health is looking for compassionate and dedicated Registered Nurses (RN) to join our team You will provide exceptional care, delivered with compassion, excellence and reliability to adult and geriatric clients in their homes in Dedham, Norwood, Westwood, Walpole and surrounding towns. Prior clinical experience as a licensed RN, in a sub-acute or acute environment, is required. For Immediate Consideration, Please Call or Text Susan at . BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required. Registered Nurse (RN) Benefits: BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here Enjoy being part of a team that cares and a company that believes in leading with our values. Develop your skills with training and scholarship opportunities. Advance your career with specially designed career tracks. Be recognized and rewarded for your compassion, excellence, and reliability. Registered Nurse (RN) Responsibilities: Follow a designated care plan in accordance with patient's needs Make home visits to clients in designated geographic territories Perform assigned duties, including administration of medication, wound care, treatments, and procedures Monitor clients' conditions; reporting changes to Clinical or Client Services Manager Follow up with, execute, and properly document doctors' orders Perform client assessments as necessary Case management and coordination Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a touch pad tablet Qualifications for a Registered Nurse (RN): A current license as a Registered Nurse in Massachusetts Graduation from an accredited and approved nursing program. For Immediate Consideration, Please Call or Text Susan at . BAYADA recognizes and rewards our RNs who set and maintain the highest standards of excellence. Join our caring team today As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. Bayada Job ID 7788263002-1. Posted job title: home health visits registered nurse About BAYADA Home Health Care Ever wonder why the team at Bayada “LOVE what we do”? It’s a restful nights of sleep knowing you had the time and resources to give quality 1:1 care to your client. It’s the importance BAYADA places on family and work-life balance. Every home environment and client are unique, whether they’re an infant, geriatric, or somewhere in between. BAYADA ensures every team member has an opportunity to advance in their career. Our extensive paid training and state-of-the-art simulation labs will leave you feeling comfortable and confident before your first visit with your favorite new client. We offer opportunities to learn a new specialty or further develop your area of expertise. Get back to doing what you love, as the clinician you always wanted to be. Benefits 401k retirement plan Discount program Sick pay Employee assistance programs Vision benefits Bereavement Health Care FSA Weekly pay Continuing Education Holiday Pay Wellness and fitness programs Dental benefits Medical benefits Dependent Care FSA

Full-Time Store Merchandising Lead

Kohl's East Walpole, MA

About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service. What Youll Do Execute store merchandising standards following merchandise and visual guidelines for product presentation Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes Execute timely and accurate merchandising according to company guidelines and brand standards Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohls brand standards as directed by store leadership Support and partner with other associates on merchandising incoming product with a focus on customer experience ? All Lead roles at Kohls are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned ? What Skills You Have Required Must be at least 18 years of age or older Flexible availability, including days, nights, weekends, and holidays Strong verbal/written communication and interpersonal skills Preferred Retail or service industry experience Pay Starts At: $17.75

Full Time Roadside Technician - East Walpole, MA

Goodyear East Walpole, MA

Goodyear. More Driven. Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! Strating Pay: $23-$26 Hourly Candidates must pass motor vehicle, background, and drug screenings to be considered Shift Information: 8am - 5 pm Rotating On Call hours with double pay available! The role of the Roadside Technician position in our company can be broken down into one sentence: "An emergency response tire technician for semi-truck fleets". To elaborate a bit further; when a customer has a tire related failure, a Technician is dispatched to the customer's location to repair or change the tire. This means that a Technician is expected to be roadside when performing their job duties. During times when there are no service calls pending, Technicians will be expected to help mount orders, clean and organize the shop, and other general duties as needed. Experience isn't required for this position. You will be trained in any skills required Start your career with us today! Learn about our culture! Click Here to Hear from our Associates! Double Pay Opportunity: There is a on-call rotation for interested candidates. During a Technicians' on-call period, they are expected to run after-hours service calls at a 95% Accept rate , which includes weekends and nights. After-hours service calls are paid in double-time with a minimum of 2 hours per call!! An example being if a Technicians accepts, arrives, and completes a call in 45min they will receive an additional 1 hr. 15 min of double time*** pay. Benefits At-a Glance: Comprehensive benefits package: Medical, Prescription drug, Vision, Dental, Wellness Program, Life insurance, 401(k) with company matching , Paid vacation/Sick Pay and holidays, Tuition Reimbursement & Employee Discounts and Safe work environment On-going Training and further career advancement opportunities Basic Requirements: Valid driver's license and meet commercial driver qualification requirements Must be at least 21 years of age Legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications: High School Diploma or GED preferred Previous Commercial Service Tire experience About the Role: What skills will you learn? Servicing Commercial Tires including dismounting, mounting, and repairing any type of tire. Perform match mounting, match mating dual assemblies, and radial runout as necessary. Inflating of tires to prescribed PSI per load requirements. Complying with OSHA regulations and safety requirements including; how wear proper PPE, use tire cages, and follow all other safety policies and procedures. We encourage you to allow us to invest in your success as you invest in ours. About Us: We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. Mobile Diesel Mechanic, Diesel Mechanic, Fleet Mechanic, Fleet Diesel Mechanic, Mobile Fleet Mechanic, Diesel Fleet Technician, Mobile Mechanic, Diesel Technician, Diesel Technician Mechanic II, Mobile Trailer Mechanic, Diesel Truck Technician, Diesel Mechanic B, Diesel Vehicle Technician, Certified Diesel Mechanic, Diesel Heavy Equipment Mechanic, Automotive Technician, Diesel Mechanic, General Mechanic, Brake Technician, Transmission Technician, Engine Mechanic, Electrical Mechanic, Master Technician, Certified Automotive Technician (ASE), L1 Technician, L2 Technician, L3 Technician, Mechanic, Automotive Service Technician, General Service Technician, Master Automotive Technician, Automotive Mechanic, Automotive Mechanic Technician, Automotive Repair Technician, Automotive, Specialist, Automotive Diagnostic Technician, Automotive Maintenance Technician, Automotive Engine Technician, Brake Technician, Clutch Technician, Diesel Technician, Electrical Technician, Engine Technician, Exhaust Technician, Fuel Injection Technician, Hybrid Technician, Transmission Technician Norwood MA, Sharon MA, Canton MA, Westwood MA, Medfield MA, Dedham MA, Norfolk MA, Stoughton MA, Foxborough MA, Needham MA, Randolph MA, Mansfield MA, Wrentham MA, Milton MA #veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #diesellife #cummins #dieselmechanic #dieselnation #nowhiring #applytoday #instajob #womeninautomotive #community #diversityandinclusion Goodyear is one of the world's largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548 Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. ustomsearch.viewFullSingle?in_organid=22886&in_jnc ounter=223644953&in_site=CompanyWebsite

🚀 Walpole's Top Full Time Needed!

Walpole

Discover top opportunities in Full Time near Walpole. Apply now and take the next step in your career. Start today and find the perfect match for your skills.

Full-Time Store Associate

ALDI USA Walpole, MA

As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $20.00 per hour Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Process customer purchases, perform general cleaning duties, stock shelves and merchandise displays neatly. Provide exceptional customer service, assisting customers with their shopping experience. Collaborate with team members and communicate clearly to the store management team. Provide feedback to management on all products, inventory losses, scanning errors, and general issues. Participate in taking store inventory counts according to guidelines and monitor inventory for accuracy. Adhere to cash policies and procedures to minimize losses. Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data. Other duties as assigned. Physical Demands: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights. Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store. Must be able to perform duties with or without reasonable accommodation. Qualifications: You must be 18 years of age or older to be employed for this role at ALDI. Ability to provide prompt and courteous customer service. Ability to operate a cash register efficiently and accurately. Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler. Ability to perform general cleaning duties to company standards. Ability to interpret and apply company policies and procedures. Excellent verbal and written communication skills. Ability to work both independently and within a team environment. Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner. Meet any state and local requirements for handling and selling alcoholic beverages. Education and Experience: High School Diploma or equivalent preferred. Prior work experience in a retail environment preferred. A combination of education and experience providing equivalent knowledge. ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. #J-18808-Ljbffr

Full-Time Store Merchandising Supervisor

KOHLS Walpole, MA

Role Specific Information Job Description About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You’ll Do Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager. Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer. Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes. Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards. Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently. Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards. Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution. All Supervisor roles at Kohl’s are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture. Exercising good judgment; taking appropriate partners as needed. Modeling, guiding and providing direction to associates. Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty). Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing. Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention. Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty. Use key performance indicators (KPIs) to make informed business decisions that drive overall store results. Accomplishing multiple tasks within established timeframes. Training, monitoring and reinforcing company policies, procedures, standards and guidelines. Maintaining adherence to company safety policies for the safety of all associates and customers. Key holder responsibilities include opening and closing store processes, and providing direction to associates. Other responsibilities as assigned. What Skills You Have Required Must be at least 18 years of age or older. Strong verbal/written communication and interpersonal skills. Flexible availability, including days, nights, weekends, and holidays. Preferred 2 years experience in retail or similar industry. Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals. Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $22.25 #J-18808-Ljbffr

Full-Time Store Merchandising Lead

KOHLS Walpole, MA

Role Specific Information Job Description About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service. What You’ll Do Execute store merchandising standards following merchandise and visual guidelines for product presentation Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes Execute timely and accurate merchandising according to company guidelines and brand standards Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards as directed by store leadership Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl’s are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Flexible availability, including days, nights, weekends, and holidays Strong verbal/written communication and interpersonal skills Preferred Retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $17.75 #J-18808-Ljbffr

Walpole, NH

Posted 5 days ago

60.000 - 80.000

Job Description

Job Summary The Customer Care Manager plays a crucial role in ensuring exceptional service delivery to our customers. This position is responsible for overseeing the customer care team, enhancing customer satisfaction, and implementing effective strategies to improve service quality. The ideal candidate will possess strong communication skills, a passion for client services, and the ability to analyze data to drive improvements. Duties/Responsibilities

Lead and manage the Customer Care Team to ensure high level service and support. Develop and implement Customer care policies and procedures. Answer multiple phone lines and take orders. Work with retails on providing excellent customer care and assist with training. Provide training and annual refresher training to Customer Care Representatives. Research and build new account opportunities. Work with E-Commerce Manager on new initiatives. Make sales calls to prospects, generating leads through various activities such as cold calling, networking, and customer visits. Build and maintain strong relationships with new and existing customers using creative follow-up communication to increase customer interest. Consistently promote and sell our products with passion and in-depth knowledge. Respond to customer requests in a timely manner i.e., quotes, questions, complaints, etc. Provide exceptional follow-up, identifying and providing future opportunities. Maintain client accounts and databases. Able to use ERP systems and business tools to develop and implement best practices. Develop and expand upon current service metrics to ensure we are achieving best in class performance. Develop strong relationships with all departments within the company that lead to improved communication and success. Lead role in developing goals and strategies leading to future growth.

Skills and Qualifications

Excellent communication and time management skills. Ability to work in high stress situations during peak season. Excellent technical and organizational skills. Manage and track customer interactions and sales. Must be an enthusiastic people person who is highly motivated, results oriented and excited about our products. Working knowledge of website functionality. Reporting and analytical skills. Experience with MS Office software and applications. Have flexibility regarding work hours to meet customer needs. Order processing experience. NetSuite experience a plus.

Benefits

Performance-based bonus. Medical Insurance (Includes Wellness Incentive). Dental Insurance. Vision Insurance. Paid Time Off. Company matched 401K. Voluntary life and disability plans. Employee Assistance Program (EAP). Free drink of choice every daily shift. Complimentary chocolate tastings throughout the year. Discount on all products. This role is essential for fostering positive relationships with our customers and ensuring that their needs are met efficiently. If you are passionate about delivering outstanding customer service and leading a dedicated team, we encourage you to apply. Founded in 1987, L.A. Burdick Chocolates is an artisan chocolatier dedicated to handcrafting European-inspired chocolates, pastries, and beverages. It has been praised for making one of the best chocolates and hot chocolates in the U.S. by Food & Wine, Zagat, Bloomberg, Travel + Leisure, among others. L.A. Burdick Chocolates has store locations in Boston, Cambridge, Chicago, New York, Walpole, and Washington, DC and an online store at burdickchocolate.com. For more information regarding L.A. Burdick, explore burdickchocolate.com. Job Type: Full-time Pay: From $65,000.00 per year Shift:

Day shift

Ability to Commute:

Walpole, NH 03608 (Required)

Work Location: In person #J-18808-Ljbffr