Senior Associate, Pre-Close Insurance Compliance at ORIX

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Senior Vice President, Food Safety & Quality Assurance

Confidential Columbus, OH

Senior Vice President, Food Safety & Quality Assurance About the Company Rapid-growing pet food company Industry Food & Beverages Type Privately Held Founded 2014 Employees 51-200 About the Role The Company is seeking a Senior Vice President, Food Safety & Quality Assurance to lead and oversee all aspects of food safety, quality assurance, and regulatory compliance. This critical leadership role involves developing and implementing comprehensive programs across the supply chain, ensuring compliance with local, national, and international regulations, and leading a team dedicated to maintaining the highest standards of food quality and safety. The successful candidate will be a key technical expert and collaborator, with a focus on people, processes, and systems, and will work closely with the manufacturing, procurement, innovation, and impact teams to champion the company's rigorous safety and quality standards.Applicants for the Senior Vice President, Food Safety & Quality Assurance position at the company should have a Bachelor's or Master's degree in food science, microbiology, chemistry, or a related field, with a PhD considered a plus. The role requires strong knowledge of HACCP, BRC, SQF, and food safety/quality management programs, as well as deep experience in food quality and safety management, preferably in the meat processing and/or pet food industries. The ideal candidate will have a proven track record in developing and implementing successful quality assurance and food safety programs, strong leadership and team management skills, and excellent communication and interpersonal abilities. A strategic thinker with strong analytical and problem-solving skills, the candidate will be responsible for fostering a culture of quality and safety, leading crisis management efforts, and staying engaged with innovation and R&D teams to ensure food safety, quality, and compliance standards are integrated into the development and commercialization processes. Hiring Manager Title Chief Executive Officer Travel Percent Less than 10% Functions General Management Operations Strategy

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Senior Quality Assurance Specialist - Investigations

Andelyn Biosciences, Inc Columbus, OH

Overview of Andelyn Biosciences Andelyn Biosciences is a biopharmaceutical Contract Development and Manufacturing Organization (CDMO) focused on advancing novel gene therapies from concept to commercialization. Located in the heart of Columbus, OH , the company has expanded to three buildings with more than 250,000 combined square feet of space. The Andelyn Corporate Center (ACC) is dedicated to cGMP manufacturing, the Andelyn Development Center (ADC) for preclinical non-cGMP activities, and the Andelyn Plasmid Center (APC) for research and cGMP plasmid production. Our Values are founded in our origin story. The name “Andelyn” is a hybrid of two gene therapy patients who participated in pivotal Phase I clinical trials at Nationwide Children’s Hospital. Andrew received the first U.S. investigational gene therapy for Duchenne muscular dystrophy in 2006. Evelyn received experimental gene therapy for spinal muscular atrophy in 2015. “Andelyn” combines their names to represent all the families who have courageously participated in the research that makes today’s gene therapies possible. Through this journey, we have been able to accelerate the development and manufacturing of innovative therapies to bring more treatments to more patients. We are Pioneering Solutions that Turn Hope into Reality through our ACCTS ions. What you will do. The Senior QA Specialist, QA Investigations/CAPA is an individual contributor role primarily responsible for conducting technical quality compliance-related activities in accordance with GxP regulations and internal SOP. This SME ensures deviations are thoroughly investigated, the root cause is determined, and appropriate corrective actions are identified and implemented based on associated risk to process, compliance or SISPQ. Additionally, the individual is responsible for the oversight and communication of critical metrics regarding deviations and CAPAs. The individual also provides QA review and oversight of Trend Review Reports to identify interrelationships between process inputs and critical process parameters and to identify process shifts. Oversee and support the prompt evaluation, investigation, closure, and follow-up of unplanned events as well as identify opportunities for continuous improvements. Works with SMEs to ensure thorough root cause analyses, assess impact to SISPQ, and ensures root cause is addressed through appropriate Corrective/Preventive Actions. Works to establish appropriate ownership and timelines for CAPAs about the risk related to the event or issue. Assesses final supporting documentation to complete/close CAPAs as adequate. Conducts CAPA effectiveness checks for high-risk events. Communicates critical metrics regarding deviations and CAPAs and chairs the Investigation Review Board meeting. Provide oversight and input to Trend Review Reporting and Lifecycle Review activities to identify and address process shifts and trends. Acts as the SME and trainer for the TrackWise Investigation/CAPA module. Prepares and reports quality metrics as necessary to ensure upper management is aware of trends and ongoing activities relevant to investigations, CAPA, etc. Ensures that documentation is maintained in accordance with internal procedures and regulatory requirements. Assess accuracy and compliance of procedures as an SOP author, reviewer, and approver and work with cross-functional approval panels for timely, accurate document revisions. Supports and maintains an environment that fosters communication and teamwork within Quality Assurance and related departments. Performs the function of Senior QA Specialist and other related assignments and duties as required and assigned. What you bring to the team. Minimum of 5 years’ experience GMP/Biopharmaceutical/Biotech Industry/FDA, 3-5 years specific QA hands-on experience in a pharmaceutical environment, cell and gene therapy experience preferred. Bachelor’s Degree in a technical or scientific discipline or equivalent. Operational knowledge of cGMP regulations and guidelines including but not limited to U.S. Code of Federal Regulations 21 CFR Part 11 and Part 210 & 211. Demonstrated Project Management abilities to lead and manage several projects, meeting deadlines, and use critical thinking skills to problem solve effectively. Excellent verbal and written communication skills at all levels of the organization. Technical writing is required. Experience with the authoring and execution of Quality documentation including SOPs, CAPAs, and Investigations. Experience with FDA, and EMA inspection interaction. Strong experience working in cross-functional teams. Ability to influence, negotiate, manage conflict, and collaborate. Must demonstrate a “can-do” attitude. Proficient in computer skills as a business tool, specific work experience using Microsoft applications (Word, Excel, PowerPoint). Knowledge of application software such as Trackwise, and SAP, preferred. What you can expect when working at Andelyn. The pride of contributing to the development and manufacturing of life-saving therapies. The invaluable experience of being a part of building the foundation of a new organization. The opportunity to work alongside experts that have over 10 years in the gene therapy field. Competitive compensation. Eligible day one for medical, dental and vision insurance plans with basic vision at 100% company-paid. 160 hours of Paid Time Off annually. 11 Company Paid Holidays plus 2 floating holidays annually. Company Paid Life Insurance. 401(k) Match. Company Paid short and long-term disability. 4 weeks of Paid Parental Leave for birth and adoption. Adoption Assistance. Tuition Reimbursement and Student Loan Repayment Assistance. Company Paid LinkedIn Learning access. Employee Assistance Programs. Flexible work options (role specific). Andelyn Biosciences embraces diversity and is an equal opportunity employer and does not discriminate based on race, religion, national origin, gender, gender identity, genetic information, sexual orientation, protected veteran status, disability, age, or another legally protected status. As an organization, we are committed to creating an environment where everyone ACCTS. #J-18808-Ljbffr

Senior Commercial Lines Quality Assurance Specialist

Encova Insurance Columbus, OH

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior Commercial Lines Quality Assurance Specialist. The preferred candidate will be based in Columbus, Ohio, working a hybrid schedule from our corporate office. This role will report to the Assistant Vice President, Quality Assurance and Projects. JOB OBJECTIVE This role supports the implementation of the underwriting quality assurance program and processes. This role will be responsible for performing quality assurance reviews of the work completed by commercial lines underwriters. Additionally, this role will provide feedback to leadership for coaching and development of individual underwriter’s knowledge and skills. The role is charged with helping improve the quality and efficiency of the underwriting operation and supports developing technical competencies and best practices. This role will identify gaps and lead initiatives to enhance and implement quality assurance systems or applications ensuring efficiency and improving processes. Mentor and train others in quality assurance role. ESSENTIAL FUNCTIONS: Conduct comprehensive quality assurance audits of transaction files to evaluate compliance with quality standards, procedures, best practices, and authority thresholds. Analyze data to identify trends, patterns, and areas for improvement, using relevant tools and techniques. Provide detailed feedback and recommendations based on quality assurance audits, documenting findings, and presenting them to commercial lines leadership. Provide training and support to underwriters on quality standards, procedures and best practices to ensure consistent adherence to quality guidelines. Develop quality assurance processes, procedures, and assist in determining the subject matter, direction and focus of quality assurance projects. Identify gaps and lead initiatives to enhance and implement quality assurance systems or applications to ensure operational efficiency to improve processes. Act as a mentor and trainer for others in the quality assurance role. OTHER FUNCTIONS: Maintain an ongoing understanding of commercial lines processes, procedures and systems. Participate in process improvement initiatives as requested. Perform other duties as assigned. KNOWLEDGE, SKILLS AND EXPERIENCE: Bachelor’s degree from an accredited college or university is preferred. Commensurate experience may be considered. Minimum eight years of commercial lines underwriting or experience in quality assurance within commercial lines preferred. Chartered Property Casualty Underwriter (CPCU) or other industry designations preferred. General knowledge of insurance industry, practices, standards, and concepts within related operations and field work. This position requires proven analytical and problem-solving skills, and the ability to manage assigned projects. Excellent communication (verbal and written) and interpersonal skills, with the ability to effectively convey information and provide feedback to individuals at all levels of the organization. Problem-solving abilities and presentation skills. Detail-oriented with strong organizational and time management skills. Proficiency in using underwriting software (Guidewire/CoreSuite) and other relevant tools. Strong customer service, networking and relationship skills. Must be pro-active, driven and take initiative. Ability to work independently with minimal guidance as well as collaboratively in a team environment. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. What you can expect from us: Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer. #J-18808-Ljbffr

Senior Commercial Lines Quality Assurance Specialist

Encova Insurance Columbus, OH

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior Commercial Lines Quality Assurance Specialist. The preferred candidate will be based in Columbus, Ohio, working a hybrid schedule from our corporate office. This role will report to the Assistant Vice President, Quality Assurance and Projects. JOB OBJECTIVE This role supports the implementation of the underwriting quality assurance program and processes. This role will be responsible for performing quality assurance reviews of the work completed by commercial lines underwriters. Additionally, this role will provide feedback to leadership for coaching and development of individual underwriter’s knowledge and skills. The role is charged with helping improve the quality and efficiency of the underwriting operation and supports developing technical competencies and best practices. This role will identify gaps and lead initiatives to enhance and implement quality assurance systems or applications ensuring efficiency and improving processes. Mentor and train others in quality assurance role. ESSENTIAL FUNCTIONS: Conduct comprehensive quality assurance audits of transaction files to evaluate compliance with quality standards, procedures, best practices, and authority thresholds. Analyze data to identify trends, patterns, and areas for improvement, using relevant tools and techniques. Provide detailed feedback and recommendations based on quality assurance audits, documenting findings, and presenting them to commercial lines leadership. Provide training and support to underwriters on quality standards, procedures and best practices to ensure consistent adherence to quality guidelines. Develop quality assurance processes, procedures, and assist in determining the subject matter, direction and focus of quality assurance projects. Identify gaps and lead initiatives to enhance and implement quality assurance systems or applications to ensure operational efficiency to improve processes. Act as a mentor and trainer for others in the quality assurance role. OTHER FUNCTIONS: Maintain an ongoing understanding of commercial lines processes, procedures and systems. Participate in process improvement initiatives as requested. Perform other duties as assigned. KNOWLEDGE, SKILLS AND EXPERIENCE Bachelor’s degree from an accredited college or university is preferred. Commensurate experience may be considered. Minimum eight years of commercial lines underwriting or experience in quality assurance within commercial lines preferred. Chartered Property Casualty Underwriter (CPCU) or other industry designations preferred. General knowledge of insurance industry, practices, standards, and concepts within related operations and field work. This position requires proven analytical and problem-solving skills, and the ability to manage assigned projects. Excellent communication (verbal and written) and interpersonal skills, with the ability to effectively convey information and provide feedback to individuals at all levels of the organization. Problem-solving abilities and presentation skills. Detail-oriented with strong organizational and time management skills. Proficiency in using underwriting software (Guidewire/CoreSuite) and other relevant tools. Strong customer service, networking and relationship skills. Must be pro-active, driven and take initiative. Ability to work independently with minimal guidance as well as collaboratively in a team environment. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. What you can expect from us Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer. #J-18808-Ljbffr

Senior Associate, Pre-Close Insurance Compliance

ORIX Columbus, OH

Purpose and Job Summary The primary focus of the position is to provide outstanding service to internal and external clients and to aid in the effective management of our complex insurance portfolio. This position will be a subject matter expert to both the department and the leadership team, demonstrating a high level of knowledge of the insurance compliance review process and overarching insurance market trends. This position is required to maintain a portfolio of loans responsible for completing an insurance compliance review for each collateral within our pre-close portfolio aligning with investor requirements and guidelines. This includes, but is not limited to, ACORD and/or insurance policy review, third party report analysis, annual premium documentation, and any corresponding insurance waiver risk analysis. The position will also provide leadership and direction to more junior members of the team. Performance of these duties at a high level of accuracy and responsiveness is critical to the department to respond to time sensitive requests & other key functions that ensure the lender remain in compliance with all of the investors we service. Essential Duties & Responsibilities Utilize the Servicing System and other software applications to facilitate insurance reviews and accurately document the status of the annual compliance review. Maintain strong knowledge of lender insurance requirements, including Freddie Mac, Fannie Mae, FHA and other lenders as assigned. Ensure all insurance files include accurate representation of loan requirements, third party report confirmation, flood determination, and other confirmations as required. Review policy documentation from borrowers and insurance agents prior to the due date, ensuring insurance policy compliance with loan documents and/or lender requirements. Make timely requests for additional information and corrective measures with both internal and external parties. Remediate non-compliant insurance with clients, engaging in proactive communication with both the borrower and insurance agent to obtain clarification on insurance coverage limits, policy structure, or deductibles. Respond timely to inquiries from internal and external customers, ensuring that the proper notification, escalation, communication, and coordination occurs with management related to the performance of job duties, as needed. Monitor reports and deadlines to ensure work is completed in advance of set timelines, proactively communicating portfolio status with manager or team lead as needed. Assist junior team members with workflow to ensure deadlines are met. Train and develop junior team members on core position requirements and functions, ensuring consistent attention to detail across all team members. Quality check and provide feedback to team members, communicating training gaps to both the team member and manager. Assist in compiling data samples for department and/or lender audits, as requested by manager. Education, Skills & Experience Bachelor's degree preferred but not required At least 2 years of experience in insurance selling, underwriting, claims, or CRE insurance At least 3 years of experience in commercial real estate mortgage industry of commercial insurance compliance processing Ability to educate others, able to translate insurance concepts into clear actionable information/instruction. Proficiency in Microsoft Office and other relevant systems or software Excellent organizational, communication, presentation, and interpersonal skills Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; Ability to manage multiple assignments and transactions simultaneously Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities Ability to learn quickly and demonstrated ability to work independently and as part of a high-performance team Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment #J-18808-Ljbffr

Quality Assurance Operations Associate

Cencora Columbus, OH

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Shift: Monday-Friday 3pm-11:30pm The Quality Operations Associate provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements. Provides direction and guidance to daily QA and Production activities. Could include but not limited to the following activities: Audits production batch records throughout the packaging process for accuracy and compliance. Conducts final audit prior to submitting to Product Release. Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs. Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems. Ensures applicable deviations and supporting documentation is provided in the batch record. Performs Quality in-process checks as needed. Performs Specific Gravity testing and TOC analysis. Performs Cleaning Validation swabbing upon the request of the Stability department. Creates, Reviews and Updates WIs and SOPs applicable to daily activities. Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review. Actively engages in all technical training, as well as compliance and other training required as a member of the quality team. Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area. Participates on the site internal audit team representing QA Production. Adheres to all cGMP, safety regulations, and understands SOP's. Performs all other duties as assigned. Education & Experience: Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education. Requires five or more (5+) years of equivalent work experience. Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals. Skills & Knowledge: Ability to read and understand the English language for the purpose of reading documents, product labels and instructions. Must have good written skills for the purpose of accurately completing compliance documentation for production runs. In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities. Must possess basic mathematical skills. Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others. Strong organizational skills as well as detail oriented. Ability to use good judgement in order to carry out detailed instructions. Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills. Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training. Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the warehouse is generally noisy. Physical Requirements: The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Ability to lift up to 50 lbs. with assistance. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. Team Member is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: Amerisource Health Services, LLC

Senior Commercial Lines Quality Assurance Specialist

Encova Insurance Columbus, OH

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior Commercial Lines Quality Assurance Specialist. The preferred candidate will be based in Columbus, Ohio, working a hybrid schedule from our corporate office. This role will report to the Assistant Vice President, Quality Assurance and Projects. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE This role supports the implementation of the underwriting quality assurance program and processes. This role will be responsible for performing quality assurance reviews of the work completed by commercial lines underwriters. Additionally, this role will provide feedback to leadership for coaching and development of individual underwriter's knowledge and skills. The role is charged with helping improve the quality and efficiency of the underwriting operation and supports developing technical competencies and best practices. This role will identify gaps and lead initiatives to enhance and implement quality assurance systems or applications ensuring efficiency and improving processes. Mentor and train others in quality assurance role. ESSENTIAL FUNCTIONS: Conduct comprehensive quality assurance audits of transaction files to evaluate compliance with quality standards, procedures, best practices, and authority thresholds. Analyze data to identify trends, patterns, and areas for improvement, using relevant tools and techniques. Provide detailed feedback and recommendations based on quality assurance audits, documenting findings, and presenting them to commercial lines leadership. Provide training and support to underwriters on quality standards, procedures and best practices to ensure consistent adherence to quality guidelines. Develop quality assurance processes, procedures, and assist in determining the subject matter, direction and focus of quality assurance projects. Identify gaps and lead initiatives to enhance and implement quality assurance systems or applications to ensure operational efficiency to improve processes. Act as a mentor and trainer for others in the quality assurance role. OTHER FUNCTIONS: Maintain an ongoing understanding of commercial lines processes, procedures and systems. Participate in process improvement initiatives as requested. Perform other duties as assigned. KNOWLEDGE, SKILLS AND EXPERIENCE Bachelor's degree from an accredited college or university is preferred. Commensurate experience may be considered. Minimum eight years of commercial lines underwriting or experience in quality assurance within commercial lines preferred. Chartered Property Casualty Underwriter (CPCU) or other industry designations preferred. General knowledge of insurance industry, practices, standards, and concepts within related operations and field work. This position requires proven analytical and problem-solving skills, and the ability to manage assigned projects. Excellent communication (verbal and written) and interpersonal skills, with the ability to effectively convey information and provide feedback to individuals at all levels of the organization. Problem-solving abilities and presentation skills. Detail-oriented with strong organizational and time management skills. Proficiency in using underwriting software (Guidewire/CoreSuite) and other relevant tools. Strong customer service, networking and relationship skills. Must be pro-active, driven and take initiative. Ability to work independently with minimal guidance as well as collaboratively in a team environment. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential. What you can expect from us Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer.

Quality Assurance Coordinator

Actalent Columbus, OH

Quality Assurance CoordinatorJob DescriptionThe Quality Assurance Specialist Validation Coordinator is responsible for managing validations related to manufacturing product, process, equipment, labor

Senior Commercial Lines Quality Assurance Specialist

Encova Insurance Columbus, OH

Columbus, OH

Posted 1 day ago

60.000 - 80.000

Job Description

Purpose and Job Summary

The primary focus of the position is to provide outstanding service to internal and external clients and to aid in the effective management of our complex insurance portfolio. This position will be a subject matter expert to both the department and the leadership team, demonstrating a high level of knowledge of the insurance compliance review process and overarching insurance market trends. This position is required to maintain a portfolio of loans responsible for completing an insurance compliance review for each collateral within our pre-close portfolio aligning with investor requirements and guidelines. This includes, but is not limited to, ACORD and/or insurance policy review, third party report analysis, annual premium documentation, and any corresponding insurance waiver risk analysis. The position will also provide leadership and direction to more junior members of the team. Performance of these duties at a high level of accuracy and responsiveness is critical to the department to respond to time sensitive requests & other key functions that ensure the lender remain in compliance with all of the investors we service.

Essential Duties & Responsibilities

Utilize the Servicing System and other software applications to facilitate insurance reviews and accurately document the status of the annual compliance review. Maintain strong knowledge of lender insurance requirements, including Freddie Mac, Fannie Mae, FHA and other lenders as assigned. Ensure all insurance files include accurate representation of loan requirements, third party report confirmation, flood determination, and other confirmations as required. Review policy documentation from borrowers and insurance agents prior to the due date, ensuring insurance policy compliance with loan documents and/or lender requirements. Make timely requests for additional information and corrective measures with both internal and external parties. Remediate non-compliant insurance with clients, engaging in proactive communication with both the borrower and insurance agent to obtain clarification on insurance coverage limits, policy structure, or deductibles. Respond timely to inquiries from internal and external customers, ensuring that the proper notification, escalation, communication, and coordination occurs with management related to the performance of job duties, as needed. Monitor reports and deadlines to ensure work is completed in advance of set timelines, proactively communicating portfolio status with manager or team lead as needed. Assist junior team members with workflow to ensure deadlines are met. Train and develop junior team members on core position requirements and functions, ensuring consistent attention to detail across all team members. Quality check and provide feedback to team members, communicating training gaps to both the team member and manager. Assist in compiling data samples for department and/or lender audits, as requested by manager.

Education, Skills & Experience

Bachelor's degree preferred but not required At least 2 years of experience in insurance selling, underwriting, claims, or CRE insurance At least 3 years of experience in commercial real estate mortgage industry of commercial insurance compliance processing Ability to educate others, able to translate insurance concepts into clear actionable information/instruction. Proficiency in Microsoft Office and other relevant systems or software Excellent organizational, communication, presentation, and interpersonal skills Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; Ability to manage multiple assignments and transactions simultaneously Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities Ability to learn quickly and demonstrated ability to work independently and as part of a high-performance team Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment #J-18808-Ljbffr