Care Team Coordinator
Job Description
Care Team Coordinator - Visiting Angels Columbus West
Visiting Angels Columbus West is a locally owned franchise a part of the nationally known Visiting Angels Home Health Care. We are looking for the right person to join our small team of leaders dedicated to providing excellent Home Health Services to Central Ohio.
Main Job Responsibilities:
Oversee the recruiting, hiring and on-boarding experience for new employees
Conduct interviews and see caregivers through the complete hiring and on-boarding processes
Human Resources:
Counsel caregivers to meet client and company expectations
Conduct disciplinary action and other human resources responsibilities
Recognize and reward good job performance and promote caregiver recognition and retention
Maintain HR related documentation
Maintain detailed documentation on all scheduling changes and corrections
Schedule caregivers to meet client scheduling and care needs
Conduct regularly scheduled follow up telephone calls and home visits with clients to ensure high satisfaction
Develop and maintain positive relationships with clients, their families, and caregivers
Occasional paid on call responsibilities
Other miscellaneous duties that may arise
We Offer:
Life /work balance
Excellent pay with bonuses
Health and Wellness Insurance
Paid time off
401K
Free AAA membership with roadside assistance
M-F work schedule (occasional paid on call responsibilities)
Supportive fun work environment
Experienced, tenured co-workers
To be considered:
Prior experience scheduling multiple employees and clients (Home Care scheduling preferred)
Prior experience in interviewing, hiring, on-boarding, and recruiting
Must be proficient in communicating with team members, as well as interviewing and building rapport with candidates during the hiring/interview process
High emotional intelligence and critical thinking skills
Able to remain flexible, resilient, calm and maintain a sense of humor in all situations - this position requires excellent time management skills
Able to work collaboratively with a team
Work independently and proactively with minimal direction or supervision
Proficient with Microsoft Office, scheduling systems and other healthcare industry related software
Pass a thorough background screening and have excellent employment references
Join Visiting Angels Columbus West, an award winning Home Care Company, as a Care Team Coordinator! We are searching for a Care Team Coordinator to work with our clients and caregivers to provide quality home care services. This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills/talents with client needs. Must be able to multi-task at a high level and be able to fit and change schedules together as needed.
Visiting Angels of Columbus West where we were voted:
Best of Home Care Leader; 2021, 2022, 2023, 2024
Best of Home Care Employer; 2021, 2022, 2023, 2024
Best of Home Care Provider; 2021, 2022, 2023, 2024 #J-18808-Ljbffr