Fair Credit Reporting Act (FCRA) Analyst
Job Description
The Fair Credit Reporting Act (FCRA) Analyst is responsible for conducting a reasonable investigation into all credit reporting disputes on consumer loans and share accounts the credit union receives through various channels. This position requires strict adherence to the Fair Credit Reporting Act and its requirements to provide timely resolutions and responses through the appropriate channels. This position is also responsible for maintaining records of compliance with credit reporting dispute resolution, as well as developing and implementing a process for the periodic review of, and recommendation of maintenance to, related policies and procedures. Responsibilities: Investigate, update, document and respond to all credit reporting disputes on consumer loans and all share accounts for the credit union. Perform all necessary duties to determine the validity of disputes and respond to the consumer, as well as the original source of the dispute in a professional, courteous, and compliant manner. (70%) Manage all records related to member credit reporting disputes and update records in ChexSystems, e-Oscar system and any other system used to manage FCRA activities. (10%) Work closely with the Compliance Department to gain and maintain a working knowledge of the FCRA and other related regulations to ensure the credit union stays compliant with all related activities related to credit reporting and dispute resolution. (10%) Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed and report any gaps that need to be addressed by credit union management in order to maintain strong operating controls and proper risk mitigation. (5%) Work closely with the Legal Department to research specific cases when the credit union is involved with a lawsuit stemming from an alleged FCRA violation and be involved in defending the credit union’s position in these cases. (5%) #J-18808-Ljbffr