Player Services Assistant Shift Manager at PENN Entertainment

Work Life Balance

Managing Director, Member Services

Confidential Columbus, OH

Managing Director, Member Services About the Company Mission-led organization advancing professional local government management programs Industry Non-profit Organization Management Type Non Profit Founded 1914 Employees 51-200 Categories Communities Government Non Profit Business Associations Advocacy Group Commerce Consulting & Professional Services Non-Profit & Philanthropy Government-Related Organizations Membership Organizations Municipality Organizations Organizations Specialties ethics public health & safety consulting career development performance measurement professional management sustainability community engagement international development local government management local government career coaching local government advocacy public policy and career services About the Role The Company is seeking a Managing Director for Member Services to lead the development and implementation of strategies that enhance the value and benefits of membership. The successful candidate will be responsible for the growth and retention of members, with a focus on both national and international segments. This executive-level position requires a self-motivated leader with a Master's degree in a relevant field and at least 8 years of progressive leadership experience, preferably in association management or local government. The role involves overseeing a professional staff, managing a budget, and ensuring the delivery of high-quality member services, including career advancement, ethics programs, and relationship management. The Managing Director will also be a key member of the Leadership Team, participating in strategic planning and supporting the CEO in the organization's mission.Key responsibilities for the Managing Director include evaluating and implementing opportunities to strengthen member services, building and maintaining strong relationships with members and stakeholders, and using data-driven approaches to continuously improve membership and engagement. The ideal candidate will have exceptional business acumen, be an expert in strategic project management, and possess strong analytical and problem-solving abilities. They should be a visionary leader with a commitment to diversity, equity, and inclusion, and the ability to model servant leadership. The role also involves providing technical advice on local government policies, representing the organization's position on ethical issues, and leading the development of partnerships with other organizations in the field. Strong communication skills, both verbal and written, are essential, as is the ability to work with a diverse range of audiences. Hiring Manager Title CEO/Executive Director Travel Percent Less than 10% Functions General Management Business Development Strategy

💰 Highest-Paid Member Services Assistant in Columbus

Columbus

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Member Services Representative

Bridge Credit Union Columbus, OH

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff,

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Home Services Assistant

Life Enriching Communities (Concord Reserve - Confident Living - The Wesley Communities - Twin Lakes - Twin Towers) Columbus, OH

Who are We? Wesley Glen is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities. Shifts Available: Full-time 730a-4p Mon- Fri, weekend rotation Part-time 8a-12p Mon- Fri What is Your Role? The Home Services Assistant demonstrates a personal and professional commitment to work with clients (residents, members, and patients) to maintain physical, emotional, intellectual, vocational, spiritual, and social needs. This position provides care and services that support a client's needs, allowing them to function at the highest level possible, while creating and maintaining an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment for the clients. This position requires excellent communication skills with team members, clients and family members and a high level of patience and compassion for others. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Assist with activities of daily living. (Examples of these to include: dressing and grooming, ambulation, toileting, transfers with or without equipment, turning and positioning in bed or chair, assist with prescribed exercise routines, provide reminders to take medications, etc.) Assist with or prepare meals and snacks, adhering to dietary recommendations Assist with oxygen equipment Perform light housekeeping activities to maintain a safe and clean environment. (Examples of these to include: make and change beds, wash dishes, launder client's belongings, etc.) Shop and run errands for clients. Limited travel required. Other duties, as assigned by Home Services Coordinator. We Offer: Health benefits for full-time associates starting after 30 days Generous PTO Retirement Fund with Company Match Gym Membership Opportunities for advancement Great schedule Meaningful, Mission-Driven work Opportunity to have a daily impact in the lives of others' Diverse, positive, and collaborative working environment Milage is reimbursed! We are seeking: Individuals who exemplify, kindness, and positivity Those who value teamwork, family, and community A professional who understands how to approach others in a respectful manner and reacts well under pressure. High School Diploma or equivalent preferred Previous experience in a Home Services position, 3+ years preferred Good computer skills, including use of email and data entry Must possess a customer service background and orientation Valid Ohio driver's license required Life Enriching Communities is an equal opportunity employer committed to diversity in the workplace and to compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace

Member Services Representative

Ohio State University Columbus, OH

Member Services, Member Service, Representative, Retail, Education

Overnight Member Services Representative

Crunch Fitness Columbus, GA

Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Employment Eligibility All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively. To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment. All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification. Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law. Full-Time/Part-Time Part-Time Location Columbus 36 About the Organization Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy. This position is currently accepting applications.

Assistant Director of Career Services- Remote

MyComputerCareer Inc Columbus, OH

Job Description Job Description About MyComputerCareer MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures. Our core values— Love, Customer First, Excellence, and Ethics —guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry. Salary Compensation Range: $70-95K Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI PURPOSE OF POSITION: In addition to being able to perform the functions and duties of the Career Services Specialist, the Assistant Director of Career Services will take on assisting the department in a leadership role by providing additional guidance for the career services team members, and support for the Director of Career Services through quality assurance, training opportunities and a focus in facilitating continuous improvement with the evolving needs of our students. They are action oriented, forward thinking, upbeat, and a proven relationship builder. A track record of success in building strong business to business relationships and the development of prospective candidates, including interviewing skills and resume development is essential. The selected candidate will build a personal rapport with the career services team and support them in transforming our students and graduates into expert job seekers and productive employees. ESSENTIAL DUTIES & RESPONSIBILITIES: Career Services Specialists will directly report to the Assistant Director of Career Services Manage a mixed team of remote and local staff members consistently. Mentor and effectively lead the career services team members in all aspects of the professional development process to ensure we are offering our students and graduates an unparalleled professional development program to support the core values and the mission of MyComputerCareer. Coach and develop a high functioning team to execute day-to-day operations of core career coaching services on campus including the ability to foster effective communication and a positive work environment. Drive the Career Services Team to create new relationships and build on existing relationships with employers to maintain a steady flow of job leads in the technology industry to meet weekly and monthly goals. Conduct daily observations & provide coaching on the Career Services Team’s ability to readily assess the talents of the individual students they speak with and their ability to match and market them with the pipeline of job leads available. Assist in training and driving the implementation of our Career Services Management (CSM) system. Exercise discretion and apply independent judgement to address employee problems. Resolve potential problems from a broad perspective to identify the underlying root cause. Articulate high-level interpersonal situations. Research industry and employer trends; compile and communicate updates to staff. Facilitate weekly team meetings and bi-weekly 1-on-1 meetings with all team members. Promote high standards of career services by streamlining and updating material content in workshops, providing regular evaluations of staff member presentations, providing constructive criticism, weekly audits of resumes prepared by staff, etc. Ensure consistency of communication and documentation, providing constructive criticism, weekly audits of documentation, including PGEVFs, TWC forms, etc Assist in facilitating new hire training Assist in the creation and maintenance of all policies & procedures related to the process of Career Services Manage and provide professional development plans for career services team members Identify departmental areas of concern and perform other related duties as required Perform miscellaneous duties as needed Travel up to 20% KEY COMPETENCIES: Professionalism, trustworthiness, and ethics Excellent oral and written communication skills Innovative and results oriented Possess analytical and problem-solving abilities Detail oriented and organized with an ability to manage multiple tasks and priorities Effective verbal, presentation and listening communications skills EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor’s degree or a combination of education and experience. Experience in recruiting, career services and/or sales environment Experience in developing and/or writing processes & procedures a plus Expert in developing presentations and delivery to accommodate all learning styles within in the classroom Must have experience in a Leadership or Management Role Salesforce experience and knowledge of IT certifications a plus Proficiency with Microsoft office suite PHYSICAL & COGNITIVE DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Listen to employees and communicate verbal and written feedback; Must be able to exchange accurate information in these situations. Observe and detect concerns or areas for improvement within the workplace Frequently move about the office and customer/prospect locations in diverse environments. Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors. Stoop, kneel, or crouch when maneuvering the office environment. Lift up 25lbs at times. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager. We are an Equal Opportunity Employer. Join us as a Assistant Director of Career Services- and be part of a team dedicated to transforming lives through education. Apply today and take the next step in your teaching career while enjoying competitive pay and benefits!

Patient Care Assistant: Homeless Services (part-time)

MARYHAVEN,INC Columbus, OH

Job Description Job Description Patient Care Assistant Requirements Knowledge and skills at a level normally acquired though the completion of High School Diploma or G.E.D required. Two part-time positions to choose from: 3rd shift: 10 pm - 8:30 am Saturday & Sunday 2nd shift: 3 pm - 11:30 pm Saturday, Sunday, Monday 2nd shift Patient Care Assistant Benefits 11 paid holidays. 403(b) Retirement Savings Plan. A well-funded and managed non-profit organization driven not by the bottom line, but by helping its customers. Equal Employment Opportunity (EEO). Patient Care Assistant Job Description Unique opportunity to join Maryhaven, Central Ohio’s largest and most comprehensive behavioral services provider specializing in addiction recovery. We are looking for skilled, talented, and compassionate people to join our team! Maryhaven was founded on the principles of Diversity, Equity, and Inclusion in 1953, opening our doors to serve an overlooked segment of our population, women in need of substance abuse recovery services. We remain driven by our value of excellence in quality care for all and fostering a culture that embraces dignity of all. Under the supervision of the Lead Patient Care Assistant (PCA), the PCA will observe and monitor client behavior and emotional status of those who seek refuge at Maryhaven's Engagement Center, Homeless Services. The PCA will assist clinical staff with documentation of charts, phone contracts, and other means in which to better aid the client; implements programmatic activities or events. The PCA will schedule meetings and provide safe transportation for clients. This position is included in a bargaining unit represented by SEIU.

Member Services Assistant Director

JCCs of North America Columbus, Ohio

Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer service skills? If so, you may be the next great fit we are looking for at the Jewish Community Center! The JCC is currently hiring a Member Services Assistant Director - w

Assistant Director of Nursing RN (Evening)

Advanced Recovery Systems Groveport, OH

Overview:We are looking for dynamic and compassionate Assistant Director of Nursing (RN) to join ou

Columbus, OH

Posted 5 days ago

60.000 - 80.000

Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. WE LOVE OUR WORK. Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Assists in conducting investigations into variances, violations of internal controls, and violation of reporting requirements. Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for securing the integrity of all assets and oversees balancing of all cage banks. Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members. Acquire new players through the continuous promotion of the Penn Play Rewards card program and the special benefits of card membership. Responsible for operation supply inventory. Ensures team members have the tools needed to do their jobs to maximize efficiently on assigned shift. Responds to guest inquiries while monitoring and applying service recovery within authorized levels. Prepare/review currency transactions reports on assigned shift. Approve credit line availability on assigned shift. Review of multiple transactions logs for accuracy on assigned shift. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Associate’s degree (A. A.) or equivalent; or two to four years related customer service experience and/or training; or equivalent combination of education and experience. Must have be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software. Must have excellent verbal and written communication skills. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public #J-18808-Ljbffr