Call Center Agent at EmergencyMD

Dynamic Environment

Border Patrol Agent - Entry Level, Up to $30,000 Recruitment Incentive

United States Customs and Border Protection Columbus, OH

IMPORTANT NOTICE: Duty assignments available at time of offer may include the Southwest Border including prioritized locations. U.S. Border Patrol determines duty assignments at time of offer based on operational needs which may or may not align with...

Work Life Balance

Entry Level Insurance Sales Agent - Hybrid Experience

Bankers Life Columbus, OH

Entry Level Insurance Sales Agent - Hybrid Experience Location: Columbus, OH, United States Job Category: Insurance Sales Posted: 13-Jul-2023 Job Description Bankers Life is immediately hi

Work Life Balance

Travel Agent (In-Store Sales - EXPERIENCE Required)

AAA Club Alliance, Inc. Delaware, OH

AAA Travel Agent Opportunity - Experience Required!Are you an experienced travel professional with a proven track record in sales and a passion for travel? AAA is seeking a full-time Travel Agent who

High salary

PT Customer Experience Agent - Work From Home

Thesis Reynoldsburg, Ohio

Competitive pay / Benefits - As a Customer Experience Agent at Thesis, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve technical issues related to our products and services; Maintain accurate and detailed records of customer interactions

Work Life Balance

Travel Agent (In-Store Sales - EXPERIENCE REQUIRED)

AAA Mid-Atlantic Columbus, OH

AAA Travel Agent Opportunity Experience Required! Are you an experienced travel professional with a proven track record in sales and a passion for travel? AAA is seeking a full-time Travel Agent who

Customer Care Agent

VRC Companies Grove City, OH

ApplyJob TypeFull-timeDescriptionTitle: Customer Care AgentReports To: Customer Care ManagerSummary: This position is responsible for interacting with customers to provide information in response to i

Dental Hygienist

DentalWorks Columbus, OH

Overview: Offering up to $10,000 Sign-On Bonus DentalWorks-Polaris is currently looking for bright, motivated, Dental Hygienists, like you, to help build our Hygiene program, grow “patients for life”, and become a leading periodontal, health-focused practice. In addition to technical duties, the Dental Hygienist will play an important role in teaching patients appropriate oral hygiene techniques and offer counseling regarding good nutrition and its impact on oral health. We have fantastic full-time and part-time opportunities for talented Hygienists to work with Dr. Xiujun who has been at this office for 15 years. If you have these qualities, you'll find our company a great place to further your career. We offer a comprehensive benefits program, exceptional growth and career advancement opportunities, excellent compensation, plus a lucrative Incentive Plan where you can earn over a competitive Salary. Apply & Click the link below for a working interview! https://hub.ondiem.com/dental_job_search/ohio?dso=1239da6a-1c9b-4d81-b3df-339820db48f9 Responsibilities: Essential Functions Review daily schedule with staff for hygiene patients Work with front office staff to schedule hygiene patients with efficiency Accurately chart each patient’s periodontal health Clearly communicate with patients in a professional manner Perform thorough and gentle prophylaxis for patients Perform scaling, root planing and selective polishing for patients as appropriate Polish restorations Administer local anesthetics, if allowed by dental practice act Place medicaments subgingivally for periodontal disease treatment Apply cavity-preventive agents, such as fluorides and sealants Evaluate patient comfort level during treatment and help relieve patient anxiety Accurately and appropriately record provided treatment Educate patients on proper oral hygiene techniques Counsel patients on oral health, including the role of nutrition Review patient health and dental history forms and update as necessary Perform other tasks assigned by the dentist Handle patient records securely and in compliance with HIPAA regulations along and office policies and standard operating procedures Accurately record patient medical and dental histories Assist in the administration of the recall system Actively participate in team meetings Qualifications: Education Must be licensed to practice in state and meet other applicable state requirements Minimum two years associate’s degree (University-based dental hygiene programs, baccalaureate) Experience working in a fast-paced dental environment; DSO/Group Practice experience preferred Skills and Abilities Excellent interpersonal skills to maintain effective rapport with patients, dentists and coworkers Strong verbal skills to communicate professionally with patients and staff Proficient multi-tasking abilities in a fast-paced environment Ability to manage time efficiently Ability to travel between locations preferred

Patient Service Representative

quantum-health Dublin, OH

Description ...

Customs and Border Protection Officer

U.S. Customs and Border Protection Columbus, OH

U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily...

Posted 8 hours ago

Customer Service Representative

Heilind Columbus, OH

JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth...

Columbus, OH

Posted 4 days ago

60.000 - 80.000

Job Description

Job Title : Call Center Agent Location : Columbus, OH Job Type : Full-time Department : Customer Service

Job Summary : As a Call Center Agent, you will be the first point of contact for our customers, providing high-quality support and resolving issues via phone, email, and chat. Your role is essential in maintaining customer satisfaction, ensuring a positive experience, and contributing to the overall success of the team. Key Responsibilities : Answer inbound customer calls and handle inquiries in a professional and friendly manner. Provide product and service information to customers. Document interactions and maintain detailed records in the customer service management system. Follow up with customers to ensure issues are resolved and satisfaction is met. Handle a high volume of calls and maintain a positive attitude under pressure. Meet or exceed key performance metrics such as call handling time, customer satisfaction, and first-call resolution. Collaborate with team members and supervisors to improve processes and customer service standards. Stay updated on company products, services, and promotions.

Qualifications : High school diploma or equivalent (some college preferred). Excellent communication skills (both written and verbal). Strong problem-solving abilities and the ability to think quickly. Ability to multitask and navigate various software applications. Positive attitude and strong interpersonal skills. #J-18808-Ljbffr