Customer Service Associate Representative at Westlake Chemical Corporation

Dynamic Environment

Customer Experience Associate

PRIDE Healthcare Columbus, OH

Job Description Job Description Job Summary: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. · Ability to contribute in a fast paced, team-oriented environment. · Aptitude to multi-task and adjust quickly to change in a busy financial service center Pay rate $19/hr on W2 Benefits Info Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Company Description Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices. Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing. Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients. Company Description Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r\n\r\nHeadquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r\n\r\nTemporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.

Posted 20 hours ago

Work Life Balance

Urgent Opening :: Temporary Customer Experience Associate :: Onsite Role

Inficare Columbus, OH

Hello, Hope you are doing well. InfiCare has been providing contingent and direct hiring staffing services across the United States since 2001. We are based outside of Washington D.C. and our diverse client base is comprised of Fortune 500 companies all the way to niche enterprises. We are currently hiring a [ Temporary Customer Experience Associate in Columbus, OH ] for one of our clients - please find a complete description of the role and requirements below. If you are interested, please feel free to reply to this email or give me a call at [703-652-7500]. Job Title: Temporary Customer Experience Associate Location: Columbus, OH 43215 Job Type: During Nov. 18th to Dec. 27th Start Date: As soon as possible Overview: We are seeking a dedicated and customer-focused associate to join our Customer Experience team temporarily. This individual will support essential customer service functions and ensure a positive experience for all visitors to our Customer Experience Center. Key Responsibilities: Provide excellent customer service to ensure a positive experience for all visitors. Assist customers in creating usernames and passwords for account access. Demonstrate proficiency in using various computer applications. Remain standing for several hours at a time as required to meet customer needs. Qualifications: Strong interpersonal and communication skills, with a focus on customer service. Ability to learn and navigate computer applications with ease. Patience and a friendly demeanor when assisting customers with account setup. Physical ability to stand for extended periods as necessary.

Posted 20 hours ago

Quick Apply

Part-Time Customer Experience Representative

Firelands Scientific / The Landing Dispensaries Columbus, OH

Description In this role your main responsibility will be to assist store guests in selecting appropriate medical or adult-use cannabis products for their specific needs. Reporting to the General Manager, Customer Experience Representatives are expected to provide best-in-class hospitality and consultation to every guest by engaging in one-on-one interactions from the moment a guest enters the store. Customer Experience Representatives should be friendly, upbeat, and approachable, much like a barista in your favorite coffee shop, a hotel concierge, or boutique retail sales consultant. Customers are drawn to our and dispensaries because every team member is committed to delivering exceptional hospitality, consultative services, and product knowledge. Compliance with applicable rules and regulations is required. Requirements Essential Duties and Responsibilities: Follow established policies for sales and customer service to ensure customer satisfaction Maintain in-depth knowledge of every product and strain in the store Consult with customers to make the best possible product suggestions by identifying their experience level, preferred method of consumption and desired effects. Correct cash handling and discount application Verification of proper paperwork, documentation, and ID for customers Accurate use and maintenance of the Point of Sale (POS) system; Accurate and timely data entry of customer profiles in both the POS system and the state's electronic verification system Maintenance of hard copy files (when required) Assistance in verifying order deliveries for accuracy Security measures and safety compliance Maintenance of an organized and clean store Management of visitor log Maintenance of open communication with the management team and other coworkers Reporting of employee issues or customer situations Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and customer information for any reported issues and/or complaints. Other duties as assigned. Relevant Knowledge, Skills, and Abilities: High School Diploma or equivalent; Recent and relevant hospitality and/or retail experience required Excellent customer service skills Knowledge and adherence to the policies, procedures, and goals of Firelands Scientific Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body Ability to listen well and communicate effectively orally and in writing with various audiences Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email Ability to work effectively with employees, management, Customers, governmental agencies, community members and the general public Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures Must be 21 years of age or older Ability to pass a background check Physical Requirements: Standing and moving for 2-3 hours at a time Long periods of prolonged sitting and standing Long periods of prolonged use of office equipment including computers and phones Requires normal range of hearing and manual dexterity sufficient to operate a computer May require lifting up to 25 pounds occasionally Work Environment: Similar to a busy retail store Constant interaction with internal and external stakeholders Firelands Scientific and The Landing Dispensaries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 20 hours ago

Customer Sales Associate

Trane Technologies Columbus, OH

If you are a person with a disability and need assistance applying for a job, please submit a request. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. To excel in this role, you will need to have a solid understanding of our product offerings, consistently achieve sales goals, and possess exceptional problem-solving skills. Taking ownership of the order management process will also be crucial in ensuring smooth transactions and customer satisfaction. Embrace this opportunity to make a positive impact and be the go-to person for our valued customers! Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. Paid time off, including in support of volunteer and parental leave needs. Educational and training opportunities through company programs along with tuition assistance and student debt support. Onsite: This position has been designated as On-Site. What you will do: Provide support to customers and find the best method to resolve problems to ensure customer satisfaction. Partner with customers to grow sales by identifying related products or add-on extensions. Process customer orders and respond to inquiries, questions, or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales. Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales. Interact with customers both on the phone and in person. Execute quote and order management processes with a high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and following through on fulfillment. Assist with warehouse/inventory management work as needed. What you will bring: H.S. Diploma or General Education Degree (GED) Inside sales, retail, or related experience Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety. Proven experience in building customer relationships and maintaining professional customer service even in challenging situations. Compensation: Base Pay Range: Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. #J-18808-Ljbffr

Customer Service Associate

Ollie's Bargain Outlet, Inc. Columbus, GA

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Strong field sales career growth & talent development culture for top performers Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status. #J-18808-Ljbffr

Posted 20 hours ago

Immediate Start

Customer Service Associate

American Signature Inc. Columbus, OH

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Why you’ll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years · Comprehensive medical, dental, and vision benefits & 401K plan · Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. · Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: Embodies our values: Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in-home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers’ needs and presents possible options What will help you succeed: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners’ mindset; takes ownership over everything within scope of responsibility Proactive approach; identifies and solves problems #J-18808-Ljbffr

Customer Service Associate

American Signature Inc. Columbus, OH

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Why you’ll want to join our team: Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years Comprehensive medical, dental, and vision benefits & 401K plan Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: Embodies our values: Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in-home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers’ needs and presents possible options What will help you succeed: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners’ mindset; takes ownership over everything within scope of responsibility Proactive approach; identifies and solves problems #J-18808-Ljbffr

Customer Success Associate

Wolters Kluwer N.V. Columbus, OH

Customer Success Associate page is loaded Customer Success Associate Apply remote type Hybrid (8 days/month) locations USA - Columbus, OH time type Full time posted on Posted 9 Days Ago job requisition id R0044213 We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities. In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team! Responsibilities: Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests Develop and maintain positive working relationships with customers and other key partners Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning Qualifications: Bachelor’s degree from an accredited college/university or equivalent B2B client service experience Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong organizational, time management and multi-tasking skills Ability to absorb product knowledge quickly and process information to apply to customer needs Ability to make sound business decisions and exercise discretion and judgment Experience generating add-on sales revenue preferred Strong analytical and problem-solving skills Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook #J-18808-Ljbffr

Customer Service Associate

Raising Cane's Chicken Fingers Columbus, OH

$15 per hour - $16.5 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Pet Insurance, Auto and Renter’s Insurance, and ID Theft Protection 401(k) With Safe Harbor Employer Match (age 21 & older) Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may Vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE #J-18808-Ljbffr

Customer Service Associate

LiniumIT Columbus, OH

Our client, a premier financial services firm, is searching for a Customer Services Associate to join their growing team in Columbus, OH. JOB SUMMARY Responsible for incoming and outgoing communications regarding BayMark Health Services and promoting the appropriate treatment and locations. Serves as the initial point of contact for prospective patients, families, and referral sources to gain information about our treatment programs. Gathers and exchanges information, records data using online forms and databases, and schedules services. Care Advocates are warm, compassionate, and engaging individuals with excellent listening and communication skills. They appreciate the difficulties people with substance use disorders (SUD) have in deciding to stop using drugs and seek treatment for their addiction. Care Advocates are responsible for educating prospective patients, their family and support person(s) about treatment options and the importance of making this life-saving decision. They are also entrusted with the responsibility of motivating patients to choose treatment utilizing consultative sales techniques including listening, trust-building, and needs assessment, to guide them to schedule an appointment. Knowledge and Responsibilities Answer calls from prospective patients, family members, and support persons to identify and schedule the best treatment option for that patient. Listen carefully to understand the individual's life situation and drug use history. Use a broad range of consultative sales techniques to build rapport and trust with the caller. Effectively and articulately communicate the benefits of treatment and highlight potential outcomes specific to the individual. Educate the patient/family/support person on the grave and life-threatening disease of addiction. Accurately collect, document, and assess information from callers and explain treatment options and services specific to their need. Possess interpersonal skills, a professional attitude, and an appreciation for the challenges faced by individuals suffering from OUD. Able to recognize signs of suicidality and immediately implement Contact Center protocols. Act as a Subject Matter Expert (SME) on all services offered. Serve as a patient advocate, representing the patients' needs and concerns. Work collaboratively with other departments to ensure a positive patient experience. Confirm receipt of patient information, promptly connect patients to treatment centers as appropriate, and provide information to process appointments. Assure timely responses to inquiries regarding services, screening forms, assessments, referral services, and associated data collection. Facilitate access to the appropriate treatment center; follow up with patients to confirm appointments, provide additional information regarding services, and address unresolved inquiries. Ability to empathize, acknowledge, and convey compassion in all call interactions. Maintain appropriate professional boundaries with callers at all times. Requirements Qualifications Passionate about fighting the opioid epidemic and excited to have the opportunity to play a direct role in getting patients into treatment. Minimum of two years' work experience in sales, preferably in a service-related industry, is required. Preference is given to candidates with previous experience in a Substance Use or Mental Health treatment setting. Required Education: Minimum Associate's degree from an accredited college. Experience with Salesforce is a plus. Attention to detail. Ability to multi-task to speak with callers, type responses, operate software systems, and toggle between multiple windows while providing appropriate responses. Must be proficient in Microsoft Office including Word and Excel. Communication skills - able to communicate in a clear, articulate, and professional manner. Interpersonal and Customer Relations skills - able to maintain a warm and professional manner with callers. Seeks to WOW the caller with a positive customer service experience and to provide the caller with the help they need. Planning/Organizational skills - able to prioritize work activities, use time efficiently, and work through projects in a self-motivated manner. Adaptability - able to adapt to rapid changes in the work environment, manage competing demands, and deal with frequent change, enhancements, or unexpected events. Problem-solving skills - able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions. Time Management skills - able to use time effectively in a semi-supervised fashion, pursuing other activities when regular duties have reduced in volume; able to complete projects in a timely manner. #J-18808-Ljbffr

Columbus, OH

Posted 20 hours ago

60.000 - 80.000

Job Description

At Westlake, we believe in the power of ideas, collaboration, and continuous improvement. That’s why our steady growth over the last 35 years has afforded us the opportunity to be leaders in fields such as infrastructure, epoxy, polymers, plastics, and pipe & fittings. These areas of business, and more, make up our One Westlake family. If you’re interested in truly making a difference in the world around you, apply now and be part of something essential. What a career at Westlake can offer you. When you join our Team One Westlake, you’ll have access to a variety of educational opportunities from in-house training to help you grow your industry knowledge to financial assistance for external coursework. Our comprehensive approach to ongoing learning coupled with an entrepreneurial work environment ensures that you continue to be at your best, no matter your role. Making a Difference At Westlake, we believe in the power of community service and giving back. Throughout the year, we provide support to numerous charitable organizations and community service partners across the world that share our values of innovation, inclusion, and sustainability. We are proud of our accomplishments but are also committed to doing more each year to support and enhance the planet, our people, and our communities worldwide. Welcoming Culture Team One Westlake includes parents and children, husbands and wives, friends and mentors, and everyone in between. Our goal is to foster a friendly atmosphere of learning and success in an environment where ideas are encouraged, employees are empowered, personal responsibility is the standard, and our collective successes are celebrated. Meet our Team Westlake never made me choose between my career and my desire to have a family. It’s not just words; it’s the actions of this company that have encouraged me to do both. My motherhood and my career are both important to me, and Westlake gets that. Bridget, Associate Director of Research, Innovation, Technology, and Global Sustainability If you are a person who wants to be a positive force for change and develop professionally in the process, Westlake offers a lot of opportunities for skill set expansion, creative problem-solving, and stepping outside your comfort zone. Dayna, Sr. Manager of Logistics Services & Analytics Open Jobs Keyword Search Search Filters Categories Accounting, Finance, Credit and Treasury Analysis (16) Corporate (5) Environmental, Health, and Safety (8) General Management, Administration and Support (26) Human Resources (5) Information Technology and Information Systems (6) #J-18808-Ljbffr