Consumer Banker II (Creekview)
Job Description
Consumer Banker II (Creekview) We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Essential Functions/Responsibilities:
Perform necessary functions to open accounts and perform maintenance. Run a Teller drawer as deemed necessary by management. Support client engagement through active calling, client conversations, and follow-up. Daily activities that align with The First Financial Bank Experience (FFB Experience). Partner with appropriate internal constituencies to bring expertise to the client. Ensure client follow-up calls are conducted in the proper time frame. Maintain all operational and risk management standards. Other duties as assigned to assist clients in transacting business. Model the way for peers and coworkers aligned with First Financial's Mission and Values. Responsible for adherence to all compliance and regulatory procedures. Partner with District Specialists to execute retail strategies and objectives. Function as client’s personal trusted advisor by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings. Consistently meet or exceed sales, service, and referral goals set by management. Provide digital assistance and service for clients utilizing the bank’s online offerings. Stay informed on all bank products, processes, and procedures.
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job:
3-4 years client service experience in a retail environment. 3-4 years sales and service experience with previous success in achieving goals. High school diploma or GED required. May obtain notary authorization. Strong level of bank product knowledge and solid sales skills.
Preferred Knowledge and Skills:
Associate’s or Bachelor’s degree preferred and/or equivalent combination of education and work experience in sales.
Level of Complexity and Scope:
Ability to serve a wide variety of client needs according to bank policy. Ability to lead teams as needed.
Degree of Independence and Decision-Making:
Works with limited supervision. Follows established guidelines and applies them with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others.
Required Supervisory Responsibilities:
Supports the management needs for the FCM.
Physical Requirements:
Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks, and drives.
Compliance Statement: The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation. It is our policy to not discriminate against any individual in violation of federal, state, and local laws. We are an E-Verify Employer. About Us Why choose First? In part, because we believe in: #J-18808-Ljbffr