Certified Technician
Job Description
OVERVIEW: The Certified Marine Technician is responsible for the repair and overhaul of boats, machinery, and trailers. TECHNICAL QUALIFICATIONS:
Completion of Factory Technician Certification Certified in generator repairs, air conditioning, electronics, and electrical repairs Familiar with the factory warranty process Basic safety training including boat handling and trailering Examines boat and effectively communicates the nature and extent of damage or malfunction with the service advisor
KEY TASKS:
Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators/air conditioning systems. Perform mechanical repair work such as: Remove and repair engine, transom, or outdrive Disassemble unit and inspect parts for wear Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems Rebuild parts such as engine cylinder blocks Rewire ignition system, lights, and instrument panel Install and repair accessories such as radios and marine electronics
Operate a hydraulic jack or hoist as needed. Advise shop management and insurance adjusters as to necessary repairs. Complete repair work utilizing service scheduler and SSO’s within the established timeframe Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines Safely operate MarineMax and customer vessels during diagnostic water testing operations Maintain MarineMax tools in good condition and according to guidelines Maintain and keep current with all certifications Other duties as assigned
KEY RESULT AREAS:
Internal/external customer satisfaction/FANS Timely and accurate completion of work Maintain 100% productivity Maintain minimum number of comebacks
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