Associate Clinical Account Specialist - Columbus and Dayton, OH- Johnson and Johnson MedTech at Johnson & Johnson

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Clinical Territory Associate

Noah Medical New York, NY

A Day In The Life Of Our Clinical Technical Associates: As an Entry-Level Clinical Associate at Noah Medical, you will play a foundational role in supporting the success of our Galaxy System within an assigned territory. This position is designed for individuals early in their career who are eager to learn and grow within the dynamic field of medical sales. You will work closely with the Clinical Sales Representative to provide exceptional product support, facilitate training sessions, and contribute to the overall growth and success of our innovative medical technology. Product Support: Provide direct and responsive product support to physicians and healthcare staff, becoming proficient in addressing inquiries and challenges related to the Galaxy System. Collaborate with the Clinical Sales Representative to ensure the optimal use and integration of the product within healthcare facilities. Training and Onboarding: Assist in the onboarding process for new accounts, ensuring a smooth transition and effective integration of the Galaxy System. Participate in training sessions to develop a deep understanding of the features and applications of the Galaxy System. Shadow experienced team members to gain hands-on experience in training and onboarding procedures. Case Support and KPI Collection: Provide daily support during medical procedures, addressing any issues, and learning to effectively collect Key Performance Indicators (KPIs) for ongoing performance analysis. Work closely with the Clinical Sales Representative to facilitate KPI reviews and reporting. Weekly Clinical Reviews: Attend and actively participate in weekly clinical reviews to discuss cases, share insights, and contribute to ongoing improvements in product usage and support. Learn to analyze clinical data and contribute insights to the team. Mock Procedures and Logs: Assist in the planning and execution of mock procedures to simulate real-world scenarios for training purposes. Maintain detailed logs of mock procedures, learning to capture feedback and areas for improvement. Professional Development: Engage in continuous learning opportunities provided by the company to expand knowledge of medical devices, procedures, and sales techniques. Participate in internal training programs to enhance product knowledge and sales skills. About You: Bachelor's degree or equivalent. Recent graduate or up to 2 years of professional experience. Strong communication and interpersonal skills. Eagerness to learn and adapt in a fast-paced environment. Ability to work collaboratively in a team environment. Exposure to medical sales or clinical support through internships or coursework. Familiarity with medical terminology and procedures. Proactive attitude and a strong desire for professional growth. Benefits & Perks (For Full Time Employees): Competitive Salary Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options Equity & Bonus Program Life Insurance (company paid & supplemental) and Disability insurance Mental health support through medical insurance programs Legal and Pet Insurance 12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days Paid parental leave In-office snacks and beverages In-office lunch stipend Learning & Development Opportunities: On-demand online training and book reimbursement Team building and company organized social and celebration events #J-18808-Ljbffr

Dynamic Environment

Practice Support Associate

Catholic Health Services New York, NY

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. Job Details Responsibilities: Answering phones Scheduling appointments Handling physician correspondence Preparing patient charts for visits Contacting insurance companies for referrals and authorizations Assisting patients with various tasks Requirements: High School diploma or GED required; Associates degree or completion of a related specialty program in an accredited school is preferred. Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving Can multitask and work efficiently Knowledge of medical terminology desirable Able to use, maintain and troubleshoot office equipment Salary Range USD $19.00 - USD $24.00 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth. #J-18808-Ljbffr

Posted 9 hours ago

Work Life Balance

Staff Associate II/IT Support

Columbia University New York, NY

Columbia University in the City of New York: Arts and Sciences Core - Academic: Department of Biological Sciences Location 01 Open Date Apr 27, 2024 Salary Range or Pay Grade $70,000-$82,000 Description The Department of Biological Sciences invites applications for a Desktop and Server support position at the rank of Staff Associate II beginning June 1, 2024. Initial appointment is for six months, with the possibility of annual renewals contingent on satisfactory performance. Reporting to the Director of IT Resources, the incumbent will provide the following services to the Department of Biological Sciences: Participate in providing end-user support for all employees in the department Install software as needed; troubleshoot hardware and software issues when necessary Maintain and trouble-shoot departmental computer systems (workstations, file servers, web servers) Help the department's research groups with backups and data restoration Advise faculty, research staff, and graduate students on purchase and use of computer and peripheral equipment Assist faculty with computer replacement program Work with university-level IT support team to resolve network, email, and other issues Although infrequent, some evening and weekend hours will be required. Qualifications Minimum Degree Required: Bachelor's degree in related field (Computer Science, IT Support or similar field) Minimum Qualifications: 4 years of relevant work experience. Knowledge of Windows servers, Linux servers, various desktop software packages (Adobe, Microsoft, Apple, etc.), and basic coding and programming skills for batch file creation. Preferred Qualifications: Level 2 or higher Help Desk support with hands-on experience. Application Instructions All applications must be made through Columbia University's Academic Search and Recruiting (ASR) system. Please upload the following required materials: CV and a list of 3 references who may be contacted later in the process; at least one recommender should be a recent supervisor or professional contact.

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Clinical Associate

Rendr New York, NY

Discover Better Health Careers with Rendr! Who We Are Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County. Why Join Rendr? Opportunities for professional growth and development. Competitive salary and benefits package. (Salary is based on previous experience and years of service.) Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities. Benefits We Offer: Medical, Dental, and Vision Insurance 401k with Company Match Paid Time Off Paid Holidays/ Floating Holiday(s) Commuter Benefits Health Savings Account/ Flexible Spending Account/ Dependent Care Account Annual Performance Bonus Job Overview: Rendr 360 is a department of Rendr which provides centralized support to our medical practices: care management, care coordination, continuous quality improvement, etc. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits to help improve clinical outcomes and patient satisfaction. Our Clinical Associates support the provision of excellent care for our patients between medical visits. They relay normal clinical results to patients in a timely manner, assist in the coordination of specialty referrals from primary care providers, and obtain pre-approvals for tests. They help schedule our patients for future appointments, monitor quality metrics, and help close important quality care gaps. Essential Functions: Assist clinicians on various tasks including follow-up care, patient care notification, care gap closure, and patient scheduling. Responsible for high volume of in-bound and out-bound phone calls, emailing online inquiries, and confirming appointments. Support patient care by generating patient letters, archiving reports in the EMR, printing lab results, and related tasks. Assist with various quality, care coordination, and population health projects. Qualifications Bilingual in English and Chinese (Mandarin or Cantonese) required. A College Degree; preferably Pre-Health/Pre-Med track. Ability to multi-task and use multiple systems, including our EMR to provide medical information and patient support/follow up after the clinical visit. Passionate about high-quality patient care and patient satisfaction. Courteous, empathic, and professional manner. Strong communication, interpersonal, and organizational skills. Flexible with a full-time work schedule including evening, weekends, rotating hours, and holidays, if needed. Prior medical office experience preferred but not required. Some knowledge of medical terminology required. Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to reviewing your application and exploring the possibility of you joining our team! #J-18808-Ljbffr

Support Associate

Middesk Inc. New York, NY

About Middesk Middesk’s mission is to make it easier for businesses to work together through building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory compliance and commercial credit decisions, confirm that suppliers meet federal and state licensing requirements, and register their customers with the necessary government agencies. The Role As part of Middesk’s Customer Experience team, you will play a central role in ensuring our customers continually find value in our products by answering their questions and troubleshooting any issues that arise. Your contributions will directly impact how our customers use the Middesk product. We’re looking for someone who is excited to work with our customers and deliver best-in-class support by going above and beyond to exceed customer expectations. As a Support Associate, you will be a critical part of our support experience, with the opportunity to help us continuously develop a product that our customers love. You will do this by supporting our customers daily, listening to their feedback, and serving as their advocate internally. What You'll Do: Develop a deep understanding of Middesk’s products and services to effectively address customer inquiries and issues. Provide prompt, friendly, and knowledgeable support to customers through various channels, including email, chat, and phone. Collaborate closely with the Product, Engineering, and GTM teams to identify and troubleshoot product issues, ensuring timely resolution. Document customer interactions and issues accurately to help inform product improvements and enhance the customer support experience. Assist in creating and maintaining support resources, such as FAQs, help articles, and training materials, to empower customers and reduce common inquiries. Monitor and report on customer support metrics, using data to identify trends, improve processes, and elevate the customer experience. What We’re Looking For: 1-2 years of experience in customer support, customer service, or a related field, preferably within a SaaS or technology-driven environment. Strong communication skills with the ability to convey complex information clearly and empathetically. Demonstrated ability to troubleshoot technical issues and provide practical solutions. Exceptional attention to detail with the resourcefulness to find solutions and resolve issues effectively. Experience working with support ticketing systems and CRM tools. A proactive problem-solver with a customer-first mindset, able to work independently and as part of a team. Familiarity with industry trends and a desire to continually learn and grow within the support function. #J-18808-Ljbffr

Dynamic Environment

Clinical Quality Associate

Rendr New York, NY

Discover Better Health Careers with Rendr! Who We Are Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County. Why Join Rendr? Opportunities for professional growth and development. Competitive salary and benefits package. (Salary is based on previous experience and years of service.) Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities. Benefits We Offer: Medical, Dental, and Vision Insurance 401k with Company Match Paid Time Off Paid Holidays/ Floating Holiday(s) Commuter Benefits Health Savings Account/ Flexible Spending Account/ Dependent Care Account Annual Performance Bonus Job Position: Clinical Quality Associate Essential Functions: Assisting the Clinical Quality Manager in executing various administrative tasks. Handling a variety of quality and population health projects assigned to you. Utilizing the Electronic Medical Records (EMR) system to compare and reconcile patient medical records, ensuring the resolution of report discrepancies. Compiling and consolidating reports from multiple insurance companies using Excel spreadsheets. Collaborate effectively with various departments to ensure timely project completion. Maintain regular communication with insurance companies on a weekly/monthly basis. Actively participate in meetings focused on quality measures and strategies, involving insurance companies, vendors, and internal managers. Perform additional administrative duties, including report generation, data compilation, record analysis, and related tasks pertaining to HEDIS Clinical Quality measures. Qualifications: Full-time (40 hours/week). High School Diploma or GED Ability to multitask efficiently and navigate multiple systems, including EMR and company portals. Strong communication, interpersonal, and organizational skills. Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint). Knowledge of HEDIS is a plus, but not mandatory. Experience in similar field preferred, but not required. Bilingual in English and Chinese preferred, but not required. Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to reviewing your application and exploring the possibility of you joining our team! #J-18808-Ljbffr

Business Support Associate

Bank of America New York, NY

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! RESPONSIBILITIES: Understand the unique complexity of each of our businesses and ensuring the business operates efficiently to meet our strategic goals. Work closely with the Global Control Room in its management and monitoring of the information wall between banking and markets. Work closely with deal teams during the pendency of investment banking transactions so conflicts may be managed appropriately. Review certain investment banking transactions for potential conflicts of interest. Review proposed deal team members for potential conflicts of interest. Support senior members of the group in their review of complicated investment banking transactions. Clear confidentiality agreements related to investment banking transactions. Review certain capital markets and M&A transactions for potential conflicts of interest and business selection purposes. Assist in the preparation of disclosure memos provided to clients in certain M&A deals. Work with the legal department to seek needed releases and consents from clients to manage conflicts appropriately. Review negative news and background reports on clients for potential reputational risk concerns. Prepare various reports for senior members of the group as well as senior management. Remote work may be permitted within a commutable distance from the worksite. REQUIRED SKILLS & EXPERIENCE: Bachelor’s degree or equivalent in Business Administration, Finance, Economics, or related; and 2 years of experience in the job offered or a related finance occupation. Must include 2 years of experience in each of the following: Clearing confidentiality agreements related to investment banking transactions; Reviewing certain capital markets and M&A transactions for potential conflicts of interest and business selection purposes; Assisting in the preparation of disclosure memos provided to clients in certain M&A deals; Working with the legal department to seek needed releases and consents from clients to manage conflicts appropriately; Reviewing negative news and background reports on clients for potential reputational risk concerns; Preparing various reports for senior members of the group as well as senior management. The employer will accept a Bachelor's degree from a business school as meeting the degree requirement. If interested, apply online at www.bankofamerica.com/careers or email your resume to [email protected] and reference the job title of the role and requisition number. EMPLOYER: BofA Securities, Inc. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details: US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay range $97,000.00 - $107,000.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. #J-18808-Ljbffr

Customer Support Associate

Runwise New York, NY

Runwise is looking for a Customer Operations Associate who is highly motivated, results-oriented, and passionate about helping customers and teammates succeed. Working hours are between 7:00pm - 8:00am EST. The ability to work weekends is a plus. Runwise ( www.runwise.com ) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc.) in 6000+ buildings throughout the US. Runwise’s unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise’s technology takes the equivalent of 50,000 cars worth of carbon emissions off the road each year. Runwise has offices in New York and Boston but is a remote-first product/engineering company, and has been since its creation. We’re looking for a Customer Operations Associate to assist with overnight Customer Support coverage and help improve customer operations. As a CXOps Associate, you will be responsible for assisting customers with issues with our Runwise product, as well as assisting with data projects designed to improve customer operations in the company. You will be expected to provide excellent customer service to our customers and team members, as well as execute various operation tasks with a close attention to detail. Responsibilities will include, but are not limited to: Assisting Customers via Phone, email, and text. Using Google Suite to work on data related tasks. Develop a deep understanding of Boiler Systems & Runwise’s Products and how they function. Communicate across multiple different teams via written and sometimes verbal communication. Work independently on projects and tasks with minimal supervision. Partner with other Customer Operations Associates to complete larger projects efficiently. Constantly look for better ways to do projects or improve processes amongst the operations team and other customer service teams. You have: 2+ years in a Customer Support, Success, or Operations Role. Must be able to communicate effectively in English; other languages are a plus. Excellent Customer Service skills with the ability to deescalate issues with dissatisfied customers effectively. Experience with Google Suite, Microsoft Suite, or any other spreadsheet software. Ability to work under pressure to meet deadlines while maintaining a keen eye for details. The ability to be self-motivated to work independently or as a team when needed. Ability to learn technical concepts quickly and communicate effectively with customers on technical and non-technical issues. Confidence to make well-informed, independent decisions while escalating issues as appropriate. Salary range: $15,000-$25,000 per year. Runwise is proud to be an equal opportunity employer. We are committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We celebrate and support diverse perspectives, skills, and experiences within our company. What you believe: No job is too small. Sincerity builds trust. Setbacks fuel progress. Efficiency is vital. Benefits: Medical, dental, and vision insurance. HSA & FSA options. Paid Parental Leave. Access to Talkspace & Health Advocate. Flexible PTO. Commuter Benefits. 401K. Company paid life insurance. Voluntary supplemental life insurance. Free in-office lunch on Wednesdays. Hybrid work environment. Summer Fridays. Monthly L&D Series. Employee Resource Groups (e.g., DEIB Committee, Run Club). This is an excellent opportunity to join a fast-growing company and create a career path beyond this initial role. You will be surrounded by talented people where you will learn about real estate and software/managed services sales at a very fast-growing tech company, whilst having a tangible impact on reducing carbon emissions across the country. #J-18808-Ljbffr

Columbus, OH

Posted 5 days ago

60.000 - 80.000

Job Description

Job Description - Associate Clinical Account Specialist - Columbus and Dayton, OH - Johnson and Johnson MedTech (2506232289W) Job Summary Johnson and Johnson, Inc. is recruiting for an Associate Clinical Account Specialist (ACAS) , to be located in the Columbus and Dayton, OH area. The ACAS position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS, the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment during case procedures within an assigned geography. The expectation is that this work leads to meeting and/or exceeding business goals. The base salary for this position is $75,000. Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson procedures and guidelines, the ACAS will: Attend all portions of the ACAS fellowship training program without exception. Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training. Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Respond daily to requests by email and voicemail. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod and other internal and external partners. Responsible for following all company guidelines related to health, safety and environmental practices and ensuring that all resources needed to do so are available and in good condition. Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Qualifications

A minimum of Bachelor’s degree is required by the hire date OR a minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required OR Graduate from an accredited academic program or Industry prep school with a focus on EP with Bachelor’s degree is required OR exiting a branch of the US military with an Associate’s degree is required

Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields:

Biology Cardiac Function & Interventional Technology Chemistry: Polymers/Materials Science Computer Science Health Sciences Kinesiology Informatics and/or Data Science Pharmaceutical Science Physics Technical Design: Industrial Design/Product Design The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally. Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape. Advanced-level computer skills and the ability to multitask without the direct oversight of the manager are required. The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required. Please note: For the ACAS role, we do not offer work visa sponsorships, and we do not accept OPT/CPT. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability. #J-18808-Ljbffr