Customer Service Representative at MCC Label

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Patient Service Representative

quantum-health Dublin, OH

Description ...

Posted 8 hours ago

High salary

Customer Service Representative

Heilind Columbus, OH

JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth...

High salary

Healthcare Customer Service Representative - Remote

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

Patient Service Representative- Central Ohio Medicine

Central Ohio Primary Care Columbus, OH

Central Ohio Primary Care is seeking a Patient Service Representative for our Central Ohio Medicine office in Columbus, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift hours Monday- Friday. Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Area Representative

Fellowship of Christian Athletes Columbus, OH

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going. Northwest Central OH

Patient Service Representative- Capital City Medical Associates (Part-Time)

Central Ohio Primary Care Columbus, OH

Patient Service Representative- Capital City Medical Associates (Part-Time) Central Ohio Primary Care is seeking a Patient Service Representative for our Capital City Medical Associates office in Columbus, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a part-time role working 8a-5p Monday, Wednesday, Friday. Essential Duties and Responsibilities: •Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. •Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. •Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. •Collect copays, deductibles and/or outstanding balances. •Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. •Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. •Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. •Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Qualifications : Experience, Education, Licensures & Certifications •Preferred: 1 year of administrative experience in a healthcare related setting •Required: High School diploma or GED Knowledge, Skills & Abilities •Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; •Strong organizational and written communication skills; •Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; •Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; •Ability to work independently and in a team environment; and able to lead by example; •Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems) #J-18808-Ljbffr

Patient Services Representative

BrightView Columbus, OH

Overview Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView. Responsibilities Responsible for maintaining accurate new and current patient accounts, including insurance and billing information. Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues. Schedule and confirm patient appointments. Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs. Collect point of service payments, including patient copays and other forms of patient financial responsibility. Perform other duties and responsibilities as assigned by site manager. Knowledge, Skills, and Abilities Excellent verbal and written communication skills. Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries. Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients. Team-player, able to work collaboratively in a multidisciplinary healthcare environment. Competent at working with a diverse population of colleagues and patients. Adaptable and agile within a dynamic work environment. Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred. Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements. Qualifications Experience : 2+ years of prior front desk experience preferred. Education : High School Diploma or equivalent. We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development. BrightView is committed to the principles of equal employment and to maintaining a work environment free of harassment, discrimination, or retaliation. We comply with all federal, state, and local laws providing equal employment opportunities. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr

Patient Success Representative

Central Ohio Urology Group Columbus, OH

Patient Success Representative page is loaded Patient Success Representative Apply locations Columbus, OH time type Full time posted on Posted 5 Days Ago job requisition id R1958 About the Role The role of the Patient Financial Representative is to provide customer financial support to all patients as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties of the Patient Financial Representative may vary based upon business office need. What You’ll Be Doing Call payers to obtain ASC and office procedure benefits and cost sharing Calculate patient out of pocket costs for office and ASC procedures based on their benefits Contact patients to inform them of their out-of-pocket costs Prepare and send Good Faith Estimates for Self-pay and out of network patients Research and return patients call when inquire about costs Research and respond to patient billing calls that patient balance vendor needs additional research/answer. Work monthly patient credit reports This ideal candidate will have at least 2 years of patient/insurance AR and should have a good working knowledge of office and procedure patient billing. Because this candidate will be working directly with the patient, they should have a pleasant demeanor and patience in order to help the patients with their billings. What We Expect from You High School graduate or equivalent required 2 years of medical financial experience Minimum of one (1) year experience preferred Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems, EMR, HER, Clearing House, and Microsoft office. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel If living in the state of Ohio travel into the office is expected when onsite meetings, trainings, and other various items are requested. What We Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone’s Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. #J-18808-Ljbffr

Customer Service Representative

U-Haul International, Inc. Columbus, OH

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Benefits: Opportunities for advancement Mindset App Reimbursement Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver’s license and ability to maintain a good driving record High school diploma or equivalent The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May #J-18808-Ljbffr

Customer Service Representative

RB Global Inc. Columbus, OH

IAA, an RB Global Inc. Company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com) What Do IAA Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals Assist with other duties around the office to help out What are the Requirements? Ability to communicate comfortably with customers A phenomenal teammate, willing to assist your peers Digital literacy Time management skills Positive attitude Ability to work independently Strong interpersonal skills Professional and clean appearance We'd also love someone open to learning automobile titling as part of their development! Education and Certification Requirements: A high school diploma is awesome, but equivalent work experience would be great too! 0-2 years’ previous work experience In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. #J-18808-Ljbffr

Knoxville, TN

Posted 5 days ago

10.000 - 60.000

Job Description

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. The Customer Service Team delivers MCC’s World Class Service model by providing clear, concise and timely information regarding our customers' purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customer’s products. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn’s business systems, and exceptional communication skills. Why work at MCC:

Compensation: $19.00-$22.00/hourly Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k) Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays

Responsibilities:

Provide World-Class Customer Service Take personal responsibility for customers by providing accurate and timely information regarding purchase orders received. Manage the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers. Investigate customer issues and seek information about the real underlying needs of the customer beyond those initially expressed. Effectively communicate and take swift action to consistently exceed customer expectations to ensure accessibility to information and assistance in resolution of issues. Commit to expanding knowledge of MCC’s products, services, and solutions. Work collaboratively within the plant. Cooperate within diverse departments, groups, and across the plant to achieve plant goals. Demonstrate the ability to be a “good team player” by assisting others when needed. Exhibit understanding and appreciation of opposing perspectives on issues and adapt approach as the situation changes. Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators: Accuracy of orders and releases entered Volume of orders and releases entered Timeliness of orders and releases entered Participate in special projects and perform other duties as assigned.

Qualifications:

A four-year college degree; or two to four years of related experience and/or training; or equivalent combination of education and experience. Knowledge of Business Operating Systems; Internet software, Microsoft Word, and Excel.

Other considerations:

The employee must occasionally bend, stoop, lift and/or move up to 35 pounds.

Diversity & Inclusion: MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin, or other characteristics. #J-18808-Ljbffr