Host / Hostess
Job Description
Full-time and Part-time positions available.
SSP America operates several restaurants throughout the Tampa International Airport located in Tampa, FL. Our restaurants include: Hard Rock Cafe, Ducky's, Bella’s Café, Buddy Brew, Liquid Provisions, Square 1, Yogurtology, Bavarro’s, Café con Leche, Goody Goody, Louis Pappas, and Ulele. At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things: Making our guests feel at home from the moment they walk in. Having warm, friendly smiles and respecting our customers. Ability to answer questions about our restaurant and the airport.
Here are some things you can expect as a Host/Hostess:
Greet all guests in a courteous and professional manner and escort them to their table. Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server). Assist guests with children and special needs, as required. Present menus, answer questions and offer suggestions regarding food and service. Inform servers and management of special needs and/or potential problems with guests. Clear and reset counters or tables at conclusion of each course. Ensure complete guest satisfaction. Thank guests for their patronage upon exiting the restaurant. Other duties as assigned.
Skills:
Minimum 6 months' experience working in retail or food service environment. High school diploma preferred. Verbal and written communication skills. Ability to read, speak, and understand the English language in order to communicate with guests and take orders. Experience in dealing with problems involving customer service. Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity, and orientation. #J-18808-Ljbffr