Customer Service Representative at Caliber Collision

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Customer Support Representative

Pontera New York, NY

DESCRIPTION We are currently experiencing hyper growth and are looking for an outgoing and enthusiastic Customer Support Representative (CSR) to join our NYC based team. The position presents an exciting opportunity to join a...

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Boiler and Machinery Risk Engineer (Representative or Consultant)

Zurich Insurance Company Ltd. New York, NY

Zurich is seeking a Machinery Breakdown Risk Engineer. The qualified individual must reside within New York City, Long Island, or Northern New Jersey. This is a field role with approximately 25% overnight travel. This is a work from home role and includes a company car. As a Machinery Breakdown Risk Engineer you are responsible for: Providing jurisdictional inspections and machinery breakdown risk assessment services for customers and business partners. Provides intermediate machinery breakdown consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses and hazard/machinery breakdown management programs. Provides basic level training for customers, service design and coordination, marketing, and loss investigations. Final candidates will also be subject to a Motor Vehicle record background check, because this position includes a company car. The role will be filled at the Risk Engineering Representative or Risk Engineering Consultant level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Basic Qualifications: Risk Engineering Representative: Bachelors Degree and 2 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR High School Diploma or Equivalent and 4 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR Risk Engineering Consultant: Bachelors Degree and 3 or more years of experience within Boiler and Machinery in the Risk Engineering area OR High School Diploma or Equivalent and 5 or more years of experience within Boiler and Machinery in the Risk Engineering area Preferred Qualifications: Knowledge within the boiler and machinery industry segment Relevant experience in the assessment of risk, based on what is required by Machinery Breakdown specific competency standards National Board of Boiler and Pressure Vessel Inspectors Commission Card Navy Nuclear School Insurance industry experience Advanced Microsoft Office skills (Microsoft Outlook, Excel, Teams, and Word) Strong communication and organization skills Experience working in a team environment Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The combined salary range for this position is $64,600.00 - $121,700.00. The starting salary range for the Risk Engineering Representative is $64,600.00 - $105,900.00 and for the Risk Engineering Consultant is $74,300.00 - $121,700.00. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - New York Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE

Patient Service Representative

Winston Staffing New York, NY

Job Description Job Description Temporary Medical Office Patient Service RepresentativeLocation: New York, NYCompany: Winston StaffingPay Rate: $21.00 per hourJob Type: TemporaryJob Description:Winston Staffing is seeking a Patient Service Representative to work in a medical office located in New York, NY. The ideal candidate will be responsible for managing front desk operations, scheduling patient appointments, and providing excellent customer service. This is a temporary role offering the opportunity to support a busy medical office and ensure smooth patient care coordination.Responsibilities:Manage the front desk, ensuring smooth patient check-in and check-out processes.Call and confirm patient appointments the day before scheduled visits.Schedule routine appointments, follow-ups, and medical procedures using the EMR system (Epic preferred).Obtain insurance information and coverage details from patients.Secure pre- authorizations/certifications for treatments and procedures.Scan necessary patient documents into the intake system.Answer patient questions and address concerns, ensuring patient satisfaction and understanding.Maintain confidentiality and handle sensitive patient information in compliance with HIPAA regulations.Requirements:High School Diploma or GED.1 to 3 years of experience in a medical office setting.Proficiency with Epic Software or other Electronic Medical Record (EMR) systems preferred.Strong communication skills and attention to detail.Ability to maintain confidentiality and handle sensitive matters with professionalism.Company Description Top New Jersey Union Office Company Description Top New Jersey Union Office

High salary

Customer Service Representative

Pls Financial Services, Inc. New York, NY

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

Technology Sales Representative Development Program

Konica Minolta Business Solutions New York, NY

Overview Are you interested in a career in Technology Sales? Are you seeking a company where you can learn and grow? Konica Minolta's Technology Sales Representative Development Program might be just what you're looking for. Konica Minolta partners with clients to design the Future of Work by improving their cyber security, optimizing cloud data functionality, enhancing their office equipment, offering managed print, IT and automation services, designing video security systems, and so much more. Our Technology Sales Representative Development Program offers seventeen (17) weeks of enhanced training designed to prepare you for your full-time role as a Technology Sales Representative. This Program will provide you with the opportunity to interact with customers, build a professional network and support your professional growth. While actively engaging in sales responsibilities, you will participate in a combination of virtual and in-person training with hands-on learning activities designed to prepare you to begin selling within your first 90 days. Responsibilities We are looking for candidates who... Have a passion for building relationships and finding solutions for clients Have previous customer service or sales experience Have or will obtain a bachelor's degree in sales, technology or a related field between December 2024 and June 2025 Are geographically flexible, willing to work with and travel to clients in the posted metro area Have a valid driver's license and reliable transportation Qualifications What We Offer... Two (2) weeks of instructor-led training at our Corporate HQ. Fifteen (15) weeks of virtual and hands-on training while actively participating in sales activities Competitive compensation package in addition to base salary Guaranteed minimum commissions for first 4 months of employment Generous commission and bonus program Opportunities for promotion based on achievement of sales targets and performance objectives Continuous training on new and upcoming products and service offerings The opportunity to participate in Konica Minolta's Blue Diamond club for Sales Achievement, an annual trip for you and your spouse/partner to an exotic location Great benefits including comprehensive medical, dental, and vision benefits packages, paid holidays, vacation days, a retirement savings plan with company match, an employee assistance program (EAP), and more. An inclusive and flexible workplace that highly values sharing of new perspectives Tuition reimbursement program to support your career at Konica Minolta Expected Compensation... First year target income of $60K Base salary of 40-50K, plus commission and bonus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Global Funds Transfer Representative I

United Nations Federal Credit Union New York, New York

Responsible for the timely and accurate authentication and preparation of outgoing member requested payments. Perform a variety of duties in order to ensure that all incoming and outgoing payments are carried out in an efficient manner. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. This position is hybrid: NYC Salary range: $50,240 - $52,000 annually; compensation is commensurate to geographic location. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Conduct intake and validation of daily payment requests within established guidelines with proper authorization. Perform verbal member verifications and provide Dodd-Frank disclosures to comply with regulatory requirements. Pull verifications performed by the Contact Center, Branches and Representative Offices submitted through the designated inboxes; check questions answered by the members against various internal systems and applications. Match verifications with payment transfer requests and route preprocessing or to management for approval. Flag verifications that are insufficient and cannot be completed. Review and verify all new requests submitted via email/fax for member data, payment instructions completeness and proper approvals. Distribute payment requests for processing in a timely fashion. Call back members for requests requiring further verification at management’s request. Maintain accurate and updated files of all correspondence in order to keep members and appropriate personnel informed of the status of processing, changes or issue resolution. Ensure that all documentation for payment transfers is scanned, mailed, and/or forwarded for prompt action. Communicate information to member service staff, employees and members on the status of outgoing/incoming wires. Practice vigilance in the detection of potentially fraudulent transfer requests. Review and decision items identified by the system as exceptions based on member information/banking details/risk assessment. Perform any additional assignments as needed. High school diploma, plus some college coursework completed in relevant subjects (i.e. Accounting, Business Administration, etc.) 1-2 years of clerical experience in a financial institution with basic knowledge of global payments structure Basic knowledge of accounting procedures Basic to intermediate MS Office skills

Patient Service Representative

Lenox Hill Radiology New York, NY

Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. Pay Range: USD $16.00 - USD $23.00 /per hour Shift: Mornings Shift Variations: Monday - Friday, 9:30 am - 6:00 pm

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Patient Service Representative I

Integrated Medical Professionals, PLLC New York, NY

Job Type Full-time Description INTEGRATED MEDICAL PROFESSIONALS -We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for a rewarding career with a growing healthcare organization who values our staff as much as we do our patients. This Patient Service Representative I position is in our office located at: 145 East 32nd Street, 10th Floor Manhattan, NY 10016 NO WEEKENDS, NO EVENINGS, NO HOLIDAYS We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package! Benefits: •Health insurance •Dental insurance •Vision insurance •Life Insurance •Pet Insurance •Health savings account •Paid sick time •Paid time off •Paid holidays •Profit sharing •Retirement plan GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

🚀 New York's Top Patient Service Representative Needed!

New York

Discover top opportunities in Patient Service Representative near New York. Apply now and take the next step in your career. Start today and find the perfect match for your skills.

Knoxville, TN

Posted 5 days ago

10.000 - 60.000

Job Description

Customer Service Representative page is loaded Customer Service Representative Apply locations: Knoxville, TN Time type: Full time Posted on: Posted 3 Days Ago Job requisition id: R0194759 Service Center Kingston Pike JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but are not limited to, greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center, and recommending load level requests when necessary. The role also involves coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. BENEFITS OF JOINING CALIBER

Benefits from day one: Immediately eligible for medical, dental, and vision Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Begin accruing day 1 Career growth opportunities – We promote from within! A career for life: You’ll gain hands-on experience within a production shop

REQUIREMENTS

1+ years of experience within a customer-facing environment

ABILITIES/SKILLS/KNOWLEDGE

Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Ability to work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision , one of the nation’s largest auto collision repair providers across 41 states; Caliber Auto Glass for glass repair and replacement; Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts; and Caliber Fleet Services for all services, which include collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. By joining Caliber , you can help us Restore the Rhythm of our Customers' Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to ensure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer. #J-18808-Ljbffr