Customer Service Representative at Transdev North America

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Remote Customer Service Representative

NexRep Urbana, Ohio

As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. Remote Customer Service Representative. Become a Customer Service Representative, work from home, and set your own schedul

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Patient Service Representative

quantum-health Dublin, OH

Description ...

High salary

Customer Service Representative! Part-Time $13/hr

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

Guest Service Representative

Thorntons Columbus, OH

Description:The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining bra

Guest Service Representative

Nothing Bundt Cakes Westerville, OH

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cake

Customer Service Representative

Heilind Columbus, Ohio

JOB SUMMARY Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate & document the role you will play in the success toward meeting or exceeding these objectives. Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel. Within the first 90 days, you will need to learn the Heilind CRM system and resources working knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time. Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch. Within the first 6 months, you will need to provide one process improvement idea related to your position. Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams. EDUCATION/EXPERIENCE: A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS: To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee. Must be able to report to assigned office location during scheduled in-office workdays. Excellent interpersonal and communication skills. Advanced knowledge of Excel, Outlook, and Word. Proficient knowledge of customer service, and standard office practices and procedures. Excellent phone etiquette. Strong organization and ability to multi-task. PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee. Heilind offers a comprehensive benefits package to all full time, regular employees located in the United States which include: Comprehensive medical, dental and vision Vacation, sick time and holidays Accident, life, disability and critical illness insurance 401k retirement program with match Wellness programs Tuition reimbursement Referral bonuses Employee discount program Pet insurance And the day off for your birthday!

Remote Customer Service Representative – Product Testing

GL Columbus, Minnesota

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)Take care of the product being tested and use it responsiblyRead and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)There are times when the product being tested may be discussed in a private chat room that is opened by a market research firmWrite reviews as requested in the In-Home Usage Test Daily Schedule for each projectRequirements : Ability to follow specific instructionsExcellent attention to detail and curious spiritBe able to work 15-25 hours per week and commit to a certain routineHave access to a computer and a reliable internet connectionHave access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or olderA paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rateWeekly payWork around your own scheduleLearn about an exciting industryTelecommute (you can work from home, work or school)Most of the time you can keep the product you tested Additional information:Remote Job: Fully in-personEmployment type: Full-time

Patient Service Representative

quantum-health Dublin, OH

Description At a glance

Best Match

Remote Customer Service Representative

Zuzick & Associates Columbus, OH

At Zuzick & Associates, Globe Life/AIL we provide permanent benefits for union and association members across the United States. I am looking to expand my team and train new managers from an entry level position over the next 90-120 days. This is 100% work from home and I’m looking for coachable and competitive people looking to fast track into leadership roles over the next 3-6 months. Responsibilities Include: Answering incoming customer inquiries Booking appointments w/ clients to go over their coverage options Collaborate w/ management teams to stay updated on new products, services, and policies Engage w/ clients in a friendly & professional manner, while actively listening to their concerns Offer support & solutions to customers in accordance with the company’s customer service policies Requirements Include: Working computer w/ camera for Zoom Flexible Schedule Good people skills Honest, Integrity, and Dependability Benefits Include: Full training provided 100% Virtual Work from Home Career growth and advancement opportunities Weekly pay & compounding bonuses Residual Income Union benefits with the OPEIU, Local 277 First year agent average 65k First year manager average 90-120k

Customer Service Sales Representative

Zuzick & Associates Columbus, GA

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income. Daily responsibilities include: Inbound and outbound calling to schedule new appointments Client policy reviews and new enrollments Servicing requested benefits for clients Organizing and managing daily workflow and processes Required Skills: Excellent communication and customer service skills Strong organization and attention to details Customer oriented/people person Ability to work independently with the support of management Benefits Include: Full training provided 100% Virtual Work from Home Career growth and advancement opportunities Weekly pay, compounding bonuses, and residual income Union benefits with the OPEIU, Local 277 First year agent average 65k First year manager average 90-120k

New York, NY

Posted 2 days ago

10.000 - 60.000

Job Description

Become a Customer Service Representative at our Hillburn, NY Location! Transdev is looking for a Customer Service Representative who is responsible for answering questions and fielding customer service calls as needed. Transdev is proud to offer:

$20.00/hour Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision. Paid time off & vacation.

Our Customer Service Representatives are responsible for:

Responding to customer inquiries and problems by providing timely and accurate information or directing inquiries to supervisors. Following and explaining policy and procedures as outlined in operations and procedures manuals. Treating each customer/caller with courtesy, dignity, and respect privacy. Meeting or exceeding established performance requirements. Receiving customer inquiries and complaints. Answering questions and providing information about services. Clearly and accurately documenting issues. Remaining knowledgeable of all policies and procedure changes. Adhering to the work schedule in order to handle the call volume and contractual requirements, unless requested by supervisor. Resolving customer inquiries relating to transportation; communicating resolution to customers. All other duties as assigned.

Minimum Qualifications:

A minimum of High School diploma or GED. Experience working with the elderly or persons with disabilities preferred. Must possess the ability to work with customers and co-workers with diverse ethnic backgrounds and disabilities. Experience using a personal computer is a must. Complete any training requirements. Have proficient English skills both verbally and in written form. Must be organized and focused. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace. California applicants: Please Click Here for CA Employee Privacy Policy. #J-18808-Ljbffr