Technology Specialist
Job Description
Location: Educational Service Center of Central Ohio
Description: Provide desktop support services for an office of approximately 250 end users in a central office and in satellite locations. Provide installation and monitoring support (e.g. sets up new computers, handles movement of computers within office). Track asset inventory of computers and peripherals. Troubleshoot and resolve user software, hardware, and network problems. Maintain and deliver monthly reports by pulling data from designated sources. Responsibilities and Essential Functions: Manage and maintain user accounts. Track support tickets submitted to the Help Desk in an automated ticketing system. Uphold board policies and follow administrative guidelines and procedures. Promote a favorable image of the service center. Promote the proper use and care of school property. Respect personal privacy. Maintain the confidentiality of privileged information. Participate in staff meetings and other meetings as assigned. Accept personal responsibility for decisions and conduct. Wear appropriate work attire and maintain a professional demeanor. Strive to develop rapport and serve as a positive role model for others. Perform other specific job-related duties as directed by the Superintendent or his/her designee. Salary: Commensurate with experience and in accordance with specified salary schedule Reports To: Assistant Director, Center for Technology and Digital Learning Application Procedure: Please complete the employment application through www.escco.org . JobID 21639 #J-18808-Ljbffr