Receptionist

Primary care is seeking a full time medical receptionist . Medical receptionists are responsible for providing a great first impression of the Physicians by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit. Essential Functions: Warmly greet and direct patients, vendors, and visitors as they enter the practice Schedule new appointments and coordinate follow up appointments Process insurance information to determine patient eligibility and collect copays accurately Check-in patients upon arrival and assist with completion of paperwork when needed Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate Check/prepare lab or imaging reports Verify accuracy of patient information and make appropriate changes or updates in records Conduct follow-up reminder calls to patients when needed Answer phone calls and handle all inquiries in a prompt and professional manner Help patients in distress by responding to emergencies Handle sensitive and confidential patient data appropriately

Qualifications: English a must, multilingual a plus Excellent verbal, written, and interpersonal communication skills Strong sense of accountability Dedication to patient satisfaction and safety Adaptability and flexibility able to work in different offices Ability to work independently and in a team environment Strong organizational skills with ability to manage competing priorities

This is for the boro park office

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