Customer Service Representative at New York University

High salary

Customer Support Representative

Pontera New York, NY

DESCRIPTION We are currently experiencing hyper growth and are looking for an outgoing and enthusiastic Customer Support Representative (CSR) to join our NYC based team. The position presents an exciting opportunity to join a...

Best Match

Boiler and Machinery Risk Engineer (Representative or Consultant)

Zurich Insurance Company Ltd. New York, NY

Zurich is seeking a Machinery Breakdown Risk Engineer. The qualified individual must reside within New York City, Long Island, or Northern New Jersey. This is a field role with approximately 25% overnight travel. This is a work from home role and includes a company car. As a Machinery Breakdown Risk Engineer you are responsible for: Providing jurisdictional inspections and machinery breakdown risk assessment services for customers and business partners. Provides intermediate machinery breakdown consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses and hazard/machinery breakdown management programs. Provides basic level training for customers, service design and coordination, marketing, and loss investigations. Final candidates will also be subject to a Motor Vehicle record background check, because this position includes a company car. The role will be filled at the Risk Engineering Representative or Risk Engineering Consultant level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Basic Qualifications: Risk Engineering Representative: Bachelors Degree and 2 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR High School Diploma or Equivalent and 4 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR Risk Engineering Consultant: Bachelors Degree and 3 or more years of experience within Boiler and Machinery in the Risk Engineering area OR High School Diploma or Equivalent and 5 or more years of experience within Boiler and Machinery in the Risk Engineering area Preferred Qualifications: Knowledge within the boiler and machinery industry segment Relevant experience in the assessment of risk, based on what is required by Machinery Breakdown specific competency standards National Board of Boiler and Pressure Vessel Inspectors Commission Card Navy Nuclear School Insurance industry experience Advanced Microsoft Office skills (Microsoft Outlook, Excel, Teams, and Word) Strong communication and organization skills Experience working in a team environment Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The combined salary range for this position is $64,600.00 - $121,700.00. The starting salary range for the Risk Engineering Representative is $64,600.00 - $105,900.00 and for the Risk Engineering Consultant is $74,300.00 - $121,700.00. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - New York Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE

Posted 10 hours ago

Immediate Start

Medicare Sales Representative II

MetroPlus Health Plan New York, NY

Medicare Sales Representative II Job Ref: 115641 Category: Sales Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $65,000.00 Salary Range: $65,000.00 - $65,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Medicare Sales Representative II provides greater access to health insurance, by providing education and assistance to Medicare individuals. The Medicare Sales Representative II is involved with health education through the distribution of health ed. materials and arranging for health screenings. In addition, the Medicare Sales Representative II provides Facilitated Enrollment, helps facilitate the continuance of health insurance, and offers assistance with recertification. Job Description Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth's Medicare product. Understand and apply all policies and procedure pertaining to: Disclosures and provisions of the MetroPlusHealth Medicare product. Enrollment and disenrollment. Conduct home visits, and personalized appointments as needed to complete the enrollment process. Market MetroPlusHealth Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events and other sites as designated. Understand the covered benefits, non-covered benefits, exclusions, and exemptions. Educating enrollees on all aspects of the Plan, as well as answering questions regarding Plan's features and benefits. Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies-this includes providing enrollees with all corresponding materials and documentation. Complete applications and field reports such as Presumptive Eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner. Work closely with the Outreach Representatives, Customer Service Representatives Eligibility Representatives and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments. Establish and maintain a positive working relationship with facility and site staff community and provider organizations, as well as City and State regulatory agencies. Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members. Conduct and participate in telemarketing/outreach efforts as required. Provide detailed reports of production and outreach activities. Develop a presence in the local community to help generate enrollments. Making presentations to large groups of seniors. Required to complete Annual Medicare Training Minimum Qualifications Must have a High School Diploma or GED, College Degree or coursework preferred 3-5 years of Sales/Customer Relations experience required Medicare Sales experience preferred Public speaking experience Excellent organizational, written and communication skills Excellent verbal, and presentation skills are necessary Excellent problem-solving skills Highly motivated and goal directed Must be able to work in a multi-ethnic, multi-cultural environment Must be sensitive to chronic conditions and disabilities Bi-Lingual and Multi-Lingual a plus Must be self-confident, independent thinker and maintain a professional presentation of self Must demonstrate flexibility and willingness to learn Ability to coordinate and execute Sales events Assist with departmental projects when needed Computer skills required (Excel, PowerPoint, Word, Microsoft teams) Licensure and/or Certification Required: Must possess a valid NYS Life, Accident and Health Agent License at the time of employment. License must remain valid at all times during employment with no lapse in coverage. Must maintain all required continuing education requirements and renew license in advance of its expiration. Valid NYS Driver's License is a plus Professional Competencies: Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication #mph50

Posted 10 hours ago

MLTC & MAP Sales Representative II

MetroPlus Health Plan New York, NY

MLTC & MAP Sales Representative II Job Ref: 115921 Category: Managed Long Term Care Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $65,000.00 Salary Range: $65,000.00 - $65,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Managed Long-Term Care (MLTC) Sales Representative II provides access to MLTC and MAP insurance, by providing education and assistance to long-term care recipients. The MLTC Sales Representative II provides education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners. Job Description Educate and enroll Medicaid and Medicare/Medicaid dual eligibles for the MetroPlusHealth Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) products. Identify eligible Medicaid and dual-eligible Medicare/Medicaid consumers via Home Care Agencies, Adult Day Care Centers, DME Provider offices, Caregiver Resources Centers, specialty provider offices, HHC Long-Term Care Facilities, etc. Understand and apply all policies and procedures pertaining to: Disclosures and provisions of the various MetroPlusHealth Plan products. Enrollment and disenrollment for each line of business. Remain knowledgeable of services available and utilized by Medicaid and dual-eligible Medicare/Medicaid consumers eligible for MLTC and MAP, i.e., In Home Services for the Elderly Program, Housing Options, Government Benefits, shopping assistance, exercise classes, meals on wheels, etc. Responsible for understanding the basic concepts, features, benefits of MetroPlusHealth MLTC and MAP products. Responsible for selling the services provided by the Plan, such as covered benefits, non-covered benefits, exclusions and exemptions. Provide education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners. Responsible for remaining informed of, and adhering to, marketing activity guidelines as set forth by various agencies such as HRA, DSS, SDOH. Responsible for assisting the consumer with the following: Selecting a PCP Completing required marketing materials and documentation as determined by MetroPlusHealth and various regulatory agencies such as HRA, DSS, SDOH. Completion of enrollment form, required documents and reports i.e. transmittal reports, batch sheets top process an application for a Medicaid and dual-eligible Medicare/Medicaid consumer eligible for MLTC and MAP. Follow up on "Leads" and "Referrals" from family members, and caregivers of consumers eligible for enrollment in the MetroPlusHealth MLTC and MAP products. Responsible for always maintaining an adequate supply of marketing materials. Responsible for meeting marketing enrollment goals as set forth by the Plan. Conduct presentations to Home Care Agencies, support groups, caregiver trainings, etc. as well as conduct home visits, and personalized appointments as needed to complete the enrollment process. Ensure that promotional activities are conducted to promote the MetroPlusHealth MLTC and MAP product, (i.e., placement of signage and brochures in patient waiting areas, conduct outreach calls, participate in events/health fairs and workshops attended by consumers, caregivers, and providers) including evening and weekend hours. Work closely with Outreach Representatives, Member Service Representatives, Eligibility Representatives, Utilization Management, and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollment or disenrollment. Establish and sustain beneficial relationships with the Home Care Providers, Caregivers, medical specialist (Occupational/ Physical/Speech/Rehabilitation Therapist), Home Health Aides, Mental Health and Substance Abuse Providers, social workers, discharge planners and other providers that work with the Medicaid Long-Term Care and Medicaid Advantage Plus patients. Responsible for participation in weekly, bi-weekly, and monthly full staff, team and one-on-one meetings. Recognizing and implementing new marketing opportunities. Assisting members in accessing health care needs and other services as needed. Establish and maintain good working relationships with provider organizations and community organizations where marketing activities are conducted. Promoting the Vision, Mission, Values and Goals of MetroPlusHealth Plan. Conducting and participating in telemarketing/outreach efforts as required. Serve as field base on-boarding collaborator for new sales staff, i.e., field shadowing, go to person for weekly/monthly referral report formatting and policy inquiries. Minimum Qualifications Must have a High School Diploma or GED. College Degree or coursework preferred. 3-5 years of Sales and Customer Relations experience required. Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) experience required. Licensure and/or Certification Required New York State Life, Accident and Health Insurance Agent License Valid NYS Driver's License is a plus Professional Competencies Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication

Posted 10 hours ago

Advertising Agency Sales Representative

Viasat New York, NY

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Viasat has a market reputation for delivering the best internet in the sky; we deliver broadband internet to thousands of aircraft worldwide including some of the world's largest airlines. Our new digital platform connects advertisers and retailers to travellers inflight, with a range of highly innovative digital ad solutions. We are shaping the future of inflight entertainment, advertising and e-commerce as we build a digital marketplace that benefits airlines, passengers, and our client brand partners. We are looking for an Advertising Agency Sales Representative who will grow our agency clientele base and provide account management to select strategic accounts. Our current clients are some of the world's most successful brands in retail, travel, technology and consumer services. You will ideally be based in New York City, and work as part of a global team. Serving a wide range of advertisers, including consumer brands, online services and retailers, you will find the right advertising solution and commercial structure model for each client. Your understanding of Viasat's innovative ad products and entrepreneurial drive will allow you to communicate the value of Viasat's platform and network, and work with partners over the long term to deliver ongoing customer success and ROI for them. Using your effective communication skills and network you are the driver of agency sales for the Viasat Advertising business. You will help define the strategy for how to acquire agency customers and be a key stakeholder in product design. The day-to-day Build our customer base of global ad agencies. Contribute to the setting of commissions, targets and quotas for the channel. Contribute to the setting of pricing of the ads. Produce reliable monthly, quarterly and multi-year sales forecasts for agency customers. Provide strategic advice and help partners get the best return on investment by working closely with them in a consultative role. Mange a limited number of key accounts. Communicate with them proactively and provide regular account review. Work with product team to improve the platform for agency customers. Work with data analytics team to create analysis and insights and data sets to internal teams and to clients. Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and promote Viasat products. What you'll need 5+ years progressive experience in advertising & media sales. Excellent communication skills; ability to communicate comfortably with senior executives, internally and externally. Advertising agency experience as a media buyer or selling to global agency customers. Deep understanding of the advertising ecosystem including agencies, DSPs, affiliates. High proficiency using CRM (Salesforce), Word, Excel and Powerpoint. Travel: up to 20%, meeting clients, airline partners and attending trade What will help you on the job Experience working/operating in an international context. Interest / understanding of the aviation or satellite internet industries. Salary range $73,500.00 - $96,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $84,000.00- $114,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at benefits. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Technology Sales Representative Development Program

Konica Minolta Business Solutions New York, NY

Overview Are you interested in a career in Technology Sales? Are you seeking a company where you can learn and grow? Konica Minolta's Technology Sales Representative Development Program might be just what you're looking for. Konica Minolta partners with clients to design the Future of Work by improving their cyber security, optimizing cloud data functionality, enhancing their office equipment, offering managed print, IT and automation services, designing video security systems, and so much more. Our Technology Sales Representative Development Program offers seventeen (17) weeks of enhanced training designed to prepare you for your full-time role as a Technology Sales Representative. This Program will provide you with the opportunity to interact with customers, build a professional network and support your professional growth. While actively engaging in sales responsibilities, you will participate in a combination of virtual and in-person training with hands-on learning activities designed to prepare you to begin selling within your first 90 days. Responsibilities We are looking for candidates who... Have a passion for building relationships and finding solutions for clients Have previous customer service or sales experience Have or will obtain a bachelor's degree in sales, technology or a related field between December 2024 and June 2025 Are geographically flexible, willing to work with and travel to clients in the posted metro area Have a valid driver's license and reliable transportation Qualifications What We Offer... Two (2) weeks of instructor-led training at our Corporate HQ. Fifteen (15) weeks of virtual and hands-on training while actively participating in sales activities Competitive compensation package in addition to base salary Guaranteed minimum commissions for first 4 months of employment Generous commission and bonus program Opportunities for promotion based on achievement of sales targets and performance objectives Continuous training on new and upcoming products and service offerings The opportunity to participate in Konica Minolta's Blue Diamond club for Sales Achievement, an annual trip for you and your spouse/partner to an exotic location Great benefits including comprehensive medical, dental, and vision benefits packages, paid holidays, vacation days, a retirement savings plan with company match, an employee assistance program (EAP), and more. An inclusive and flexible workplace that highly values sharing of new perspectives Tuition reimbursement program to support your career at Konica Minolta Expected Compensation... First year target income of $60K Base salary of 40-50K, plus commission and bonus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Posted 10 hours ago

Sales Representative II (All Boroughs)

MetroPlus Health Plan New York, NY

Sales Representative II (All Boroughs) Job Ref: 115996 Category: Sales Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $60,000.00 Salary Range: $60,000.00 - $60,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Sales Representative II is responsible for educating and assisting qualified individuals with purchasing affordable health insurance coverage and/or obtaining an eligibility determination for coverage in Qualified Health Plans (QHPs) and insurance affordability programs such as Medicaid and Child Health Plus (CHP) through the NY State of Health (MarketPlace). The Sales Representative II is responsible for identifying and educating prospective members that do not have health insurance and/or are looking to change coverage as well as assisting existing members with recertification and education of benefits. The Sales Representative II is tasked with performing all duties in accordance with the Affordable Care Act (ACA) as well as all other pertinent rules and regulations. Duties & Responsibilities Educational/Enrollment Process Educate and provide assistance to qualified individuals with applying for coverage through the NY State of Health Marketplace in a Qualified Health Plan (QHP) and insurance affordability programs such as Medicaid and Child Health Plus. Assist consumers/applicants with calling the NY State of Health Customer Services Department for assistance with enrolling and/or providing verification documentation. Conduct public education activities for consumers to raise awareness of available QHPs within the Marketplace. Explain potential eligibility for public/governmental programs, how the federal health insurance premium tax credit and cost-sharing reductions work, and outline potential risk factor, if any, to consumers. Describe the features and benefits of health insurance coverage, including cost-sharing mechanisms like deductibles, co-pays, co-insurance and how these work and/or affect the consumer. Describe the different metal tiers within the Marketplace and how the benefits may change at different tiers based on the consumer's income. Conduct presentations and participate in ACA forums and workshops upon request. Assist consumers with submitting documents and information as required by the Marketplace via scan, fax, or mail. Assist existing members with recertification, when applicable. Assist consumers with the submission of premium payments when required. Regulatory/Compliance Securing and safeguarding confidential information to prevent Protected Health Information (PHI) from being obtained from unauthorized personnel to ensure compliance with privacy and security standards. Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Marketplace. Participate in all trainings, updates and webinars and other forums in which information is necessary to carry out roles and responsibilities. Mandated to meet the annual Marketplace Facilitated Enroller (MFE) recertification requirements. Keep abreast of all industry and regulatory updates as it pertains to the ACA and Marketplace. Maintain discretion regarding business-related files, reports, and conversations within the provisions of applicable State and Federal Statutes and regulations. Tactical Maintain a daily tracking tool that entails detailed rep activity. Monitor all applications in personal dashboard to ensure timely and accurate follow through from applicants. Conduct a daily review of personal dashboard to address and follow-up on any and/or all potential leads for consumers seeking assistance. Maintain a consistent supply of various educational and product line collateral. Keep abreast of all the Marketplace functionalities to effectively manage individual accounts. Conduct a daily review of the MetroPlusHealth "Marketplus" lead management program to follow-up on all new potential enrollment leads and consumer inquiries. Record all follow-up dispositions in a timely and accurate manner. Data enter all applicant demographic, enrollment site and PCP selection data in the required "Enrollment Program" within the MetroPlusHealth portal at the time of the initial enrollment encounter. Must be in compliance with all conflict-of-interest standards and regulations. All other tasks and responsibilities as may be required to satisfy the expectations of the role. Required to work evenings and weekends. Minimum Qualifications Must have a High School Diploma or GED. Minimum of three (3) years of Sales experience required. Prior Public Speaking experience. Licensure and/or Certification Required: Must complete and pass the NY State of Health approved training program and become certified. Must complete all required annual recertification as an MFE Professional Competencies: Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication

SR. Customer Service Representative

Careerbuilder-US New York, NY

Full or part-time positions available.Our clients have increased demand. These highly rated companies have immediate openings with flexible schedules. We are looking for people nationwide that are d

CSR-Customer Service

Axelon Services Corporation New York, NY

Customer Service Call Center Representative Trouble Tickets

New Customer Service Representative Openings in New York – Apply Now!

New York

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New York, NY

Posted 1 day ago

10.000 - 60.000

Job Description

Position Summary Responsible for providing front line customer service for the College of Dentistry to all patients, visitors, students, faculty administrators and staff. Provide patients and visitors with information and assist with way-finding. Answer telephones, screen calls and take messages. Respond to routine inquiries and provide information regarding clinic hours, appointments, general clinic policies and procedures, patient care center locations, programs, events and consult with supervisors or others as needed, on more complex issues. Qualifications Required Education: High School diploma or equivalent combination. Preferred Education: N/A Required Experience: 6 months of office experience providing customer service. Preferred Experience: 1 year experience working in healthcare setting. Required Skills, Knowledge and Abilities: Excellent customer service skills. Ability to prioritize in a fast-paced environment. Ability to operate basic office equipment (personal computer, photocopy/fax machine). Proficiency with basic word processing applications. Preferred Skills, Knowledge and Abilities: N/A Additional Information EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity #J-18808-Ljbffr