Community Service Officer (CSO)
Job Description
Our Core Values
We LOVE DeSoto • L - We lift up our community • O - We take ownership of our collective performance • V - We value and respect all employees • E - We empower employees to grow The purpose of the position is to support activities of the department. This is accomplished by assisting officers with administrative functions; taking reports of incidents; filing complaints; researching information; processing documents and reports; and engaging the community. Additional duties include answering questions from the public; assisting with special assignments; working with homeowner associations and businesses; attending community events; and maintaining records and reports. Works with citizens by responding to calls and complaints; taking information on miscellaneous criminal activity and break-ins; documenting incidents; obtaining facts and taking statements; explaining processes; and determining follow up. Completes reports by reviewing incidents and information; compiling statistics; preparing documents; filing complaints; entering data; and filing related information. Reports violations by patrolling areas; observing actions and violations; conducting security checks; gathering information from the public or callers; assisting with crime scene processing; and directing traffic. Engages the community by acting as liaison for homeowner associations; discussing neighborhood watches and patrols; working with apartment communities and businesses to encourage safe practices; presenting information to groups; responding to social media posts; and posting proactive messaging for social media.
Minimum Requirements:
High School graduation or equivalent Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials #J-18808-Ljbffr