LightSpeed - Communications Technician
Job Description
Salary: $55,000.00 - $70,000.00 Annually Location : Reedsburg, WI Job Type: Full-Time Job Number: 2023-03 Department: Reedsburg Utility/LightSpeed Opening Date: 07/19/2023
Summary of Job
General Purpose: Performs a variety of operational work in the development, installation, and maintenance of the Reedsburg Utility Commission's (RUC) Fiber Optic Communications equipment, transmission and distribution system.
Supervisor: Works under the direction of the Communications System Supervisor. May be required to report to other supervisors.
Supervisory Responsibilities: None. Essential Duties and Responsibilities Essential Functions: Installs, operates, troubleshoots, and maintains overhead and underground fiber optic cables of the communication distribution and service system in both active and inactive conditions; including but not limited to the installation and removal of fiber optic cable; setting of conduit, pedestals, and hand-holes; and pulling, splicing, and terminating of fiber cable. Installs, operates, troubleshoots, and maintains the communications system equipment in both active and inactive conditions; including the installation, setup, and troubleshooting of switches, receivers, routers, wires/cables, and customer premise equipment (CPE). Reports material, labor, field mapping and property changes, terminations, equipment, and system documentation as related to daily work performed in a complete and timely manner. Assists with the installation, troubleshooting, repair, and restoration of communications cables and related electronic equipment. Assists with the layout, assignment, installation, and documentation of fiber optic for new distribution feeds and service drops. Assists and instructs customers as to the use of installed CPE. Assistance may be on-site or by telephone. Arrives to scheduled customer appointments on time. Assists with the collection of delinquent accounts through disconnections as required. Performs facility locates.
Qualifications
Job Requirements: Performs job duties at a very high standard of safety and workmanship. Promotes customer service relations in positive daily interactions with customers encountered in the field or work place. Displays a positive attitude and work ethic. Perform related work as required. Responds to overtime/on-call duties as directed. Maintains a professional and appropriate workplace appearance. Work is based on four 10-hour work schedule.
Job Knowledge, Skills and Abilities
Work Environments: Work includes inside and outside environments; in varying temperatures and weather conditions; and exposure to hazards. Work will require responding to emergency and public calls after hours including nights and weekends. Work with low voltage equipment. Work with traffic.
Equipment Used: Communications trade tools, fiber splice and test equipment, computers, light vehicle, hand tools, power tools, 2-way communications radio, safety equipment and devices. Wages/Benefits: This is an hourly, FLSA non-exempt position with the wage and incentives based on qualifications, certifications, attitude and work ethic. Benefits pursuant to Personnel Handbook On-call pay per Personnel Handbook. Clothing allowance received per Personnel Handbook.
2024 Benefits Summary (See the Personnel Handbook for more details.)
Vacation: Service Completed: Vacation Earned: 3 months 2 weeks 1 year 2 weeks 7 years 3 weeks 15 years 4 weeks 25 years 5 weeks Holidays : 10 Paid Holidays per year (Including 1 Floating Holiday) Sick Leave : 8 hours earned per month After 10 years of Service - 16 hours earned per month Clothing/Boot Allowance: Outside Workers Only (see Personnel Handbook for details) Health Insurance : Coverage available under the State of Wisconsin Health Plan P16. Eligible for coverage the first of the month following the submittal of enrollment form. (Premiums found on page 2 of this document) 2024 Dental Insurance: Coverage available through Ameritas Group (not under the State of WI plan) Employer and employee each pay 50% of the monthly premium: Single Plan Total = $ 43.80/month (Employee pays $21.90/month) Family Plan Total = $131.84/month (Employee pays $65.92/month) 2024 Vision Insurance : Available through Ameritas Group - premiums paid for in full by employee: Employee only= $7.24/month Employee + spouse= $14.44/month Employee + child(ren)= $12.88/month Employee + spouse + child(ren)= $20.04/month Wisconsin State Retirement : 877-533-5020 or ETF.WI.GOV Employee and Employer funded pension program. 6.90% of gross wages paid by Employee and 6.90% paid by Employer For a total of 13.80% (Rate set each year by the State of WI) Deferred Comp: Optional employee funded retirement savings plan. Pre-tax and post-tax (Roth) options available. Longevity: After completion of 3 years of service. $25 per year of service up to a maximum of $500.00/year (paid in December). Life Insurance: 1 X Annual Wage (employer paid). Optional additional life insurance paid by Employee. Direct Deposit: Mandatory EBC-Flexible Spending: Optional Tuition Reimbursement: Reimbursement of tuition up to $2,500/year. Courses must meet criteria and be approved by the General Manager E mployee Assistance Program: Employees are allowed 2 hours per year at City's designated provider and are responsible for the cost of any additional visits. 2024 Securian Accident Insurance : Premiums paid for in full by employee: Employee only= $ 3.72/month Employee + spouse= $ 5.32/month Employee + child(ren)= $ 7.17/month Employee + spouse + child(ren)= $10.47/month Aflac Insurance : Premiums paid for in full by employee. Premium prices are dependent on employee's customizable plan.
Liberty National Insurance : Premiums paid for in full by employee. Premium prices are dependent on employee's customizable plan.
2024 Health Insurance Rates State of Wisconsin Health Plan P16 Total of Monthly Premiums: Single Plan Family Plan Dean Health $ 960.46 $ 2,363.86 GHC of Southern Wisconsin $ 870.54 $ 2,139.06 Quartz Community $ 1,253.28 $ 3,095.92 Maximum Employer Contribution Allowed by State Law 88% of Average: $ 821.64 $ 2,021.29 Employee Monthly Cost: Single Plan Family Plan Dean Health $ 138.82 $ 342.57 GHC of Southern Wisconsin $ 48.90 $ 117.77 Quartz Community $ 431.64 $1,047.63 * deductions are taken out on the 1st and 2nd payrolls of each month. 01
Why are you interested in this position at Reedsburg Utility? 02
Describe your recent community involvement or volunteer experience. Include the organization or club, activity, and dates. 03
This position may require overtime, possibly including weekends. What are your typical available work hours? 04
Do you have any experience related to this position? If so please explain. 05
How would you assess your ability to work with others? 06
Tell us about a difficult customer experience and how did you resolve it? 07
Have you been convicted (including guilty pleas) of any offense (including civil forfeiture, misdemeanor or felony) or are subject of any pending criminal charges? If yes, please identify the nature the conviction and the circumstances surrounding it. The existence of a conviction or pending charges will not necessarily disqualify an applicant from employment. Required Question