Operations Coordinator
Job Description
Overview:
Henkels & McCoy
is an industry-leading utility construction firm providing critical infrastructure construction and maintenance services for the power, oil & gas pipeline, gas distribution, and communication markets throughout North America. Founded in 1923, Henkels & McCoy adapts over 95 years of experience to the dynamic and evolving infrastructure needs of today. Henkels & McCoy has been recognized with an E. I. DuPont Safety Excellence Award and is a founding member of the ET&D Partnership, a collaborative industry partnership working to reduce fatalities, injuries, and illnesses in the electric line construction industry.
Responsibilities:
Provide excellent customer service to the members of the Team
Become proficient in the work/services provided to customers in order to perform assigned duties independently
Learn multiple internal and external systems and produce necessary reports in a timely fashion
Perform general administrative duties including auditing timesheets, and working with field employees directly.
Ensure all information is collected and processed accurately, analyzed effectively and disseminated in a timely manner to appropriate parties
Other duties as assigned
Qualifications:
Minimum 2 years experience servicing customer accounts
Minimum 2+ years post high school education (preferably related to the construction industry); college degree preferred.
Advanced knowledge of MS Excel and Word
Understanding of financial tools and ability to master Henkels & McCoy systems
Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.