Concierge, Condo Association

Job Title: Concierge Department: Associations Reports To: Community Manager, Associations Wage Category: Non-Exempt

THE TEAM YOU WILL JOIN Collective House Realty ("CHR") is a Columbus-based opportunistic real estate company specializing in condominium and homeowners association management, real estate sales, and homebuilding throughout Central Ohio. As an affiliate of Lifestyle Communities ("LC"), you'll join a dynamic team committed to providing a personalized experience showcasing our vision grounded by our purpose to Build a Connection ™ . WHO YOU ARE As the Concierge, you will oversee the day-to-day front desk and resident operations of Parks Edge Condominium Association ("Association"). This will include but is not limited to working as a team with other assigned CHR team members, residents, Board Members and contractors.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents. Answer and direct all incoming calls Regular patrol of the grounds and parking garage including monitoring security cameras Daily inspection of all primary locations of operating equipment Verify service contractor work orders; issue appropriate control "swipe" card for access. Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact. Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request. When necessary, help with the training of co-workers. Submit service requests in property management system, necessary building damages or deficiencies found or reported to Concierge Desk.

WHAT YOU'LL BRING

High School Diploma Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred Work requires a strong understanding of the Association and its condominium's infrastructure. Work requires strong attention to detail and accuracy. Work requires excellent customer service skills. Work requires knowledge or the ability to acquire knowledge of applicable software programs and backend administrative management. Work requires the ability to multitask and meet deadlines. Valid driver license

HOW WE'LL TAKE CARE OF YOU As an affiliate of LC, we pride ourselves on caring for our team members. We offer a comprehensive benefits package with various options to meet your needs. Here are just some of the benefits we offer for being part of our team:

Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave LPMLC123