Member Services Representative at Ohio State University

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Managing Director, Member Services

Confidential Columbus, OH

Managing Director, Member Services About the Company Mission-led organization advancing professional local government management programs Industry Non-profit Organization Management Type Non Profit Founded 1914 Employees 51-200 Categories Communities Government Non Profit Business Associations Advocacy Group Commerce Consulting & Professional Services Non-Profit & Philanthropy Government-Related Organizations Membership Organizations Municipality Organizations Organizations Specialties ethics public health & safety consulting career development performance measurement professional management sustainability community engagement international development local government management local government career coaching local government advocacy public policy and career services About the Role The Company is seeking a Managing Director for Member Services to lead the development and implementation of strategies that enhance the value and benefits of membership. The successful candidate will be responsible for the growth and retention of members, with a focus on both national and international segments. This executive-level position requires a self-motivated leader with a Master's degree in a relevant field and at least 8 years of progressive leadership experience, preferably in association management or local government. The role involves overseeing a professional staff, managing a budget, and ensuring the delivery of high-quality member services, including career advancement, ethics programs, and relationship management. The Managing Director will also be a key member of the Leadership Team, participating in strategic planning and supporting the CEO in the organization's mission.Key responsibilities for the Managing Director include evaluating and implementing opportunities to strengthen member services, building and maintaining strong relationships with members and stakeholders, and using data-driven approaches to continuously improve membership and engagement. The ideal candidate will have exceptional business acumen, be an expert in strategic project management, and possess strong analytical and problem-solving abilities. They should be a visionary leader with a commitment to diversity, equity, and inclusion, and the ability to model servant leadership. The role also involves providing technical advice on local government policies, representing the organization's position on ethical issues, and leading the development of partnerships with other organizations in the field. Strong communication skills, both verbal and written, are essential, as is the ability to work with a diverse range of audiences. Hiring Manager Title CEO/Executive Director Travel Percent Less than 10% Functions General Management Business Development Strategy

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Guest Services Associate

Four Points Colombus-Polaris Columbus, OH

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees. Paid time off and 401(k) for full-time employees. All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels. Regular opportunities for bonuses. $250 referral bonus for you and a referred associate. DailyPay: access to your already earned wages before payday. Opportunities for upward mobility and growth within the company. #J-18808-Ljbffr

Debit Card Services Associate - Card Services

WesBanco Columbus, OH

SUMMARY: Perform various operational support duties relating to the WesBanco debit card, Reg E and other card related functions. Performs a variety of routine daily tasks; reviews reports; performs account reconciliation duties; provides assistance via telephone or email in response to customer or banking center inquiry; processes data entry information through various task related electronic systems; and performs other clerical duties as assigned. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Excellent presentation skills and the development of related materials. Must have good analytical and problem-solving skills. Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. Ability to multitask and work under pressure. Ability to handle a variety of projects simultaneously. Ability to effectively interact across all levels of the organization, including branch network and other operations departments. Strong organizational and prioritization skills. Strong time management skills. Team player with a positive outlook. Willingness to respond to emergencies. Ability to work independently. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email. Works in queue based environment and handles the tasks as received. Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance and Reg E requirements. Ability to analyze transactional risk and reasonableness in accordance with bank guidelines. May from time to time be assigned other job duties and or responsibilities with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be detail oriented and have good organizational skills. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Must have professional demeanor in interpersonal relations, work ethic and attitude. Ability to handle workload pressure and deadlines. Ability to maintain confidentiality. Ability to use a personal computer with knowledge/ability to learn Microsoft Office products, including Word and Excel and internet. Ability to learn electronic banking systems. Ability to type with speed and accuracy. Qualifications: High school diploma or general education degree (GED). Customer Service and related clerical experience desired. Minimum of one year of experience in an electronic banking and or deposit operations department preferred. #J-18808-Ljbffr

Managed Services - Service Desk Success - Senior Associate

PwC Columbus, OH

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Integration and Platform Architecture team you manage cloud operations and infrastructure services, delivering client solutions effectively. As a Senior Associate, you analyze complex problems, mentor others, and maintain top standards while building meaningful client connections and navigating ambiguity. You leverage your technical knowledge in cloud computing and infrastructure technology to address client needs, manage project lifecycles, and provide specialized knowledge in specific technology domains. Responsibilities Oversee cloud operations and infrastructure services to deliver top client solutions Analyze intricate challenges and develop strategic solutions Mentor team members to enhance their technical skills and knowledge Build and maintain enduring client relationships through clear communication Utilize technical proficiency in cloud computing to address client requirements Manage project lifecycles from inception to completion Provide specialized insights in specific technology domains Navigate complex situations with adaptability and foresight What You Must Have Bachelor's Degree 3 years of experience In lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required What Sets You Apart Overseeing support ticketing queues and resolving tickets Leading client status meetings and providing recommendations Handling client relationships and enabling successful communication Offering subject matter knowledge in specific technology domains Directing process redesign efforts for project opportunities Leading technical and test teams for functionality implementation Arranging change activities and providing user training Managing project lifecycle for timely delivery Demonstrating communication skills bridging technology and business Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $58,000 - $161,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Treasury Services Associate Analyst

Citigroup Columbus, OH

Under general supervision, the Financial Administration Associate Analyst (Associate Analyst) will analyze, monitor, implement budgets for our clients, and ensure timely payment of fund expenses. Asso

Member Services Representative

Bridge Credit Union Columbus, OH

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff,

Immediate Start

Member Services Representative

Ohio State University Columbus, OH

Member Services, Member Service, Representative, Retail, Education

Immediate Start

Overnight Member Services Representative

Crunch Fitness Columbus, GA

Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Employment Eligibility All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively. To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment. All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification. Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law. Full-Time/Part-Time Part-Time Location Columbus 36 About the Organization Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy. This position is currently accepting applications.

Assistant Director of Nursing RN (Evening)

Advanced Recovery Systems Groveport, OH

Overview:We are looking for dynamic and compassionate Assistant Director of Nursing (RN) to join ou

Columbus, OH

Posted 1 day ago

Job Description

Member Services, Member Service, Representative, Retail, Education