Patient Service Representative, Float Pool at Covenant Health (Tennessee)

Dynamic Environment

Patient Service Representative

quantum-health Dublin, OH

Description ...

High salary

Healthcare Customer Service Representative - Remote

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

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Patient Service Representative- Central Ohio Medicine

Central Ohio Primary Care Columbus, OH

Central Ohio Primary Care is seeking a Patient Service Representative for our Central Ohio Medicine office in Columbus, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift hours Monday- Friday. Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Area Representative

Fellowship of Christian Athletes Columbus, OH

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going. Northwest Central OH

Patient Service Representative

quantum-health Dublin, OH

Description At a glance

Dynamic Environment

Patient Service Representative

Quantum Health Dublin, OH

DescriptionAt a glanceHiring Classes: Next hiring classes scheduled for March 2025+ Location: This position is located at our Dublin, OH campus. Starting Pay: $18+ per/hour Shift Differential: + $0.50

Patient Service Representative- Eastglen Pediatrics

Central Ohio Primary Care Reynoldsburg, OH

Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Eastglen Pediatrics office in Reynoldsburg, OH. This position is a key point of contact for patients and provid

Customer Service Representative

INEOS Composites Columbus, OH

INEOS Composites US LLCINEOS has an exciting opportunity for a Customer Service Representative to join our Composites business at our Columbus, OH location. INEOS Composites is a global chemical busin

High salary

Member Services Representative

Bridge Credit Union Columbus, OH

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff,

Patient Care Representative

Gift Health Columbus, OH

Shift details: Full-time employees will work 40 hours per week Monday-Friday 12:00 pm to 8:00 pm Saturday-Sunday 8:00 am to 4:00 pm (rotating with team) If you are a dedicated and compassionate individual eager to make a meaningful contribution to patient care, we encourage you to apply for the Customer Service Representative role in our thriving call center. Join our team and contribute to improving healthcare experiences for our patients. About Gifthealth: Gifthealth is dedicated to simplifying and democratizing the pharmacy experience for patients and providers nationwide. In less than a year, we have already served thousands of patients and are rapidly expanding on a national level. We believe that health should be prioritized, not privileged, and we are committed to this mission. Come join us at Gifthealth! About the Patient Care Team: Our call center is the heart of Gifthealth's operations, putting the patient at the forefront. Joining our call center team means becoming a key player in delivering exceptional service and support to our patients, providers, and pharmacies. As a member of this team, you will directly interact with patients while also collaborating internally with various teams. This dynamic environment will provide you with an in-depth understanding of the Voice of the Customer, ensuring their needs are met with the highest level of quality. Key Responsibilities: Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving queries. Average daily call goal of 75+. Issue Triage: Identify the nature of customer issues and direct them to the appropriate internal teams for resolution, as needed. Feedback Collection: Gather valuable patient feedback and technical issues, forwarding this information to our account management, partner pharmacy, and product teams to facilitate continuous improvement. Problem Solving: Understand patients' needs, clarify information, conduct research, and present solutions or alternatives to ensure their satisfaction. Customer Engagement: Go above and beyond to engage with patients, foster enduring relationships, and cultivate positive experiences. Documentation: Maintain detailed and comprehensive records of all customer interactions for future reference. Qualifications: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Track record of excelling in a call center environment with outstanding performance metrics. Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Our Offer: A highly rewarding position addressing real-world challenges for individuals relying on affordable medication access. Generous vacation package. Comprehensive healthcare benefits offered by Gifthealth. Competitive compensation ranging from $16.00 to $20.00 per hour, based on experience and performance. Option for hybrid work is available for Full-Time employees once specific metrics are accomplished. To apply, kindly submit your resume and a cover letter outlining your relevant experience and explaining why you are an ideal fit for this role. We look forward to receiving your application!

Knoxville, TN

Posted 4 days ago

Job Description

Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Float, Patient, Representative, Service, Retail, Healthcare