Sales Coordinator
Job Description
Mon-Fri 8-5 $18.00-$24.00/hr Must have MS Word, Excel, Outlook Sales and Customer Service Webtime Material handling company in Knoxville is seeking a Sales Coordinator with strong customer service skills! Must have experience in the conveyor belting industry. Pay: $18.00-$24.00/hr depending on experience Benefits: Medical, Dental, Vision Apply Now!
Sales Coordinator:
Qualifications:
Must have prior experience in the Conveyor Belting Industry!
Eager to learn and has the desire to deliver excellent customer service Working knowledge of computers (MS Word, Excel, Outlook, Internet) 2+ years of experience in inside sales and/or customer service in the conveyor belting industry Ability to multi-task and work under pressure Detail-oriented and organized Strong communication skills
Responsibilities
This position will be responsible for assisting customers with inquiries of conveyor belt products and field services, price estimates, sales orders and performing customer service functions Inside Sales Representative must have strong communication and problem-solving skills, positive mindset, and a collaborative approach Enter sales orders into the system using information from the customer's purchase order Coordinate with outside sales and Operations in preparing pricing quotes and sales orders for customers as required Work with other internal departments; production, purchasing, quality, order entry, credit, and outside sales to meet the customer's requirements Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems Help with billing and ASN's Monitors inventory levels and communicates to office staff Effectively communicates and responds to diverse customer environments and needs Handles customer complaints and problems promptly and to the customer and company's satisfaction Perform various customer specific procedures that may include obtaining and reviewing additional instructions for invoicing, ordering, online accounts, and several other functions in order to comply with requirements Conducts all business transactions and customer relationships in a highly ethical manner Works closely with accounting to ensure timely collections Coordinate with purchasing and vendors as needed for pricing and lead times on buy out items Perform all customer service branch activities as needed and perform other related duties as assigned
Take orders via telephone, fax, e-mail and walk-in customers; maintain excellent customer relations Communicate with customers and other branch employees to ensure order accuracy and smooth operations. Invoicing - ensure all proper paperwork is completed, inventory adjustments are complete, costing and pricing is accurate Produce work orders and slitting permits for jobs, coordinate slitting jobs with Slitter, Shipper / Receiver or Shop Foreman / Service Manager Assist Outside Sales with quotations and sourcing products
Compensation / Pay Rate (Up to): $18.00 - $24.00 Per Hour