Training E-Developer
Job Description
Role:
Training E-Developer
Type: Contract
Work Location: NYC, NY (3 days onsite)
Contract Duration: 36 months
Hourly Pay Rate: Standard
Project Description: The business objectives of the project initiative involve an application that would provide all landlords doing business with HRA with improved customer service, including self-service, facilitate electronic payment of rent, and make payments to landlords accurately across all programs and tenants (the "golden" record concept). The system in production facilitates client application submission, processing, and eligibility determinations, tracks client landlord and property records, and allows landlords to create an online account and perform functions that include submitting updated information, seeing limited payment history, and enrolling in electronic payments. There is a significant enhancement necessary to bring about the envisioned process improvements and to comprehensively address the original project objectives.
Tasks & Duties •Develop system design and documentation •Create storyboards taking into account user stories, screen wireframes, and pre-application release code. •Development of videos for Client, HRA, and Provider Staff that document new and enhanced functionality and process flows •Enhance AI voice to ensure clarity. •Format and export video files for various platforms and purposes (e.g., web, social media, broadcast). •Ensure videos are optimized for different devices and screen sizes. •Render project files for hosting on Agency's learning management system. •Build Curriculum tree for 25 plus courses that will be comprised of various videos. •Verify usability and performance. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.