Digital Content Specialist (e-Commerce)
Job Description
Job Description
This is a #remote entry-level position in e-commerce
You will support the digital content manager and work collaboratively with the digital content analysts, focusing on content management and syndication needs.
O rganize and upload client content to various syndication platforms and perform troubleshooting when content publication breaks down between retailers and the syndication provider. As the subject matter expert, you must become certified users of key Content Management and Syndication platforms.
You will also become an expert on content form and function for all components, understanding digital content, retailer requirements and capabilities, and digital shelf analytics. Finally, this role will perform other administrative duties,
Responsibilities
Support the content management and syndication process of organizing and uploading all content attributes and files to the content management and syndication platform.
Ensure that all content updates are published and live on each retailer's site.
Troubleshoot and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and deliver the solution necessary to ensure any failed content is live.
Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services. Act as a CM&S SME to influence and support solutions that help us in meeting client needs, to ensure business commitments and objectives are met.
Training and development, as needed, to learn new tools, systems, and processes in support of job duties and all Acosta-mandated training courses .
Qualifications
Education Requirements:
Bachelor's Degree, preferred
Knowledge, Skills, and Abilities Requirements:
Familiar with managing retailer enterprise systems and operating web-based software programs and basic e-commerce practices and terminology
Strong organization, coordination, project management, detail oriented and communication skills Manage competing priorities Proficiency in Excel
Asana experience preferred CPG experience a plus but not required
About Us
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. The Acosta Group, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. The Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Acosta Group reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. The Acosta Group, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. The Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
The Acosta Group is an Equal Opportunity Employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, please contact [email protected], we will work with you to meet your needs, to the extent required by law. By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.