Office Manager -Medical Office

Job Description Job Description Office Manager – Medical Office

Reputable, well-established and patient focused Medical Practice with multiple locations needs your Office Management and healthcare expertise to contribute to the strategic development of this organization.

As an Office Manager, responsibilities include overseeing the day-to-day operational and administrative functions. Utilizing your prior medical office operational and administrative experience. Demonstrate leadership and professionalism while working with all staff, clinicians, and patients. The overall role is to ensure that operations are seamless.

Three to five years of medical office management experience preferred, verifiable experience using E Clinical Works (ECW) software (Required) , management, HR support, a can-do attitude, enjoys a team environment that prides oneself on excellent patient service and creative problem-solving skills, you may qualify for this position.

Essential Responsibilities:

Communicates expectations and manages the day-to-day activities of staff, ensuring the office is staffed appropriately and desired outcomes are met or exceeded Works and communicates with contractors providing IT support and telephone services to the practice to provide optimal office functioning. Leads by example and functions as a member of the administrative team Leads all areas of the practice and serves as a subject matter expert, within scope, in all areas associated with core functions of the clinical/administrative team. Manages assigned budgets, controls costs, and allocates resources effectively; works collaboratively with leadership to optimize revenue streams; ensures financial sustainability while maximizing high-quality care Executes effectively all process improvement activities and addresses all issues with a solution-oriented approach Coaches, mentors and develops their team to excellence and fosters professional growth Ensures operational procedures and clinical standards are met, and that practice is staffed with competent, professional team members during scheduled hours of operation Takes a collaborative and proactive approach to problems and acts with a strong sense of urgency to address unplanned issues. Interviews, hires and coordinates training of new staff following established protocols. Trains and mentors Front Office Coordinators and Clinical Team Leads as applicable Regularly reviews productivity and makes staffing adjustments as needed. Monitors and approves time and attendance and ensures proper licensure requirements for staff Analyzes operational metrics to monitor progress and success of each practice location and positively engages all team members to ensure results are achieved Monitors inventory and places orders for supply (and/or delegates to appropriate colleagues as defined) Owns employee and provider retention and makes impactful improvements Assures practices are in full compliance with company policies, regulations and legal requirements Leads staff to provide the highest quality clinical care and customer service and ensures practice is complying with industry and company standards Engages with patients, providers, and staff in a positive and supportive manner, addressing any concerns or complaints timely. Identify and recommend policies and procedures as needed for continuous improvement, and to ensure quality, compliance, accuracy and cost efficiency

Essential Qualifications:

Preferred three to five years of experience in an office management role within a healthcare or medical practice Verifiable experience Using E Clinical Works (ECW) software is Required Experience with Management and supervising staff Experience with schedules, registration, ECW processes, MIPS/MACRA Providing operational and administrative functions Demonstrated strong computer skills. Demonstrated effective communication and interpersonal relations skills Demonstrated leadership, personal and professional ethics and an ability to inspire and motivate others. Assist human resources to ensure regulatory compliance Provide exceptional customer service to patients and fellow team members

Our company is an equal employment opportunity company with a drug free workplace. In addition to our competitive compensation package, we provide the opportunity to become an integral part of the continued growth of our organization. We hire only the best and the brightest; if you consider yourself to be capable of becoming one of the best Office Managers (Medical) in the area, please forward your resume to Human Resources.