Field Service Representative
Job Description
Job Description Job Description Immediate W2 contract position available in Forest Park, GA. Estimated Duration: 1 year Desired Qualifications:
0-5 Years Experience in related field. Technical diploma or Bachelor's degree A Field Service Representative is a professional responsible for providing on-site technical support, maintenance, and repair services for a company's products or equipment at customer locations. Their primary goal is to ensure the efficient operation of equipment and the satisfaction of customers. This job description outlines the typical responsibilities and qualifications of a Field Service Representative.
Responsibilities:
Customer Visits: Travel to customer sites to perform scheduled maintenance, installation, repair, or troubleshooting of equipment or systems. Equipment Inspection: Conduct thorough inspections of equipment to identify issues, malfunctions, or areas requiring maintenance. Technical Support: Provide technical assistance and guidance to customers on the proper use, operation, and maintenance of equipment or systems. Repairs: Diagnose equipment problems, replace defective parts, and perform necessary repairs to restore equipment to working condition. Installation: Set up and install new equipment, ensuring it meets specifications and functions correctly. Testing and Calibration: Conduct tests and calibrations to ensure equipment operates within established parameters and meets quality standards. Documentation: Maintain detailed records of service visits, repairs, parts used, and customer interactions. Complete service reports and submit them in a timely manner. Parts Management: Manage inventory of spare parts and order replacement parts as needed. Ensure that necessary parts are available for service visits. Training: Train customers and end-users on equipment operation and basic troubleshooting to minimize service calls. Safety Compliance: Adhere to safety protocols and guidelines while working with equipment and at customer sites. Promote a safe work environment. Communication: Provide clear and effective communication to customers regarding service schedules, estimated repair times, and any additional recommendations or requirements. Feedback: Collect feedback from customers and relay it to the company's product development and engineering teams for continuous improvement. Remote Support: Offer remote support and troubleshooting when possible to minimize on-site visits and downtime. Quality Assurance: Ensure that all service activities are conducted in compliance with company quality standards and best practices. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.