Customer Service Call Center Representative at Russell Tobin

High salary

Dealer Business Development Representative

OneMain Financial Columbus, Ohio

The Dealer Relationship Representative is responsible for identifying potential dealers and acquiring and developing new auto and powersports dealer business relationships. In this position, you will be responsible for familiarizing dealer staff with our organization and program, which provides loans to consumers through dealers. This position plays a vital role in providing a high level of customer service and support to our Dealers as well as working closely with our internal team members. In the Role Prospect, qualify, and generate sales on Company products/services to new dealer partners. Assist dealer partners with loan origination and deal funding. Assist in the overall dealer performance from set-up to credit quality. Work closely with management to analyze current and future sales prospects and trends. Monitor competition by gathering current marketplace information on pricing, products, and marketing techniques. Work diligently to resolve customer complaints by investigating problems and developing solutions, preparing reports, and making recommendations to management. Requirements HS Diploma/GED required with equivalent work experience in related field 1-3 years of experience within auto dealer or finance industry, with experience and/or strong understanding of credit and lending.  Reliable internet and telephone service, and dedicated home office or workspace.  Ability to travel up to 75% within a designated territory. A valid driver’s license and acceptable motor vehicle records history Preferred: Strong ability to establish and cultivate trusting business relationships Ambitious self starter with an entrepreneurial approach to achieve and exceed goals Ability to collaborate with different partners to provide value to organization initiatives Location: Columbus, OH Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Posted 4 hours ago

Immediate Start

Inside Sales Representative, Therapeutic Nutrition - Columbus, OH

Abbott Laboratories Columbus, OH

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices,...

Best Match

Sales Representative

Mobilelink Columbus, OH

Mobilelink - Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales

Call Center Representative (Inside Sales)

Improveit Home Remodeling Columbus, OH

35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, "Improveit" is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219

Posted 9 hours ago

Regional Sales Representative

CDI Custom Curb Adapters Columbus, OH

Apply Description Full-time - Paid WeeklyWage: Salary + BonusAre you someone that thrives on growth and opportunity? Do you enjoy developing strong relationships and watching them prosper? Do you get excited when you hit or exceed a goal? At CDI we celebrate and promote growth, believe in the importance of relationships, and love to achieve goals! If you're interested we are looking for you to join our great sales team! CDI custom curb adapters looking to fill the position of Regional Sales Representative (RSR), located in the Columbus, OH area. Who we are: CDI is the nation's fastest curb manufacturer in the HVAC industry. We have manufacturing facilities located in the suburbs of Minneapolis, Dallas, Seattle, Charlotte, and Phoenix. CDI leads the curb adapter industry with the fastest lead times & the most curbs manufactured annually. We've gained this success by continuing to focus on CDI's three core values: FAST - EASY - FUN. We encourage personal growth and offer career advancement to individuals who demonstrate initiative.FAST: Respond quicklyEASY: Don't complicate thingsFUN: Be a great day makerPosition Summary: A Regional Sales Representative focuses on achieving set sales goals for the assigned manufacturing plant. The expectation for this position is to develop new business relationships, maintain the existing ones and to have fun in the process! This position requires frequent travel.Core Functions* Ensure the manufacturing plant's daily and monthly revenue is on target* Continue to grow as a professional via Peer group, reading, training, etc.* Frequent travel to meet customers in your territory oftentimes on rooftops.* Respond quickly to customer daily requests.* Share strategies you've developed with other sales team members.* Follow up on existing quotes, on hold orders, and unverified orders. Requirements Live within the Columbus Metro area5 year experience within the HVAC industryEmbraces and promotes CDI values - FAST, FUN, EASYAbility to effectively build relationships with customers - both internally and externallyAbility to effectively present information in one-on-one and small group situationsExcellent written and oral communication skillsDetailed Expectations* Manage Regional Accounts (up to $1M)* Ownership of a specified plant revenue goals (Daily, Weekly, Monthly)* Travel within the assigned plant territory* Build quotes* Place orders* Measuring/site visits* Live in a major region within a plant territory* Strong Social Media presence* Communicate/work with National Sales Rep (NSR) regarding goals (on/off track) and Any accounts in your region greater than $1M. Attend Plant and Sales Meetings EEO/Affirmative Action Policy. CDI is an equal opportunity employer and prohibits harassment of any kind. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Salary Description $80,000-$100,000 per year

Posted 9 hours ago

Bulk Sales Representative

Matheson Tri-Gas Columbus, OH

Position Accountabilities Maintain high level of personal safety performance and regulatory compliance. Drive profitable growth of the territory business. Prospect for new business opportunities. Negotiate new account and existing account contract renewals. Manage existing business portfolio to maximize gross profit Provide first line product and application support to customers and prospects. Coordinate and manage communication and support between Customer and MTG. Report sales activity timely to sales management. Identify package gas opportunities and hand-off to package counterpart. Identify on site & pipeline opportunities and hand-off to On-Site Sales counterpart. Support collections process as required. Perform site surveys for new installations. Value based selling skill set. Price attainment initiatives. Light work with territory travel 60-80% Responsible for all aspects of bulk gas sales to include liquid and tube trailer oxygen, nitrogen, argon, hydrogen, helium, liquid carbon dioxide, related distribution and application equipment. The position is also responsible for customer service, which includes maintaining current customers as well as developing new customers. This position reports to Region Bulk Gas Sales Manager. Required Skills: LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, vendors, managers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License 3 years related experience and/or training or; Equivalent combination of education and experience. Here are a few good reasons: Compensation package including: Excellent Health Benefits Package; Medical, Dental, Vision Top-of-the-line 401(k) Retirement Plan with company match Paid Time Off; Holidays, Floaters, & Sick Life Insurance Short-Term Disability MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability Apply Now Share Save Job

Posted 9 hours ago

Inside Sales Representative

Sonepar USA Columbus, OH

Your career grows here. At Pepco, a Springfield Electric brand owned by Sonepar, we are a leader in electrical distribution. Under Springfield Electric we continue to grow throughout the Midwest, including locations in Illinois, Indiana, Iowa, Ohio and Missouri. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own mistakes. We have a great opportunity for a motivated Inside Sales Representative to join our team! You will play a crucial role in helping us grow our market share by nurturing existing client relationships and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment. Shift: Monday - Friday; 8AM - 5PM How you will contribute: Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs. Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email. Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business. Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Finds win-win solutions for all involved parties. Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment. Stay up-to-date on industry trends and market developments to better serve customers. Participate in training gaining electrical product knowledge and application to create value to the end use market. What you bring: High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Pepco. At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge. Commitment to and demonstration of high ethical standards governing professional behavior and interactions. Strong customer service orientation. Ability to perform basic mathematical functions/calculations. Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously. Proven attentiveness to detail coupled with problem analysis and resolution skills. Ability to sit and/or alternate between sitting and standing at will. Ability to use a keyboard to enter text or data into a computer. Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly. Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.) Clarity of vision ability of approximately 20 inches or less (i.e., use of computers.) This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. What we offer: Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance. Paid time off and paid holidays Tuition reimbursement and employee development. Annual Safety Shoe Reimbursement Employee Discount on products Who we are: We're the world's number one distributor of electrical products, solutions and related services. Pepco is owned by Sonepar, a global company with over 450 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible. Equal Employment Opportunity Statement PEPCO, a Sonepar Company is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more,Click here. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here.

Sr. Field Sales Representative

The Chamberlain Group Columbus, OH

If you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such asLiftMasterand Chamberlain,found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by ourmyQdigital ecosystem. This role is within CG's Sales function. A successful incumbent is expected to (i) Grow the business within assigned accounts or territories in accordance with stated company plan; develop sales forecasts and territory potentials, and (ii) Sell professional line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory. Fully understand the marketplace of responsibility, including competition, new opportunities, threats to the business. Provide feedback from customers to our product teams through appropriate channels. Upon sales of new Commercial/Perimeter accounts, take over account management function as assigned. Requires 3+ years of sales experience and a minimum of a Bachelor's Degree. Job Responsibilities: Drive growth of sales volume of assigned accounts or territories in accordance with stated company plan; develop sales forecasts and territory potentials Sell Professional Line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory Fully understand the dynamics of client businesses in order to be established as a trusted advisor to their business. Support retail channel in assigned area as appropriate Facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data Manage all partner relationships to strengthen overall solution capabilities and drive greater value to the customer Execute merchandising/advertising programs Conduct extensive training and product presentations to small and large groups Conduct customer training presentations around product and selling skillset Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams Protect CG's reputation by keeping information confidential Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal societies Job Requirements: Bachelor's Degree 3+ years of sales experience Strong public speaking skill Able to travel up to 75% - domestically and internationally; valid driver's license Fluent in English and Spanish #LI-Remote - Cleveland, OH #LI-MD1 The payrange for this position is $64,800 - $104,550; base payoffered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Posted 9 hours ago

Neuroscience Sales Representative- Mansfield, OH

Amplity Health Columbus, OH

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. "We deliver innovative treatments to improve the lives of individuals suffering from neuropsychiatric, neurologic and other disorders" Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in Bedminster, NJ. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. Currently celebrating our 22nd anniversary, we have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver. The Neuroscience Sales Representative has overall responsibility for meeting or exceeding sales expectations within their assigned geographies in an ethical and compliant manner. The NSR is responsible for understanding and identifying customer needs, aligning marketing resources and supporting pull-through activities. They are also accountable for embodying and communicating Intra-Cellular's corporate vision of delivering innovative treatments to improve the lives of individuals with neuropsychiatric, neurologic, and other disorders to improve the lives and reduce the burden on patients and caregivers. The Neuroscience Sales Representative will develop superior product and disease state knowledge that allows them to compliantly engage in in-depth clinical dialogue with healthcare professionals. Additionally, they will have responsibility for the creation of local strategic and tactical plans, differential resource allocation, and accountability for effective application of budget and expense management within their assigned territory. We are looking for sales professionals who have a passion for patients, tenacity for results, ability to adapt and evolve, entrepreneurial thirst for working in an energizing and winning culture. Job Responsibilities: Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually. Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients. Effectively uses assigned budgets to achieve territory objectives. Customizes discussions and client interactions based on customer's needs in a compliant and ethical manner. Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations. Maintains current understanding of local market, practice structures, evolving customers, and key influencers. Routinely shares such information with relevant internal Intra-Cellular stakeholders. Provides input into resource allocation decisions across customers/region. Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system. Provides special education to healthcare providers through appropriate programs that fall within ITCI's ethical guidelines. Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives. Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan. Collaborates with other Neuroscience Sales Specialist-II's on common objectives and sharing of best practices. Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting. Expected to meet or exceed all NSR deliverables. Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products. Complete all company and job-related training as assigned within the required timelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements: Must have Bachelor's degree from an accredited college or university as well as a valid driver's license and safe driving record. Must have 1+ years of previous sales experience in pharmaceuticals, biologics, and/or medical device sales. Antipsychotic, and/or bi-polar sales experience is a plus. Must have strong desire and passion for improving the lives of patients and their caregivers. Ideal candidate emulates patient-centricity. Must act with high integrity and always in accordance with the Company's Compliance policies and procedures. Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills. A proven track record of success in learning and adapting to an evolving environment such as Covid-19 in order to overcome obstacles and challenges. Must have ability to be agile and adapt to the changing telemedicine/virtual environment. Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities. Must have strong verbal, presentation, and listening skills. Experience establishing new customer relationships and communicating technical information to a diverse customer audience. Work hours may include meetings scheduled outside of normal working hours. Territories may require some overnight travel depending on geography. Some domestic travel to corporate headquarters, training and sales meetings will also be required on a periodic basis. Must be able to perform all essential functions of the position, with or without reasonable accommodation. Salary range for this position: $76,000-$132,000 About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do.Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

Posted 9 hours ago

Medical Equipment Customer Service Representative

Rotech Healthcare Inc. Columbus, IN

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Assists with updating respiratory grid Clears previous day's route and checks all paperwork for accuracy and completeness Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner Completes SOPs/CMNs and documents on tracking log Complies with all applicable company policies and procedures to meet JCAHO and company standards Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries Maintains referral log Monitors office supplies Prepares deposit for location on a weekly basis Prepares invoices for next day routes Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts Provides service for all retail/walk-in equipment requests Provides technical assistance to customers Verifies Medicare, Medicaid, and private insurance coverage information Works with outside agencies to resolve customer issues May be required to cover on call, drive a company vehicle and make deliveries to patient's homes Performs other duties as assigned Qualifications Employment is contingent on Background investigation (company-wide) Drug screen ( when applicable for the position ) Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Preferred Education and/or Experience Experience with medical equipment, preferred Experience with medical billing practices and of billing reimbursement, preferred Experience in medical field and administrative record management, preferred One year of related work experience, preferred Medical terminology, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires lifting (minimum of 35 pounds) and transporting of patient equipment May be required to cover on call, drive a company vehicle and make deliveries to patient's homes Requires contact with patients and equipment with potential exposure to contagious pathogens Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork Rotech Information Benefits Generous paid time Off and paid holidays Overtime pay for non-exempt hourly positions based on business needs Commission for Account Executives Fixed and variable rate car reimbursement for Area Managers and Account Executives Employee discount program Employee recognition program Bonus and incentive opportunities Mileage reimbursement (when applicable for the position) Telephone reimbursement (when applicable for the position) EAP 401k Medical, Prescription, Dental and Vision HSA and FSA/Dependent Care FSA Life Insurance, Disability, Accidental death, Identity protection and Legal services Meru Health Mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings solutions programs HEPB and TB vaccinations Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Columbus, OH

Posted 13 days ago

Business

19USD - 20USD per hour

Job Description

Job Description Job Description Job Title: Customer Support/Account Rep

Location: Columbus, OH

Type : 6 Months

Pay Range: $19/hr - $20/hr

Description:

Client Support Service Professionals handle incoming phone calls regarding various service inquiries. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Benefits Info

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferre