Hardware Technician
Job Description
Job Description Job Description TEKsystems is seeking IT professionals to join a team of Datacenter Technicians at large multi-year datacenter project in Goodyear, AZ . Please send resume and contact information to hgump @ teksystems.com (no spaces) for immediate response. Thank you in advance for your interest and outreach on the following,
Must Haves · Experience working in a datacenter · Experience working on server tickets · A+ Certification(s)
Job Duties · Break/Fix & troubleshooting of ZT HW in Microsoft Datacenters · May be responsible for cabling, working with routers, working with switches · Installing/troubleshooting servers · Looking for someone with customer service experience and someone who can work with little guidance - being a self-starter · Respond to service tickets for ZT servers in customer datacenters in a timely manner · Keep parts lockers up to date and properly stocked at all times · Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer · Track server fleet health and validate that ZT is always exceeding customer requirements for total servers online · Provide consistent, detailed feedback to the ZT engineering team on failures, serviceability of servers, and integration with the datacenter · Apply firmware and BIOS updates as needed using ZT engineering-approved tools · Comply with all datacenter safety, security, and operational protocols consistently · Be an outstanding representative of ZT Systems at all times