eCommerce Product Manager
Job Description
Job Description Job Description Objective: We are seeking an eCommerce Product Manager to join our North American Online Business Unit (OBU). This is a mission-critical role, being the first hire 100% dedicated to the consumer-centric digital foundation and technology we've built and rely upon. The successful candidate will drive product success through feature enhancements, A/B testing, and conversion optimizations. Key Responsibilities:
Product Development and Strategy: Lead the ideation, development, and launch of enhancements to our web property to ensure quick time-to-market, execution excellence and rooted in data.
Product Lifecycle Management: Oversee the complete eCommerce product/feature lifecycle, from discovery to end-of-life, ensuring on-going and meaningful innovation and optimization.
eCommerce Optimization: Take ownership of continuous optimizations to drive conversions and user satisfaction, including: Site merchandising by customer type and product rank Home page, landing page, and product description page optimization Promotion management on-site Cart and checkout process optimization A/B testing across landing pages and testing criteria
Project Management: Lead day-to-day operations on the MACH2 eCommerce platform features and enhancements, including: Wishlists Recommendation Engine Gift Cards Loyalty Program Voice of Consumer (VOC) surveys for continuous feedback and improvement
Required Skills and Experience:
College degree in Marketing, Business, e-commerce or related field 6+ years in eCommerce product management, ideally with experience in a fast-paced, tech-driven environment. Demonstrated success in product lifecycle management, from conception to launch, with a focus on digital and tech platforms. Tech platform knowledge (i.e. integrations) in the following platforms preferred: Optimizely (CMS and Optimization) Klaviyo LoyaltyLion/SiteVibes/Yotpo
Proven experience of with A/B testing, conversion rate optimization (CRO), and feature enhancements to improve customer journeys and sales outcomes. Excellent project management skills, with a track record of collaborating across cross-functional teams.
Ability to prioritize competing demands and manage multiple projects simultaneously.
Nice to Have:
Familiarity with MACH (Microservices, API-first, Cloud-native, and Headless) architecture. Experience working with CRM and customer retention (i.e. Loyalty) Understanding of the Health & Wellness/Supplements market. If you are passionate about driving innovation in eCommerce and are ready to take on a high-impact role, we encourage you to apply!
Nature's Sunshine manufacture's natural herbal products that share the healing power of nature with everyone. We are focused on preserving nature's power for future generations, through sustainable practices, reducing waste and using 100% renewable energy at our manufacturing facility. We are an equal opportunity employer, dedicated to leveraging the diverse backgrounds and experiences of our team, creating a positive culture, and ensuring every employee is treated with fairness and respect.
Job Posted by ApplicantPro