Customer Service Representative (CSR)
Job Description
Job Description Job Description E&M Consulting, Inc. (E&M), is a Publishing and Software/App development company headquartered in Chaska, MN. E&M is hiring career-driven full-time CSR to join our fast growing, National award-winning company. CSR Requirements:
Proficient in Microsoft Office Suite and Computer Operations Excellent Typing Skills Team player who is self-motivated Excellent verbal/written communication and phone skills Ability to perform in fast-paced environment Ability to multitask with interruptions Organization and punctuality are essential
Responsibilities:
Assist the team with day-to-day workflow to ensure continued office functionality. Assist with Online Research. Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude. Email and Phone communication for any outstanding invoices. Utilize CRM platforms and online technology to guide customers through the purchasing process. 60-70% of the job is spent on the phone.
Benefits:
Monthly Bonus Opportunities Full-time position: Monday-Friday from 7:30am-4:00pm This is an on-site position Health and Dental Insurance Paid Holidays Paid Time Off (PTO) Paid Sick Leave Simple IRA Retirement Plan Advancement Opportunities Company Description E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 14,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis. Company Description E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 14,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis.