Technician - BCycle Bentonville
Job Description
Job Description Job Description
Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a dedicated Technician to join our Bentonville team! Bentonville BCycle is looking for energetic, self-motivated Technician . This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!
. A few of the benefits we offer:
Competitive compensation package Affordable medical, dental and vision insurance options 401k with up to 4% employer match Up to 3 weeks PTO & up to 1-week STO per year 4-day workweek Paid parental leave
Essential Duties and Responsibilities:
Inspect and evaluate electric bicycles for safety, function and cleanliness Electric bike battery swapping Balancing the system (moving e-bikes around) Customer service/interaction (questions on the street) Drives a service van or rides and e-bike to complete daily tasks. Works alone or under the guidance of the Operations Manager Prioritize and lead e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possible Scouts and recovers abandoned bikes in the field. Maintaining stations (some troubleshooting, replacing parts, cleaning and batteries) Installation and removal of stations Collects and enters data as required Works with Operations Manager to ensure timely and productive workflows. Events (prepping e-bikes, set up, tabling, tear down) Ability to adapt to changing roles
Education and/or Work Experience Requirements:
Requires High school diploma or GED Clean driving record is a must Positive attitude and self-motivation are a requirement
Small team skills and a willingness to have fun while completing the goals are a must!
Impressive attention to detail Bike share experience a plus
Physical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Hours of work will be set within Monday - Friday 7:00am-4:00pm or 8:00am-5:00pm, 32 hours per week Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary. Will require bending, stooping, and lifting materials that weigh up to 65 pounds. Safely operate gas vehicles in heavy traffic in an urban environment. This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions. This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer M/F/V/D