Business Office Manager Orchards of Alliance

Job Description Job Description Description: Summary Business Office Manger to complement their Interdisciplinary Team. This role, encompasses the financial operations of the healthcare facility in accordance with generally accepted accounting principles; local, state and federal regulations, standards and established facility policies and procedures to achieve facility financial goals. Essential Duties and Responsibilities Teamwork with the following and all other duties and responsibilities assigned but not limited to: Knowledge of processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business/payroll taxes, purchase orders, cash flow, and all necessary business transactions using generally accepted accounting principles. Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements. Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats. Ensures monthly billing is completed timely using facility A/R software. Ensures facility’s billing checks and balances are followed by all team members as required by facility policy including but not limited to the balancing of the daily census, Medicare triple check prior to billing, etc. Develops and monitors accounts receivables. Reports delinquent accounts and solutions to overcome obstacles to the Administrator. Maintains a working knowledge of the state long term care Medicaid insurance program, Medicare Part A, B and C insurance program, and private long term care insurance programs. Ensures pre-admission financial evaluations regarding the identification of a payer source is coordinated with the Admissions Office as part of the pre-admissions process. Respond to ad hoc inquiries and help with extracting data to create reports.

Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience

Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.

Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care

Knowledge and Skills · Exceptional time management and problem-solving skills. · Strong math and research skills. · Ability to analyze data accurately and efficiently. · Knowledge of general accounting principles, regulatory standards, and compliance requirements · Experience with Microsoft Excel is required · Experience with Microsoft Office applications required · Ability to prioritize and multitask · Excellent written and verbal communication skills · High degree of accuracy, attention to detail and confidentiality · Ability to work independently or as a team member Language Skills Ability to read, analyze, and interpret the most complex documents and regulations from accreditation organizations, the Department of Health, the Department of Public Welfare, the Department of Labor, the Wage and Hour Division, state and local fire marshals, and the Occupational Safety and Health Administration. Ability to respond effectively to the most sensitive inquiries or complaints from the above agencies and those of resident's families. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference when reviewing new research or findings relating to the Orchards and deciding on its relevance to the operations of the facility. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations within the duties of this position. Reasoning Ability Ability to deal with several abstract variables to define problems, collect data, establish facts, and draw valid conclusions as they relate to the Orchards settings when prioritizing work and that of subordinates, making operational decisions, and handling situations that arise from residents, family members, supervisors, and employees. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables as they relate to the settings and situations mentioned above. Computer Skills Uses e-mail to communicate with others internally and externally. Individual should also have knowledge of spreadsheet and word processing software to create reports, correspondence, and presentations. Other Skills and Abilities Skills specific to communicating with geriatric residents are required. Ability to communicate effectively and empathetically on sensitive subjects. Medical Screenings A Physical and Tuberculosis testing Mental Abilities * The ability to get along with others and engage them in projects or activities * The ability to concentrate for extended periods of time * The ability to shift focus from one task to another * The ability to prioritize tasks effectively Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit at desk or conference table; and talk or hear when interacting with various individuals and groups. The employee is occasionally required to stand while conversing with various individuals; and walk throughout the Orchards facilities on the campus and to/from vehicles and buildings. The employee occasionally is required to use hands to finger, handle, or feel to operate the computer or telephone, or to manipulate other office equipment and supplies; reach with hands and arms to for supplies, binder, and files; stoop, kneel, or crouch to communicate with residents and to place items in or get items from low drawers or shelves; and taste or smell to make sure that the food and environment are pleasing to residents and their families. The employee must frequently lift and/or move up to 10 pounds, which is generally offices supplies such as reams of paper, files, and forms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to airborne viruses, bacteria, or other bodily pathogens carried by residents. The employee is occasionally exposed to outside weather conditions and fumes or airborne particles when driving from one campus to another or participating in an outdoor resident social activity. The noise level in the work environment can range from quiet while in a private office to loud while driving, attending a large residential social event, or visiting resident common areas where there are televisions and equipment operating, phones ringing, light to heavy traffic, and people talking. _____________________________________________________________________________ Job descriptions represent a general outline of job duties, functions, and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time. It is The Orchards’ policy to base hiring decisions solely on the individual’s ability to perform essential job functions. Persons with disabilities are eligible for this position provided they can perform those functions with reasonable accommodation. I have read The Business Office Manager job description. By my signature I confirm that I fully understand and certify that I am able to perform the duties listed.

Printed Name: _______________________________________ Date: ____________________ Signature: __________________________________________

The Orchards is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

As part of The Orchards team, you can help our residents experience the best service and quality care during their nursing home, assisted living, rehab and independent living stays. At The Orchards, we care for mind, bodies and souls.